Bill.com holds onto ACH funds for weeks. Beware!
We use this to process A/R only, both for treatment financed in-house and for billing consulting clients.
Starting at $45 per month
View PricingOverview
What is BILL?
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
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CEO (Chief Executive Officer)
Santa Barbara Cash Register (Computer Networking, 1-10 employees)
Pricing
Essentials
$45
Cloud
per user/per month
Team
$55
Cloud
per user/per month
Corporate
$79
Cloud
per user/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bill.com/product/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $45 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is BILL?
BILL (NYSE: BILL) is a financial operations platform for small and midsize businesses (SMBs). For SMBs, BILL automates finance so businesses can thrive. The integrated platform helps businesses to more efficiently control their payables, receivables and spend and expense management. Businesses can use BILL’s proprietary member network of millions to pay or get paid faster. Headquartered in San Jose, California, BILL is a partner of U.S. financial institutions, accounting firms, and accounting software providers.
BILL Features
- Supported: AP and AR Automation
BILL Screenshots
BILL Integrations
BILL Competitors
BILL Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | United States |
Frequently Asked Questions
BILL is an online service for SMBs which provides a central dashboard for managing Accounts Receivable, Accounts Payable, and cash flow management. It syncs with all major accounting systems like QuickBooks, Sage, Intaact, and NetSuite.
BILL starts at $45.
Reviewers rate Payment Audit Trail highest, with a score of 3.6.
The most common users of BILL are from Small Businesses (1-50 employees).
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- Business Problems Solved
- Pros
- Cons
- Recommendations
Bill.com has proven to be an invaluable tool for organizations looking to streamline their financial operations. Customers have praised the software for its ability to serve as a central repository for all documents and information related to vendors, providing easy access to cash flow and remittance details. With its seamless integration with popular accounting systems like QuickBooks, NetSuite, and Xero, users can easily transfer data between platforms, eliminating the need for manual entry and saving time.
One of the key use cases of Bill.com is its ability to automate the entire accounts payable process. Users have found that they can easily scan vouchers to the website, assign them to vendors, and code them to the appropriate chart of accounts. The software also offers automated approvals, a voucher image library, and the option to facilitate ACH payments or cut physical checks. By digitizing the entire AP process, organizations have successfully moved their entire Accounts Payable function to the cloud using Bill.com, eliminating the need for a physical AP department.
In addition to accounts payable functionality, Bill.com also supports accounts receivable functions. Users have found value in being able to create invoices, route them to clients for approval, and receive payments directly through the platform. This streamlined approach not only simplifies the invoicing process but also allows for more accurate cash forecasting when both AP and AR functions are managed on the same system.
Overall, Bill.com has proven to be a versatile tool that addresses various financial challenges faced by organizations. From automating the invoice approval workflow and enabling a paperless process to providing transparency in check approvals and serving as a central hub for managing accounts payable, this software offers a range of practical solutions. Whether it's eliminating manual processes, improving cash flow management, or ensuring timely payments, Bill.com has emerged as a go-to solution for organizations looking to optimize their financial operations.
Seamless integration with major accounting systems: Users have praised the seamless integration of BILL with major accounting systems, stating that it reduces duplication of work and eliminates approval steps and payment processing delays. Several reviewers have highlighted how this integration feature ensures easy data transfer between different platforms, enhancing efficiency and productivity.
Single repository for vendor invoice submission: The single repository for vendor invoice submission in BILL is highly valued by users. They appreciate the unlimited storage for documents, which assists with audit and control review, making it easier to track and manage financial records. Multiple reviewers have mentioned how this feature improves organization and helps them stay on top of their financial documentation.
Good reporting capability: Users find the reporting capability of BILL to be good. They appreciate how it helps them track and analyze financial data, providing valuable insights for better decision-making. Many customers have expressed satisfaction with this feature, emphasizing its usefulness in managing their finances effectively.
Limited Report Customization: Some users have expressed dissatisfaction with the limited options for customizing reports in Bill.com, stating that they are not robust enough.
Difficulties with Integration: Several users have mentioned difficulties when integrating Bill.com with other systems, such as AP systems integrating to Fixed Assets or GL systems. They feel that the integration capabilities are limited and could be improved.
Slow Problem Resolution and Support Response Time: A number of users have reported that problem resolution and support response time from the software provider are not considered timely. They feel that their issues were not addressed promptly and found the support to be lacking at times.
Users have made several recommendations based on their experience with .com. The three most common recommendations are as follows:
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Improve handling of credit card transactions: Some users suggest enhancing the functionality of .com when it comes to dealing with credit card transactions. They believe that by making improvements in this area, the software can become even more versatile and useful for businesses.
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Switch to a different format suitable for cell phones: Several users have recommended switching to a different format that is more mobile-friendly and better suited for use on cell phones. This change would allow users to access and utilize .com's features more conveniently while on the go.
