TrustRadius
https://media.trustradius.com/product-logos/gv/rb/XI7SESF1B71F.JPEGEnd to end BI solution for not complex scenariosWe adopted BIRST to be used as the enterprise BI solution so all departments with enterprise BI needs would use BIRST.We use BIRST Cloud solution.,Being a cloud solution the platform upgrades are not a pain point anymore. Once the data model is ready, building basic reports/dashboards are really straightforward. One single tool may cover all your business intelligence needs, from data ingestion to reporting so it can be cost-saving in terms of licensing. Building an analytical ready model does not require highly skilled developers.,Lack of access to underlying database and use of non standard languages (propietary code) BQL and BIRST scripting. Very poor and not user-friendly administrative area. Big dependency on command line tasks (a few drag and drop) and lack of out of the box administrative views (reports and dashboards showing platform's response). Small community. Really difficult to find skilled resources in the market and few technical blog articles or videos available. Data ingestion capabilities do not scale. Being capable of ingesting data is an added value however, the solution is mainly based on SQL plus scripting (no out of the box monitoring capabilities, difficult to reverse-engineer...).,3,Speed and agility Other,Tableau,4,There are 2 points which have prevented us from being really agile with BIRST: difficulty of reverse engineer what has been built by another team/developer and lack of skilled resources in the market. Additionally, there are capabilities which BIRST does come with: ADR (Automated Data Refinement), Networked BI and Data Mashups which should have helped on bringing additional speed and increased re-usability but we have found many limitations around those.,We do use BIRST Mobile to access reports and dashboards. BIRST via web browser does have "Admin", "Visualizer" and "Designer" tabs. Accessing via mobile app the capabilities are limited so only dashboards are available. When designing dashboards for mobile it would help if on the development area we could preview how the dashboard will look in a mobile device.,The common semantic layer of BIRST (like other enterprise oriented BI tools in the market) is something you do not value until you miss it. We do make use of it however the learning curve is not really fast. It is difficult to reverse engineer as there are many places where things can be changed. Lineage is quite straightforward as you can select an object and its dependencies however the graphical part gets really messy when you have a complex model behind. One really important thing BIRST should put a focus on is moving away from Flash and fully adopt HTML5. The administrative/development area still requires flash.,BIRST does release new features and bug-fixes every three months which quite enough. My guess is that the biggest effort BIRST is doing is moving away from Flash and adoption HTML5, in this area they are behind other vendors. Regarding new capabilities, the main focus lately is on the self service data preparation area with PRONTO which is quite aligned with what other vendors are doing. What we are missing are capabilities other vendors are announcing like natural language processing or a bit of artificial intelligence. We do not anticipate much progress on this areas.,3,7000,50,Enterprise wide reporting with big target audience having a common semantic layer in order to ensure KPI definitions are consistent,No innovative ways we have used BIRST,Oracle BI Foundation Suite, Tableau Server, MicroStrategy Analytics,Depending on BIRST new capabilities. Currently we're trying to adopt Pronto for self service data preparation purposes,Not Sure,Product Features Third-party Reviews,Yes,3,Yes,Self service BI to build simple reports with Visualizer is easy Interacting with existing reports and dashboards is really easy,Data ingestion process is quite complex Data modelling and making changes to the existing model can be really tricky. It is hard to reverse engineer and apply changes on a model built by another developer/team and it is hard to change something if you do not regularly apply changes (i.e. add a dimension to a model you built 5 months ago). The administration parts are not user friendly. It is Flash based and a lot of things are done via commands. There is no super administrator role so not possible to have a look at everything which has been built.,Yes,BIRST was the innovative and disruptive technology of the BI Industry in 2015 and we were looking for a SaaS cloud solution what we did not consider is the high complexity of our data-ingestion/integration needs neither the low re-usability of the data ingested by BIRST. During the selection process make sure the tool does fully cover the capabilities needed and clearly position it within your toolkit so each tool is used for the purpose it was selected.Birst is the best tool we found to meet our needs, but has some significant issuesWe use Birst in addition to a separate data warehouse to ingest Google Analytics, event tracking, operational and sales data. We build reports that are distributed across the company by giving everyone a Birst account and having them log in to view relevant dashboard. There are two use cases: 1. The Data warehouse team has modeled the data into a data mart in the data warehouse. In this case we use a Live Access connection to create a report. 2. The data warehouse team has not modeled the data in the data warehouse yet, so the data is ingested with Birst Connect and then transformed with Birst ETL. The data is reloaded through Birst Connect by kicking off automated Windows Task Scheduler.,Easy to create visualizations Very attractive visualizations Connect to many data sources,Terrible documentation and training resources. Sometimes not enough documentation, sometimes it is WRONG! Often we are told to post our issues to the Birst user forum, as if we should be able to figure out our own problems rather than Birst troubleshooting their own product. Sometimes when there are bugs we are told they will only be addressed by voting on them as feature requests, not addressing the bugs. Some feature requests are years old. When using Birst Connect there is a lot that can go wrong on the Birst side of things completely out of our control, and then we are waiting on technical support to resolve. In particular the space can get "locked" if we try to process while it's already processing. I've also experienced where a staging table was deleted in the user interface, but not the backend of the tool, so it failed until the support team manually removed it. Birst technical support is very weak. They often do not answer the phone, and they always ask to go on a call with you after submitting a ticket, no matter if we've provided extensive documentation within the ticket. The ETL features are incredibly hard to use, though very powerful. As someone who has an understanding of database theory I found the fact that the training refused to teach to "primary keys" and "foreign keys" and "facts and dimensions" and instead made us learn a whole different terminology of "levels" and "hierarchies" very confusing. Processing is entirely mysterious to us. There's little explanation of what is happening when it is processing, which makes it hard to troubleshoot when things go wrong. Terrible or non-existent error messages. When a scripted source fails to execute the log in the scripted source doesn't even generate an error message. We've also found that the error message "data format is not correct" doesn't actually mean that, but can mean a whole bunch of other things related to the model. Birst does not allow snowflake data structure more than 2 levels deep. This is a problem as our data warehouse is a snowflake, so we always have to flatten our tables. Even though the visualization tool makes nice views, it is not as robust as even years old versions of Tableau. In particular I've found I often export my data out of Birst and into Tableau when I want to visualize two or more attributes. Birst sends its users to the user Forum, but half of the issues on there have not been resolved. There's a person whose job it is to reply whether the users have figured out a solution. Why is this our responsibility to figure out their tool? Very, very little support for using Live Access to connect to data. Some of the Birst support staff don't even know how to use it.,3,Ability to meet corporate data standards such as scale and security Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service Other,GoodData, Microsoft Power BI, Tableau Desktop, Tableau Server, Domo, Looker, TIBCO BusinessConnect, Pentaho and Datameer Analytics Solutions,10,,12,Reporting on main business KPI that is too complex to calculate in an self-service analytics tool. Creating high level dashboards for executives. Creating reports with complex business logic so that end users do not have to replicate this logic themselves.,Data discovery on taxonomy data Create attractive dashboards to be exported as PDFs for sales people who will not be using Birst itself.,We would like to be able to connect Birst to Google Sheets so that we can bring data into the models without having to add that data to a database. Apparently this is possible but we haven't done it yet. We would like