Bill.com holds onto ACH funds for weeks. Beware!
We use this to process A/R only, both for treatment financed in-house and for billing consulting clients.
Starting at $45 per month
View PricingOverview
What is BILL?
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
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CEO (Chief Executive Officer)
Santa Barbara Cash Register (Computer Networking, 1-10 employees)
Pricing
Essentials
$45
Cloud
per user/per month
Team
$55
Cloud
per user/per month
Corporate
$79
Cloud
per user/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bill.com/product/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $45 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is BILL?
BILL (NYSE: BILL) is a financial operations platform for small and midsize businesses (SMBs). For SMBs, BILL automates finance so businesses can thrive. The integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Businesses can use BILL’s proprietary member network of millions to pay or get paid faster. Headquartered in San Jose, California, BILL is a partner of U.S. financial institutions, accounting firms, and accounting software providers.
BILL Features
- Supported: AP and AR Automation
BILL Screenshots
BILL Integrations
BILL Competitors
BILL Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States |
Frequently Asked Questions
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
BILL starts at $45.
Reviewers rate Payment Audit Trail highest, with a score of 3.6.
The most common users of BILL are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Bill.com has proven to be an invaluable tool for organizations looking to streamline their financial operations. Customers have praised the software for its ability to serve as a central repository for all documents and information related to vendors, providing easy access to cash flow and remittance details. With its seamless integration with popular accounting systems like QuickBooks, NetSuite, and Xero, users can easily transfer data between platforms, eliminating the need for manual entry and saving time.
One of the key use cases of Bill.com is its ability to automate the entire accounts payable process. Users have found that they can easily scan vouchers to the website, assign them to vendors, and code them to the appropriate chart of accounts. The software also offers automated approvals, a voucher image library, and the option to facilitate ACH payments or cut physical checks. By digitizing the entire AP process, organizations have successfully moved their entire Accounts Payable function to the cloud using Bill.com, eliminating the need for a physical AP department.
In addition to accounts payable functionality, Bill.com also supports accounts receivable functions. Users have found value in being able to create invoices, route them to clients for approval, and receive payments directly through the platform. This streamlined approach not only simplifies the invoicing process but also allows for more accurate cash forecasting when both AP and AR functions are managed on the same system.
Overall, Bill.com has proven to be a versatile tool that addresses various financial challenges faced by organizations. From automating the invoice approval workflow and enabling a paperless process to providing transparency in check approvals and serving as a central hub for managing accounts payable, this software offers a range of practical solutions. Whether it's eliminating manual processes, improving cash flow management, or ensuring timely payments, Bill.com has emerged as a go-to solution for organizations looking to optimize their financial operations.
Seamless integration with major accounting systems: Users have praised the seamless integration of BILL with major accounting systems, stating that it reduces duplication of work and eliminates approval steps and payment processing delays. Several reviewers have highlighted how this integration feature ensures easy data transfer between different platforms, enhancing efficiency and productivity.
Single repository for vendor invoice submission: The single repository for vendor invoice submission in BILL is highly valued by users. They appreciate the unlimited storage for documents, which assists with audit and control review, making it easier to track and manage financial records. Multiple reviewers have mentioned how this feature improves organization and helps them stay on top of their financial documentation.
Good reporting capability: Users find the reporting capability of BILL to be good. They appreciate how it helps them track and analyze financial data, providing valuable insights for better decision-making. Many customers have expressed satisfaction with this feature, emphasizing its usefulness in managing their finances effectively.
Limited Report Customization: Some users have expressed dissatisfaction with the limited options for customizing reports in Bill.com, stating that they are not robust enough.
Difficulties with Integration: Several users have mentioned difficulties when integrating Bill.com with other systems, such as AP systems integrating to Fixed Assets or GL systems. They feel that the integration capabilities are limited and could be improved.
Slow Problem Resolution and Support Response Time: A number of users have reported that problem resolution and support response time from the software provider are not considered timely. They feel that their issues were not addressed promptly and found the support to be lacking at times.
Users have made several recommendations based on their experience with .com. The three most common recommendations are as follows:
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Improve handling of credit card transactions: Some users suggest enhancing the functionality of .com when it comes to dealing with credit card transactions. They believe that by making improvements in this area, the software can become even more versatile and useful for businesses.
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Switch to a different format suitable for cell phones: Several users have recommended switching to a different format that is more mobile-friendly and better suited for use on cell phones. This change would allow users to access and utilize .com's features more conveniently while on the go.
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Integrate with Quickbooks for better payment management: Many users recommend integrating .com with Quickbooks in order to enhance payment management capabilities. By doing so, businesses can streamline their financial processes and have a more efficient system for managing payments.
Overall, these recommendations highlight ways in which .com can further enhance its functionality and convenience for users.
Attribute Ratings
Reviews
(26-50 of 64)Companies can't remove reviews or game the system. Here's why
January 16, 2020
A simple but effective system
- ROI - Bill.com has enabled us to maintain a small team and devote minimal resources to processing payments each week.
- Time - Bill.com has never created any issues for us. It integrates seamlessly with our gl system and we've never had to reach out to their support team to address an issue.
December 11, 2019
Works well for ACH payments
- Receive payments faster
November 06, 2019
Efficient and Effective Software for Small Businesses
- Quicker response times on bill approval.