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Integrate with Quickbooks for better payment management: Many users recommend integrating .com with Quickbooks in order to enhance payment management capabilities. By doing so, businesses can streamline their financial processes and have a more efficient system for managing payments.
Overall, these recommendations highlight ways in which .com can further enhance its functionality and convenience for users.
Attribute Ratings
Reviews
(26-50 of 63)Companies can't remove reviews or game the system. Here's why
January 16, 2020
A simple but effective system
Bill.com is used to handle all expenses and invoice payments for our organization. Previously we had used Bill.com for our full accounts payable process but as we have grown we have migrated the invoice entry and approvals to another application. Bill.com is utilized by our finance team for approving bill payment expenses for all of our invoices that are processed on a weekly basis. Bill.com has enabled us to efficiently process payments for all of our vendors and employees and the system integrates with our GL platform seamlessly.
December 11, 2019
Works well for ACH payments
We are using this for customers that have signed up to autopay our reoccurring services. This was the most cost-effective solution I found that didn't require me to re-enter information each month. It does integrate with Quickbooks, which is nice. Though I wish we had more control over how it entered things in Quickbooks (we have to make a transfer every time we receive funds as it doesn't show the money depositing into the correct account, but instead puts it in a bill.com account).
November 06, 2019
Efficient and Effective Software for Small Businesses
Bill.com is being utilized in our Finance department. It helps us keep track of vendor payments, retains appropriate documentation, and synchs with our Quickbooks software. It enables an easy and fast approval process through the mobile app.
October 24, 2019
Bill.com is a solution for receivables and payables
I use Bill.com to invoice clients and receive payments. I also use it for my clients to pay their bills. It allows my clients to send all their bills to one location and sync them to Quickbooks. It allows them to pay their vendors electronically.
October 22, 2019
Bill.com is the best AP Automation tool on the market
We leveraged Bill.com for our Outsourced Accounting clients that wanted to automate the entire AP process as much as possible. We used Bill.com for 50+ clients, and our internal accountant team loved how streamlined the process was. For us, it allowed us to manage all of our clients' AP functions in a single system.
October 21, 2019
I couldn't live without Bill.com!!!
We use Bill.com for all bill pay and tracking purposes. We pay an accounting firm that integrates their system with Bill.com so we have access to Bill.com through their subscription, not our own.
I love being able to pay all of our bills through this very simple platform. When we get an invoice in the mail or online, I simply mail it to our designated email address, and then quickly process it within the platform for payment. Everything is perfectly organized and I can easily pull up all payment history to a specific vendor. Our accountants have access and can easily reference payments made in Bill.com if they have any questions, etc.
I love being able to pay all of our bills through this very simple platform. When we get an invoice in the mail or online, I simply mail it to our designated email address, and then quickly process it within the platform for payment. Everything is perfectly organized and I can easily pull up all payment history to a specific vendor. Our accountants have access and can easily reference payments made in Bill.com if they have any questions, etc.
September 07, 2019
Bill.com covers your paperless AP needs
Bill.com is used across our entire organization for Accounts Payable. All invoices come in through our ap@ email or our AP accountant and are put into an approval workflow within Bill.com. We use Bill.com for an entirely paperless AP process. An approval workflow is set up based on the dollar limits for each manager and creates accountability throughout the organization. Bill.com is relatively easy to search for vendors and individual invoices. I do wish the search feature was a little more robust, though.
July 18, 2019
Bill.com is the best tool for accounts payable
We use Bill.com to process all invoices/payables for the company, especially invoices associated with a specific job or project, so that every invoice is approved by multiple team members and that the payment process is simple and fast for our CFO. We process hundreds of invoices every month, often with new vendors, and the approval and payment process is so smooth with Bill.com.
June 12, 2019
Reliable, electronic employee reimbursements
The US branches of our company use Bill.com exclusively for electronic employee expense reimbursement payments. This allows US-based employees to receive expense reimbursements directly to their bank accounts through e-payments. It's a fast, easy, and paperless way to send employees payment for their corporate purchases, automatically without contacting the HR department. Wire transfers allow employees to access the funds quickly.
May 23, 2019
Bill.com has allowed us to scale up our affiliate program without scaling up the workload.
We launched a network of 35+ affiliates that continues to grow. We use Bill.com to pay out these affiliates, but also to pay our other payables. We use Bill.com across the entire organization with the QuickBooks integration. We are a small team, and Bill.com allows us to scale our payables so we don't have to be bogged down cutting checks every month.
May 14, 2019
Accounts Payable Management made easy!
Bill.com is the preferred and primary Accounts Payable management software for both Reconciled as well as all of our customers that we provide accounts payable services for. It is very easy and convenient to use, syncs with most cloud-based accounting systems, and makes Accounts Payable management efficient and simple. As the administrator for my firm as well as for our customers, we can assign both firm access as well as customer access to any team members in our firm and users with our customers. I highly recommend this product.
