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Overview

What is BIGContacts?

BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.

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Learn from top reviewers

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Pricing

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Business Plan

$9.99

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.bigcontacts.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9.99 per month per user
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

9.6
Avg 7.8

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

9.7
Avg 7.6

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

9.5
Avg 7.7

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

9.9
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

9.5
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

9.3
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.8
Avg 8.4

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

9.7
Avg 7.4

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

9
Avg 7.4

Platform

9.5
Avg 7.5
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Product Details

What is BIGContacts?

BIGContacts by ProProfs is designed for small teams to grow their business through improved contact management. Users can sort and view contacts by pending or upcoming activity, opportunity, last contact, or last communication.

BIGContacts Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

BigContacts is a contact management solution built to help small businesses organize contacts, manage tasks, track opportunities, and manage email campaigns.

BIGContacts starts at $9.99.

Salesforce Sales Cloud, Zoho CRM, and Pipedrive are common alternatives for BIGContacts.

Reviewers rate Task management and Custom fields and Social data highest, with a score of 10.

The most common users of BIGContacts are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 7)

Efficient CRM for sales pipeline management

Rating: 10 out of 10
June 13, 2022
RP
Vetted Review
Verified User
BIGContacts
1 year of experience
BigContacts has been of significant help to our sales team. It is now easy to automate and personalize follow-ups with prospects. Furthermore, the tool has empowered us to make better business decisions due to its in-depth reporting abilities. Sales executives can also log details or prepare for meetings on the go using the mobile version of BigContacts, which is highly advantageous.
  • CRM
  • Task Management
Cons
  • They dont have mobile app
While BigContacts currently offers a suite of integrations, it would be great to see additions such as Slack and Trello to this list.

A CRM that exceeds expectations

Rating: 10 out of 10
September 10, 2021
RK
Vetted Review
Verified User
BIGContacts
1 year of experience
[BigContacts] is a CRM that exceeds expectations
  • Shared Calendar
  • Pipeline Management
  • Excellent customer support
Cons
  • The reporting feature of BIGContacts can be made more user-friendly.
  • The speed of the tool is sometimes below par, but it is improving with time.
In the future, we expect the mobile version [of BigContacts] to have an improved UI and performance.

An Incomparable Task Management System

Rating: 10 out of 10
March 25, 2022
AK
Vetted Review
Verified User
BIGContacts
1 year of experience
I find the tool’s pricing to be quite affordable. The third-party integrations allow me to work with other business applications easily. Additionally, I can customize various modules according to my needs.
  • The search feature of the tool has scope for being more intuitive.
Cons
  • Creating recurring tasks
  • 360° view of contact details
  • Scheduling tasks directly
  • Taking notes
BigContacts makes it much easier to share customer information within the company. Updated information is accessible from any device to ensure that the customer experience is not compromised. It also helps ensure that no lead is overlooked with the consolidated contact information.

Customizable all the way!

Rating: 9 out of 10
June 13, 2022
Vetted Review
Verified User
BIGContacts
1 year of experience
I’m really impressed with how easy it is to customize various modules of BigContacts. I started using custom fields for contact profiles, which helped store only the most relevant information for prospects and customers, keeping the CRM data clean. Moreover, I also used the tool to set up custom user roles and access permissions for my team members.
  • Easily customizable
Cons
  • The tool offers excellent value for its price, and there is no major drawback to using it.
I would like to see a more advanced version and better functionality of the mobile CRM in the future.

Eliminates the busywork from daily operations

Rating: 10 out of 10
July 18, 2022
DC
Vetted Review
Verified User
BIGContacts
1 year of experience
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
  • easy to track the performance of email campaigns with the help of detailed reports and analytics
  • BigContacts also allows us to define custom triggers for delivering emails
Cons
  • The mobile version requires improved performance
BigContacts has helped us automate and personalize our marketing campaigns, which has resulted in an improvement in our bottom line. We have been able to create and deliver highly personalized experiences for our customers, which has contributed to improved satisfaction and reduced churn.
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