Skip to main content
TrustRadius
BILL

BILL
Formerly Bill.com

Overview

What is BILL?

BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

Read more

Learn from top reviewers

BILL is Best

Rating: 8 out of 10
April 28, 2025
IncentivizedVetted ReviewVerified User
We use BILL for Accounts Payable, including document storage and tracking and schedule vendor invoices and payments.
Continue reading
Verified user
Manager
BILL6 years of experience

Easy to Use Software - BILL.com

Rating: 8 out of 10
April 26, 2025
Vetted ReviewVerified User
We use BILL.com Primarly for Accounts Payable activities, such as invoice recording, making payments, Pulling out specific reports based on the requirement of the analysis and...
Continue reading
Shashank A V
Employee - Finance and Accounting
AP Accountant
Consero Global
BILL1 year of experience

Good AP solution but consider carefully the implementation design

Rating: 7 out of 10
September 16, 2024
IncentivizedVetted ReviewVerified User
Bill.com was used in a multi-entity environment (real estate nonprofit with subsidiaries) and across the whole organization. The problems we were looking to solve were AP auto...
Continue reading
Verified user
Director
BILL2 years of experience

Review Bill - RIO3 Consulting

Rating: 8 out of 10
June 25, 2024
IncentivizedVetted ReviewVerified User
Bill was used to pay other vendors as well as receive payments from clients in a secure and centralized platform. Privacy and speed were two major areas that Bill was able to ...
Continue reading
J Rio Fultz
Consultant - Information Technology
CEO
RIO3 CONSULTNG
BILL8 years of experience

BILL is an excellent service that makes getting paid fast and efficient

Rating: 9 out of 10
June 24, 2024
IncentivizedVetted ReviewVerified User
We utilized BILL in our organization in order to connect financially with a multitude of customers. The program allows us easy access to receive payments, invoice as needed as...
Continue reading
Tim Edwards
Administrative Assistant - Finance and Accounting
General Office Accounting Administrator
Magnetic Shield Corporation
BILL3 years of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing

Essentials

$45

Cloud
per user/per month

Team

$55

Cloud
per user/per month

Corporate

$79

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.bill.com/product/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $45 per month
Return to navigation

Features

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

7.2
Avg 7.4

Accounts Payable

Features found in accounts payable software products

7.2
Avg 6.8
Return to navigation

Product Details

What is BILL?

BILL (NYSE: BILL) is a financial operations platform for small and midsize businesses (SMBs). For SMBs, BILL automates finance so businesses can thrive. The integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Businesses can use BILL’s proprietary member network of millions to pay or get paid faster. Headquartered in San Jose, California, BILL is a partner of U.S. financial institutions, accounting firms, and accounting software providers.

BILL Features

  • Supported: AP and AR Automation

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.

BILL Integrations

BILL Competitors

BILL Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States

Frequently Asked Questions

BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

BILL starts at $45.

Melio, AvidXchange, and Tipalti are common alternatives for BILL.

Reviewers rate Duplicate Bill Detection highest, with a score of 8.6.

The most common users of BILL are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives

Compare with

Melio

Melio

Compare
Tipalti

Tipalti

Compare
FreshBooks

FreshBooks

Compare
Stampli

Stampli

Compare
Stripe Payments

Stripe Payments

Compare
Coupa

Coupa

Compare
Yooz

Yooz

Compare
Airbase

Airbase

Compare
AvidXchange

AvidXchange

Compare
Veem

Veem

Compare
Invoiced

Invoiced

Compare
Quadient Accounts Payable

Quadient Accounts Payable

Compare
Return to navigation

Reviews From Top Reviewers

View all reviews
(1-5 of 44)