to be able to connect to an API for reporting, we've only done this once successfully.,Yes,Product Features Prior Experience with the Product,Yes,3,YesBirst ReviewWe use Birst as a value based SaaS platform for our contact center customers. We have more than 100 customers with 130 users on our Birst appliance. They get a BI platform where they can enhance the value of the Miralix contact center solution. Birst covers, among other things,Queue performanceWorkload per hour / quarter-hourLost call overviewService level rateAnswer call rateCustomer wait time overviewAgent performanceWork time overviewAgent behaviorDepartment / address / region performance IVR performanceCost-Benefit Analysis regarding ad-based campaign numbersClosed hours analysis,The multi-tenant capabilities of the product is really great. Its relatively easy go get started with the product. The support is great. The flow of new features and improvements are constant. The customer success program is good.,Its fairly complex for "normal" users to master/use the product (normal being supervisors, IT professionals etc.). The administration part of the product could be better, easier to use and manage.,7,Ability to meet corporate data standards such as scale and security Ability to do ad-hoc analysis and scheduled reports,Logi Analytics and QlikView,6,Its faster than the other product I have used, Infosuite.,We don't use the iOS and Android capabilities of Birst, however we plan to.,We don't use data from different sources.,We are running a old version of the Birst appliance. However, the new features of Birst looks easy-to-use and enables ad-hoc repporting on another level.,8,4,2,Are our customers callcenter performaning at a queue level Are our customers callcenter performaning at a agent level Get a structural overview at our customers contactcenter,Birst have enabled our customers to send filter based reports, keeping the number of required reports low For our own CRM system,Microsoft SQL Server,On iOS and Android As embedded web page in our Contactcenter supervisor As a dashboard,Yes,Price Product Features,No,8,Yes,One time I had a system meltdown in a weekend and the support guys in India was wery helpfull and eager the get us up and running again.,The dashboard V2 are very easy to use, drag and drop repporting.,The admin interface Maintenance of the appliance,Yes, but I don't use it,No, having the choce, I don't think we would go with another vendor, Birst provide us with the features our costumers need.Birst almost live accessBirst is used as a delivery mechanism to display data to our client. We collect data on mobile device usage patterns, as well as analyst forecasts across many technology areas, and use Birst to visualise this data via dashboards that clients access from our website.,Connects directly to many types of external data sources, enabling us to plug into data where it already exists Visualiser provides a user friendly interface for non-tech users to build their own databases HTML dashboards look far better now than the original Flash versions,Connectivity between the live sources frequently drops and does not reconnect automatically Cannot add dynamic titles to reports - so although can create a dynamic text box, this title cannot be exported along with the report Designer runs query as soon as an attribute is dropped on screen - would be useful if you know you need to add another 4, to be able to disable the query execution until all items have been added,6,Speed and agility,sql analysis services, Microsoft Power BI and Tableau Desktop,9,Birst is used by several hundred client customers, around 20 internal users, and designed by 3 internal IT Birst admins,5,6,3,5,2,Visualisation of data analysis Presentation of data in visual format for clients, delivered via internet Analysis tool for data held in SQL Analysis Services,Live access connections to SQL Analysis services cubes in MDX and Tabular format using prompts to enable custom searches of data,Microsoft Power BI, Tableau Desktop, Microsoft SQL Server,Basic dashboarding of KPI's Client facing data access,Yes,Price Product Features Product Usability,Implemented in-house,No,Change management was minimal,VM that is provided is restricted to Windows 2008 - no support for 2012 or higher Cannot integrate with our own host providers as there is no real "install" Permissions didn't seem to integrate with our AD,5,Self-taught,Product is not intuitive, and frequently seems to require clicking back to different pages just to get the product to save recent changes. Support desk are not familiar with using the "Live Connect" method to connect to external data sources, and are more comfortable using the native datawarehouse system, meaning there are times it feels we are the ones telling the support team how to do things.,7,we have learnt that the memory on the appliance server is the crucial specification to address when configuring Birst,No - we have not done any customization to the interface,No - we have not done any custom code,We are looking to configure load balancing across multiple appliance servers via NLB but have not yet implement this,3,Yes,The only time we have felt valued has been at the "Birst Forward" conference in SFO, when we were given the opportunity to meet with more senior development team members who actually seemed to understand our issues. Prior to that, the only exception support has come when issues have been escalated to a level that resulted in staff on the West coast agreeing to phone calls at 5am their time to overlap with the UK,Creating dynamic charts Click through functionality,changing page layouts re-sizing charts dynamic text changing data connections working with external data sources via live connection,6,3,5,SQL SSAS Corporate website,none planned,File import/export ETL tools,5,-,7,5,Number of appliances, and ongoing license fees,Identify what support / user focus groups are available for the people who will actually be using the software,Yes,Better stability of the Live Access connection,unknown,No,No,Additional products, considerations and use cases would be considered if we were evaluating today. At the time it was only a couple of people who chose the product based on one of their specific requirements, and other users / products were then crow-barred into that solution.Birst - 9 years after we metBirst has been used across the organization (SCM & Operations teams ) as well as embedded in SFDC (by Sales team) and exposed as a portal to our partners. We have built different dashboards and alerts that help us with managing our SC business as well as provide order and shipment information to our sales team and partners.,Data/data source import (from different sources DBs, txt and xls files, ....) and setup is very easy and fast Very good Dashboard performances (Dashboards/Dashlets built in Visualizer and Dashboards 2.0 ) Powerful data preparation tools,More stable new releases All modules related to data upload and processing need to be improved to better support more frequent uploads and data processing Prompts creation and maintenance need to be more user-friendly and provide performance improvements Admin module needs improvements in performances as well as data source/catalog maintenance area,7,Speed and agility Ability to meet corporate data standards such as scale and security Decreased deployment time and risk Ability to do ad-hoc analysis and scheduled reports Increased adoption, usage and self-service,Oracle Advanced Analytics and Business Objects SRC,8,Building and delivering BI content using Birst is more efficient than other BI tools.,Some of our users use Birst Mobile but we do not see this as a very frequently used app,We use very large number of different sources and data formats and a common semantic layer allows us to set and combine all these sources very easily.,Birst is trying to track market requirements and has been introducing new tools and functionalities especially in last 5 years. The problem is that in order to get them available on a market as soon as possible, some of them new tools/functionalities either lack some of important features or are not properly tested and sometimes cause more harm than benefits.,7,5,YesData CaptureBirst has been used across the orgnainization. It is used for reports bookings.,Tabular visualisation Exporting into excel Filtering,Updating. It has been very slow Easy to use. People find it difficult and not intuitive Maintenance. Difficult to address errors and find a solution,5,Ability to do ad-hoc analysis and scheduled reports,Microsoft Power BI,6,Birst is good for the ETL bult in capability, but it requires a lot of SQL development. It is time consuming if complicated logic needs to be built, but once in place it is reliable. Processing time could be a bit long, therefore it is suggested to refresh no more than once a day.,We have no benefit from the mobile apps capability.,The organisation has definitely benefit from Birst. Users get information quickly, consistently and wherever they are. Security levels have been built and different level of permission have been created. Birst is not easy enough for all users to create their own dashboard, but more advanced users have the capability of changing reports in visualizer.,Birst has been updating their offering regularly. Every quarter there is a new release. Pronto has been on the market for