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BILL

BILL
Formerly Bill.com

Overview

What is BILL?

BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

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Learn from top reviewers

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Pricing

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Essentials

$45

Cloud
per user/per month

Team

$55

Cloud
per user/per month

Corporate

$79

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.bill.com/product/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $45 per month
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Features

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

7.1
Avg 7.4

Accounts Payable

Features found in accounts payable software products

7.1
Avg 6.6
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Product Details

What is BILL?

BILL (NYSE: BILL) is a financial operations platform for small and midsize businesses (SMBs). For SMBs, BILL automates finance so businesses can thrive. The integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Businesses can use BILL’s proprietary member network of millions to pay or get paid faster. Headquartered in San Jose, California, BILL is a partner of U.S. financial institutions, accounting firms, and accounting software providers.

BILL Features

  • Supported: AP and AR Automation

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.

BILL Competitors

BILL Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States

Frequently Asked Questions

BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

BILL starts at $45.

Melio, AvidXchange, and Tipalti are common alternatives for BILL.

Reviewers rate Duplicate Bill Detection highest, with a score of 8.7.

The most common users of BILL are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 58)

Bill.com is a solution for receivables and payables

Rating: 8 out of 10
October 24, 2019
PB
Vetted Review
Verified User
BILL
3 years of experience
I use Bill.com to invoice clients and receive payments. I also use it for my clients to pay their bills. It allows my clients to send all their bills to one location and sync them to Quickbooks. It allows them to pay their vendors electronically.
  • Document management.
  • Syncs with Quickbooks Desktop and QBO.
  • Sends invoices and allows automatic payments.
Cons
  • There is an issue with syncing all the data from a QBO invoice to Bill.com. It does not transfer billable expenses to the Bill.com copy.
  • It does not sync a copy of the bill or invoice to QBO.
Bill.com does a great job paying vendors electronically. It will also mail checks if the vendor does not want to do electronic payments.

Great for A/P, but A/R weak. Stellar support.

Rating: 9 out of 10
September 25, 2014
Vetted Review
Verified User
BILL
2 years of experience
We use Bill.com for two things:

  • Accounts payable -- across the company we input all invoices into Bill.com (or have them sent to an email address that forwards to our Bill.com inbox). From there our (outsourced) accounting service enters the invoice information, encodes the vendors (or adds them) which is all synced with Quickbooks Online. Then we're able to route the invoices for approval by the appropriate persons within our company, schedule payment, etc.
  • Expense reports -- we have all our employees setup as 'vendors' within Bill.com and have them send expense reports to the same email inbox. This makes routing / approving /paying expense reports very simple (although we do have to explain to people who are also approvers/bill.com users that they'll be both a 'user' and a 'vendor')
As a 10 person company (and I've used it at a ~130 person company), this allows us to dedicate nearly zero time and money to dealing with payables. It's a huge return on a very modest expense.
  • Bill.com is a very inexpensive solution for paperless accounts payable
  • It syncs seamlessly with quickbooks online in both directions (you can add vendors in Bill.com at time of first invoice for instance)
  • Bill.com has good workflow / approval routing capability, which is both simple to use and is extremely helpful for distributed teams like ours.
Cons
  • The accounts receivable function was weak (as of late 2011)
  • Onboarding employees as vendors (for direct deposit reimbursement of expenses) can be a bit odd to explain. Bill.com should probably have a special case concept of a "employee vendor" and change the language and terminology in the interface. That said it's possible that we are using it for an unintended use case (expense reimbursement processing) but it works well enough.
  • There are a few nits I'd pick with the interface, such as adding multiple pages from the inbox to a single bill, and I'd like easier quick searching of the payables pipeline (an interactive single-step filter by type-ahead by vendor). None of these are showstoppers though.
Bill.com provides an excellent platform for small (and/or growing) businesses who want a paperless invoice and workflow process that is simple to setup and administer. Our outside accounting firm as begun recommending it to their clients as well after seeing how much time and effort it saves.

No more wrestling paper, lost checks and payment approvals!

