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Infor Birst

Infor Birst

Overview

What is Infor Birst?

Infor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools,…

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Recent Reviews

TrustRadius Insights

Birst is a versatile business intelligence tool that caters to multiple departments across organizations. Users from Sales, Finance, …
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Birst almost live access

6 out of 10
January 09, 2019
Birst is used as a delivery mechanism to display data to our client. We collect data on mobile device usage patterns, as well as analyst …
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Birst review

2 out of 10
March 30, 2018
Incentivized
We used Birst as a visualization tool for selling our analytical services to our clients. It was used by multiple people internally (data …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 20 features
  • Drill-down analysis (78)
    8.0
    80%
  • Customizable dashboards (77)
    8.0
    80%
  • Pre-built visualization formats (heatmaps, scatter plots etc.) (72)
    8.0
    80%
  • Formatting capabilities (77)
    7.0
    70%
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Pricing

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Basic License

$30,000

On Premise
Per 20 Users Per Year

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttp://bit.ly/2n6VznO

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Extending Analytics in CloudSuite Distribution - Demo

YouTube

Analytics Anytime, Anywhere - Birst Mobile Demo

YouTube

Automated Data Refinement in Infor Birst - Demo

YouTube

Best Practices For Increasing Adoption of Analytics - Demo

YouTube

Infor Birst How-To Series – Connecting to Databases

YouTube
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Features

BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

7.4
Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

7
Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

8
Avg 8.4

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

6.9
Avg 8.1

Access Control and Security

Access control means being able to determine who has access to which data.

8.3
Avg 8.6

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

5
Avg 7.9
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Product Details

What is Infor Birst?

Infor Birst is a BI product that enables a single view of data and eliminate data silos. Additionally, decentralized teams and individual users can augment this shared analytic fabric with their own local data, without compromising data governance. This consistency comes from a unified semantic layer, which maintains common definitions and key metrics, no matter where users sit.

Birst achieves Networked BI through a 2-tier architecture that aligns back-end enterprise data with line-of-business or local, edge data. Birst’s Automated Data Refinement extracts data from any source (data stores, applications, warehouses, big data, and unstructured external sources) into a unified semantic layer. The result is a consistent view that enables users with self-service analytics through dashboards, reporting, visual discovery, mobile tools, and predictive analytics. Birst Open Client Interface also offers integration with Tableau, Excel and R.

Birst goes to market in two primary ways:

  • Direct, for enterprises using Birst for analytics on internal data to drive improved business outcomes
  • Embedded, for all size companies who offer data (analytics) products, by embedding and white-labeling Birst capabilities into their products

Birst’s product is packaged in 3 available formats:

  • Platform and per-user fee
  • By Department or Business Unit
  • By end-customer (for embedded scenarios)

Infor Birst Features

BI Platform Features

  • Supported: Administration via Windows App
  • Supported: Administration via MacOS App
  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: In-memory data model
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability
  • Supported: ETL Scheduler

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: ParAccel
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Salesforce
  • Supported: SAP
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Predictive modeling
  • Supported: Integration with R or other statistical packages
  • Supported: Report sharing and collaboration

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization
  • Supported: Predictive Analytics
  • Supported: Support for Machine Learning models
  • Supported: Integration with R or other statistical packages

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Infor Birst Screenshots

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Infor Birst Videos

Infor Birst Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAll
Supported LanguagesArabic, English, Dutch, French, German, Japanese, Korean, Portuguese (Brazil), Simplified Chinese, Spanish

Frequently Asked Questions

Infor Birst offers multi-tenant cloud BI for deployment in a public or private cloud, or on-premises. It provides an in-memory columnar data store and a BI layer comprising a reporting engine, predictive analytics tools, mobile native apps, dashboards, discovery tools, and an open client interface.

Alteryx, InsideSales.com / XANT Predictive Pipeline (discontinued), and Datameer are common alternatives for Infor Birst.

Reviewers rate Report Delivery Scheduling and Multi-User Support (named login) highest, with a score of 9.

