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BigTime Software

BigTime Software

Overview

What is BigTime Software?

BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.

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Recent Reviews

TrustRadius Insights

BigTime is a versatile software that users across various industries rely on for a wide range of purposes. Canadian Solar's Asset …
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Chat Review

9 out of 10
August 18, 2023
Incentivized
I required an expense report for no reimbursable items, [...] was very helpful in creating the report and providing suggestions for the …
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Simple enough, but not perfect.

7 out of 10
April 21, 2023
Our firm uses BigTime Software to track time and invoice clients. It integrates with our accounting system; however, it is not without …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Essentials

$20

Cloud
User per Month

Advanced

$35

Cloud
User per Month

Premier

$45

Cloud
User per Month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.bigtime.net/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is BigTime Software?

BigTime helps accountants, architects, engineers, IT-services firms, scientific and management consultants budget, track, and bill their time.

BigTime is a system for project budgeting and planning, time and expense tracking, and invoicing/payments backed by reporting and analytics to take the guesswork out of utilization, capacity planning, and project profitability.

Dashboards, analytics, and standard reports help leadership teams focus on real-time numbers, eliminating the need for a web of offline spreadsheets or manual tools.

BigTime Software Features

  • Supported: Time Tracking
  • Supported: Resource Allocation
  • Supported: Expense Tracking
  • Supported: Project Management
  • Supported: Billing & Invoicing
  • Supported: Reporting
  • Supported: DCAA Timekeeping
  • Supported: Cloud Integration
  • Supported: Mobile App

BigTime Software Screenshots

Screenshot of BigTime Wallet provides clients with a personalized experience to pay on time from anywhere, in one click.Screenshot of A big-picture view into operational insights to make adjustments to how resources are managed.Screenshot of Real-time, actionable insights for professional services firms.Screenshot of The platform is designed to work within existing workflows and software stack, acting as a single source of truth for data.Screenshot of BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy exacting customer needs.

BigTime Software Videos

BigTime: A Partner in Firm Management
PLATT Architecture | BigTime Wallet Success Story
Wacek & Associates | BigTime Customer Success Story

BigTime Software Competitors

BigTime Software Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Canada

Frequently Asked Questions

BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.

Kantata PS Cloud, Datto Autotask PSA, and BQE CORE are common alternatives for BigTime Software.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of BigTime Software are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(63)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

BigTime is a versatile software that users across various industries rely on for a wide range of purposes. Canadian Solar's Asset Management division, for example, depends on BigTime to track employees' time by client and task, enabling them to measure productivity and identify bottlenecks in workflows. According to users, BigTime provides insightful data on time spent across clients, helping them understand their gross margins by client/project. The consulting department at Canadian Solar uses BigTime to create legal invoices, manage resources, and facilitate project management within the company. As reported by customers, implementing BigTime has allowed the company to fulfill work within established deadlines, thanks to its necessary tools for quick and comfortable performance.

Another industry that benefits greatly from BigTime is education. Users explain that BigTime Software is utilized to track student attendance and billing, providing administrative personnel with access to information for clients anywhere and allowing remote communication. Additionally, BigTime finds extensive use in accounting departments where it primarily serves as a tool for tracking time. All staff members submit timesheets through the system, which enables billing time to specific projects/clients. Moreover, BigTime is also used for budgeting and integration with QuickBooks and tax software.

For professional services firms, such as legal or consulting practices, BigTime serves as a comprehensive practice management software. It tracks time accurately, manages engagements and client information efficiently, and facilitates billing processes. Users have reported that all firm-wide departments benefit from using BigTime Software for time tracking, invoicing, reporting, project management, and providing payroll information. Its integration with QuickBooks streamlines operations further and eliminates the need for a separate modular system.

Video production companies find BigTime invaluable due to its features geared towards invoicing and project management. Users praise the ability of the software to input billable hours across multiple projects easily. At the same time, it acts as an efficient project management tool throughout the organization.

Overall, customers have found that BigTime Software saves them time, prevents wasted work, improves profitability, and helps maintain budgets. Its features for time tracking, expense tracking, budgeting, and invoicing make it an indispensable tool across various industries. With seamless integration with popular software like QuickBooks, BigTime provides users with accurate and up-to-date information for efficient decision-making.

Functionality of electronic payments: Several users have appreciated the functionality of being able to make payments electronically through the tool. This feature has been mentioned by multiple reviewers as a valuable aspect, allowing them to easily and efficiently handle financial transactions.

Automatic invoicing parameter: The ability to set a parameter for automatic invoices has been highlighted by a number of reviewers as a very useful feature. This functionality streamlines the invoicing process, saving time and effort for users who need to generate invoices regularly.

Wide range of templates for customizable reports: Many users have praised the tool for its extensive collection of templates, which allows them to create customizable reports tailored to their clients' needs. The availability of these templates provides flexibility and enables users to present information in a professional and organized manner.

Difficult User Interface: Some users have mentioned that the user interface of the tool is not intuitive, requiring them to open several tabs to find the information they are looking for. This has caused frustration and inefficiency in navigating the software.

Data Transfer Issues: Several reviewers have found it difficult to transfer data from QuickBooks to the tool, resulting in inconvenience and potential loss of important data. The lack of seamless integration between the two systems has been a common pain point for users.

