TrustRadius to end BI solution for not complex scenariosWe adopted BIRST to be used as the enterprise BI solution so all departments with enterprise BI needs would use BIRST.We use BIRST Cloud solution.,Being a cloud solution the platform upgrades are not a pain point anymore. Once the data model is ready, building basic reports/dashboards are really straightforward. One single tool may cover all your business intelligence needs, from data ingestion to reporting so it can be cost-saving in terms of licensing. Building an analytical ready model does not require highly skilled developers.,Lack of access to underlying database and use of non standard languages (propietary code) BQL and BIRST scripting. Very poor and not user-friendly administrative area. Big dependency on command line tasks (a few drag and drop) and lack of out of the box administrative views (reports and dashboards showing platform's response). Small community. Really difficult to find skilled resources in the market and few technical blog articles or videos available. Data ingestion capabilities do not scale. Being capable of ingesting data is an added value however, the solution is mainly based on SQL plus scripting (no out of the box monitoring capabilities, difficult to reverse-engineer...).,3,Speed and agility Other,Tableau,4,There are 2 points which have prevented us from being really agile with BIRST: difficulty of reverse engineer what has been built by another team/developer and lack of skilled resources in the market. Additionally, there are capabilities which BIRST does come with: ADR (Automated Data Refinement), Networked BI and Data Mashups which should have helped on bringing additional speed and increased re-usability but we have found many limitations around those.,We do use BIRST Mobile to access reports and dashboards. BIRST via web browser does have "Admin", "Visualizer" and "Designer" tabs. Accessing via mobile app the capabilities are limited so only dashboards are available. When designing dashboards for mobile it would help if on the development area we could preview how the dashboard will look in a mobile device.,The common semantic layer of BIRST (like other enterprise oriented BI tools in the market) is something you do not value until you miss it. We do make use of it however the learning curve is not really fast. It is difficult to reverse engineer as there are many places where things can be changed. Lineage is quite straightforward as you can select an object and its dependencies however the graphical part gets really messy when you have a complex model behind. One really important thing BIRST should put a focus on is moving away from Flash and fully adopt HTML5. The administrative/development area still requires flash.,BIRST does release new features and bug-fixes every three months which quite enough. My guess is that the biggest effort BIRST is doing is moving away from Flash and adoption HTML5, in this area they are behind other vendors. Regarding new capabilities, the main focus lately is on the self service data preparation area with PRONTO which is quite aligned with what other vendors are doing. What we are missing are capabilities other vendors are announcing like natural language processing or a bit of artificial intelligence. We do not anticipate much progress on this areas.,3,7000,50,Enterprise wide reporting with big target audience having a common semantic layer in order to ensure KPI definitions are consistent,No innovative ways we have used BIRST,Oracle BI Foundation Suite, Tableau Server, MicroStrategy Analytics,Depending on BIRST new capabilities. Currently we're trying to adopt Pronto for self service data preparation purposes,Not Sure,Product Features Third-party Reviews,Yes,3,Yes,Self service BI to build simple reports with Visualizer is easy Interacting with existing reports and dashboards is really easy,Data ingestion process is quite complex Data modelling and making changes to the existing model can be really tricky. It is hard to reverse engineer and apply changes on a model built by another developer/team and it is hard to change something if you do not regularly apply changes (i.e. add a dimension to a model you built 5 months ago). The administration parts are not user friendly. It is Flash based and a lot of things are done via commands. There is no super administrator role so not possible to have a look at everything which has been built.,Yes,BIRST was the innovative and disruptive technology of the BI Industry in 2015 and we were looking for a SaaS cloud solution what we did not consider is the high complexity of our data-ingestion/integration needs neither the low re-usability of the data ingested by BIRST. During the selection process make sure the tool does fully cover the capabilities needed and clearly position it within your toolkit so each tool is used for the purpose it was selected.Solid tool with opportunites to become even better.Birst is our enterprise-wide BI visualization and distribution platform. Our company has 4 different revenue models ranging from big buy advertising, subscription based advertising, affiliate / performance based revenue as well as (digital) product driven revenue. Nearly every department here uses it for something, though it does not yet solve all problems within most departments. Currently we are able to report and distribute sales numbers to individual account executives as well as provide sales management views across as well as revenue and user across our B2C business lines as well. It solves for reporting automation and some visualization as well as distribution.,For end users, Birst has a friendly UI that allows them to naturally interact with reporting data via web browser. For properly modeled data, the visualizer tool makes it easy do build quick visualizations. Surfacing data on dashboards with global filters allows users the flexibility to view multiple metrics with the same lens.,Data modeling is a particular challenge for both novice and experienced data engineers. The ETL tools are insufficient to meet even 1/2 of our needs, and as a result we have a separate platform for data warehousing and use the back end of Birst solely for data exploration projects. There are occasionally delays in the UI when applying filters that often lead users to think that something is broken when in fact they just need to wait a few more seconds for the UI to change, even to let them know that it's still updating. Customer service, while it has improved, is still poor relative to other vendors that we work with. I often feel that both our CSM and our support technicians are defensive and try to push the responsibility for sub-optimal experiences back on us, and while it sometimes *is* the case that it is an issue on our end, more often it is not and even when it is we shouldn't FEEL like that. None of our other vendors take this approach, and even when the problem is on our end, they support us getting through it in a much less defensive way.,6,Speed and agility Ability to meet corporate data standards such as scale and security Decreased deployment time and risk Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,Pentaho, Snowflake, Tableau Server and Tableau Desktop,7,,11,Business analysis Product analysis Marketing analysis Dashboard automation,Google Analytics Premium, Tableau Server, Mixpanel,Yes,Price Product Features Positive Sales Experience with the VendorBirst is the best tool we found to meet our needs, but has some significant issuesWe use Birst in addition to a separate data warehouse to ingest Google Analytics, event tracking, operational and sales data. We build reports that are distributed across the company by giving everyone a Birst account and having them log in to view relevant dashboard. There are two use cases: 1. The Data warehouse team has modeled the data into a data mart in the data warehouse. In this case we use a Live Access connection to create a report. 