Zoho Bigin is a great deal
I am a sales consultant and have been looking for an affordable and powerful CRM. I think Bigin fits this need very well. Very affordable …
Starting at $9 per month
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What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to…
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Popular Features
- Opportunity management (24)8.888%
- Custom fields (25)8.787%
- Pipeline visualization (25)8.686%
- Workflow management (24)8.484%
Reviewer Pros & Cons
Pricing
Express
$9.00
Cloud
per month per user
Premier
$15.00
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigin.com/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9 per month
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
Bigin by Zoho CRM Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Contract management
- Supported: Interaction tracking
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Social CRM Features
- Supported: Social data
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
Platform Features
- Supported: Mobile access
Additional Features
- Supported: whatsapp integration
- Supported: X Integration
- Supported: telephony
- Supported: Calendar
Bigin by Zoho CRM Screenshots
Bigin by Zoho CRM Video
Bigin by Zoho CRM | An introduction to the CRM software built and priced for small businesses
Bigin by Zoho CRM Integrations
Bigin by Zoho CRM Competitors
Bigin by Zoho CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Worldwide |
| Supported Languages | English (US), English (UK), French, German, Spanish, Russian, Italian, Japanese, Korean, Portuguese (Portugal), Portuguese (Brazil), Swedish, Chinese (China), Chinese (Taiwan), Arabic (Without  RTL ), Danish, Dutch, Polish, Hungarian, Turkish, Vietnamese, Hindi, Croatian, Czech, Thai, Bulgarian, Hebrew, Bahasa ( Indonesia) |
Frequently Asked Questions
Bigin by Zoho CRM starts at $9.
Reviewers rate Lead management highest, with a score of 9.1.
The most common users of Bigin by Zoho CRM are from Small Businesses (1-50 employees).
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Reviews and Ratings
(116)Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
March 21, 2024
A Big -Up For Bigin by Zoho CRM
Score 9 out of 10
Vetted Review
Verified User
I am a small, one man, business and I have started to use Bigin by Zoho CRM to provide a simple CRM function that is easy to use.
I can email my leads setting up a workflow and pipeline to simplify my sales process.
I can email my leads setting up a workflow and pipeline to simplify my sales process.
- Entry of customer details
- Ease of reporting
- Tracking of customer specific emails
- Setting up of workflow
- Use of user multiple email addresses so that emails can be sent from and received by multiple emails
- Better colour control of dashboard
- Haven't gone deep enough to think of more
March 12, 2024
A pleasure to use for our size business
Score 10 out of 10
Vetted Review
Verified User
We are a high end yacht manufacturer whose relatively small customer base is nearly entirely relationship based. We do not sell thousands of widjets which most CRM platforms seem only to accommodate. We are setting up BIGIN which has been simple and supprt from the BIGIN team has been very good.
- Structured Pipeline
- Custom fields
- Movement from Pipeline to Pipeline
- Allow a sub pipeline that is actually subordinate to an existing sub pipeline
March 12, 2024
Easy to understand tool for your business needs!
Score 8 out of 10
Vetted Review
Verified User
Great tool to help businesses be more organized! Bigin is easy to understand and easy to use, even for beginners who aren't familiar with CRMs. We use Bigin mainly to track how well our business is doing and its simple User Interface allows us to immediately see tasks and updates on new projects. We have been using Bigin for a few weeks now and the ease in workflow is immediately visible. The trial period also helped us get to know the inner workings of the CRM first to really see if it would fit our business.
- Organizing tasks
- Grouping leads together
- Compiling contact information
- More instructions
- Faster loading time on browser
- More customization options
February 28, 2024
Bigin by Zoho CRM is great value for money with all the features most businesses need.
Bigin by Zoho CRM runs our various sales pipelines, including pre-sales.
- Simple view of pipeline
- Easy to learn
- Mobile and desktop apps
- Number of pipelines is limited - could be more
- Number of records is limited
May 31, 2022
Great basic program for much of your needs!
We utilize it for tracking the nursing homes and staff at the facilities we service. It helps us keep track of our accounts, who we service, what their roles are and contact information and more. Additionally, it is important for us for making notes and updates on the accounts. In the nursing home world the staff turns over a lot and it can be hard to keep track of everything and where they are now at. Additionally, it helps us keep track of our leads, prospects, and former clients so that our business development team can prospect and keep their sales cycles going.
- Documentation.
- Ease of use.
- Great app as well for the phone to utilize on the go.
- Making adjustments to some of the templates or template options are tough.
- The ability to reach customer service can be challenging at time as it is mostly international support.
This is essentially an extension to the larger base CRM that Zoho has. Its great for small business owners and mom and pop shops who look into getting more of a relationship based business approach as to grow by creating trust as small businesses. The tool gives you a hint of what the whole CRM entitles.
- Lead Management
- Follow up
- Customer Relationship Management
- Mass outreach
- Mass client relations
- Generalised sales approaches
October 15, 2021
Begin with Bigin By Zoho CRM
It was mainly used in my organization for maintaining leads and Managing Sales. It has been used across my organization right from sales department to service department for afterservice purposes. All the data from the different social media platforms are moved to CRM. It has mainly automated the problems related with Excel.
- Lead Management: It manages the lead management system quite well.
- Data extraction from different social media platforms like Facebook, LinkedIn.
- It is quite easy for a new user, no training is required you are always ready to go with it.
- The dashboard needs a bit of improvement and the user interface needs to be more user friendly.
July 30, 2021
Completely Effective Software for CRM and Marketing
Bigin by Zoho CRM has made both medium and growing companies move from the old ways of handling clients through manual lists or spreadsheets, and currently, there is the customer relations support from the tool. We use Bigin to completely manage the details pr contacts of clients, which makes it effective when we want to make some communications with them. Furthermore, Bigin makes workflow management more effective, after identifying the business opportunities for growth. The email marketing, which is the most reputable digital advertising means have been introduced to Bigin.
- Bigin by Zoho CRM has embedded the marketing automation feature in its operations.
- Also, Bigin supports CRM, through social media engagement and other working platforms.
- Bigin provides the management team with customizable reports, after extensive analysis from the entire market segment.
- Bigin by Zoho CRM fails to efficiently operate on Apple products, which serves a wider market.
- Also, focuses on small and the growing enterprise, and I think the application can even help the big corporations.
- Furthermore, Bigin integration is swayed on Zoho products, and its right to include other external applications.