Rating: 8 out of 10
February 04, 2015
Vetted Review
BILL
2 years of experience
My company uses Bill.com to provide outsourced accounts payable services to our bookkeeping clients. Additionally we have found that Bill.com is a cost effective paperless document management tool. For our business it solves the problem of needing to issue paper checks and track down paper receipts. With Bill.com we prepare invoices and bills to be paid, the client approves via Bill.com and an electronic payment or paper check is sent out accordingly.
  • Sending direct deposit payments to vendors. Either the vendor can sign up for a free Bill.com account or enter their direct deposit authorization manually and for a $0.50 fee payments can be made electronically. No more checks lost in the mail.
  • Easily allow for multiple people to approve a bill before payment. This is a great feature for smaller organizations that still need a lot of oversight, such as a non-profit.
  • Bill.com does a great job with document management. Documents can be attached at a transaction level, company/vendor as well as a few other options. They are stored in PDF format and can be easily printed if needed. This eliminates hunting down past years A/P files to double check charges.
Cons
  • To use Bill.com for Accounts Receivable means needing to sign up for a merchant account with their preferred provider, PayTrace. While this company may indeed have great rates as they promise, it's a bit aggravating to have a second merchant account in the mix.
  • Duplicate vendor and client entries happen on occasion as a result of syncing between Bill.com and the accounting software. Most of the time merging the contacts is easy, but occasionally a hiccup occurs that requires tech support to untangle.
  • There is no mobile app, but instead a mobile site that works fairly well to access a handful of Bill.com functions.
If your business would like to gain control over processing accounts payable and operate in a paperless environment, Bill.com is a great solution. There are built in users with different permission settings so general data input tasks can be assigned to appropriate staff, while the final approval decision on any invoice can be reserved for those within the firm with the proper authority. Add in that payments can be sent electronically, your firm is now saving on postage, check stock, and valuable space previously taken up by drawers of AP files.

In love with bill.com

Rating: 10 out of 10
August 19, 2015
Vetted Review
BILL
4 years of experience
My company offers outsourced accounting services. Bill.com is one of the technology solutions in our bundled service package. The main problem it addresses is managing Accounts Payable for our clients. We are no longer shuffling paper; no checks to print, no envelopes to stuff, no stamps to adhere, and no paper to file. It's a dream!
  • As mentioned previously, it's a paperless solution. That alone is a huge selling point!
  • My clients can have multi-level approval processes in place, should that be important to them. (such as department supervisor first, and CEO as the second approver)
  • Vendor payments can be set up ahead of time, so that you will never have another late payment again.
  • Each client has a dedicated fax number and a dedicated email for their bill.com account, making it easy to put A/P processes in place for clients and vendors alike.
  • On the A/R side, invoicing customers and being paid electronically is fantastic! I personally use bill.com to automatically invoice my clients each month; and I'm automatically paid as well.
Cons
  • Accounts Receivable is good, but not great. The biggest problem for clients is attempting to manage A/R from the bill.com portal when their staff does not have access to the accounting software. In QB, jobs are added as sub-names to Customers for easy management of multiple projects. In bill.com those jobs are synced (and appear to be) separate Customers, not jobs associated with Customers.
  • I'm not a fan of the reports in bill.com, but I don't personally see that as an issue because I can run reports in the accounting software.
Bill.com is well suited for a business that pays many vendors. It is not well suited for a business that processes 15 or less vendor payments per month; however, using the A/R side to invoice clients and get paid electronically can more than make up for that shortfall.

Accounting Coordinator Thoughts

Rating: 10 out of 10
October 05, 2021
Vetted Review
Verified User
BILL
2 years of experience
Bill.com is the driving force in our accounting process. We process all of our invoices in Bill.com, code them accordingly, and finally assign them to the appropriate approvers. We don't cut any checks in house, so this is very convenient in eliminating that process. We also use Bill.com as a placeholder to document international wires we may have sent. By recording manual payments and treating it like a cash receipt.
  • The fact that Bill.com automatically processes most information on the invoice is really helpful - leads to quicker processing
  • The "to do list" feature ensures you see the tasks that need to be completed ASAP
  • The reports section is very helpful in year end prepping for audits
Cons
  • Reassigning invoice approvers in bulk - currently there is no process for that. It has to be done manually one by one.
  • Sync errors should give more detail on what's causing the issue
  • The ability to send checks to international vendors was removed - it'd be great to get that back
For general payment process software, bill.com is the easiest and most convenient.
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