sometime, but due to extra costs the company did not embrace the new product. Regular updates are realised, not always with major changes, but interesting features such as forecasting or clustering have been introduced sometime ago.,8,217,2,Performance/sales reports Integration of different data sources KPI,New metrics built that are feeding into global measures Forecasting analysis,Microsoft Power BI,Expand to other departments Build connection to new platforms Integrate all data sources available,No,Product Features,6,Yes,We had an issue with a user. Birst provided extra support.,KPI Simple Graphs Simple reports,ETL structure Date and time analysis Implied greins,If possible, I would look into Birst ProntoBirst debunked.Birst is being used in multiple departments across the organization. Zalora is an eCommerce company with data touching all the departments. Birst is now primarily used as a data extraction tool for operational purposes, hence it's our primary tool for self-service data needs. Birst is also used by several departments for simple ad-hoc analysis. Birst is primarily used by the fulfillment center to know item or product level KPIs. Birst Live data and dashboards were used for a long time to track marketing campaign sales and discounts. Until recently we shifted to other platforms as we needed more real-time analytics. Traditionally birst sufficed most of the business problems and use cases, however due to the technological transformations we had to pivot our platform to other alternatives.,Birst is a cloud based BI platform and hence all our data is hosted on the cloud platform. Zalora had lot of data users who used to query the database, all these loads where shifted to birst and helped our in-house databases to function smoothly and concentrate on other critical processes. Birst report scheduling functionality has been very useful for our company. reports are scheduled to emails to several operational heads to help them monitor action items and help to improve our operational KPIs. Birst has been flexible with the number of users who can access the tool. Most of the BI platforms currently charges companies based on the users who would use the BI tool. Birst is useful in performing time based KPIs such as YoY, WoW, MoM, Qtr-o-Qtr etc. There are several functions available which helps to perform time based calculation. Birst is very useful in performing aggregations at different level (and different dates) as its based on star schema. As all the reports are in cloud, birst reports can be easily shared with one another and acts as a report repository Birst helps to maintain single source of truth and helps enforce standardized definitions for all our KPIs Visualizer report rendering is of high quality and quite fast for simple data requests and pull Birst provides snapshot functionality which is extensively used in our company to maintain the price logs and changes of all our merchandise.,Birst being a cloud based platform is a both a blessing and a curse. as the data scales the performance of the tool deteriorates. although simple KPI reports can be quickly obtained, load intensive functions such as STAT or LET becomes hard to perform. The customer service is rather poor when the problems at hand are tough. The turnaround time for some of the bigger problems can go on for months without an alternative solution The processing time for each space is not consistent. outside US servers the processing time is very time consuming. Our APAC spaces in birst gets updated data by afternoon of a working day. The scheduled reports might not come in time if the server is busy. We have had instance in which the scheduled reports would come a whole 24 hours later than the scheduled time. Birst is a very difficult setup for change. If the data in the company is changing constantly then birst is not the tool to be held with. after implementing best practices, we were able to bring down the processing time of birst live to max 25 mins. When the size of the data scales, powerful functions such as STAT (bring data at a different level and aggregates in the report) and LET are hard to perform. We have had instance in which STAT would run for more than an hour to render reports Birst designer are still in FLASH and the vizualiser which is in HTML5 lacks several critical functions like scheduling, notifications, saving expressions and managing them. this leaves the customer to use the designer module instead of the vizualiser module, however the support for designer has been removed without keeping in mind that the visualizer component is incomplete. Plug n play analytics is hard to perform unless you have certain technical knowledge. Data in flat files or excel files cannot be analyzed or visualized instantly like it can be done in tableau or any other BI Platform. External Inputs cannot be made on the report. External parameters and data cannot be blended with the existing report. For example, if we had to increase our discounts by x% how much would our sales be? these kind of questions are hard to perform. The syntax of each module in birst is different. This shows lack of team work within birst. for example. In designer module the ubiquitous if statement is denoted by IF and in Admin it is denoted by IIF. this would lead to end user being confused. Certain important critical functions such as Report bursting, querying sample data and parameterized reporting are available only to the admins and not the end users. Most of the code change requests in customer service tickets are still pending to date and some of them are unresolved. Birst has quite a bit of learning curve as it has its own syntax. one would need to be educated to understand the different types of expressions which exist in birst. Birst lacks search functionality in designer and searching in visualizer is rather tedious if you have several KPI named similarly The Pivot Control functionality is rather poor and pathetically mimics the pivot of excel Advance analytics is not possible. Different statistical models cannot be implemented. this would require data to be pumped out to perform advance analytics The Tableau-Birst connect is limited to 500GB, hence if the data scales the ODBC connector would not be useful The Data logs thrown out by birst needs to be more intutive and detailed. this would help new users to better understand the problems and troubleshoot it effectively Usage tracking of birst is tedious which would require a separate space to be created just to track users. Renewal costs are expensive given the price per BI Platform is coming down in recent years with more and more products coming online.,4,Speed and agility Ability to meet corporate data standards such as scale and security Ability to do ad-hoc analysis and scheduled reports,Tableau Desktop, Tableau Server and Microsoft Power BI,4,No,3,Yes,One of our team members accidently deleted a space in birst which was critical for the business. There was no means of recovering the space from our end. The support was very helpful in restoring in the space for us from scratch. This helped to save a lot of time on rebuilding the reports, rebuilding the report schedules and dashboards altogether and also manage the users. Although the support was exceptional we were also charged a premium for this. Ideally a good BI tool should have multiple protocols in place when an important space needs to be deleted.,Time based functionality such as YoY,MoM are very easy to perform. Report scheduling for several reports based on parameters Fixed and Routine Dashboards and Reports,Statistical Modelling and advance analytics Math based functions and other Excel similar Functions are unavailable No search functionality and Buggy Flash interface,Yes, but I don't use itMulti-tenant reviewBirst is being used by Acxiom as a multi-tenant reporting system for Acxiom clients to review business and operational data from several databases and database types.,Deployment for multi-tenant environments is much easier than others I have used. I like how easy it is to set up many dashboards and views that look standard and professional without a lot of formatting. The query speed is very good for large amounts of data if there are adequate aggregates set up.,Documentation of the product in the help files is outdated and incomplete in many cases. Several features are only documented in the community because enough people have asked questions about a topic. The search functionality in both help and community is really bad. Support tickets take way too long to answer and the answers are often inadequate. I have never worked with a company that has so few people on the support team or that took so long to respond. This is my biggest complaint and one that may result in switching products if it is not addressed. User administration is scattered into many different places and bulk updates are only available for creating users. There should be bulk updates for adding users to spaces and to groups (possibly do all 3 things in one command?) The Data Flow and Manage Local Sources code can't be used simultaneously and there is no documentation as to why. When a use case comes up where you need to switch from one to another it causes big issues.,8,Speed and agility Decreased deployment time and risk,Build-your-own, MicroStrategy Analytics, Tableau Server and IBM Cognos,8,3,Yes,I can't think of any