Last resort letdown...
So we have had a Volusion Store for just under 8 years now and do a sizeable business there. As they are losing market share we were …
Starting at $29.95 per month
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What is BigCommerce?
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
Recent Reviews
How BigCommerce Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Product catalog & listings (413)7.878%
- Visual customization (403)7.474%
- Mobile storefront (401)7.373%
- Product management (410)6.969%
Reviewer Pros & Cons
Video Reviews
3 videos
User Review: BigCommerce Takes Sales Online For Sellers With Ease
02:35
User Review: Business Depends on BigCommerce With Easy-To-Use Platform & Great Customer Service
02:54
User Review: BigCommerce Keeps Focus On Product For Business While They Handle The Software
04:25
Pricing
Standard
$29.95
Cloud
per month
Plus
$79.95
Cloud
per month*
Pro
$299.95
Cloud
per month*
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigcommerce.com/essentials/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $29.95 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is BigCommerce?
According to the vendor, BigCommerce is one of the leading cloud ecommerce platforms for established and rapidly-growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce aims to help businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C ecommerce for more than 60,000 brands, 2,000+ mid-market businesses, 30 Fortune 1000 companies, and industry-leading brands, including Assurant, Ben & Jerry’s, Paul Mitchell, Skullcandy, Sony, and Toyota.
The vendor says that the product provides the following benefits to customers:
The vendor says that the product provides the following benefits to customers:
Customize and innovate at a lower total cost of ownership
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
Build in HTML, CSS, and Javascript
96% of brands relaunch in 2-4 months
Test and push changes without downtime in a local environment
Focus on generating sales, less on monitoring security & performance
PCI DSS 3.2 certified at Level 1
99.99% median uptime
Multiple layers of security through the Google Cloud Platform
Leverage your existing tech stack with flexible APIs
90% of platform data is exposed to APIs
400+ API calls per second
Headless commerce out-of-the-box, across any front-end
Solve your toughest challenges with SaaS
B2B, Wholesale
Headless Commerce, Wordpress
Multi-channel
International
BigCommerce Features
Online Storefront Features
- Supported: Product catalog & listings
- Supported: Product management
- Supported: Bulk product upload
- Supported: Branding
- Supported: Search & filter
- Supported: Mobile storefront
- Supported: Product variations
- Supported: Subscriptions & downloads
- Supported: Website integration
- Supported: Visual customization
- Supported: CMS
- Supported: Customer service tools
Online Shopping Cart Features
- Supported: Abandoned cart recovery
- Supported: Tax calculator
- Supported: Shipping calculator
- Supported: Integration with Amazon
- Supported: Integration with eBay
- Supported: Checkout user experience
Online Payment System Features
- Supported: PayPal integration
- Supported: Returns & refunds
- Supported: Single-click checkout
- Supported: eCommerce security
- Supported: B2B features
eCommerce Marketing Features
- Supported: Promotions & discounts
- Supported: Personalized recommendations
- Supported: SEO
- Supported: Product reviews
- Supported: Social commerce integration
- Supported: Customer registration
eCommerce Business Management Features
- Supported: Multi-site management
- Supported: Order processing
- Supported: Inventory management
- Supported: Accounting
- Supported: Shipping
- Supported: Custom functionality
Additional Features
- Supported: High Availability (HA) infrastructure that allows us to deliver 99.99% uptime
- Supported: Open Platform: 90% of the BigCommerce platform data is exposed to the API
- Supported: Server-to-server API functions enable a headless commerce on WordPress and more
- Supported: Develop, test and push changes without downtime in a local environment using the Stencil CLI tool.
- Supported: Omnichannel management (Amazon, Ebay, Facebook, Instagram, POS)
- Supported: Global CDN, localized payments and multi-language support
BigCommerce Screenshots
BigCommerce Videos
Create differentiated commerce experiences on the industry’s most versatile enterprise solution.
BigCommerce Company Values
Scale your business with WordPress on the front-end and free up server resources from things like catalog management, processing payments, and managing fulfillment logistics, with BigCommerce on the back end.