2. The data warehouse team has not modeled the data in the data warehouse yet, so the data is ingested with Birst Connect and then transformed with Birst ETL. The data is reloaded through Birst Connect by kicking off automated Windows Task Scheduler.,Easy to create visualizations Very attractive visualizations Connect to many data sources,Terrible documentation and training resources. Sometimes not enough documentation, sometimes it is WRONG! Often we are told to post our issues to the Birst user forum, as if we should be able to figure out our own problems rather than Birst troubleshooting their own product. Sometimes when there are bugs we are told they will only be addressed by voting on them as feature requests, not addressing the bugs. Some feature requests are years old. When using Birst Connect there is a lot that can go wrong on the Birst side of things completely out of our control, and then we are waiting on technical support to resolve. In particular the space can get "locked" if we try to process while it's already processing. I've also experienced where a staging table was deleted in the user interface, but not the backend of the tool, so it failed until the support team manually removed it. Birst technical support is very weak. They often do not answer the phone, and they always ask to go on a call with you after submitting a ticket, no matter if we've provided extensive documentation within the ticket. The ETL features are incredibly hard to use, though very powerful. As someone who has an understanding of database theory I found the fact that the training refused to teach to "primary keys" and "foreign keys" and "facts and dimensions" and instead made us learn a whole different terminology of "levels" and "hierarchies" very confusing. Processing is entirely mysterious to us. There's little explanation of what is happening when it is processing, which makes it hard to troubleshoot when things go wrong. Terrible or non-existent error messages. When a scripted source fails to execute the log in the scripted source doesn't even generate an error message. We've also found that the error message "data format is not correct" doesn't actually mean that, but can mean a whole bunch of other things related to the model. Birst does not allow snowflake data structure more than 2 levels deep. This is a problem as our data warehouse is a snowflake, so we always have to flatten our tables. Even though the visualization tool makes nice views, it is not as robust as even years old versions of Tableau. In particular I've found I often export my data out of Birst and into Tableau when I want to visualize two or more attributes. Birst sends its users to the user Forum, but half of the issues on there have not been resolved. There's a person whose job it is to reply whether the users have figured out a solution. Why is this our responsibility to figure out their tool? Very, very little support for using Live Access to connect to data. Some of the Birst support staff don't even know how to use it.,3,Ability to meet corporate data standards such as scale and security Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service Other,GoodData, Microsoft Power BI, Tableau Desktop, Tableau Server, Domo, Looker, TIBCO BusinessConnect, Pentaho and Datameer Analytics Solutions,10,,12,Reporting on main business KPI that is too complex to calculate in an self-service analytics tool. Creating high level dashboards for executives. Creating reports with complex business logic so that end users do not have to replicate this logic themselves.,Data discovery on taxonomy data Create attractive dashboards to be exported as PDFs for sales people who will not be using Birst itself.,We would like to be able to connect Birst to Google Sheets so that we can bring data into the models without having to add that data to a database. Apparently this is possible but we haven't done it yet. We would like to be able to connect to an API for reporting, we've only done this once successfully.,Yes,Product Features Prior Experience with the Product,Yes,3,YesBirst ReviewWe use Birst as a value based SaaS platform for our contact center customers. We have more than 100 customers with 130 users on our Birst appliance. They get a BI platform where they can enhance the value of the Miralix contact center solution. Birst covers, among other things,Queue performanceWorkload per hour / quarter-hourLost call overviewService level rateAnswer call rateCustomer wait time overviewAgent performanceWork time overviewAgent behaviorDepartment / address / region performance IVR performanceCost-Benefit Analysis regarding ad-based campaign numbersClosed hours analysis,The multi-tenant capabilities of the product is really great. Its relatively easy go get started with the product. The support is great. The flow of new features and improvements are constant. The customer success program is good.,Its fairly complex for "normal" users to master/use the product (normal being supervisors, IT professionals etc.). The administration part of the product could be better, easier to use and manage.,7,Ability to meet corporate data standards such as scale and security Ability to do ad-hoc analysis and scheduled reports,Logi Analytics and QlikView,6,Its faster than the other product I have used, Infosuite.,We don't use the iOS and Android capabilities of Birst, however we plan to.,We don't use data from different sources.,We are running a old version of the Birst appliance. However, the new features of Birst looks easy-to-use and enables ad-hoc repporting on another level.,8,4,2,Are our customers callcenter performaning at a queue level Are our customers callcenter performaning at a agent level Get a structural overview at our customers contactcenter,Birst have enabled our customers to send filter based reports, keeping the number of required reports low For our own CRM system,Microsoft SQL Server,On iOS and Android As embedded web page in our Contactcenter supervisor As a dashboard,Yes,Price Product Features,No,8,Yes,One time I had a system meltdown in a weekend and the support guys in India was wery helpfull and eager the get us up and running again.,The dashboard V2 are very easy to use, drag and drop repporting.,The admin interface Maintenance of the appliance,Yes, but I don't use it,No, having the choce, I don't think we would go with another vendor, Birst provide us with the features our costumers need.Birst almost live accessBirst is used as a delivery mechanism to display data to our client. We collect data on mobile device usage patterns, as well as analyst forecasts across many technology areas, and use Birst to visualise this data via dashboards that clients access from our website.,Connects directly to many types of external data sources, enabling us to plug into data where it already exists Visualiser provides a user friendly interface for non-tech users to build their own databases HTML dashboards look far better now than the original Flash versions,Connectivity between the live sources frequently drops and does not reconnect automatically Cannot add dynamic titles to reports - so although can create a dynamic text box, this title cannot be exported along with the report Designer runs query as soon as an attribute is dropped on screen - would be useful if you know you need to add another 4, to be able to disable the query execution until all items have been added,6,Speed and agility,sql analysis services, Microsoft Power BI and Tableau Desktop,9,Birst is used by several hundred client customers, around 20 internal users, and designed by 3 internal IT Birst admins,5,6,3,5,2,Visualisation of data analysis Presentation of data in visual format for clients, delivered via internet Analysis tool for data held in SQL Analysis Services,Live access connections to SQL Analysis services cubes in MDX and Tabular format using prompts to enable custom searches of data,Microsoft Power BI, Tableau Desktop, Microsoft SQL Server,Basic dashboarding of KPI's Client facing data access,Yes,Price Product Features Product Usability,Implemented in-house,No,Change management was minimal,VM that is provided is restricted to Windows 2008 - no support for 2012 or higher Cannot integrate with our own host providers as there is no real "install" Permissions didn't seem to integrate with our AD,5,Self-taught,Product is not intuitive, and frequently seems to require clicking back to different pages just to get the product to save recent changes. Support desk are not familiar with using the "Live Connect" method to connect to external data sources, and are more comfortable using the native datawarehouse system, meaning there are times it feels we are the ones telling the support team how to do things.,7,we have learnt that the memory on the appliance server is the crucial specification to address when configuring Birst,No - we have not done any customization to the interface,No - we have not done any custom code,We are looking to configure load balancing across multiple appliance servers via NLB but have not yet implement this,3,Yes,The only time we have felt valued has been at the "Birst Forward" conference in SFO, when we were given the opportunity to meet with more senior development team members who actually seemed to understand our issues. Prior to that, the only exception support has come when issues have been escalated to a level that resulted in staff on the West coast agreeing to phone calls at 5am their time to overlap with the UK,Creating dynamic charts Click through functionality,changing page layouts re-sizing charts dynamic text changing data connections working with external data sources via live connection,6,3,5,SQL SSAS Corporate website,none planned,File import/export ETL tools,5,-,7,5,Number of appliances, and ongoing license fees,Identify what support / user focus groups are available for the people who will actually be using the software,Yes,Better stability of the Live Access connection,unknown,No,No,Additional products, considerations and use cases would be considered if we were evaluating today. At the time it was only a couple of people who chose the product based on one of their specific requirements, and other users / products were then crow-barred into that solution.Birst - 9 years after we metBirst has been used across the organization (SCM & Operations teams ) as well as embedded in SFDC (by Sales team) and exposed as a portal to our partners. We have built different dashboards and alerts that help us with managing our SC business as well as provide order and shipment information to our sales team and partners.,Data/data source import (from different sources DBs, txt and xls files, ....) and setup is very easy and fast Very good Dashboard performances (Dashboards/Dashlets built in Visualizer and Dashboards 2.0 ) Powerful data preparation tools,More stable new releases All modules related to data upload and processing need to be improved to better support more frequent uploads and data processing Prompts creation and maintenance need to be more user-friendly and provide performance improvements Admin module needs improvements in performances as well as data source/catalog maintenance area,7,Speed and agility Ability to meet corporate data standards such as scale and security Decreased deployment time and risk Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,Oracle Advanced Analytics and Business Objects SRC,8,Building and delivering BI content using Birst is more efficient than other BI tools.,Some of our users use Birst Mobile but we do not see this as a very frequently used app,We use very large number of different sources and data formats and a common semantic layer allows us to set and combine all these sources very easily.,Birst is trying to track market requirements and has been introducing new tools and functionalities especially in last 5 years. The problem is that in order to get them available on a market as soon as possible, some of them new tools/functionalities either lack some of important features or are not properly tested and sometimes cause more harm than benefits.,7,5,YesBirst used to meet an analytics requirement for our clientsBirst is used as an analytics platform for our clients in addition to our existing ERP. Our clients had a need for an analytics solution and Birst was the most suitable platform that met our requirements. On top of data from the ERP, we are networking with data from other sources and bring them together in a single, unified product. Our client's experience involves interactive dashboards and emailed reports. These dashboards are being used across our client's organizations.,End-to-end solution, from raw source data, ETL, warehousing and reporting, Birst is able to do everything we need in one package instead of needing to develop and maintain multiple technologies Intuitive report development. The drag and drop creation of reports is simple. More complicated queries are easy to generate. Very user-friendly and interactive. A lot of nice features are available both for developers and end users to streamline the process of preparing and consuming data Rich API which allows us to programmatically interact with Birst,Unable to develop snowflake schemas Occasional slowness of the dashboards due to load on the cloud server Report distribution sometimes fails, with not all recipients receiving reports on time Spaces will occasionally get stuck in a processing or copying state, which means we have to wait for Birst Support to release it before we can proceed with publishing new data,9,Speed and agility Decreased deployment time and risk Ability to do ad-hoc analysis and scheduled reports,10Data CaptureBirst has been used across the orgnainization. It is used for reports bookings.,Tabular visualisation Exporting into excel Filtering,Updating. It has been very slow Easy to use. People find it difficult and not intuitive Maintenance. Difficult to address errors and find a solution,5,Ability to do ad-hoc analysis and scheduled reports,Microsoft Power BI,6,Birst is good for the ETL bult in capability, but it requires a lot of SQL development. It is time consuming if complicated logic needs to be built, but once in place it is reliable. Processing time could be a bit long, therefore it is suggested to refresh no more than once a day.,We have no benefit from the mobile apps capability.,The organisation has definitely benefit from Birst. Users get information quickly, consistently and wherever they are. Security levels have been built and different level of permission have been created. Birst is not easy enough for all users to create their own dashboard, but more advanced users have the capability of changing reports in visualizer.,Birst has been updating their offering regularly. Every quarter there is a new release. Pronto has been on the market for sometime, but due to extra costs the company did not embrace the new product. Regular updates are realised, not always with major changes, but interesting features such as forecasting or clustering have been introduced sometime ago.,8,217,2,Performance/sales reports Integration of different data sources KPI,New metrics built that are feeding into global measures Forecasting analysis,Microsoft Power BI,Expand to other departments Build connection to new platforms Integrate all data sources available,No,Product Features,6,Yes,We had an issue with a user. Birst provided extra support.,KPI Simple Graphs Simple reports,ETL structure Date and time analysis Implied greins,If possible, I would look into Birst ProntoBirst Review from Advertising Point of ViewUsed across the business to pull buying and selling prices for the individual clients, all the way to larger agency level. It is currently linked to other products as well, which is how it is updated for reporting each day. It allows for information to be refreshed on a scheduled basis where in which this means the data team does not have to spend their time consistently running basic reports, other teams can pull it off themselves.,Allows individual teams opportunity to create their own individual dashboard, specific to their clients and needs. Splits our costs easily, with an easy to use filter option, making reporting much faster.,In order to run Birst on a schedule, a ETL had to be created, this would be much more helpful. Visually Birst could improve, we use a large amount of visualisations in presentation and have to use a different software to create these Lack of stability in the product, we often experience issues where in which Birst is delayed or down. This being rectified would be extremely beneficial across the entire business.,5,Speed and agility Decreased deployment time and risk Ability to do ad-hoc analysis and scheduled reports,Microsoft Power BI and PostgreSQL,6,The 2 other BI tools we use alongside Birst are much more flexible and easy to initially use. The loading and data connections in Birst can feel clunky and much longer. The financial reporting side however does compete well. The major issue for our usage is the visualisation aspect, Birst’s visuals are limited and not always very nice. The customisation is much more limited ans harder to adjust quickly.,We do not currently use this function due to other tools providing a much more complex dashboard app. This is a feature that we do consider useful and if the BI visualisation are improved, something we would try to use more frequently.,This is a very useful feature of Birst which we do use as not all our data comes from the same location. There are multiple ways in which we utilise this function, especially for the automation capacity of Birst. We often consume data from different warehouses and through manual upload, having the semantic layer in place allows us to process this both quickly and automarically, removing our manual checking process.,Personally I have been using Birst for over a year now and have seen minimal updates. This is mainly related to the BI visualisation side and how you manually upload data.,6,Due to the change in the market and the current focus on AI, this would come into play when deciding a BI tool. Other considerations would be the scale that the platform could reach re data volumes. Birst often crashes which is something that we would need to take into account. Links to the cloud and security are a large focus at the moment. One of the main issues is the style, customisation and options for visualisations. The option to import new or design your own visual or infographic is a very useful feature when trying to explain what your data is saying in a new and appealing way.Birst in eLearning Sales and OpsWe use Birst internally to analyze sales and marketing data to improve