time this happened.Birst Delivers as Promised!Apex selected Birst to deliver product specific dashboards for our Industrial Dispensing, Asset Management, Real Time Retail and IT Service Management customers; approximately 10,000 globally. As an IoT company Apex is on the cutting edge of providing our customers with the best BI to assist in product implementation and management. Birst works well for our customer base with fast development and deployment capabilities along with white labeling technologies. In 2018 Apex released Lenz to our Customer base at the National Retail Federation convention in New York City. The release coincided with the release of upgrades to a number of our product lines. Lenz is not serving hundreds of Apex customer delivering insight into actionable data. This is a key differentiator for Apex saving time and money for our Customers.,The ETL processes in Birst are exceptional. Birst builds our meta-data layer for us using Birst's proprietary technology. Birst uses "spaces" to build/test/deliver BI content. This is easy to work with and provides a management process for us to build dashboards based on specific sets of spaces. This reduces our maintenance effort as our IoT database changes. The support for Birst has been fantastic. Not that we have had to use it a great deal, but when we do both the online Birst Community and the contracted support have been spot on with their assistance. Birst white labeling capabilities have provided Apex with a means to name and trademark our BI applications. Birst Mobile has proven to be flexible and fast on iOS and Android platforms allowing Apex to move BI data from the desktop to the palm of the user's hand.,The training has been moved online, but there is a separate fee for each module. As a heavy user of Birst the training should be a part of the package embedding the cost into the annual subscription. Requesting an additional Purchase Order for training is time consuming and raises questions by Management. The Visualizer tool is powerful and, as in any tool, we have a wish list of functional enhancements. The latest release, 5.29 provides significant additions voted up by the use community. If it isn't in Birst now, add it to the community and get it voted up! The initial roll out of Predictive Analytics is a nice conceptual start. Hopefully Birst will grow this area significantly in 2018. The white labeling feature could be enhanced to allow for customer based CSS control. As it is we cannot change page layouts forcing pages to appear less than visionary to our Customer base. Documentation on "how to" functionality has been missing throughout our time with Birst. Occasionally Birst pushes out a document or a Customer writes one posting it to the Community Site. Birst Help is a resource, but it often provides what is obvious and not what is required to implement a complex feature.,8,Speed and agility Ability to meet corporate data standards such as scale and security Decreased deployment time and risk,Sisense, QlikView and Looker,9,100,4,As Birst develops Predictive Analytics Apex intends to utilize this feature for predictive models across our product lines. Inclusion of D3 work into dashboards to compliment Birst reports. Embedding Birst for operational reporting into our IoT database.,Delivery of actionable BI to our Customer base across our primary product lines; Dispensing, Asset Management and Retail. Internal use of BI applications in Support, Implementation and Training and Manufacturing to assist customers and monitor internal operations. Provides Sales with an easy to use easy to demo product demonstrating how our products deliver on our promised ROI through easily accessible actionable data.,We have embedded online documentation, with detailed examples, into our dashboards using Birst's mulit-lingual capabilities. Birst Mobile was easy to implement and did not require the purchase of an MDM for release. Dashboards build in our Lenz (Birst) applications are used for video display boards on our demonstration hardware.,Salesforce.com, JIRA Software, Talend Open Studio,Yes,Price Product Features Product Usability Analyst Reports,The process was multi-layered and included various user groups within our corporate organization. We challenged vendors to provide detailed answers/examples on our RFI followed by deep dive demos and trial periods. I don't know that we would change much about the process other than add in new requirements as the BI world has changed a great deal in the past twenty-four months.,9,Yes,This is sort of cheating from an earlier question, but when we were new on Birst, configuring one of our first appliances, we ran into an issue that stopped us dead in our tracks. We tried everything we could think of and finally resorted to contacting Birst Support. I don't know if the Rep felt sorry for us or not, but after a few questions and a look at our appliance he explained what we needed to do to resolve the issue. Again, being new, we must have sounded a bit lost, so he hung in there with use for two hours so we could get the appliance live for the next day. I was impressed with the knowledge level and the customer service shown to us by Birst that evening. 90% of the time I'd say the same about Birst Support. Better than support I've received from dozens of other software companies.,Creation of colorful interactive Dashboards that engage the user while presenting a simple story of complex data subjects. Use of the Visualize report builder is easy to learn and implement. It provides an excellent feature set for our requirements. The build of Birst Mobile apps is very straight forward. We were able to complete a PoC in under two weeks. Birst provides Mobile app management eliminating our need to manage an MDM.,Some might find the use of variables to control languages cumbersome if they are not familiar with reporting against Birst. In our case we worked with Birst for a year before implementing languages, so we knew what would be required to complete the process. We would to see more reporting types (charts, graphs, etc.) as Birst should be expanding in this area. If you have used Tableau the visuals in Birst won't be as extensive. Management of spaces, in particular copying spaces, has a few bugs. This makes space management partly automated and partly manual. Significant time must be spent on QA to ensure the new space is fully functional.,YesCloud Analytics the PioneerImplemented Salesforce Solution Accelarator v2.0 for numerous customers,Agility and speed to deploy a datamart or data warehouse very quickly. Drill down and drill through capability from summary to detail level data. Easy Integration with Salesforce.com.,More visibility into the backend, troubleshooting still has a large split still between support and professional services. Improved multideveloper support (check-in and check-out capability). Better versioning of metadata.,9,Increased visibility to data issues snapshot based analysis better visualizations than salesforce.com reporting,,10,10,7,8Birst is a good cloud-based platform for analyticsBirst is used two different ways: embedded into the cloud-based software we provide our customers, and internally to monitor utilization of the software and to track marketing campaigns.,The integration of all the elements of a BI platform into a single tool is a big advantage. All the components are tightly coupled (ETL, business layer, report creation, dashboards), and that makes it easier to manage. The fact that it is based on a cloud platform makes deployment amazingly simple. The appliance version can be run on AWS, which gives access to all the capabilities of the Amazon platform. The move towards HTML5 is very effective, the reports and dashboards look good and are based on responsive design.,Coming from a traditional data warehousing background, the data modeling in Birst is difficult to understand. The use of hierarchies, measures, "targeting" of fields needs some time to get used to. The transition from the Flash-based tools to the HTML5 tools has not been smooth, and some features still only exist into the Flash tools. Maps are not working well at all. It is possible to use the Geo Maps and Bing Maps in the Flash-based tools, but only Bing Maps in HTML5 tools. This is very limiting, and the features available for formatting, adding bubbles and labels, positioning etc. are weak.,8,GoodData,Pentaho,Qlik Sense,QlikView,birt,10,Internally, 12 users are viewing metrics and dashboards. In the embedded software, 30+ users and growing.,9,Implemented in-house,7,4Long time Birst Customer - Still Happy!We use Birst as a sales support tool, applying ad hoc predictive modeling to identify cross sell/up sell opportunities. We also use it as a reporting and analytics tool for sales metrics. Both applications have met with great success. Currently, Birst is in use by one department.,We have data in so many disparate places/sources. Birst allowed us to aggregate all the data together fairly easily so output was unified, consistent and accurate. The development tools in Birst allow us to easily adjust, change and create new reports and dashboards quickly. Sales is an 'in the moment' business - we need in the moment data and we get that with Birst. Their customer support is top tier. We've been a client for a very long time and still get the same attention and support that we did when