Lack of Certain Features: Users have expressed their desire for certain features to be implemented in the software. Some users have requested the inclusion of a bank reconciliation option, while others have suggested connecting scheduling to billing for invoicing in advance. Additionally, there is a need for more customization options, such as deleting irrelevant fields and generating a two-year comparison report. These missing features limit the flexibility and functionality of the software according to user feedback.

Users recommend the following:

  1. Get a demo and try out BigTime before implementing it. Testing the system beforehand allows users to assess its suitability for their needs.

  2. Take advantage of excellent tech support and customer service. Reliable support is available to assist with any issues or questions.

  3. Customize BigTime to fit your firm's needs. Work with the implementation specialist to tailor the system according to specific requirements and expectations.

Overall, users find BigTime to be a versatile and comprehensive solution for tracking employee productivity, project tracking, profitability, time tracking, and invoicing clients. They recommend exploring its features through a demo, making use of tech support, and customizing the system to fit individual needs.

Attribute Ratings

Reviews

(1-25 of 31)
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August 18, 2023

Chat Review

Jody Refvik | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
BigTime Software has been valuable in creating custom billing / rates / expenses for our clients. It has decreased the amount of time required for invoicing and is more configurable than our last system, which will positively impact how we grow as an organization and our ability to service our clients. We have found BigTime Softwareto be user friendly, and our staff have found improvements in how they can bill time and expenses.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform.
Score 7 out of 10
Vetted Review
Verified User
Recommendation would be based on company size and if the company has someone willing to undertake the initial configuration. An internal team member for our firm was able to spearhead the project and make adjustments. There are still manual updates that need to be keyed for each LEDES invoice created; this is time consuming and would be a huge stumbling block if we created hundreds each month. When rates need to be updated, the system requires an across the board update for each client instead of recognizing the dates that require the rate update. With that said, the a/r aging dash board is beautifully set up and inputting payments is very easy.
March 08, 2023

Good software

Score 9 out of 10
Vetted Review
Verified User
Incentivized
In the beginning we felt the software was not suited for an accounting firm. It seemed it was more geared towards a company that only has a few projects yearly. However, the company worked diligently with us to get the product to work how we needed it to. We are still working out some kinks but are happy with the results so far.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
BigTime works well for companies that bill their clients by the hour, and that have multiple hourly rates depending on what task is being performed. It allows each employee to input their own time and expenses, and also allows their supervisors to review the input time/expenses before invoicing the client. The flexibility to input time/expenses on your desktop, laptop, or phone is a good feature. The customer service response can be slow at times, although recently they have had quicker response times, so I believe they are striving to improve that aspect.
Suzanne Priddle-Luck | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For the price and it's capabilities, it is the best practice management software out there. I tested quite a few before I purchased this one. Lots of software syncs with quickbooks online, but very few sync with quickbooks desktop and that makes this one unique. My firm is a full service accounting firm and we manage over 1,000 personal tax projects and hundreds of bookkeeping and accounting engagements and BigTime does this well. It's client information management could be better and ability to produce reports could use improvement. Also when syncing, sometimes transactions are doubled and it is difficult to remove the second transaction.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
BigTime Software has helped our firm tremendously! The beautiful thing about the program is that it can be customized to fit all of your business needs. We use it for time tracking and billing, however, this program can be used for more than just a time tracker. You can use it to track your working hours, manage your team, and so much more. The dashboard makes it easy to see what tasks need to be completed and who is working on them. I have been extremely pleased with this software and would recommend it to anyone!
March 21, 2022

Easy Customization

Heather Brumbaugh | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
It is made for companies with multiple rates and employees to be able to track their individual expenses. It can also be customized for companies like ours that have a generally fixed rate. The program is very flexible and includes many options that do not apply to our situation, but would be useful for many other companies. It is helpful to be able to pick and choose the features that apply to us.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
BigTime Software provides a plethora of client types, project statuses, task types, and task groupings in order to specifically and accurately track your time. With this array of information, filtering and isolating the correct information is attainable for detailed segmented work specifically in invoicing. The problem is that arranging and getting everything correct typed and statuses set can be cumbersome.
Tommy Parker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The best use that we could give to this consulting tool would be the intention of streamlining and maximizing the workflow; [BigTime Software] allowing us to perform tasks simultaneously [and increases] the profitability of the service. I can't imagine a scenario where someone could misuse this tool.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
BigTime Software is great for working with other accounting systems like Quick books. the two accounting systems communicate well together.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My Experience is that BigTime might actually be the ONLY billing solution I have worked with that would ACTUALLY be compatible across any industry. If it can be flexible enough to fit the parameters of Designers/Project managers parameters such as ours, the other industries should be a breeze!
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It's well suited for any small to midsize professional services company looking to track time and expenses and to draft and send invoices in one central location. The Quickbooks integration is fairly smooth as well.

I would not recommend it for workflow tracking, as there is a gantt chart function but it's relatively clunky and difficult to utilize.
Alexa Cleek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For general employees, it is incredibly easy to enter and track time and expenses through BigTime. From an admin side, it is also easy to add new employees, companies, projects, tasks, and more to BigTime. From a project management standpoint, the reporting and automation capabilities native to BigTime are great and easy to use.
ANDREW TOUTANT | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It’s great for smaller to medium sized companies to submit invoices. I'm not as sure how well it works for very large companies since many things are inputed manually by the user. If there were more automated functions it may be better for larger businesses.
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