our marketing efforts (ROI on digital marketing spend) and to provide insights to our eLearning operations team. Our marketing team analyzes time series of marketing spend vs the revenue received attributable to that spend and adjusts digital campaigns to optimize ROI. The operations team extract student engagement data from our LMS and identifies students at risk of not completing their coursework in a timely fashion so that they can engage with them to identify issues and assist.,Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems. Birst is making inroads towards a more modern UI.,The Birst product uses it's own query language (BQL) which we feel has been implemented in different ways in different parts of the product. This makes learning the entire product more difficult than it ought to be. The Birst idea of grains and hierarchies is hard to get a foothold on. I don't think I completely get it yet.,8,Ability to do ad-hoc analysis and scheduled reports,,9BIrst - meeting challenges head on.We are an OEM of Birst. We embed Birst into our SaaS offering. Our SaaS offering is a mobile application that allows users to fill out advanced forms for data collection on activities they are performing during there work. We collect, extract and transform the data into a Birst data model and provide dashboards and reports to our users using Birst. We provide dashboards and visualizations that provide insights into Field Operations, Customer Satisfaction, Service Quality, Quality of Work, and Field Coordination for the purpose of root cause analysis across these "areas of analysis".,Birst provides a very scalable and high-performance BI Platform. Setting up a new project "space" is simple, fast and easy to manage. Birst provides a deep and comprehensive ETL and query capability to perform most any data transformation. Building out Dashboards is easy. Building new reports with the Visualization tool is easy and powerful.,More visualization options and smarter 'auto' generated views. Predictive modeling. More contemporary look and feel to the Admin portal using HTML 5.,7,Speed and agility Decreased deployment time and risk Increased adoption, usage and self-service,8Birst for allBIRST is being used mainly by Sales, Finance and Accounting teams. We have embedded BIRST Dashboards into Salesforce pages as well as created dedicated dashboard tabs within for single sign on. Dashboards and Reports built on BIRST mainly serve for Pipeline and Sales Analytics. Due to the nature of BIRST's unique offering (BI+Database on Cloud), we are able to expand and propose various solutions using BIRST. We are also constantly working towards migrating various silo solutions that are built on Excel/MS-Access into BIRST platform.,Competitive pricing for the features that are offered: We use various two other BI tools for operational reporting and we always have challenges of expanding it for larger audience due to the licensing cost. BIRST scores very well in the pricing department, with 1/5th of the price compared to other tools, this is an easy decision maker to recommend BIRST. Being in Cloud: The strength of BIRST is that the product features that are made available but requires zero installation and administration. The overall support resources needed to maintain and manage the application has drastically come down. Ease of use and integration with other data sources: Senior management leaders need quite a lot of information, in an easily readable format without having to go into multiple places. With Dashboard 2.0 and Visualizer, the contents now can be presented very intuitively and visually appealing. Users can also subscribe for certain reports to be delivered at various intervals. With multiple data connectivity options, we have successfully integrated many core systems under one single reporting umbrella.,Better MS-Office Integration: Almost all the Business users have invested in MS-Office products such as Excel, Word and Powerpoint. Currently there is very limited options available for taking data from BIRST and making it to work with these products. More export options would be a welcome feature among these users. Also the ability to connect to BIRST and refresh/download certain reports through excel would be very helpful. Powerful Report Designer: The current version of Designer and Visualizer lack certain features to create Complex reports. Few examples are, ability to create multiple tables in a report, link data from two or more queries and be able to show as one data, templates, free style reports rather than just using different bands etc. A light weight client tool for designer reports will help in faster turn around development time as the current web based interface is slow in designing reports for customized layout options. Custom forms / write ability: Dashboard 2.0 has evolved greatly. If custom forms can be created for users to enter certain inputs, this will make Dashboards even more interactive. Just a wish list. Live connectivity to This will be a very good feature to introduce especially for Sales team. We have been asked at least 1000 times if there is a way to make the data more live or real time.,9,Speed and agility,Business Objects and IBM Cognos TM1,9,No,Price Product Features Analyst ReportsBirst debunked.Birst is being used in multiple departments across the organization. Zalora is an eCommerce company with data touching all the departments. Birst is now primarily used as a data extraction tool for operational purposes, hence it's our primary tool for self-service data needs. Birst is also used by several departments for simple ad-hoc analysis. Birst is primarily used by the fulfillment center to know item or product level KPIs. Birst Live data and dashboards were used for a long time to track marketing campaign sales and discounts. Until recently we shifted to other platforms as we needed more real-time analytics. Traditionally birst sufficed most of the business problems and use cases, however due to the technological transformations we had to pivot our platform to other alternatives.,Birst is a cloud based BI platform and hence all our data is hosted on the cloud platform. Zalora had lot of data users who used to query the database, all these loads where shifted to birst and helped our in-house databases to function smoothly and concentrate on other critical processes. Birst report scheduling functionality has been very useful for our company. reports are scheduled to emails to several operational heads to help them monitor action items and help to improve our operational KPIs. Birst has been flexible with the number of users who can access the tool. Most of the BI platforms currently charges companies based on the users who would use the BI tool. Birst is useful in performing time based KPIs such as YoY, WoW, MoM, Qtr-o-Qtr etc. There are several functions available which helps to perform time based calculation. Birst is very useful in performing aggregations at different level (and different dates) as its based on star schema. As all the reports are in cloud, birst reports can be easily shared with one another and acts as a report repository Birst helps to maintain single source of truth and helps enforce standardized definitions for all our KPIs Visualizer report rendering is of high quality and quite fast for simple data requests and pull Birst provides snapshot functionality which is extensively used in our company to maintain the price logs and changes of all our merchandise.,Birst being a cloud based platform is a both a blessing and a curse. as the data scales the performance of the tool deteriorates. although simple KPI reports can be quickly obtained, load intensive functions such as STAT or LET becomes hard to perform. The customer service is rather poor when the problems at hand are tough. The turnaround time for some of the bigger problems can go on for months without an alternative solution The processing time for each space is not consistent. outside US servers the processing time is very time consuming. Our APAC spaces in birst gets updated data by afternoon of a working day. The scheduled reports might not come in time if the server is busy. We have had instance in which the scheduled reports would come a whole 24 hours later than the scheduled time. Birst is a very difficult setup for change. If the data in the company is changing constantly then birst is not the tool to be held with. after implementing best practices, we were able to bring down the processing time of birst live to max 25 mins. When the size of the data scales, powerful functions such as STAT (bring data at a different level and aggregates in the report) and LET are hard to perform. We have had instance in which STAT would run for more than an hour to render reports Birst designer are still in FLASH and the vizualiser which is in HTML5 lacks several critical