they were a much smaller company. And really - no matter the value of product, if you don't have good support from the company, it's about worthless.,The new upgrade process is a bit clunky and takes a considerable amount of time. They've apparently stopped supporting the use of fixed width delimited flat files. That may be a bit of a problem for us in the future - still trying to work through it with them.,10,MicroStrategy Analytics,10,10,Price keeps going up - always a concern. More tools on the market similar to Birst We've seen a marked increase in sales as a result of the ad hoc modeling function. Our salespeople love it.,10A BI tool that actually delivers!Dashboard presentation and updates. Allows the user to "run" varying reports and see data based on comprehensive prompts. Reduces the time necessary to run "more" reports. Saves time, improves accuracy and consistency in reviewing data. Designing reports. Simple reports take minutes yet offer extreme flexibility when used within the dashboard. Reduces response time to internal and external clients. Data Management. The process to setup and manage data requires planning and accuracy. Because of this, data is stable.,Copying Dashboard Prompts (filters). While the product has very flexible prompts and the ability to add them readily, you can not copy prompts from one dashboard page to another. You have to either copy the dashboard or manually add the prompts. User Management: The system provides a robust set of security layers for data, users, etc. For user security, the process requires more screens than it appears to need.,8,,9,Dashboard view of pharmacy utilization trends for clients Analytics for key performance indicators Auditing of pharmacy utilization on behalf of clients,,Implemented in-house Professional services company,7,In-person training Self-taught,8,Yes and no. Some aspects of the reporting and dashboard were easy to learn on your own. The data management side was another issue. There is no way I would have been able to setup the data side without training and assistance. This may be more of knowledge issue on my end, but even with others, the data/back end side required training.,Yes,8,9Birsting with BI SuccessBirst was selected as our single business intelligence solution solving our "single source of truth" challenge moving away from spreadmarts and individual definitions of the truth. We started our Birst development as support for individual functional departments [Sales Analytics, Team [HR], Finance and Service/Warranty]. The current year objective is to pull together the integrated organizational view across functional areas.,Single solution, integrated end to end [ETL, database, Administration, Design, Dashboards presentation]. Very stable application - uptime is great, software upgrades seamless. Administration Tools: users, groups, security, customization very intuitive. Quick start. Pace of introduction of new features. Community sharing portal is an excellent resource of Knowledge Base documentation, and discussions of challenges/resolutions by other customers. Community is also used to submit ideas and enhancement requests, so that voting raises top recommendations, Birst listens and responds. Birst defines their success as achieved by our success.,Ability to find things in Think Tank Community, need a better way to keep similar topics grouped, inconsistent tags. Community: assumption that this is the first place for answers to issues; which causes time extension for resolution of business challenge. Training: need some freebee's like single topic Lunch & Learn webinars,10,,10,50 licenses, 32 assigned, 10 active users 22 periodic users Expectation is that periodic users will move to active users as we deploy more cross departmental data visualization.,10,10,32,2,Interactive standardized view for a Sales Managers dashboard: specific for their Region, focusing in on right data, right format, right timing so that they can take action and effect the future results rather than just dealing with static reports of what has happened Cross functional analysis Mobile, dependent upon organizational objectives,Comparison of Actuals to Plan, is the variance increasing or decreasing Historical Trends: what does history tell us about a specific element or in comparison to other elements Projections: what's on the books scheduled for when Efficiencies of reporting, Automatiion of report distribution: having the ability to create it once but view it via many parameters, auto distributing of reports to those not directly on Birst,Not unexpected nor innovative, but valuable to us - ability to support a fact driven sales planning cycle [sales rep specifics, Region overview, Total Sales Plans],Yes,Price Product Features Product Usability Vendor Reputation Analyst Reports Third-party Reviews,We matrixed key features and functionality and as stated earlier within an hour we were confident that we had found the right solution provider for our company.,Vendor implemented Implemented in-house,Yes,Change management was minimal,Internal data cleanzing! This is a huge component that tends to get overlooked. Data visualization can uncover a lot of junk data.,10,8,Yes,Too many to select just one. Birst Tech support partners with customer to understand the challenge and then to teach with explanation of resolution. If the topic has not yet been covered in The Think Tank Community, they will also create a Knowledge Base document so that others may benefit from the efforts.,Dashboard designs, especially with Dashboards 2.0, exceptionally easy Data refresh, whether manual upload or automatic with BirstConnect, easy to understand Love the toggle between chart and data, allows us to present data as data visualization form, but allows end user comfort of quick access to rows/columns view too,When building custom expressions - error alerts don't guide you understanding or discovering corrective actions [e.g. missing punctuation settings],Yes, but I don't use it,9,10A Great Product with Even Better Customer ServiceReport building is quick and easy. Creating a data model for a reporting structure and data warehouse is easy. Our users can access it whenever they want, whenever they want using either a computer or iPad. Birst seems like it can do almost anything either myself or the users can think of. When my users ask me for things I don't know how to do, I typically just say "sure", assuming that it's possible and that I'll figure it out. I'm sure this will come back to bite me one of these days, but it hasn't yet.,There were a number of "quality of life" issues, I'll call them, when we first got started on the Appliance version - for example, upgrading was very clunky. Those issues have been cleaned up and I have no complaints about them now. Birst seems to do a really good job of listening to their customers and giving them what they want. The Birst Mobile iPad app doesn't have the full functionality of the browser-based version, but I understand that this is being fixed with HTML 5. In fact it may already be fixed - I know that some of the HTML 5 implementation is done, but I'm waiting for it to be fully in place before making the switch.,10,,10,10,10,20,1,Managing reports is so much easier now. The time it takes me to put out our scheduled reports is basically zero now, and they all have visualization, which was too much work to do on every report before. Ad hoc reporting has become much easier as well. Often times when I've made ad hocs in the past, I get asked to make them again with different date ranges, etc., either right then or a few weeks/months later. With Birst, users can select their own data ranges and chart types for the reports I build them, as well as bring in additional metrics or swap out existing metrics. Without going into too much detail, users can do this in a way where the changes are temporary and only visible to them, or by changing the report itself, depending on the permissions you want to give users. The point is that unlike before, I typically only have to do a report once and the users are empowered to make whatever minor changes to it they want, saving me time and getting them their results faster. Birst makes data warehousing easy. I don't have any sort of previous training or experience when it comes to data warehouses. After a few conversations with Birst tech support and a couple classes they offer, I'm building out a data warehouse by myself, and it's going fairly well. Our Customer Success Manager is also great about getting me the help I need when I run into issues I can't figure out. For a company with less than 100 people like ours, having one person able to totally manage the data warehouse and reporting, and still have time for other things is huge.,,Implemented in-house Professional services company,6,In-person training Self-taught,10,A big mistake we made in our initial implementation was not getting me any training on it. The product is intuitive and I did figure out a great deal on my own, but there's really no substitute for formal training with these sorts of things. As I've said before, I have no experience in this area, so maybe somebody used to this sort of thing wouldn't need the training as much as I did, but even then I would recommend getting the training anyway. Being able to network with other customers and various Birst employees is enough to justify the cost, let