- Increased accountability of vendor management.
- Saves time through accounting software integration.
October 24, 2019
Bill.com is a solution for receivables and payables
- It saves me a lot of time not having to search through emails to find bills.
October 22, 2019
Bill.com is the best AP Automation tool on the market
- Great ROI for our consulting business due to being able to more effectively manage more clients.
- We've seen our clients express happiness due to streamlined approval processes.
October 21, 2019
I couldn't live without Bill.com!!!
- Bill.com has absolutely had a positive ROI. It streamlines multiple processes and is easy to keep track of.
- Bill.com enables you to not have to organize and save invoices and payment receipts, because it is all organized on the platform with your scanned images and any other info you could use.
September 07, 2019
Bill.com covers your paperless AP needs
- One system to manage the vast majority of all of our AP needs with one accountant who spends 50% of their time on AP.
- Paperless processes.
- Creating financial accountability with managers around their expenses.
July 18, 2019
Bill.com is the best tool for accounts payable
- The biggest return on investment is labor hours. We do not have to pay as much to manage so many vendors and bills. Also, it saves a lot of time (and headaches) for our CFO to approve and pay lots of bills.
- The approval workflow also saves us money because we are careful to only pay those invoices approved by the field superintendent and the project manager.
- And, since we are not writing checks out of our checking account, it is more secure for us .
June 12, 2019
Reliable, electronic employee reimbursements
- Saves money by streamlining the reimbursement process. All my bank info is already set and I can automatically receive payments once the reimbursements are improved.
- Reduces HR/finance workload by automatically notifying users of payments -- no need to communicate over email
- Most convenient way for employees to receive reimbursements (directly to the bank account)
May 23, 2019
Bill.com has allowed us to scale up our affiliate program without scaling up the workload.
- We're able to scale up without scaling up the workload.
- It's easy to keep in sync with Quickbooks, so that saves time.
- We would have liked to see a way to add more users without getting charged more.
May 14, 2019
Accounts Payable Management made easy!
- Reduce accounts payable work time
- Increased visibility on vendor payments
- More defined separation of duties and audit log
- Efficiency: easier vendor management.
- Flexibility: option for both ACH payments and physical checks.
- Integration: reliable transactions synced with our accounting software.
January 04, 2019
Bill.com is a good way to engage invoicing with Contractors
- Bill.com has allowed me to easily deal with a major transition one of my clients implemented in eliminating the accounting dept internally. The transition from that to Bill.com has maintained the flow of invoicing and payments from me to my client.
- Another client who uses Bill.com found me on the system and implemented it easily right away.
February 22, 2018
Wanna pay bills while sitting by the pool? Bill.com is the answer!
- Prior to bill.com, we received the mail for our clients, cut the checks for their bills, and physically mailed them. It's was tedious for us, and there was no cloud storage for these documents. Now that we have bill.com, we have saved HOURS of time on processing bills. It also allows all of our remote staff to process bills easily.
- Bill.com has made keeping up with Accounts Payable for our clients so simple. Because it automatically integrates with QuickBooks Online, we don't have to spend time applying payments against bills in the software - Bill.com takes care of all of that for us. This gives our employees time back to focus on serving our clients in other capacities.
March 16, 2016
Bill.com vs. QuickBooks Pro
- Slow to get paid.
- Was great at generating a fast invoice and bill, but slow to show results in followup.
- Did help increase consistency among the bills being sent.
November 11, 2015
Chill and pay your bill
- Saved multiple trips to clients' office.
- Increased eficiancy
- Saved time and money for filing documents online
October 11, 2015
Bill.Com Saves Labor, Postage and filing space.
- Better Customer Service
August 30, 2015
Optimizing Bill.com in Accounting Systems
- Bill.com increases efficiency in invoice processing, saving hours of time and reducing duplication of efforts.
- Vendor set up and invoice processing time are reduced.
- Senior management can use Bill.com as a quick review of cash requirements and vendor activity, as well as provide approvals from anywhere.
August 19, 2015
In love with bill.com
- Increased efficiency
- Streamlined processes
- Easy collaboration
June 26, 2015
Bill.com - Good product, unprofessional company
Score 1 out of 10
Vetted Review
Verified User
- None.
May 15, 2015
Fast, Reliable & Paperless Option
- Bill.com support team responds in a fast and professional manner which improves our customer service to our clients
- Increased employee efficiency and streamline workflows by decreasing time spent processing A/P and follow-up on outstanding A/R
- Increased visibility of A/P and A/R for virtual bookkeeping company
April 06, 2015
Bill.com Vendor Bills & Payments
- Increased employee efficiency - less time filing and pulling documents after-the-fact if they are needed as a reference.
- An employee that is not familiar with QuickBooks is able to use Bill.com for entering vendor bills rather than having to train on QuickBooks. Easier to use for a non-accountant in some cases.
- Bill paying process is much more efficient; I had one client that used to pay all bills via their bank account - this was prone to human error as the amounts and details were input manually and was much more time consuming. Bill.com has all information regarding the bill and related payment in one place.
April 06, 2015
Great product to use!!
- Better control over cash flow
- Oversight is better
April 06, 2015
Bill.com review
- It makes the bill paying process go faster.
April 04, 2015
Bill.com SPS
- Easier management of outflow of money
- Vendor satisfaction when bills are paid electronically