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BILL

BILL
Formerly Bill.com

Overview

What is BILL?

BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

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Learn from top reviewers

Good AP solution but consider carefully the implementation design

Rating: 7 out of 10
September 16, 2024
IncentivizedVetted ReviewVerified User
Bill.com was used in a multi-entity environment (real estate nonprofit with subsidiaries) and across the whole organization. The problems we were looking to solve were AP auto...
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Verified user
Director
BILL2 years of experience

Review Bill - RIO3 Consulting

Rating: 8 out of 10
June 25, 2024
IncentivizedVetted ReviewVerified User
Bill was used to pay other vendors as well as receive payments from clients in a secure and centralized platform. Privacy and speed were two major areas that Bill was able to ...
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J Rio Fultz
Consultant - Information Technology
CEO
RIO3 CONSULTNG
BILL8 years of experience

BILL is an excellent service that makes getting paid fast and efficient

Rating: 9 out of 10
June 24, 2024
IncentivizedVetted ReviewVerified User
We utilized BILL in our organization in order to connect financially with a multitude of customers. The program allows us easy access to receive payments, invoice as needed as...
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Tim Edwards
Administrative Assistant - Finance and Accounting
General Office Accounting Administrator
Magnetic Shield Corporation
BILL3 years of experience

This is a good tool to streamline AP.

Rating: 8 out of 10
May 1, 2024
IncentivizedVetted ReviewVerified User
We use Bill.com for accounts payable. Some donors choose to make their donations through Bill.com, too. The approval process works through Bill.com. The system enables us to i...
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Patrick Coelho
Executive - Finance and Accounting
CFO (Chief Financial Officer)
Evangelical Presbyterian Church
BILL6 years of experience

Bill.com Review

Rating: 1 out of 10
December 2, 2023
IncentivizedVetted ReviewVerified User
We use Quickbooks Online for Accounting and Bill.com for AR and AP; invoicing via Credit Card and ACH. In my experience, Bill.com still has no way to change what appears on a ...
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Craig Saling
Executive - Corporate
CEO (Chief Executive Officer)
Santa Barbara Cash Register
BILL2 years of experience
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Pricing

View all pricing

Essentials

$45

Cloud
per user/per month

Team

$55

Cloud
per user/per month

Corporate

$79

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.bill.com/product/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $45 per month
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Features

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

6.5
Avg 7.3

Accounts Payable

Features found in accounts payable software products

5.5
Avg 6.5
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Product Details

What is BILL?

BILL (NYSE: BILL) is a financial operations platform for small and midsize businesses (SMBs). For SMBs, BILL automates finance so businesses can thrive. The integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Businesses can use BILL’s proprietary member network of millions to pay or get paid faster. Headquartered in San Jose, California, BILL is a partner of U.S. financial institutions, accounting firms, and accounting software providers.

BILL Features

  • Supported: AP and AR Automation

BILL Screenshots

Screenshot of BILL’s central dashboard, which displays upcoming bills, invoices, and ingoing and outgoing payments.Screenshot of BILL automatically pulls in bills via email and automatically starts the process. It also checks for duplicate invoices by looking at the invoice numbers and payment amounts to flag questionable invoices.Screenshot of BILL's desktop and mobile applications so users' teams can review invoices and send payments on-the-go.Screenshot of BILL’s mobile app, which can be used to review invoices, add comments, and approve from anywhere.Screenshot of The overview screen, where the status of invoices can be reviewed to get a bird’s eye view of tasks.

BILL Integrations

BILL Competitors

BILL Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States

Frequently Asked Questions

BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.

BILL starts at $45.

Melio, AvidXchange, and Tipalti are common alternatives for BILL.

Reviewers rate Duplicate Bill Detection highest, with a score of 9.2.

