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BigTime Software

BigTime Software

Overview

What is BigTime Software?

BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.

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Recent Reviews

TrustRadius Insights

BigTime is a versatile software that users across various industries rely on for a wide range of purposes. Canadian Solar's Asset …
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Chat Review

9 out of 10
August 18, 2023
Incentivized
I required an expense report for no reimbursable items, [...] was very helpful in creating the report and providing suggestions for the …
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Simple enough, but not perfect.

7 out of 10
April 21, 2023
Our firm uses BigTime Software to track time and invoice clients. It integrates with our accounting system; however, it is not without …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Essentials

$20

Cloud
User per Month

Advanced

$35

Cloud
User per Month

Premier

$45

Cloud
User per Month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www.bigtime.net/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is BigTime Software?

BigTime helps accountants, architects, engineers, IT-services firms, scientific and management consultants budget, track, and bill their time.

BigTime is a system for project budgeting and planning, time and expense tracking, and invoicing/payments backed by reporting and analytics to take the guesswork out of utilization, capacity planning, and project profitability.

Dashboards, analytics, and standard reports help leadership teams focus on real-time numbers, eliminating the need for a web of offline spreadsheets or manual tools.

BigTime Software Features

  • Supported: Time Tracking
  • Supported: Resource Allocation
  • Supported: Expense Tracking
  • Supported: Project Management
  • Supported: Billing & Invoicing
  • Supported: Reporting
  • Supported: DCAA Timekeeping
  • Supported: Cloud Integration
  • Supported: Mobile App

BigTime Software Screenshots

Screenshot of BigTime Wallet provides clients with a personalized experience to pay on time from anywhere, in one click.Screenshot of A big-picture view into operational insights to make adjustments to how resources are managed.Screenshot of Real-time, actionable insights for professional services firms.Screenshot of The platform is designed to work within existing workflows and software stack, acting as a single source of truth for data.Screenshot of BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy exacting customer needs.

BigTime Software Videos

BigTime: A Partner in Firm Management
PLATT Architecture | BigTime Wallet Success Story
Wacek & Associates | BigTime Customer Success Story

BigTime Software Competitors

BigTime Software Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Canada

Frequently Asked Questions

BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.

Kantata PS Cloud, Datto Autotask PSA, and BQE CORE are common alternatives for BigTime Software.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of BigTime Software are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(63)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

BigTime is a versatile software that users across various industries rely on for a wide range of purposes. Canadian Solar's Asset Management division, for example, depends on BigTime to track employees' time by client and task, enabling them to measure productivity and identify bottlenecks in workflows. According to users, BigTime provides insightful data on time spent across clients, helping them understand their gross margins by client/project. The consulting department at Canadian Solar uses BigTime to create legal invoices, manage resources, and facilitate project management within the company. As reported by customers, implementing BigTime has allowed the company to fulfill work within established deadlines, thanks to its necessary tools for quick and comfortable performance.

Another industry that benefits greatly from BigTime is education. Users explain that BigTime Software is utilized to track student attendance and billing, providing administrative personnel with access to information for clients anywhere and allowing remote communication. Additionally, BigTime finds extensive use in accounting departments where it primarily serves as a tool for tracking time. All staff members submit timesheets through the system, which enables billing time to specific projects/clients. Moreover, BigTime is also used for budgeting and integration with QuickBooks and tax software.

For professional services firms, such as legal or consulting practices, BigTime serves as a comprehensive practice management software. It tracks time accurately, manages engagements and client information efficiently, and facilitates billing processes. Users have reported that all firm-wide departments benefit from using BigTime Software for time tracking, invoicing, reporting, project management, and providing payroll information. Its integration with QuickBooks streamlines operations further and eliminates the need for a separate modular system.

Video production companies find BigTime invaluable due to its features geared towards invoicing and project management. Users praise the ability of the software to input billable hours across multiple projects easily. At the same time, it acts as an efficient project management tool throughout the organization.

Overall, customers have found that BigTime Software saves them time, prevents wasted work, improves profitability, and helps maintain budgets. Its features for time tracking, expense tracking, budgeting, and invoicing make it an indispensable tool across various industries. With seamless integration with popular software like QuickBooks, BigTime provides users with accurate and up-to-date information for efficient decision-making.

Functionality of electronic payments: Several users have appreciated the functionality of being able to make payments electronically through the tool. This feature has been mentioned by multiple reviewers as a valuable aspect, allowing them to easily and efficiently handle financial transactions.

Automatic invoicing parameter: The ability to set a parameter for automatic invoices has been highlighted by a number of reviewers as a very useful feature. This functionality streamlines the invoicing process, saving time and effort for users who need to generate invoices regularly.

Wide range of templates for customizable reports: Many users have praised the tool for its extensive collection of templates, which allows them to create customizable reports tailored to their clients' needs. The availability of these templates provides flexibility and enables users to present information in a professional and organized manner.

Difficult User Interface: Some users have mentioned that the user interface of the tool is not intuitive, requiring them to open several tabs to find the information they are looking for. This has caused frustration and inefficiency in navigating the software.

Data Transfer Issues: Several reviewers have found it difficult to transfer data from QuickBooks to the tool, resulting in inconvenience and potential loss of important data. The lack of seamless integration between the two systems has been a common pain point for users.

Lack of Certain Features: Users have expressed their desire for certain features to be implemented in the software. Some users have requested the inclusion of a bank reconciliation option, while others have suggested connecting scheduling to billing for invoicing in advance. Additionally, there is a need for more customization options, such as deleting irrelevant fields and generating a two-year comparison report. These missing features limit the flexibility and functionality of the software according to user feedback.