alone what you'll actually learn.,No,8,10,10,8,We'd eventually like to plug it into Google Analytics.Great Product with Great SupportIt combines data from disparate data systems so that it can all be viewed in one place The drilling and filtering capabilities are outstanding! We've really been able to get to the lower level of detail that we needed, but could not get, before we started using Birst. Once created, Birst updates all by itself. No downloading, exporting, or re-aggregating of data to update reports.,Report designer user interface is poor. For example, Birst has a feature that allows report designers to build and save custom expressions. This is helpful because, rather than having to rewrite the expression each time it's needed, the designer can simply select it from the saved expression box and drop it into the report. However, there appears to be no rhyme or reason to the organization of the expression box. It's not alphabetized and you can't categorize expressions by creating folders. This can lead to frustration when time is wasted just trying to find the custom expression that you need. Creating new reports is a clumsy process. Data exports are sloppy. This is due more to the lack of flexibility in the designer UI than to the actual exporting capability. For example, when creating a data table, you often need the label to be a larger size than the column because the label requires descriptive text while the column is just a value. However, in the Birst designer UI, you cannot independently change the size of a measure label and the size of its corresponding column--they have to be the same size.,It's hard to quantify the time savings and improved decision making that occurred because of Birst, but it is substantial.,10,9,30,1,Reporting that used to be done in excel is now being done in Birst.,,Vendor implemented Implemented in-house Professional services company,9,In-person training,9,I'm not sure of the extent of customization my company did.,10,7,9,8,Salesforce.,None that I'm aware of.,,Again, not qualified to comment on this question.Birst... The BI tool you wish you had but didn't realize you could afford it.Our organization is a Platinum Partner with Birst and we help companies realize the benefits of using Birst for their reporting needs. We help them understand the value of using cloud based technology to leverage cost savings and speed of development. Our clients really like the ease of use of the new visualizer tool and how it has helped them to create stunning reports within minutes after the data-set is imported and processed by Birst. Another advantage that we highlight is that Birst has the ability to automatically take your data and build the fact and dim tables into a star schema warehouse; taking most of the headaches out of Business Intelligence design.,Cloud based platform means lower cost and faster development. The visualizer tool is great for quickly producing visually stunning reports out of the box. Birst can build your BI warehouse for you which allows more time for designer and delivering reports.,The layout tools in designer are hard to use if you try to modify the layout after you have already added content to the report.,10,9,9,Being a platinum partner with Birst has allowed our organization to build considerable expertise in the tool and to find great client companies to provide our services to.,9First product ever purchased where promise was fully delivered.across a division within a larger organization. External clients also utilize interactive dashboards and visualizations. We utilize Birst to present internal administrative and service metrics, external reach and effectiveness metrics and comparative metrics across our large syndication network.,Birst is best at implementing and validating data warehouse models. I have been able to prototype multiple models in under 4 hours of effort - this is really amazing. As a past user of a big-3 reporting stack, these same tasks would have taken days. It is also extremely easy to publish dashboard of reports for users to view and interact with. Birst supports both our internal analytics needs related to usage as well as external partner metrics utilized by our customers to determine efficiency of our products within their websites.,Birst's interface can be slow at times. On dashboards, I regularly see 3-5 second load times BEFORE the data begins being loaded (interface load time for the Adobe Flex framework). In addition, I have had numerous occurrences where I have to back out of the report designer and come back in due to failed refresh of the design palette.,9,,10,25,5,Reporting and Analytics Interactive Dashboards integrated within our applications Publishing Interactive Analyses for consumption by our client base.,I am not sure if we have been that innovative vis a vis capabilities of a BI/Analytics package. I think we do some pretty amazing things joining big data sets to our standard BI model. We allow comparison of a particular manufacturers product reach vs an anonymized set of competitive information. In an interactive dashboard you can change the comparison from the general set to a named set of top competitors as well as filter and slice by many different attributes.,We are looking into Birst's predictive analytics capabilities and sampling structures to provide prescriptive services to our syndication network. Items like suggesting the best price for an item, or inventory demand planning, or which channel to spend marketing $. Basically utilizing our data and Birsts platform to create an e-commerce optimization info-store. Utilizing the new Birst Visualizer, we will be opening up a limited set of our standard model for ad-hoc visualization (we have a large amount of data and need to limit the scope of what can be completed ad-hoc to live within very strict performance guidelines).,,Price Product Features Product Usability Positive Sales Experience with the Vendor,I would definitely expand the data set with which I evaluated. Although Birst has been able to handle the increased data load - it has taken more work on our side to model, clean, archive and optimize our data. Our original implementation was under budget, but ongoing costs are above what I planned (although not by any economically meaningful amount),Vendor implemented Implemented in-house,Yes,Change management was a major issue with the implementation,esoteric functions that were not well documented - having to go to Birsts client solutions team for answers report functions that were not well documented, leading to some unanticipated results in reports - having to go to support to gain understanding of why.,10,Online training In-person training Self-taught,10,8,BI is a complex topic. If you have experience with BI and data warehousing, this product is very easy to pick up and get going with. From scratch, and with only a couple hours of assistance I was able to pilot the system with a fairly complex data model. This included developing reports that utilized advanced functions that were fairly well explained in online training and documentation. I would not recommend this approach to someone attempting to implement a full line BI system for multiple end users. Its one thing to work through learning a new system when you are the project champion, quite another when you are trying to implement for a broader user base.,7,when you create your model - ensure you utilize "scripted" sources for any source that will be utilized in a fact table or degenerated dimension. These become more difficult to modify if you source directly from a file/db connection.,Some - we have done small customizations to the interface,No - the product does not support adding custom code,No,7,Yes,after an upgrade, where I failed to follow my part of the upgrade instructions I was left with an inability to import data. I spent hours looking at my sources and processes. When I finally entered a ticket (on a saturday night), they called me back within minutes and walked me through what needed to be done. With the normal automated processing steps I have - I would have had a lot of manual work to fix the data up if I had missed a second cycle. Their prompt response and clear instructions let me get past that.,creating dashboards with interactive functions adding sources and data fields administration of the system,user setup modfying fields related to a "delete-key" source used to control ensuring duplicate data is not ingested for sources with only "natural" keys,Yes, but I don't use it,8,7,9,8,Internal and customer facing portals. Salesforce.com,Zuora, a subscription billing system.,File import/export Single Signon API (e.g. SOAP or REST) ETL tools,10,none - it is very straightforward.,8,7,I am not allowed to disclose the terms of our contract as we signed up as an OEM.,as with any vendor that is not one of the top 5 software/hardware companies in the world - push for what you want. If there is a feature you need and it's "on the roadmap", get it included in the contract/SOW. This is your time to ensure you get what you want at the price/terms you are willing to enter. They are professional sellers - are you a professional buyer?,Yes,enhancements to HTML5 dashboard Birst Visualizer Backend data processing enhancements,No,No
Windows, Mac
Birst
182 Ratings
Score 6.8 out of 101
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Birst Reviews