Our school uses Bill.com across our finance department. It provides a system of checks and balances for payment to vendors, as well as an easy form of ACH payments.
January 04, 2019
Bill.com is a good way to engage invoicing with Contractors
Bill.com is a service used by several of the businesses my own small business contracts with. I am one of the end users who can appreciate that Bill.com has one place to show invoices due, how quickly, and methods to follow up on these invoices with my clients. I know they elected to implement Bill.com after outsourcing their accounting department to an off-shore company.
February 22, 2018
Wanna pay bills while sitting by the pool? Bill.com is the answer!
Bill.com is used by our entire organization. Our admin staff uses it to pay our own company bills and sync it seamlessly with QuickBooks Online, and our employee's use it to for our clients using the same features. Bill.com allows us to be a 100% paperless and cloud-based accounting firm. Our clients can easily submit bills, review them, approve them, and we can easily pay the bills on time, sync it to QuickBooks Online, and keep all of the financial data organized, which in turn results in real dollars saved in both the client's time and our employee's time. Furthermore, it's not even yours or your client's bank account that's at risk! Bill.com prints all of the checks from their bank account, which means if anyone tries a fraudulent activity, it's only Bill.com's information that's at risk, not yours. It's secure, it's fast, and it integrates. It's awesome!
March 16, 2016
Bill.com vs. QuickBooks Pro
We used Bill.com as our primary tool to bill clients for advertising and any services provided by the company. It acted as the only way to bill customers remotely and get paid quickly.
November 11, 2015
Chill and pay your bill
As a bookkeeping firm, we set up Bill.com for our clients to ease up the process of paying bills and receiving payments. Most of the bookkeepers who have multiple clients work mostly remotely so Bill.com eliminates the process of check runs thus saving multiple trips to the client's office. Moreover, Bill.com stores all the bills providing a convenient database for clients and bookkeepers.
October 11, 2015
Bill.Com Saves Labor, Postage and filing space.
Currently, I use the product for the music, non-profit, legal and property management firms. It creates a system of checks and balances because of the approval system. Bill.Com saves paper and postage. It's easy to use and easy to train end users the product. Technical support is quite responsive and awesome.
August 30, 2015
Optimizing Bill.com in Accounting Systems
My clients use Bill.com as the system of record for disbursements to vendors and for reimbursement of employee expenses. This solution is being used across each organization and enables multi-level review and approval of payables obligations, central repository for documents from vendors and mobile management and access to vendor, cash flow and remittance information for management review without having to access each firms' accounting system. Bill.com seamlessly integrates with accounting systems --- my clients use QuickBooks, both hosted and online, NetSuite and Xero. Bill.com also integrates with Expensify, so employee expense reports can also go through multiple-level review and payments can be tracked and made electronically.
August 19, 2015
In love with bill.com
My company offers outsourced accounting services. Bill.com is one of the technology solutions in our bundled service package. The main problem it addresses is managing Accounts Payable for our clients. We are no longer shuffling paper; no checks to print, no envelopes to stuff, no stamps to adhere, and no paper to file. It's a dream!
June 26, 2015
Bill.com - Good product, unprofessional company
Score 1 out of 10
Vetted Review
Verified User
We're a startup business that's growing rapidly. We needed a way to pay our contractors that integrated with QuickBooks. Bill.com seemed to fit the bill (so to speak). We tried it for a month and it worked well for us. However, six days after the trial ended and before our next pay run, I received a terse and unprofessional overdue notice. Three days later I received the same notice simply re-forwarded with no other explanation.
If this is how Bill.com treats potential customers, what is its customer support going to be like? I for one am not signing up to find out.
May 15, 2015
Fast, Reliable & Paperless Option
Bill.com is used across the entire company and is considered the preferred method for A/P and A/R processing. Bill.com streamlines the A/P, A/R process so our clients can focus on their business. It is a benefit to our company because we operate our business remotely and Bill.com allows us to efficiently manage the A/P and A/R functions without needing to be physically in the office.
April 06, 2015
Bill.com Vendor Bills & Payments
I use Bill.com for a few different clients I work with. It is used for the majority of all AP transactions for each of my clients. I deal mostly with managing the Bill.com sync to QuickBooks and resolving any resulting errors. Bill.com has made it more efficient and convenient to pay vendors. It is also very helpful given that I (their accounting support) work remotely so we always have easy access to copies of vendor bills, etc.
April 06, 2015
Great product to use!!
I am using it for a client so that their bookkeeper can import the invoices and I can manage cash flow, data entry etc., to sync with QuickBooks. I am now their accounting department and Bill.com enables remote access and remote control. Also it's nice to be able to link invoices directly.
April 06, 2015
Bill.com review
I use Bill.com to enter and pay bills for my business.
April 04, 2015
Bill.com SPS
Each financial operations associate uses Bill.com to support their individual clients. My clients use it for for AP and AR functions.