Users recommend the following:

  1. Get a demo and try out BigTime before implementing it. Testing the system beforehand allows users to assess its suitability for their needs.

  2. Take advantage of excellent tech support and customer service. Reliable support is available to assist with any issues or questions.

  3. Customize BigTime to fit your firm's needs. Work with the implementation specialist to tailor the system according to specific requirements and expectations.

Overall, users find BigTime to be a versatile and comprehensive solution for tracking employee productivity, project tracking, profitability, time tracking, and invoicing clients. They recommend exploring its features through a demo, making use of tech support, and customizing the system to fit individual needs.

Attribute Ratings

Reviews

(1-25 of 31)
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August 18, 2023

Chat Review

Jody Refvik | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Reporting
  • Time / Expense Entries
  • Configuration for multiple clients
  • Some reporting functions are not available
  • Filters and additional details on approvals
  • Creating a payroll / expense report.
Score 7 out of 10
Vetted Review
Verified User
  • I like the prebill invoice review process
  • Invoice formatting is easy to use.
  • Creating new clients and projects is quick and easy
  • We run into issues with BigTime Software syncing with Sage Intaact.
  • I think the clients account information needs to be displayed better. It's not as clear cut as it should be when looking for a customers balance.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Time Tracking
  • Expense Tracking
  • Helps us Mamange the Client Activities for each staff member
  • I love the Chat, but sometimes i want to speak to a rep by phone!
  • The support tickets seem to take too long
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • User friendly
  • Customizable options
  • Intergration tools
  • time management
  • accounting
  • reporting
  • project billables
  • Allow more fields for customizable options
  • Submit feature should be located differently or a pop up
  • Previous screen when creating invoice templates
  • Color view still needs work
Score 7 out of 10
Vetted Review
Verified User
  • Multiple time trackers with the ability to pause
  • Customizable invoices
  • LEDES Invoicing
  • LEDES Invoicing
  • Accounting System syncs especially as it relates to expenses
  • Rate Updates should be programmable to coordinate with launch dates
March 08, 2023

Good software

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • QuickBooks integration.
  • Tax software integration.
  • Budget section.
  • Allow for a date range in allocation screen being we have tasks yearly as opposed to a one time deal.
  • A two year comparison report.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Easy input of time and expenses, into either their website or mobile app
  • Various invoice templates available
  • Bulk processing of invoices for efficiency
  • Currently there is no way to sort invoices in the approval screen by Team Lead, which means all of the Team Leads see everyone's invoices, not just their own
  • Customizing your own report is not straightforward, and we usually end up reaching out to customer service for assistance
March 21, 2022

Easy Customization

Heather Brumbaugh | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Customization.
  • Accessibility.
  • Tech support.
  • Connecting the scheduling to billing for invoicing in advance of services.
  • Deletion of fields that are not relevant to our company.
  • Allowing the current credit balance to be added to a report for quick sorting.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
  • Specific project-based time tracking
  • Invoicing based on detailed time entries that assimilate into personalized template invoices
  • The in-product customer service chat is extremely helpful and the representatives are knowledgable
  • The project management side of the software is really clunky
  • Certain batch changes to the clients and/or projects are not available
  • When changing staffer rates, the unbilled time and expenses can fluctuate if you're not careful
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Invoicing is fairly easy
  • Project management and tasks are easy to create
  • Budgets are easily seen (monetary and time)
  • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
  • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
September 21, 2021

Small Business Review

Amara Hildebrand | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • It is intuitive.
  • It is easy to use
  • It helps us manage our tasks, which we weren't able to do in QuickBooks Online.
  • I am having trouble figuring out how to drop time from invoice tracking (i.e.: billed as a lump sum, so I no longer want to see this time as a potential invoice that needs to be drafted).
  • We still use QuickBooks and I have trouble uploading Invoices there.
  • Invoice payment is difficult to navigate.
Tommy Parker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
  • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
  • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
  • I would like the platform to save information in its database of the clients with whom we perform any type of professional service.
  • I would also like to see the bank reconciliation option implemented.
  • Among the aspects that I do not like about this tool, [is] that its user interface is not so intuitive, which means that we have to open several tabs to find the information we are looking for.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Job Costing
  • Payroll
  • Invoicing
  • Live chat is sometimes hit or miss
  • Reports are not clearly generated
  • If you have to many columns it will cause a delay on the job list
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Invoice Style and detail..Bigtime allows the user the ability to choose more of what you need to appear on your invoice with its window options.
  • Phase/Percentage Billing; ease of adding additional phases to a project mid-project; clearly identifying Retainers
  • Support Team- In particular Melissa D and Lina Z...Par Excellent on the Teams
  • WHIP/Reports/Review of Invoices just make the entire billing process a BREEZE has cut my time frame in half, a Incredible help in this Season of Remote Work Environment that we are adapting to.
  • Logo Pixels
  • Chat hours
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Highly customizable invoice configuration
  • Powerful reporting capabilities
  • Customizable user permissions structure
  • Easy budget tracking
  • Responsive and helpful onboarding and customer support team
  • The UI is not intuitive
  • Lacks visual representation of budgets (no available graphs or charts)
  • No dedicated proposals or estimates tab; these need to be treated as inactive projects
Alexa Cleek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Entering/tracking time and expenses.
  • Reporting capabilities.
  • Mobile app.
  • I wish there was a button to view all companies logged in your BigTime platform (instead of having to view all projects).
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