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Bitbucket

Bitbucket

Overview

What is Bitbucket?

Bitbucket from Australian-headquartered Atlassian offers source code management and version control.

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Recent Reviews

TrustRadius Insights

Bitbucket is widely used as the primary version control tool for managing source code across various organizations and departments. …
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Start small Scale Big.

9 out of 10
January 22, 2020
Incentivized
  1. Bitbucket is used across the whole organization.
  2. Helpful in continuous integrations.
  3. Helpful in incremental builds if used along with other …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free (up to 5 users)

$0

On Premise
per month

Standard

$3

On Premise
per user/per month

Premium

$6

On Premise
per user/per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Bitbucket?

Bitbucket Video

Bitbucket is the Git solution for professional teams. Collaborate on code with inline comments and pull requests. Manage and share your Git repositories to build and ship software, as a team. Use built-in continuous delivery for end-to-end visibility from coding to deployment....
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Bitbucket Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo

Frequently Asked Questions

Bitbucket from Australian-headquartered Atlassian offers source code management and version control.

Reviewers rate Support Rating highest, with a score of 8.3.

The most common users of Bitbucket are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(357)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bitbucket is widely used as the primary version control tool for managing source code across various organizations and departments. Developers rely on Bitbucket to check in their branches, create pull requests, and merge approved branches into the main branch. It integrates seamlessly with other tools from the Atlassian Jira suite, such as Jira, Bamboo, and Confluence, providing a reliable and easy-to-integrate source control solution. Users appreciate Bitbucket for its ability to store and track code for personal projects, as well as share them with friends and colleagues. It serves as a valuable version control system in web development departments, where each developer has their own account and is assigned to appropriate groups. Bitbucket also meets the needs of hosting Git repositories, offering stability and flexibility for different teams. Its responsive support, free private repositories, easy integration with CI tools, and smooth user interface are highly valued by users. Some users have experienced issues with the Windows client and found the website navigation unintuitive. However, overall, Bitbucket proves to be an indispensable tool for synchronizing work between developers and different teams, including external collaborators or organizations working on private projects. Additionally, small companies benefit from Bitbucket's offer of unlimited private repositories at no cost.

Stability: Users have found Bitbucket to be stable, with minimal unscheduled outages experienced over extended periods of usage. Several reviewers have mentioned that they have not encountered any major issues or disruptions while using the platform.

Code review feature: The code review feature of Bitbucket is considered good by many users. They appreciate the ability to comment on modified code and engage in discussions until a consensus is reached. This functionality has been praised for facilitating effective collaboration and ensuring high-quality code.

Integration with JIRA: Many users value Bitbucket's integration with JIRA, as it allows them to create a new branch directly from a JIRA issue. This feature helps keep code organized and easily accessible. Several reviewers have highlighted how this seamless workflow management enhances collaboration within teams.

Confusing and outdated user interface: Many users have expressed frustration with the confusing and outdated user interface of Bitbucket. They find it difficult to navigate, locate desired settings or features, and describe it as not intuitive or in need of updating.

Limited search engine functionality: The search engine in Bitbucket has been criticized for its limitations. Users have mentioned that it does not search within source code, requiring them to set up a third-party search engine. This lack of comprehensive searching capability hinders their ability to efficiently find specific code snippets or files.

Lack of integration options for third-party apps: Some users have expressed frustration with the limited integration options available for third-party apps in Bitbucket. They mention that this lack of flexibility makes it less convenient to use the tool alongside other tools they rely on for their development workflow.

Users commonly recommend Bitbucket for its strong version control capabilities and integrations with project management tools. They suggest considering Bitbucket, especially if you are already using other Atlassian products. Users also advise giving it a trial period of one month to determine if it meets your needs. Moreover, they mention that Bitbucket is straightforward to manage for basic code. However, some users caution that it may not be the optimal choice for handling multiple branches.

Attribute Ratings

Reviews

(1-14 of 14)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
The customer support provided by Atlassian (Bitbucket's parent company that also makes Jira, Confluence, etc.) is very helpful. They seem to be very concerned about any issues reported with their products and even just questions about functionality. They are constantly improving the products with new features in nearly every release. Plus they have a plethora of online documentation to reference.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Support is very communicative about outages and provides a detailed status page with real-time and historical data. Additionally, paid subscribers have the option of raising support requests with Atlassian support that is answered quickly. Finally, users can take advantage of the support forums, where there are plenty of other users who are willing to share their experiences and help work through difficult technical issues.
January 22, 2020

Start small Scale Big.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The support is quick and helpful. The documentation of the Bitbucket is pretty good. The setup instruction and walkthroughs are neat and, most of the time, solve the problem you are looking for.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Some of the documentation is really outdated and you just gotta try until you either figure it out by yourself or until you find what you need without their outdated documentation from a couple of years ago but with alternate websites such as stack overflow in one of the server documentation sites or somewhere else. Still, most of the processes are documented out there, you just gotta be patient and find the right one.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Before we starting using their support, we used the large amount of documentation available over the internet. Some of these documents were published by Atlassian (the software manufacturer). Specifically for support, they have a good response rate and normally they are very accurate. This application doesn't require frequent support, because it rarely generates a problem. It is a stable product.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
I had issues logging into my account once because my phone got damaged and I lost access to my two-factor authentication codes. I filed a ticket, and they replied promptly and with exactly what I needed to resolve the issue. I haven't had much other experience with them, but the short encounter I did have was pleasant solved my problem quickly.
Machindra Dharmadhikari | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Premier support requests get a prompt response from the vendor. The knowledge of support engineers is quite good. We would appreciate if they would get on an immediate call with WebEx sessions in case of rare reproducible issues even before providing the support zips. Right now, they don’t come into calls before providing logs. Actual resolution for some of the issues takes a long time and this is not good from the users perspective.
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