The most common users of Infor Birst are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(186)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Birst is a versatile business intelligence tool that caters to multiple departments across organizations. Users from Sales, Finance, Accounting, and HR departments rely on Birst to establish a single source of truth and move away from individual definitions of data. Zalora, for example, utilizes Birst as their primary tool for self-service data needs, including data extraction for operational purposes and simple ad-hoc analysis. The fulfillment center employs Birst to track item or product level KPIs, while the marketing teams make use of Birst Live data and dashboards to monitor campaign sales and discounts. Birst integrates with various data sources like Google Analytics, event tracking, operational data, and sales data through a separate data warehouse. By distributing reports and dashboards across the company for viewing, Birst serves as an enterprise-wide BI visualization and distribution platform that supports different revenue models while providing reporting automation, visualization, and distribution capabilities. Furthermore, Birst is embedded into cloud-based software provided to customers, enabling the monitoring of software utilization and tracking of marketing campaigns. Salesforce users benefit from BIRST Dashboards integrated into Salesforce pages as it provides sales analytics and pipeline tracking. The time-to-delivery advantage offered by Birst was one of the reasons it was chosen by many organizations. It allows for simple gathering of company-wide data streams without the need for manual data warehouse construction or report building. With Birst's robust features, it is used across various industries and departments such as SCM & Operations teams, Sales teams, partners, finance, marketing, product management, clinical data analysis in hospitals, education institutions for measuring performance effectiveness and much more. Overall, Birst fulfills a wide range of use cases and enables businesses to analyze data effectively and gain valuable insights to drive informed decision-making throughout the organization.

Highly versatile and user-friendly: Users have found Birst to be a highly versatile and user-friendly business intelligence tool. They appreciate the intuitive user interface, which makes tasks easy to perform. Many reviewers have mentioned that even users with limited technical skills can quickly navigate the platform and start using its features effectively.

Knowledgeable and proactive support: Many users highly value the knowledgeable and proactive support provided by Birst. The support team is responsive and helpful in providing excellent guidance. Reviewers have expressed satisfaction with their interactions with the support team, highlighting their expertise in resolving issues promptly.

Customizable user interface: Users appreciate the customizable user interface of Birst, which allows them to tailor the platform to their changing business needs. The flexibility of the interface is seen as a major advantage by several reviewers who mention being able to personalize dashboards, reports, and visualizations according to their specific requirements.

Confusing User Interface: Users have found the user interface of Birst to be perplexing and not user-friendly. Some reviewers have mentioned that it has a steep learning curve and lacks proper organization and categorization of custom expressions.

Lack of Support from Technical Team: Several users expressed frustration with the lack of support from Birst's technical team. They reported difficulties in reaching them over the phone and dissatisfaction with their insistence on scheduling calls even after submitting detailed tickets.

Difficult Data Modeling Process: Users encountered challenges with data modeling in Birst, especially for those who were new to the platform. The ETL tools were described as inadequate, leading some users to rely on alternative platforms for data warehousing.

Users commonly recommend Birst for its intuitive and effective business intelligence and data analysis capabilities. They attribute Birst as a comprehensive solution with a low total cost of ownership. Additionally, users suggest Birst for its cloud-based central BI solutions, emphasizing their focus on security and scalability. Another frequently mentioned recommendation is Birst's top-notch visualization capabilities, making it an ideal choice for organizations seeking advanced data visualization tools. Users also find Birst to be highly capable and user-friendly, highlighting its excellent analytics and AI capabilities.

Attribute Ratings

Reviews

(26-50 of 78)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are using birst in the international part of our logistics company. It is used across different departments. In the beginning it was used for sales and marketing but going forward we also provide information to finance and operations. Information is spread by using dashboards, scheduled reports and ad hoc reports. The information we provide via Birst is about client performance, quality of our service, year over year financial analysis and more.
Our current challenge is to implement a near real time reporting on our service in order to be proactive and to keep the degree of service at a high level.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Birst for a range of reporting, primarily around sales. We have 200 Birst users across most departments in the company. We use Birst for sales performance against sales targets, comparative sales reporting (this year vs last year etc) and sales analysis. We also use it for Discount analysis and sales commission calculations
Ash Bosworth | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
ResellerIncentivized
We selected Birst to provide Pulse Analytics a vehicle to produce and deploy our Analytics products. We offer Pulse Analytics to industries that require process analysis such as mining, manufacturing, construction and transport (for example).

Birst allows us to connect to just about any data source and transform that data into meaningful, dynamic dashboards that allow our users to be informed and make decisions based on empirical evidence. We are also able to deploy our offerings very quickly due to the Birst architecture (such as being cloud-based).
March 08, 2018

Birst for all

Score 9 out of 10
Vetted Review
Verified User
Incentivized
BIRST is being used mainly by Sales, Finance and Accounting teams. We have embedded BIRST Dashboards into Salesforce pages as well as created dedicated dashboard tabs within Salesforce.com for single sign on. Dashboards and Reports built on BIRST mainly serve for Pipeline and Sales Analytics. Due to the nature of BIRST's unique offering (BI+Database on Cloud), we are able to expand and propose various solutions using BIRST. We are also constantly working towards migrating various silo solutions that are built on Excel/MS-Access into BIRST platform.
March 07, 2018

Birst Review

Score 4 out of 10
Vetted Review
Verified User
Incentivized
We use it embedded in our product. I find it very hard to use for our purposes. It's great for a user who doesn't have a computer programming background to set up custom reports and dashboards, but for someone who does it's missing a lot of basic functionality.
March 06, 2018