functions like scheduling, notifications, saving expressions and managing them. this leaves the customer to use the designer module instead of the vizualiser module, however the support for designer has been removed without keeping in mind that the visualizer component is incomplete. Plug n play analytics is hard to perform unless you have certain technical knowledge. Data in flat files or excel files cannot be analyzed or visualized instantly like it can be done in tableau or any other BI Platform. External Inputs cannot be made on the report. External parameters and data cannot be blended with the existing report. For example, if we had to increase our discounts by x% how much would our sales be? these kind of questions are hard to perform. The syntax of each module in birst is different. This shows lack of team work within birst. for example. In designer module the ubiquitous if statement is denoted by IF and in Admin it is denoted by IIF. this would lead to end user being confused. Certain important critical functions such as Report bursting, querying sample data and parameterized reporting are available only to the admins and not the end users. Most of the code change requests in customer service tickets are still pending to date and some of them are unresolved. Birst has quite a bit of learning curve as it has its own syntax. one would need to be educated to understand the different types of expressions which exist in birst. Birst lacks search functionality in designer and searching in visualizer is rather tedious if you have several KPI named similarly The Pivot Control functionality is rather poor and pathetically mimics the pivot of excel Advance analytics is not possible. Different statistical models cannot be implemented. this would require data to be pumped out to perform advance analytics The Tableau-Birst connect is limited to 500GB, hence if the data scales the ODBC connector would not be useful The Data logs thrown out by birst needs to be more intutive and detailed. this would help new users to better understand the problems and troubleshoot it effectively Usage tracking of birst is tedious which would require a separate space to be created just to track users. Renewal costs are expensive given the price per BI Platform is coming down in recent years with more and more products coming online.,4,Speed and agility Ability to meet corporate data standards such as scale and security Ability to do ad-hoc analysis and scheduled reports,Tableau Desktop, Tableau Server and Microsoft Power BI,4,No,3,Yes,One of our team members accidently deleted a space in birst which was critical for the business. There was no means of recovering the space from our end. The support was very helpful in restoring in the space for us from scratch. This helped to save a lot of time on rebuilding the reports, rebuilding the report schedules and dashboards altogether and also manage the users. Although the support was exceptional we were also charged a premium for this. Ideally a good BI tool should have multiple protocols in place when an important space needs to be deleted.,Time based functionality such as YoY,MoM are very easy to perform. Report scheduling for several reports based on parameters Fixed and Routine Dashboards and Reports,Statistical Modelling and advance analytics Math based functions and other Excel similar Functions are unavailable No search functionality and Buggy Flash interface,Yes, but I don't use itBirst at its BestBirst is used across the organisation and by our business partners. It is embedded into the product. It's a powerful tool which gives them the vision for their devices, how devices are getting used by their end customers, what properties and values are getting used frequently, the outliers and how to diagnose the problem, etc.,Birst is a powerful tool for BI, it has various features built in which can be used directly by inheriting it instead of writing 1000 lines of code. It gives a way to demonstrate the numbers as various ways through its charts, which makes it easy for a non-IT person to see a trend. The access control gives you the ability to map users as per their use case and dataset.,Some mathematical operations need real understanding of the functions like RSUM to get cumulative count. The UI has a scope of improvement. It can be made lighter. Product can be broken down into pieces and can be used as per the need, not all the features are useful for everyone.,8,Speed and agility Ability to meet corporate data standards such as scale and security Increased adoption, usage and self-service,10HarvestBI - Leveraging Birst to Improve an IndustryWe are reselling the Birst platform as an extension of our ERP (HarvestERP) and DSD (HarvestDSD) solutions. Sales departments are the primary users at this time. We have on the roadmap operations and finance in the near future. Our goal is a homogenous implementation platform that can be rapidly deployed across our customer base.,The ability to create a primary space that can be cloned repeatedly creates efficiencies in our development efforts. We have a broad spectrum user base in terms of technical ability. Being able to extend or limit groups' privileges allows for optimal control with maximum flexibility. One of our primary objectives is to utilize cloud resources. Birst allows us to leverage the technology but does not require the infrastructure allowing Harvest Food Solutions to focus on the solution.,Mobility is a major part of Harvest Food Solutions product offering. The current mobile capabilities are limited when dealing with single sign on and multiple domains. The conversion from Designer to Visualizer has created challenges in features not being migrated. Live Access is a key feature for us, but we want to be able to mix Live Data with Historical Data. That is currently not a simple process and requires multiple spaces. A simpler method is desired.,8,Ability to meet corporate data standards such as scale and security Decreased deployment time and risk Increased adoption, usage and self-service,Domo,9Self-service analyticsIt is embedded in our main UI web app in order to provide information related to metering.,Self Services Analytics - Business users oriented tools Design tools Data Modeling tools New Self-services platform called Pronto Embedding capabilities Dashboards and Design tools through JS API Single-Sign-On support Web services availability Query dashboard catalog and permissions Manage users Data Import and processing for Streaming sources (used by StreamLoader App) – Cloud Friendly,Incomplete TZ management (one env is one TZ) No TZ conversion support at BQL level (No DST support) DB physical query generated by Birst does not always leverage the Exasol aggregation capabilities. Incomplete I18N support.,7,Speed and agility Ability to meet corporate data standards such as scale and security Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,Logi,7BirstarificBirst is mainly used across the Global Sales organization to provide sales reporting. Additional benefactors of the reporting are finance, product, customer service organization and other team members. The initial use case was to provide "snapshot" reporting so we could compare pipeline performance vs the same period prior year. We have been able to create new use cases based on the business needs and have built dashboards to help answer Sales Management's qs,Ease of use.. you can bring it multiple sources of data and display in a dashboard Columnar database is efficient Dashboards have improved from a GUI nature,I think they can improve the GUI dashlets, but that's not a game changer,9,Speed and agility Ability to do ad-hoc analysis and scheduled reports,Tableau Server,10Multi-tenant reviewBirst is being used by Acxiom as a multi-tenant reporting system for Acxiom clients to review business and operational data from several databases and database types.,Deployment for multi-tenant environments is much easier than others I have used. I like how easy it is to set up many dashboards and views that look standard and professional without a lot of formatting. The query speed is very good for large amounts of data if there are adequate aggregates set up.,Documentation of the product in the help files is outdated and incomplete in many cases. Several features are only documented in the community because enough people have asked questions about a topic. The search functionality in both help and community is really bad. Support tickets take way too long to answer and the answers are often inadequate. I have never worked with a company that has so few people on the support team or that took so long to respond. This is my biggest complaint and one that may result in switching products if it is not addressed. User administration is scattered into many different places and bulk updates are only available for creating users. There