BigCommerce Integrations
BigCommerce Competitors
BigCommerce Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
BigCommerce Downloadables
Frequently Asked Questions
BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.
BigCommerce starts at $29.95.
Reviewers rate Product catalog & listings highest, with a score of 7.8.
The most common users of BigCommerce are from Small Businesses (1-50 employees).
BigCommerce Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 60% |
| Mid-Size Companies (51-500 employees) | 30% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
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Reviews and Ratings
(661)Attribute Ratings
Reviews
(51-75 of 436)Companies can't remove reviews or game the system. Here's why
July 19, 2021
BigCommerce Does a Great Job
BigCommerce is Lindsey's primary sheet music store. She offers every type of sheet music she owns and her fans can purchase her sheet music directly from the BigCommerce website. Originally, she was using her own website, LindseyStirling.com, to list her products but after multiple management changes, keeping that website updated and running smoothly was a problem. With her new sheet music site, we can keep her sheet music updated as much as needed without the worry of having anyone else take the site down due to technical issues or management changes. It has been the perfect solution.
July 06, 2021
Scalability and Versatility
We use BigCommerce to manage customers, products, inventory, and fulfill online orders. The customer service team uses BigCommerce for customer data and customer issues. Shipping uses it for fulfilling orders. Accounting uses it to capture payments. Marketing uses it for promotions and landing pages. The web team uses it to manage the products and categories.
June 30, 2021
Good eCommerce Platform for Many Sellers
BigCommerce is our eCommerce platform used by our consumer goods division. It is being used by a number of departments including management, accounting, marketing.
June 30, 2021
Functional
Big Commerce is the platform we use for our storefront as well as all customer information and contact. We use Big Commerce to manage our inventory and the entire sales process. From information to the monetary collection, we use Big Commerce for the entire process.
We use BigCommerce to host our e-commerce whole sale website where we sell directly to customers as well as b2b. We use BigCommerce for not just hosting our website but it is also the portal where our customers can find us.
I've previously used Magento as an e-commerce platform because the open-source aspect was appealing to me at the time. It ultimately led to much more work and upkeep. Having a built-in CDN is great and there are a lot of capabilities with the apps that are available as add-ons. It took very little time to come up to speed in regards to the functionality. The user interface is very user-friendly. Being able to control each user's permissions is great too. I've never had any issues with the website or checkout loading slowly and a lot of our customers comment on how easy the website is to navigate and use. Linking orders to accounts is a huge plus. We don't like to require users to have an account but when they do decide later on to create an account, a few clicks can link their past orders to their new account. I look forward to continuing to use BigCommerce in the future and I am very confident that it will continue to be a solution that fits our needs.
BigCommerce facilitates our ecommerce store. We retail a full line of automotive key control products and have been selling online for appx 9 years. We switched to BigCommerce to get more versatility and better optimization for our product line. We also build, manage and optimize BigCommerce stores for clients.
BigCommerce allowed us to establish an online shop quickly and at a price point which was great for a new business. We can see ourselves upgrading further once we have built our client base.
We are using BigCommerce as our primary eCommerce platform. Right now we do a significant amount of business through our direct to consumer sales channel and we feel that this eCommerce solution will allow us to grow as we move forward with the business. We evaluated a ton of different platforms so we're excited to be using BigCommerce.
June 01, 2021
Right for even the most basic user
BigCommerce is being used as a store platform management tool. Customer service receives order notifications and details that allow them to input into our internal Enterprise Resource Planning (ERP) system. I have been using it in sales to view when customers are emailing, calling, or entering their purchases on the web so I can follow up with order status.
April 26, 2021
Underrated
We're a startup drinks brand and use BigCommerce to sell directly to consumers.
April 24, 2021
BigCommerce is 'Selling Made Simple!'