Birst Review

Jaya Bhardwaj | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
ResellerIncentivized
We use birst as platform for our analytics product and sell our analytics product to our customer which is a cancer hospital. We use Birst to perform clinical data dta analysis on patient treatment data collected by hospitals. We distribute our analytics product hosted on our cloud environment which is developed on the Birst platform.
February 28, 2018

Birst Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We leverage Birst in two ways. First, it is the access point into one of our turnkey analytics environments. The second use is as a white-labeled solution for our operational reporting. The second use case is being leveraged by both internal resources as well as clients.
Scott Rajeski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Birst to run the majority of our KPI's for the company. We continue to expand the use of Birst on many fronts to ensure we have the proper business analytics and data in front of our teams for key decision making and business performance monitoring. Birsat has enabled us to all speak to the same set of data and information!
February 21, 2018

Birst debunked.

Rohit Acharya | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Birst is being used in multiple departments across the organization. Zalora is an eCommerce company with data touching all the departments. Birst is now primarily used as a data extraction tool for operational purposes, hence it's our primary tool for self-service data needs. Birst is also used by several departments for simple ad-hoc analysis. Birst is primarily used by the fulfillment center to know item or product level KPIs. Birst Live data and dashboards were used for a long time to track marketing campaign sales and discounts. Until recently we shifted to other platforms as we needed more real-time analytics. Traditionally birst sufficed most of the business problems and use cases, however due to the technological transformations we had to pivot our platform to other alternatives.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
The product is used as a client-facing reporting tool to track travel spend. It is also used in two internal client groups to track vendor commission income and payment collection, as well as for meetings and events groups.
February 16, 2018

Birst at its Best

Dhiraj Kumar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Birst is used across the organisation and by our business partners. It is embedded into the product. It's a powerful tool which gives them the vision for their devices, how devices are getting used by their end customers, what properties and values are getting used frequently, the outliers and how to diagnose the problem, etc.
Patrick O Leary | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
BIRST is embedded in multiple products across Hobsons, it is used by several departments. The primary use is to provide insights into education institutional effectiveness in both high school and college level organizations. Where the end user is a member of staff of the institution and requires aggregate data on the performance of their organization be it at a district/campus /school or collective set of institutions.
February 15, 2018

Birst Forward

Paula Revell | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Birst is currently used in four departments across our business and is being rolled out to all areas of the business over the coming months. Birst is an extremely effective tool for us to monitor and manage our stock turn and profitability, allowing us to drill down into any potential problem areas and resolve quickly and efficiently. It allows us to quickly visualise our current and historic stock and profit.
John Laws | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Apex selected Birst to deliver product specific dashboards for our Industrial Dispensing, Asset Management, Real Time Retail and IT Service Management customers; approximately 10,000 globally.

As an IoT company Apex is on the cutting edge of providing our customers with the best BI to assist in product implementation and management. Birst works well for our customer base with fast development and deployment capabilities along with white labeling technologies.

In 2018 Apex released Lenz to our Customer base at the National Retail Federation convention in New York City. The release coincided with the release of upgrades to a number of our product lines. Lenz is not serving hundreds of Apex customer delivering insight into actionable data. This is a key differentiator for Apex saving time and money for our Customers.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Birst is curerntly being used by Field Marketing to create reports and analytics. Currently the data is being imported from Salesforce and another systems and weekly fed into Birst. The tool allows us to create our detailed dashbords and reports but unfortunately, due to the manual process of importing the data, the numbers are not always 100% consistent.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Birst for our complete BI practice. This tool takes care of ETL, database and data visualization. All the departments in our organization are entitled to a single BI tool which is built by the IT operations team. We use Hyperion reports but reports in BIRST have a good user interface. This tool helps us to visualize the sales data and helps in forecasting and decision making.
April 26, 2017

One Stop Shop

Score 10 out of 10
Vetted Review
Verified User
Birst is utilized by multiple departments. We have started with the following: design partners, operations, accounting, investments and client services. We are in the initial deployment stages, but eventually will be [using it] across our entire organization. We utilize it to measure the health of our property from revenue performance to reputation management.
Rick Hutchinson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are embedding Birst in our products. Our customers will consume dashboards we create, but also use Birst as a platform to develop their own dashboards to use within their organization. The networked BI will allow us to provide customers with a standard data model (eliminating data silos) while also allowing freedom to explore data beyond our model. Visualization capabilities are also critical for us.
April 24, 2017

ebury birst review

Stephen Phelps | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Birst is being used as one of the primary business intelligence tools. We have been aggressive in our implementation for the last year, bringing on 3 different business units with the rest waiting on their turn to add data into Birst. Birst is an incredibly powerful tool when used correctly.
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