should be bulk updates for adding users to spaces and to groups (possibly do all 3 things in one command?) The Data Flow and Manage Local Sources code can't be used simultaneously and there is no documentation as to why. When a use case comes up where you need to switch from one to another it causes big issues.,8,Speed and agility Decreased deployment time and risk,Build-your-own, MicroStrategy Analytics, Tableau Server and IBM Cognos,8,3,Yes,I can't think of any time this happened.Pulse Analytics use of Birst - Review March 2018We selected Birst to provide Pulse Analytics a vehicle to produce and deploy our Analytics products. We offer Pulse Analytics to industries that require process analysis such as mining, manufacturing, construction and transport (for example). Birst allows us to connect to just about any data source and transform that data into meaningful, dynamic dashboards that allow our users to be informed and make decisions based on empirical evidence. We are also able to deploy our offerings very quickly due to the Birst architecture (such as being cloud-based).,Single tool from raw data to end user interface. Cloud deployment means quick to get to new clients, and can be accessed from anywhere on almost any device. Powerful back end (Admin Module) allows for flexible data transforms and process flows.,A wider array of user interface components (e.g. more chart types). More reliable servers that are providing the end user experience. Better documentation and user guides.,8,Speed and agility Ability to meet corporate data standards such as scale and security Decreased deployment time and risk Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,BOE, Qlik, tableau and Microsoft BI,8Birst ReviewWe use birst as platform for our analytics product and sell our analytics product to our customer which is a cancer hospital. We use Birst to perform clinical data dta analysis on patient treatment data collected by hospitals. We distribute our analytics product hosted on our cloud environment which is developed on the Birst platform.,Birst has a very good UI dashboard module. Visualizer module to explore explore data is very to learn and use, especially for less tech savvy people. Birst connect to upload data which provides push mechanism from source system.,Birst has lot of bugs, need to improve on quality. Birst Modeling layer is difficulty to pick up ETL functionality is very limited and difficult to work with,5,Speed and agility Decreased deployment time and risk Increased adoption, usage and self-service,Microsoft Power BI and Qlik Sense,9The more complicated your needs, the harder it is to use Birst.Birst is used across my organization, but particularly by the sales and marketing departments. It is used to track pipeline flow from impressions to revenue.,Birst's SQL-like language is conveniently familiar for experienced developers Birst integrates well with Salesforce and external CSV data sources. Birst's support staff is reasonably responsive, if not always able to provide a satisfactory result.,Birst contains several sub-systems with similar, but signifcantly incompatible, syntax and functionalities. This leads to confusion and difficulty. Birst provides insufficient control over how charts are rendered and how dashboard prompts are displayed and used. This has lead to significant dissatisfaction on the part of those for whom I've developed dashboards. Significant parts of Birst resemble a relational database, but cannot be made to function like one. This results in jumping through complicated hoops to construct the fact tables for a multiple-relation data system.,7,Speed and agility Ability to meet corporate data standards such as scale and security Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,Alooma and Periscope Data,7Birsting w/ Data Analytics!We use Birst to run the majority of our KPI's for the company. We continue to expand the use of Birst on many fronts to ensure we have the proper business analytics and data in front of our teams for key decision making and business performance monitoring. Birsat has enabled us to all speak to the same set of data and information!,Ability to have drill down capability Real time metrics and dashboards Ability to "Birst" out reports to email distribution lists,Stability of the system seems tp have worsened over the last few 6 months. Enhanced graphing capability,10,Speed and agility Decreased deployment time and risk Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,8Our first cloud Data Warehouse[It's] Currently used by the sales org. We will expand this to finance, marketing and product management in the future.,One stop shop for ETL | Data model | Visualization. No need to learn a new tool for each layer of the end to end BI process or find resources to manage layers. A perfect fit for a company of our size both in terms of head count and revenue. The library of functions that allow you to digress from the star schema is very useful. For every 5 reports we create, at least one of them will conflict with the dimensional model in place. These functions come in very handy in those situations.,Advanced reporting is done using a feature called 'designer'. This is a reporting environment with a user experience that is stuck in the 90s. Its unfortunate that a modern BI tool that goes against the likes of looker and tableau has not put any effort to consolidate report creation into one env. Visualizations are very limited. We are able to answer most of the questions using a table, pie, bar or line charts. But a specific use case that shows customer share of wallet would have been a great fit for Gantt chart but not supported in birst. The things you can do to fancy up charts and tables are also very limited. For example, you cannot selectively display values for the line graph but turn it for the bars in the same chart. Conditional formatting is also very limited in nature. Performance can be very slow sometimes. We don't have a large volume of data - considering that, the reports don't render fast enough. The platform has more features set in ETL/data Model areas than in visualization.,7,Decreased deployment time and risk,Domo,8BIRST is an ok MIS product not a high performance OEM productBIRST is embedded in multiple products across Hobsons, it is used by several departments. The primary use is to provide insights into education institutional effectiveness in both high school and college level organizations. Where the end user is a member of staff of the institution and requires aggregate data on the performance of their organization be it at a district/campus /school or collective set of institutions.,BIRST provides touch points through their customer account management teams to help you get to completion with your projects. BIRST has created a community for users to share solutions to problems with each other. BIRST has a desire to help organizations succeed.,BIRST has a quality issue, many of the items delivered in the form of 'code-changes' are often not functioning correctly and existing features break between releases. Reduce the pace of releases until quality assurance is higher, each release costs customers significant amount of resources to test and report back what's broken. BIRST organizational structure often leaves account managers in the customer success group without insights into technology issues and release roadmaps. Frustrating customers who are waiting on fixes. Escalations are slow and take several quarters to be effective.,2,Speed and agility Ability to meet corporate data standards such as scale and security Increased adoption, usage and self-service,Pentaho and Microsoft Power BI,5Birst ForwardBirst is currently used in four departments across our business and is being rolled out to all areas of the business over the coming months. Birst is an extremely effective tool for us to monitor and manage our stock turn and profitability, allowing us to drill down into any potential problem areas and resolve quickly and efficiently. It allows us to quickly visualise our current and historic stock and profit.,Birst allows a wide range of users to quickly and easily see the information relating to their area of the business. The Birst app is very useful for our employees who do not always have access to their PC. Overall once a dashboard has been created, it is simple to filter and drill down into more detail for users who require more than the top line KVI.,Reports set up in a crosstab or table are not very visual to look at, but I often find some reporting requirements cannot be displayed in a chart. I personally have found writing some of the custom expressions I require quite difficult to write, but the Birst community has been helpful.,8,Decreased deployment time and risk,8
Windows, Mac
182 Ratings
Score 6.8 out of 101
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Birst Reviews

