Zoho Bigin is a great deal
I am a sales consultant and have been looking for an affordable and powerful CRM. I think Bigin fits this need very well. Very affordable …
Starting at $9 per month
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What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to…
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Popular Features
- Opportunity management (24)8.888%
- Custom fields (25)8.787%
- Pipeline visualization (25)8.686%
- Workflow management (24)8.484%
Reviewer Pros & Cons
Pricing
Express
$9.00
Cloud
per month per user
Premier
$15.00
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigin.com/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
Bigin by Zoho CRM Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Contract management
- Supported: Interaction tracking
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Social CRM Features
- Supported: Social data
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
Platform Features
- Supported: Mobile access
Additional Features
- Supported: whatsapp integration
- Supported: X Integration
- Supported: telephony
- Supported: Calendar
Bigin by Zoho CRM Screenshots
Bigin by Zoho CRM Video
Bigin by Zoho CRM | An introduction to the CRM software built and priced for small businesses
Bigin by Zoho CRM Integrations
Bigin by Zoho CRM Competitors
Bigin by Zoho CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Worldwide |
| Supported Languages | English (US), English (UK), French, German, Spanish, Russian, Italian, Japanese, Korean, Portuguese (Portugal), Portuguese (Brazil), Swedish, Chinese (China), Chinese (Taiwan), Arabic (Without  RTL ), Danish, Dutch, Polish, Hungarian, Turkish, Vietnamese, Hindi, Croatian, Czech, Thai, Bulgarian, Hebrew, Bahasa ( Indonesia) |
Frequently Asked Questions
Bigin by Zoho CRM starts at $9.
Reviewers rate Lead management highest, with a score of 9.1.
The most common users of Bigin by Zoho CRM are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(116)Attribute Ratings
Reviews
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April 05, 2024
A very good option for small and medium-sized companies. It covers everything necessary that I think a CRM should have.
Score 8 out of 10
Vetted Review
Verified User
Bigin by Zoho CRM offers a comprehensive CRM solution at an affordable price. Easy to implement. Additionally, if you need more features, you can easily migrate to Zoho CRM. In my opinion, this a recommended solution for small and medium-sized businesses. We use Bigin by Zoho CRM to manage our big contacts database, as well as to control all the business opportunities centrally. In our company (1-10 workers), until now we controlled the tenders we submitted manually, but as we have grown, it was impossible to maintain that way of working. For that reason, we chose to try Bigin by Zoho CRM, and we are very pleased with the change.
- Manage big databases. We have a large database of contacts and partners (more than 5,000 contacts), which are updated day by day, as a result of our participation in conferences, webinars, etc. For this reason, we needed a platform that would allow us to always have our database up to date, and accessible and editable by any member of the company.
- Pipelines. Pipelines are very necessary in our daily lives, since we present many service proposals to different clients, and until now we control the status very manually. With Bigin by Zoho CRM, we can have all this information centralized in a single place, and know at all times the status of the service proposals we present (sent, pending decision, lost, won...).
- Product definition. The product definition block has allowed us to further structure our typologies of products and services. At least, it has allowed us to reflect on them and what is the best way to package the service offered.
- Control panel. The control panel has been very useful for us to be able to quickly see the main indicators (offers presented, next actions to be taken, etc.).
- Integration with additional social networks (LinkedIn). We believe that it would be very useful if Bigin by Zoho CRM could integrate in the short-medium term with platforms such as LinkedIn, which is one of the ones we use the most daily to reach our clients. Therefore, it would be an aspect to improve.
April 04, 2024
Easy and affordable
Score 9 out of 10
Vetted Review
Verified User
Our company has an ERP (exaterra) for small companies in Mexico. We have recommended and installed Bigin to 3 clients so far. At the beginning we work with Zoho CRM but Bigin is more affordable for our clients and the functionally is closer to Zoho CRM and meets the most important needs of them. We have connected Exaterra to Bigin through Bigin´s API, and we have excellent results and happy customers.
- is easy to learn and use
- the pipelines and workflows working together are really powerful
- the dashboard is very good
- campaigns with social channels
- complex forms designing
- complex workflows
Score 8 out of 10
Vetted Review
Verified User
I'm running a marketing agency, now I can say proudly I use Bigin by Zoho CRM to track and manage my leads. My productivity increased by 600%.
- Whatsapp Api Connection
- Include Zoho telephony for India
October 15, 2021
Begin with Bigin By Zoho CRM
It was mainly used in my organization for maintaining leads and Managing Sales. It has been used across my organization right from sales department to service department for afterservice purposes. All the data from the different social media platforms are moved to CRM. It has mainly automated the problems related with Excel.
- Lead Management: It manages the lead management system quite well.
- Data extraction from different social media platforms like Facebook, LinkedIn.
- It is quite easy for a new user, no training is required you are always ready to go with it.
- The dashboard needs a bit of improvement and the user interface needs to be more user friendly.
August 18, 2021
Lots of punch in a small package. The perfect place to start
Recruit 50Plus uses Bigin to manage our clients, our strategic partners, and the deals we win (and lose). It is a great CRM for those who are not ready for the "big league" or want to get a feel for the power of a CRM. For us, Bigin is just perfect for the size of our business. We may move to Zoho CRM in the future, but we are in no rush.
- Easy to use and operate as there are not "23 million" options, but still powerful.
- Integrates with other Zoho products like Zoho Social, Campaigns and Forms.
- Allows deals pipelines with fully customisable stages.
- Share files, notes, emails, etc. between Contacts and Deals.
- More sophisticated workflows, such as some of the features in Zoho Flow.
- More than 20 customisable fields.
July 30, 2021
Completely Effective Software for CRM and Marketing
Bigin by Zoho CRM has made both medium and growing companies move from the old ways of handling clients through manual lists or spreadsheets, and currently, there is the customer relations support from the tool. We use Bigin to completely manage the details pr contacts of clients, which makes it effective when we want to make some communications with them. Furthermore, Bigin makes workflow management more effective, after identifying the business opportunities for growth. The email marketing, which is the most reputable digital advertising means have been introduced to Bigin.
- Bigin by Zoho CRM has embedded the marketing automation feature in its operations.
- Also, Bigin supports CRM, through social media engagement and other working platforms.
- Bigin provides the management team with customizable reports, after extensive analysis from the entire market segment.
- Bigin by Zoho CRM fails to efficiently operate on Apple products, which serves a wider market.
- Also, focuses on small and the growing enterprise, and I think the application can even help the big corporations.
- Furthermore, Bigin integration is swayed on Zoho products, and its right to include other external applications.