Delayed payments, faulty 2FA and unresponsive customer service

Rating: 1 out of 10
October 05, 2021
JM
Jazz Monroe
Freelance music journalist
Self Employed (Online Media, 1-10 employees)
Vetted Review
Verified User
BILL
1 year of experience
View profile
Use Cases and Deployment Scope
I used Bill.com to attempt to receive a payment from a client.
Pros
  • No aspect of Bill.com worked well in my experience.
Cons
  • The two-factor authentication system [seemed to be] faulty, so I was immediately locked out of my account. The verification codes did not send to my phone, despite numerous attempts at troubleshooting. I use 2FA daily and have never encountered trouble before. It seems Bill.com has a unique problem.
  • [In my experience,] customer service was slow to respond, and unhelpful when they did. [Their] advice ignored my explanation of what I had already tried and put the onus on me to resolve an issue that originated on their side.
  • They declined to offer [what I felt was] a common-sense resolution, instead asking for my passport and bank statements. I cancelled the payment and asked my client to pay through another channel.
Likelihood to Recommend
[...] My problems [are] related to accessing my account in the first place, and since, a week after my email to customer service, they still could not offer a resolution, I would not recommend Bill.com under any circumstances. I would need to be reassured that they have comprehensively upgraded their 2FA process and employed a larger customer service team before considering using Bill.com to receive payments again.

Bill.com vs. QuickBooks Pro

Rating: 3 out of 10
Incentivized
March 16, 2016
JD
Joshua Duke
Digital Media Manager
YP (Professional Training & Coaching, 51-200 employees)
Vetted Review
Verified User
BILL
5 years of experience
Use Cases and Deployment Scope
We used Bill.com as our primary tool to bill clients for advertising and any services provided by the company. It acted as the only way to bill customers remotely and get paid quickly.
Pros
  • Detailed invoices.
  • Followup emails for past due invoices.
  • Dashboard for all outstanding and paid invoices.
Cons
  • Better notification of when a bill was paid.
  • Notification if email invoice was not received by customer.
  • Wants too much information to setup an account in the system.
Likelihood to Recommend

QuickBooks does everything now we need it to do, but is very hard to learn and operate. However, it does all the things we need it to do.

Bill.com was used as a simple way to send an invoice and get paid, but did not live up to expectations.

BILL is an excellent service that makes getting paid fast and efficient

Rating: 9 out of 10
Incentivized
June 24, 2024
TE
Tim Edwards
General Office Accounting Administrator
Magnetic Shield Corporation (Mining Metals, 11-50 employees)
Vetted Review
Verified User
BILL
3 years of experience
Use Cases and Deployment Scope
We utilized BILL in our organization in order to connect financially with a multitude of customers. The program allows us easy access to receive payments, invoice as needed as well as view status of all incoming payments. Overall, we are satisfied with the functionality and ease of use when it comes to BILL.
Pros
  • Receive customer payments
  • Invoice as needed
  • Check on status of incoming payments
Cons
  • Sometimes we do not receive all email alerts and have to login
  • Extra charge for ACH payments
Likelihood to Recommend
BILL allows us to keep digitally connected with the subset of our customers who also utilize the program. Overall, the ease of access and payment insight provided by BILL is a positive addition to our organization. When there has been any slight issue regarding incoming payments from customers, it is easily addressed.

Save time & sanity with Bill.com!