182 Ratings
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Score 6.8 out of 101
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February 12, 2019

Birst Review: "End to end BI solution for not complex scenarios"

Score 3 out of 10
Vetted Review
Verified User
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Data Integration

BIRST is capable of ingesting data from many different data sources. Regarding ETL capabilities, it can do more than any other BI tool I'm aware of. But if you do really have data integration needs you better have a data integration tool for that purpose.
Some "modern"connectors do not fully work and they are not just "plug and play".
There are connectors in ALPHA version for more than a year (i.e. BOX).
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Marci Augustine profile photo
January 10, 2019

Birst Review: "Solid tool with opportunites to become even better."

Score 6 out of 10
Vetted Review
Verified User
Review Source

Data Integration

I like that Birst can connect to multiple data sources. I do not like that in a multiple DS scenario, Live Access cannot be used. The data modeling administration is very clunky and counter intuitive if you have any experience with traditional data modeling tools and practices.
Read Marci Augustine's full review
Tim Welch profile photo
January 09, 2019

User Review: "Birst almost live access"

Score 6 out of 10
Vetted Review
Verified User
Review Source

Data Integration

Too often gives "-103" errors and drops connections, either during import of data / meta data, or on dashboards when connecting to a SQL Analysis Cube. This appears to be due to it requiring http connectivity via a dll, rather than having native connectivity into SSAS (like PowerBI has)
Read Tim Welch's full review
Sanja Prstojevic profile photo
January 08, 2019

User Review: "Birst - 9 years after we met"

Score 7 out of 10
Vetted Review
Verified User
Review Source

Data Integration

Connects to different data sources - DBs, txt files, Excel files, provides connectors for SFDC and other SaaS apps as well as Live Access. It supports data aggregation and handles data complexity and refinement very well. We would like to see some improvements in data upload performances.
Read Sanja Prstojevic's full review
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January 09, 2019