The most common users of BILL are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 58)

Bill.com streamlines bill payment

Rating: 10 out of 10
Incentivized
June 27, 2014
Use Cases and Deployment Scope
I own a small accounting firm and we serve companies in a broad range of industries with revenues typically less than $5million. I especially like bill.com for its ability to streamline payables and assist companies with cash flow management. It is also an effective tool allowing companies to seamlessly collaborate with an outside accounting firm.
Pros
  • Bill payment is clearly bill.com's strong suit. Getting bills into bill.com and paid is quite seamless. Scan, submit, code, schedule. done.
  • Integration with Quickbooks is seamless. Clearing errors is typically easy. There is no rekeying information into Quickbooks. It quite literally is integration with the click of a button. I am working on integration with Xero and am finding the integration to require a bit more work.
  • Simplifying the bill payment process. Moving through a batch of invoices to pay in Quickbooks is quite simple, and it is a great paperless data retention tool. Once the image is scanned and coded, you can route it for approval electronically, schedule for payment and then Bill.com issues the payment. If you need to access the bill later, you can find the document easily and even see the front and back of the cancelled check all in one place.
Cons
  • While I think the cost of a traditional paper process is higher, I do think Bill.com is a bit pricey. You need to have at least 15-20 checks or more to enter per month to have a cost savings.
  • Integration with Xero requires a third party. Would be better if the connection was direct with Xero.
  • It seems like for debit/credit card transactions there would be an easier/quicker way to get the documents processed in Bill.com so Bill.com can act as a central data storage location. There should be one go to location for all payments issued by a company.
Likelihood to Recommend
It is not good for clients who don't have any cash because it slows down efficiency, however, because of the visibility to outstanding bills given by bill.com, it does possess the ability to help clients improve cash flow.

Bill.com Vendor Bills & Payments

Rating: 9 out of 10
Incentivized
April 06, 2015
Verified User
Professional in Finance and Accounting
Building Materials Company, 11-50 employees
Vetted Review
Verified User
BILL
3 years of experience
Use Cases and Deployment Scope
I use Bill.com for a few different clients I work with. It is used for the majority of all AP transactions for each of my clients. I deal mostly with managing the Bill.com sync to QuickBooks and resolving any resulting errors. Bill.com has made it more efficient and convenient to pay vendors. It is also very helpful given that I (their accounting support) work remotely so we always have easy access to copies of vendor bills, etc.
Pros
  • Bill.com makes it very easy to store and retrieve copies of vendor bills electronically making it easy to work remotely and more efficiently for all.
  • Bill.com syncs well with QuickBooks Enterprise avoiding duplicate work.
  • Bill.com makes it very easy for payers to approve and process bill payments; no manual payments to set up via a bank account, no manual checks to print and mail, etc.
Cons
  • When transitioning from QuickBooks Enterprise to QuickBooks Online, the conversion process with Bill.com can be very cumbersome and time consuming. We lost a lot of hours in time spent fixing all variances between Bill.com and QuickBooks due to the conversion process.
  • Bill.com is not able to handle three layers of hierarchy in customer accounts when syncing with QuickBooks Online. This was not an issue when we were using QuickBooks Enterprise. There is a manual workaround we can follow but it adds time to the process and is manual which brings the potential for human error.
Likelihood to Recommend
If using QuickBooks Online, ensure you are only using sub-customers within customer accounts and not projects below the sub-customers. They have submitted a request to try to resolve this issue with the updated version of the sync with QuickBooks online that is currently in process.

Works well for ACH payments

Rating: 7 out of 10
Incentivized
December 11, 2019
Verified User
Manager in Other
Computer Networking Company, 11-50 employees
Vetted Review
Verified User
BILL
3 years of experience
Use Cases and Deployment Scope
We are using this for customers that have signed up to autopay our reoccurring services. This was the most cost-effective solution I found that didn't require me to re-enter information each month. It does integrate with Quickbooks, which is nice. Though I wish we had more control over how it entered things in Quickbooks (we have to make a transfer every time we receive funds as it doesn't show the money depositing into the correct account, but instead puts it in a bill.com account).
Pros
  • Integrate with QuickBooks.
  • Allow you to run payments without seeing full account numbers.
Cons
  • Control over what account the deposits show in QuickBooks.
  • Be able to specify a specific payment to run every month but not all invoices for a particular customer.
  • Tie into Connectwise (right now I have to do multiple syncs to get information back and forth between 3 programs).
  • Auto payments with credit cards would be nice.
Likelihood to Recommend
Great for allowing customers to pay by ACH. The hardest part is getting customers to agree to pay this way. It does allow us to give the customers a portal, so they can enter their own information.