BigCommerce is being used by [my company] and is an excellent hosting company with many features. BibCommerce addresses marketing and inventory in a unique way. Having an eBay account is important but BigCommerce now integrates with your eBay to manage inventory, etc. The support is very professional and there are tutorials on every page to guide you in the management of your site. Overall, an excellent hosting company.
I use Bigcommerce to sell my products. It is easy to understand and someone is always there to help when you have a problem. They have a lot of features and everything you need to run your business. The price is lower than a lot of platforms for the features you receive. I can see us using Bigcommerce for many years.
We are using BigCommerce to sell books and crafts online. The program interfaces well with shipping software and helps us grow and maintain a customer list for marketing purposes. It allows us to target specific customers with discounts and promotions easily and effectively. Overall, we find it helpful in both the marketing and operational areas of the business.
Our company uses Big Commerce for selling our trailer parts that we manufacture and parts we have on hand from various industry vendors. This gives us a platform for our Parts and Service department to receive orders via the online presence along with the typical walk-in customers.
February 09, 2021
Great Platform + Great Customer Service = A+ Company
Score 10 out of 10
Vetted Review
Verified User
Only one of my clients is using Bigcommerce. We are using it at an e-commerce platform which we do not want to build from scratch.
February 04, 2021
Why I Prefer BigCommerce Over Shopify & Magento
We're using BigCommerce for our brands after migrating from Magento 2. We evaluated several SaaS ecommerce platforms and landed on BigCommerce (Enterprise plan) as the one that would give us the most features and flexibility, yet still having the lowest total cost of ownership (at least in our case).
January 22, 2021
BigCommerce is really worth it!
BigCommerce has allowed us to implement a robust and feature-rich website with incredible ease of use. Best of all, it doesn't have a steep learning curve, allowing employees of many backgrounds to use and maintain our website.
December 13, 2020
I love BigCommerce>
I have used BigCommerce across 3 platforms for 12 years, it is very user friendly for both retailers and customers, I was one of the earlier customers in Australia and have recommended to many who have also been successful both current and past businesses. If you are looking for e commerce then BigCommerce is the answer.
December 02, 2020
All-in-one box
I use it for everything. From web design, inventory control to shipping. The software does it all and I don’t need to be a programmer to use it. It does almost everything I need “out of the box” at a reasonable price. They offer 24/7 service by phone and I’ve received the help I needed with just a call.
November 23, 2020
If you're looking for a robust eCommerce platform that's big on commerce, BigCommerce is what you need!
Score 10 out of 10
Vetted Review
Verified User
We use BigCommerce as our store on our website. We have tried a variety of different software and shopping cart platforms out there over the years, but BigCommerce is the most robust. It offers us the flexibility that we need while giving us full control of each product and their variations.
November 17, 2020
Great customer service!
We use BigCommerce across the whole organization. I am a start-up company making gourmet dog treats and I researched other sites but felt Big Commerce was a good fit for me now and to accommodate future growth.
November 05, 2020
Even us little shops can go big with BigCommerce
We use the BigCommerce platform to reach potential customers all over the country. We use the platform all though out the company. For example it is a great tool for keeping track of our inventory and customer base.
October 30, 2020
We have used BigCommerce to scale and grow.
BigCommerce is our platform that manages our e-commerce presence in Australia and soon to be in USA. It allows us a professional, easy to use platform for our online store, which allows us to market our brand and provides another avenue of sales for the business. Further to this, it allows us to show our wholesale customers what the RRP can be and helps with the national branding strategy. On top of this, it provides an ability for our customers who don't have a shop close to them stocking our products to be able to buy our products and interact with our business.
I have chosen Big Commerce to be the eCommerce tab on our social platform which is part of our new business model "TheGivingCycle" being the "social that pays". It is ideal for the many types of manufacturers, B2B, B2C sellers along with non-profits to make available their services and products to our members and wherever one may desire to sell around the world. It solved the problem of having the ability to service small businesses along with large Enterprises, encompassing the entire supply chain and the security needed for such. I had reviewed other platforms and have decided that Big Commerce will work best for our members, society, and anyone utilizing our platform.