Rating: 10 out of 10
Incentivized
June 30, 2014
ET
Erin Thorp
Senior Business Operations Specialist
Boss Lady Pizza (Internet, 11-50 employees)
Vetted Review
Verified User
BILL
2 years of experience
View profile
Use Cases and Deployment Scope
Local Offer Network (LON) had 3 main sectors of business: Catalyst (personalization platform), Dealradar.com (aggregate daily deal website), and VoucherPro (white-label tech platform used by publishers and manufacturers to create their own prepaid offer products). In our accounting department, I used Bill.com as an organizational, calculation, and pay-tool for our VoucherPro clients to assure local area merchants be paid for the daily deals that were sold on our various platforms. Bill.com was a one-stop solution for LON that easily integrated with the platform of our white-label website, systematically tracked bills & payments, and (most importantly) significantly reduced manual labor.
Pros
  • Bill.com's tracking of sent checks and instant access to proof of cashed/uncashed checks was a Tremendous help for LON when dealing with merchants who had claimed to never have received payment. I could easily login to the Bill.com system, take a screenshot of the cashed check (complete with signature on the back), and email the merchant the solid proof. This method is obviously MUCH preferred over having to call your bank, get put on hold, and eventually track down proof of a check being cashed that they then can can inconveniently snail-mail you several days later. This is the age of Technology, and Bill.com does it right.
  • Bill.com's customer support team is second to none. They were always very patient, well-trained, and well-informed problem solvers.
  • I truly believe Bill.com's biggest aspiration was for their product to work for US in every way possible. If we came to them with an idea to improve the product for our needs, they always listened, and nearly always provided a viable and timely solution. It's often difficult to have a real voice in the internet/e-commerce industry, so it was very refreshing for me to work with a company who cared so much about our success as a company, and bent over backwards to accommodate our growing needs.
Cons
  • It's been roughly 9 months since I've used bill.com, so I unfortunately can't remember any of the functionality issues I had experienced. I don't think any of Bill.com's features were hard to use...and even if they were or a one-off situation came up, the customer support team was so helpful that they would be able to teach you in no time. The only complaint I can think of at the moment is that support was not available late in the evenings or on the weekends, which was frustrating when getting stuck on a problem while burning the midnight oil. But perhaps support hours have expanded since then, I am not sure.
  • One other thing I thought of that Bill.com may or may not have resolved by now, is that when you close a client company, Bill.com provides a CD-rom disc (for purchase) that allows you to access all of the information from that specific client after the Bill.com account has been closed (vendor information, check status, etc). However, being that none of the laptops in our office had disc drives, this company file disc was completely useless to us. It would have been more convenient to have either 1) USB version of the company file, or more preferred option, 2) Have Bill.com convert the online account to a read-only version so that you can still access the client information by logging in from anywhere there is internet access, but just don't have the ability to edit any of the information (which is not needed anyway).
Likelihood to Recommend
I think Bill.com was very useful and appropriate for the large-volume billing scenario we had a Local Offer Network (LON). As far as smaller-volume businesses, I'm not sure I could see the benefit of using Bill.com in integration with QuickBooks or some other accounting software, in terms of saving time and labor---I do recall getting a lot of sync-errors with QBO, which were a bit time-consuming to fix, but it's highly possible that those issues have been addressed on the Bill.com side by now.

A friend of mine was worried about hiring a new bookkeeper and too much information getting into the wrong hands, so I actually did recommend Bill.com in order for him to gain more control over account access, and not having to worry about over-access due to Bill.com's intuitive control settings---so I do think it can be very appropriate and valuable for that purpose. But I suppose it's ultimately a matter of case-by-case analysis to see if the benefit outweighs the cost/cost-savings for each business.

Bill.com streamlines bill payment

Rating: 10 out of 10
Incentivized
June 27, 2014
Use Cases and Deployment Scope
I own a small accounting firm and we serve companies in a broad range of industries with revenues typically less than $5million. I especially like bill.com for its ability to streamline payables and assist companies with cash flow management. It is also an effective tool allowing companies to seamlessly collaborate with an outside accounting firm.
Pros
  • Bill payment is clearly bill.com's strong suit. Getting bills into bill.com and paid is quite seamless. Scan, submit, code, schedule. done.
  • Integration with Quickbooks is seamless. Clearing errors is typically easy. There is no rekeying information into Quickbooks. It quite literally is integration with the click of a button. I am working on integration with Xero and am finding the integration to require a bit more work.
  • Simplifying the bill payment process. Moving through a batch of invoices to pay in Quickbooks is quite simple, and it is a great paperless data retention tool. Once the image is scanned and coded, you can route it for approval electronically, schedule for payment and then Bill.com issues the payment. If you need to access the bill later, you can find the document easily and even see the front and back of the cancelled check all in one place.
Cons
  • While I think the cost of a traditional paper process is higher, I do think Bill.com is a bit pricey. You need to have at least 15-20 checks or more to enter per month to have a cost savings.
  • Integration with Xero requires a third party. Would be better if the connection was direct with Xero.
  • It seems like for debit/credit card transactions there would be an easier/quicker way to get the documents processed in Bill.com so Bill.com can act as a central data storage location. There should be one go to location for all payments issued by a company.
Likelihood to Recommend
It is not good for clients who don't have any cash because it slows down efficiency, however, because of the visibility to outstanding bills given by bill.com, it does possess the ability to help clients improve cash flow.
Return to navigation