Delayed payments, faulty 2FA and unresponsive customer service

Rating: 1 out of 10
October 05, 2021
JM
Jazz Monroe
Freelance music journalist
Self Employed (Online Media, 1-10 employees)
Vetted Review
Verified User
BILL
1 year of experience
View profile
Use Cases and Deployment Scope
I used Bill.com to attempt to receive a payment from a client.
Pros
  • No aspect of Bill.com worked well in my experience.
Cons
  • The two-factor authentication system [seemed to be] faulty, so I was immediately locked out of my account. The verification codes did not send to my phone, despite numerous attempts at troubleshooting. I use 2FA daily and have never encountered trouble before. It seems Bill.com has a unique problem.
  • [In my experience,] customer service was slow to respond, and unhelpful when they did. [Their] advice ignored my explanation of what I had already tried and put the onus on me to resolve an issue that originated on their side.
  • They declined to offer [what I felt was] a common-sense resolution, instead asking for my passport and bank statements. I cancelled the payment and asked my client to pay through another channel.
Likelihood to Recommend
[...] My problems [are] related to accessing my account in the first place, and since, a week after my email to customer service, they still could not offer a resolution, I would not recommend Bill.com under any circumstances. I would need to be reassured that they have comprehensively upgraded their 2FA process and employed a larger customer service team before considering using Bill.com to receive payments again.

No more wrestling paper, lost checks and payment approvals!

Rating: 8 out of 10
Incentivized
February 04, 2015
Verified User
Partner in Corporate
Accounting Company, 1-10 employees
Vetted Review
Reseller
BILL
2 years of experience
Use Cases and Deployment Scope
My company uses Bill.com to provide outsourced accounts payable services to our bookkeeping clients. Additionally we have found that Bill.com is a cost effective paperless document management tool. For our business it solves the problem of needing to issue paper checks and track down paper receipts. With Bill.com we prepare invoices and bills to be paid, the client approves via Bill.com and an electronic payment or paper check is sent out accordingly.
Pros
  • Sending direct deposit payments to vendors. Either the vendor can sign up for a free Bill.com account or enter their direct deposit authorization manually and for a $0.50 fee payments can be made electronically. No more checks lost in the mail.
  • Easily allow for multiple people to approve a bill before payment. This is a great feature for smaller organizations that still need a lot of oversight, such as a non-profit.
  • Bill.com does a great job with document management. Documents can be attached at a transaction level, company/vendor as well as a few other options. They are stored in PDF format and can be easily printed if needed. This eliminates hunting down past years A/P files to double check charges.
Cons
  • To use Bill.com for Accounts Receivable means needing to sign up for a merchant account with their preferred provider, PayTrace. While this company may indeed have great rates as they promise, it's a bit aggravating to have a second merchant account in the mix.
  • Duplicate vendor and client entries happen on occasion as a result of syncing between Bill.com and the accounting software. Most of the time merging the contacts is easy, but occasionally a hiccup occurs that requires tech support to untangle.
  • There is no mobile app, but instead a mobile site that works fairly well to access a handful of Bill.com functions.
Likelihood to Recommend
If your business would like to gain control over processing accounts payable and operate in a paperless environment, Bill.com is a great solution. There are built in users with different permission settings so general data input tasks can be assigned to appropriate staff, while the final approval decision on any invoice can be reserved for those within the firm with the proper authority. Add in that payments can be sent electronically, your firm is now saving on postage, check stock, and valuable space previously taken up by drawers of AP files.
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