Birst
182 Ratings
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Score 6.8 out of 101
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No photo available
February 12, 2019

Birst Review: "End to end BI solution for not complex scenarios"

Score 3 out of 10
Vetted Review
Verified User
Review Source

Support

3
There are tickets we've created which seem simple but not answered in over a year.
In many cases we are provided with workarounds but not real solutions.
Multiple times we are given the answer "code change" requested so we have to wait for the next release (every 3 months) and in some cases we have to wait for more than one release.
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Tim Welch profile photo
January 09, 2019

User Review: "Birst almost live access"

Score 6 out of 10
Vetted Review
Verified User
Review Source

Support

3
Frequently the first line support appear to know nothing about the "Live Data Access" part of the product, which is the main use we have for it. Frustrating to find that we spend several hours on the phone just having to reshow problems, to still get no support help.
Read Tim Welch's full review
Sanja Prstojevic profile photo
January 08, 2019

User Review: "Birst - 9 years after we met"

Score 7 out of 10
Vetted Review
Verified User
Review Source

Support

5
There are just 2-3 people that work for Birst TS that you can get help from and they are very busy supporting all customers so it is very hard to get in touch with them (ticket assigned to one of them) The rest of the team either do not have good knowledge of the product or have no idea about customer's needs so most of the time issues stay opened or unsolved for months or even longer.
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Rohit Acharya profile photo
February 20, 2018

User Review: "Birst debunked."

Score 4 out of 10
Vetted Review
Verified User
Review Source

Support

3
  • Poor turnaround time
  • Low response rate when the problem at hand are large
  • Lack of infrastructural knowledge when it comes to scaling solutions
  • Lack of inter team work noticed
  • Most of the tickets are open for a long period of time
Read Rohit Acharya's full review
Lee Ann Benson profile photo
March 16, 2018

Birst: "Multi-tenant review"

Score 8 out of 10
Vetted Review
Verified User
Review Source

Support

3
8 out of 10 times I find the answer to a problem before the support team does. Many times I get the wrong answer from them. I don't find that they evaluate problems well before they start working on them. Many times they work from screen prints and logs without ever speaking to me to find out what is going on.
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John Laws profile photo
February 13, 2018

User Review: "Birst Delivers as Promised!"