Review: "Birst used to meet an analytics requirement for our clients"

Score 9 out of 10
Vetted Review
Verified User
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Data Integration

We have been able to connect with every data source we have tried to so far with Birst. There are inbuilt tools to connect to the more common data sources. The tools to transform the data work well and we have been able to achieve everything we have needed to with the Birst tools. We have been able to take a simple data source and produce significant operational insights that were previously unavailable using the Birst tools.
There is some discrepancy in processing time depending on server load. This can be up to twice as long to process the same data volume.
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January 08, 2019

"Birst Review from Advertising Point of View"

Score 5 out of 10
Vetted Review
Verified User
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Data Integration

Birst has a good ability to hold complex data in large volumes. It loads separate information quickly and in a logical manner. It has good connectivity to other software in order to pull data from it. It aggregates data well, however we only a few data sources, with some of them being uploaded information from extracted excel sheets.
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Rohit Acharya profile photo
February 20, 2018

User Review: "Birst debunked."

Score 4 out of 10
Vetted Review
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Data Integration

  • In comparison to other BI tools, Birst can connect only to a limited number of data sources (the most prominent ones)
  • Only standard star schema can be built within birst making it highly de-normalized.
  • Live access is buggy and slow
  • No many to many relationship can be established because of the star schema
  • Performance of report rendering decreases as data scales
  • Birst has good data refinement practices which helps to maintain standard definitions.
Read Rohit Acharya's full review
Josh Beam profile photo
March 19, 2018

Review: "HarvestBI - Leveraging Birst to Improve an Industry"

Score 8 out of 10
Vetted Review
Verified User
Review Source

Data Integration

The BirstConnect product gives us tremendous flexibility in the data sources we are able to connect to. One of the beautiful examples of this is a customer who has a legacy ERP system, a homegrown data warehouse and a modern ERP system. We were able to utilize BirstConnect and the data mapping tool to merge all three data sources into a single reporting engine, something they had previously not been able to do.
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Jaya Bhardwaj profile photo
March 06, 2018

"Birst Review"

Score 5 out of 10
Vetted Review
Review Source

Data Integration

I have given this rating as I have used only one method to load data on Birst which is Birst Connect, and this works like charm in our case most of the time. In our case we do not own the customer's data, so Birst Connect solved a big use case of data transfer from one network to another in a seamless and secure manner. I like their security team, run by an enthusiastic set of people who make sure that enough security vulnerability testing is done, and they also publish results with their customers.
Read Jaya Bhardwaj's full review
Patrick O Leary profile photo
February 15, 2018

Review: "BIRST is an ok MIS product not a high performance OEM product"

Score 2 out of 10
Vetted Review
Verified User
Review Source

Data Integration

We had a need to connect to Apache Drill, which was solved with Live Access, however the performance of Live Access was low and we've spent close to a year to waiting to get BIRST direct access working.
Read Patrick O Leary's full review
Paula Revell profile photo
February 15, 2018

User Review: "Birst Forward"

Score 8 out of 10
Vetted Review
Verified User
Review Source

Data Integration

When filtering on Birst Dashboards we have saved a huge amount of time when comparing to Excel spreadsheets that we used historically. It has been great for us to be able to integrate multiple data sources into Birst.
Read Paula Revell's full review

Feature Scorecard Summary

Pixel Perfect reports (68)
Customizable dashboards (77)
Report Formatting Templates (60)
Drill-down analysis (78)
Formatting capabilities (77)
Integration with R or other statistical packages (28)
Report sharing and collaboration (68)
Publish to Web (52)
Publish to PDF (67)
Report Versioning (9)
Report Delivery Scheduling (66)
Pre-built visualization formats (heatmaps, scatter plots etc.) (72)
Location Analytics / Geographic Visualization (58)
Predictive Analytics (34)
Multi-User Support (named login) (70)
Role-Based Security Model (68)
Multiple Access Permission Levels (Create, Read, Delete) (69)
Responsive Design for Web Access (52)
Dedicated iOS Application (34)
Dedicated Android Application (24)
Dashboard / Report / Visualization Interactivity on Mobile (42)

About Birst

Birst Networked BI is a BI product that promises to enable a single view of data and eliminate data silos. Additionally, decentralized teams and individual users can augment this shared analytic fabric with their own local data, without compromising data governance. This consistency comes from a unified semantic layer, which maintains common definitions and key metrics, no matter where users sit.

Birst achieves Networked BI through a 2-tier architecture that aligns back-end enterprise data with line-of-business or local, edge data. Birst’s Automated Data Refinement extracts data from any source (data stores, applications, warehouses, big data, and unstructured external sources) into a unified semantic layer. The result is a consistent view that enables users with self-service analytics through dashboards, reporting, visual discovery, mobile tools, and predictive analytics. Birst Open Client Interface also offers integration with Tableau, Excel and R.

Birst goes to market in two primary ways:

  • Direct, for enterprises using Birst for analytics on internal data to drive improved business outcomes
  • Embedded, for all size companies who offer data (analytics) products, by embedding and white-labeling Birst capabilities into their products

Birst’s product is packaged in 3 available formats:

  • Platform and per-user fee
  • By Department or Business Unit
  • By end-customer (for embedded scenarios)

Birst Features

BI Platform Features
Has featureAdministration via Windows App
Has featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureIn-memory data model
Has featureOLAP (Pre-processed cube representation)
Has featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Has featureParAccel
Has featureSAP Hana
Has featureTeradata
Does not have featureSage 500
Has featureSalesforce
Has featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Has featurePredictive modeling
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Does not have featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Has featurePredictive Analytics
Has featureSupport for Machine Learning models
Does not have featurePattern Recognition and Data Mining
Has featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Does not have featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Does not have featureREST API
Does not have featureJavascript API
Does not have featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)

Birst Screenshots

Birst Competitors


Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

Birst Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:All
Supported Languages: Arabic, English, Dutch, French, German, Japanese, Korean, Portuguese (Brazil), Simplified Chinese, Spanish