Score 8 out of 10
Vetted Review
Verified User
Review Source

Support

9
Birst Support has been some of the best I've experienced in thirty years of working in IT. Starting with the Birst Community forum through the Support Team Birst has be very responsive to our needs. On one occasion, as we were first implementing Birst, we got stuck configuring an appliance. This occurred late in the day and when contacting Support we were directed to a representative who worked with us for over two hours. He helped us understand what needed to be done and then stayed with us while we were completing the configuration. Kudos to Birst for having Support Reps who know what they are doing and care about their customers.
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Eric Lagace profile photo
May 24, 2016

Review: "Birst is a good cloud-based platform for analytics"

Score 8 out of 10
Vetted Review
Verified User
Review Source

Support

7
There has been a lot of work put into adding features to Birst in the last year, and much of the new stuff is great: new maps, faster charting engine, support for HTML and JavaScript (including D3.js) in dashboards, etc. Unfortunately, documentation is not keeping up and remains very basic, Customer Support is very, very slow, and the Birst forum (the "Community") remains the only place where real-world questions can be answered.

It seems there isn't a sufficient number of Birst users yet to create independent forums and user groups. I look forward to seeing Birst adopted in more organizations, and a large enough user community that grows outside of Birst.
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Timothy Humphreys profile photo
April 13, 2016

Birst Review: "A BI tool that actually delivers!"

Score 8 out of 10
Vetted Review
Verified User
Review Source

Support

8
First, Birst is the most responsive support group I have used or honestly managed. They document and respond quickly. Are they perfect? No, but that does not mean they do not actively work with you to address my issues. My biggest challenge is understanding some of the support team's accents. Luckily, they are very patient with me asking them to repeat their response.
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Deborah Stillwell Judy profile photo
October 01, 2015

User Review: "Birsting with BI Success"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

8
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team?

In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days.

Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Read Deborah Stillwell Judy's full review
Brett Mooberry profile photo
November 12, 2014

Birst Review: "A Great Product with Even Better Customer Service"

Score 10 out of 10
Vetted Review
Verified User
Review Source

Support

8
Our Customer Success Manager does a great job of getting me what I need in a timely manner, and their tech support is friendly and competent. Sometimes when I submit minor issues to tech support, they go unanswered for a while, which is why I'm not giving a perfect 10 (serious issues get answered immediately). I'd take off another point or 2 for this, but our CSM notices when this happens without me having to say anything to him and tracks down the answers for me himself.

I wish this question was split into 2. Customer Service would get an easy 10/10.
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Scott Gabriel profile photo
August 30, 2013

Birst Review: "Great Product with Great Support"

Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

10
Birst can do a lot of things, but it can be difficult to figure out unless you have someone to answer questions and to help explain new functionality. Thankfully, Birst customer support has been outstanding. As mentioned before, questions are usually answered the same day the support case is created.
Read Scott Gabriel's full review
No photo available
May 24, 2016

Review: "Birst... The BI tool you wish you had but didn't realize you could afford it."

Score 10 out of 10
Vetted Review
Reseller
Review Source

Support

9
Our company has a great relationship with the product engineers and usually get good response when faced with issues such as bugs with new releases or performance tuning. We probably enjoy this much attention due to our partnership level of titanium. Birst trusts us to help them penetrate the BI market with Birst.
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No photo available
February 25, 2014

Birst Review: "First product ever purchased where promise was fully delivered."

Score 9 out of 10
Vetted Review
Verified User
Review Source

Support

7
As we have become more self sufficient, we normally only have to call support for some weird or big issue. These issues take longer to solve than i'd like. This is because support cannot fix them. So, not completely fair to the support team - who is knowledgeable about what they should be, but at the end of the day we are talking about the company's support of me, not a support agent team!
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Feature Scorecard Summary

Pixel Perfect reports (68)
6.7
Customizable dashboards (77)
7.6
Report Formatting Templates (60)
6.3
Drill-down analysis (78)
7.3
Formatting capabilities (77)
6.6
Integration with R or other statistical packages (28)
6.1
Report sharing and collaboration (68)
7.3
Publish to Web (52)
8.0
Publish to PDF (67)
7.9
Report Versioning (9)
7.4
Report Delivery Scheduling (66)
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.) (72)
7.2
Location Analytics / Geographic Visualization (58)
7.1
Predictive Analytics (34)
5.6
Multi-User Support (named login) (70)
8.4
Role-Based Security Model (68)
8.1
Multiple Access Permission Levels (Create, Read, Delete) (69)
7.9
Responsive Design for Web Access (52)
7.0
Dedicated iOS Application (34)
7.4
Dedicated Android Application (24)
7.5
Dashboard / Report / Visualization Interactivity on Mobile (42)
7.2

About Birst

Birst Networked BI is a BI product that promises to enable a single view of data and eliminate data silos. Additionally, decentralized teams and individual users can augment this shared analytic fabric with their own local data, without compromising data governance. This consistency comes from a unified semantic layer, which maintains common definitions and key metrics, no matter where users sit.

Birst achieves Networked BI through a 2-tier architecture that aligns back-end enterprise data with line-of-business or local, edge data. Birst’s Automated Data Refinement extracts data from any source (data stores, applications, warehouses, big data, and unstructured external sources) into a unified semantic layer. The result is a consistent view that enables users with self-service analytics through dashboards, reporting, visual discovery, mobile tools, and predictive analytics. Birst Open Client Interface also offers integration with Tableau, Excel and R.

Birst goes to market in two primary ways:

  • Direct, for enterprises using Birst for analytics on internal data to drive improved business outcomes
  • Embedded, for all size companies who offer data (analytics) products, by embedding and white-labeling Birst capabilities into their products

Birst’s product is packaged in 3 available formats:

  • Platform and per-user fee
  • By Department or Business Unit
  • By end-customer (for embedded scenarios)

Birst Features

BI Platform Features
Has featureAdministration via Windows App
Has featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureIn-memory data model
Has featureOLAP (Pre-processed cube representation)
Has featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Has featureParAccel
Has featureSAP Hana
Has featureTeradata
Does not have featureSage 500
Has featureSalesforce
Has featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Has featurePredictive modeling
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Does not have featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Has featurePredictive Analytics
Has featureSupport for Machine Learning models
Does not have featurePattern Recognition and Data Mining
Has featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Does not have featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Has featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Does not have featureREST API
Does not have featureJavascript API
Does not have featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)

Birst Screenshots

Birst Competitors

Pricing

Has featureFree Trial Available?Yes
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?No

Birst Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Mac
Mobile Application:Apple iOS, Android, Mobile Web
Supported Countries:All
Supported Languages: Arabic, English, Dutch, French, German, Japanese, Korean, Portuguese (Brazil), Simplified Chinese, Spanish