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Bitrix24

Bitrix24

Overview

What is Bitrix24?

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

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Pricing

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Basic

$61

Cloud
per month up to 5 users

Standard

$124

Cloud
per month up to 50 users

Professional

$249

Cloud
per month up to 100 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.bitrix24.com/prices

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $61 per month up to 5 users
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Product Demos

Work Time Management In Bitrix24

YouTube

Bitrix24 CRM Demo

YouTube

Twilio: WhatsApp Integration Demo

YouTube

Bitrix24 Demo

YouTube

Work Time, Reports & Meetings In Bitrix24

YouTube

Bitrix24: CRM (Demo)

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.5
Avg 7.7

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.6
Avg 7.9

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.8
Avg 7.9
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Product Details

What is Bitrix24?

Bitrix24 is a collaboration software with complete tools for management, collaboration, communication, and sales. Bitrix24 provides a unified platform for files, projects, messages, tasks, and contacts.

Bitrix24 comes with several dozen integrations available in Bitrix24.Market. Users can also create apps using its REST API.

Features:

  • Virtual office for a company to work, communicate and collaborate - at home or in the office.
  • Packed with client management, customer support, and marketing automation features, Bitrix24 CRM is a digital sales suite.
  • Set tasks, receive work reports, and manage projects online with the ultimate “get things done” tool from Bitrix24.
  • Tools used for quick and efficient communication with clients.
  • A template-based website builder allowing users to create websites, landing pages, and online stores.
  • An online business automation suite to help manage a team and workflows.
  • Unlimited free users.

Bitrix24 Features

Project Management Features

  • Supported: Task Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Tagging
  • Supported: Search
  • Supported: Integrates with other Project Management Tools
  • Supported: Visual planning tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Skype
  • Supported: Integrates with Gmail and Google Hangouts
  • Supported: Integrates with Outlook

File Sharing & Management Features

  • Supported: Versioning
  • Supported: Document files
  • Supported: Image files
  • Supported: Video files
  • Supported: Audio files
  • Supported: Document collaboration
  • Supported: Shared folders
  • Supported: Access control
  • Supported: Advanced security features
  • Supported: Integrates with Google Drive
  • Supported: Integrates with SharePoint
  • Supported: Device sync
  • Supported: Web interface
  • Supported: File change notifications
  • Supported: Simultaneous editing

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of

Bitrix24 Video

What is Bitrix24? It is a solution with cross-integrated modules including CRM, Contact Center, Website builder, Task and Project management, and well as Team Collaboration and Communications.

Bitrix24 Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android
Supported LanguagesEnglish, German, Spanish, Brazilian Portuguese, French, Italian (beta), Polish, Turkish, Chinese traditional, Chinese Simplified, Japanese, Vietnamese (beta), Thai (beta), Hindi (beta), Indonesian (beta), Malay (beta),

Frequently Asked Questions

Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.

Bitrix24 starts at $61.

monday.com, Microsoft SharePoint, and Thryv are common alternatives for Bitrix24.

Reviewers rate Scheduling highest, with a score of 9.8.

The most common users of Bitrix24 are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 12)

Poor document sharing between users, syncing of files unreliable

Rating: 1 out of 10
March 20, 2019
AT
Vetted Review
Verified User
Bitrix24
3 years of experience
Bitrix24 was being used initially as a file sharing program before rolling out other features. However, the file sharing proved completely unreliable compared to other providers and so we had to switch to an alternative.
  • None
Cons
  • File sharing is poor and doesn't sync consistently. It became easier just to email documents and files.
Not well suited for document sharing between users.

Bitrix24 is all you need in your Organization

Rating: 7 out of 10
December 16, 2016
Vetted Review
Verified User
Bitrix24
1 year of experience
Bitrix24 is being used by our organization for the general purpose and work related communication. It is being used across the whole organization and every employee of the company get the login details for the same. Bitrix24 helps us for communication between the employees related to work queries, business meetings, schedule, task allocation, file sharing, documents sharing, image sharing, etc. It connects all employees of the company present in different geographic locations. We get all our business tasks, meetings schedules, client information, and contact details all are in one platform i.e. on Bitrix24. Every day of work starts with bitrix24 and ends with bitrix24.
  • Bitrix24 is not only a chatting and communication platform. It does lots of activities for us to communicate with peers in best way which helps to get done our work activities done properly on time and as per schedule. For example, if there is a meeting scheduled on a particular date, we used to get the notification on that day once we login. Also we get a notification about who is going to attend and what the agenda of the meeting will be. The best thing is that all these activies are very user user friendly in bitrix24. You can easily understand it what's going on there.
  • Bitrix24 is very simple and understandable. The user interface of the bitrix 24 is damn good looking and appealing. The Update has various option to upload. You can upload any particular file for selected users. Task allocation bar also has various options. It tracks your task activities and keeps updates on it to the allocator. You can close the task by clicking on task completion button, hence the task allocator will automatically get notified that task is completed.
  • The another best thing of the bitrix24 is general update bar. Every employee can share their updates and task completion success on that. For example, in our organization if any campaign or project is successfully done then person related to that project to share his success with all, and also share his new findings and how they completed this by overcoming the challenges. That feature of bitrix24 is very unique. Even our organization director shares general updates and success milestones of the company on this bar.
  • You can make groups of particular teams or departments to interact with similar job roles of employees, where you can communicate all your project related queries and tasks with your peers.
  • In short bitrix24 has reduced the various emailing work within our organization.You don't have to wait for the email for work. You can ping a particular person and get your work done over the system. It is very useful in various small and big updates as well.
  • Bitrix24 also provides audio/video communication which is also helpful when communicating with senior managers to get better understanding and to solve various business problems.
Cons
  • In spite of various good features of bitrix24, it has room of various improvement also. Bitrix24 has various crash reports in our organization which makes birtix24 annoying. Sometimes the downtime is more than 5 hours, which makes bitrix24 poor on the technical side. This means you cannot depend on bitrix24 for your work; you have to maintain a back up plan for it.
  • You cannot connect various other applications in bitrix24. It supports very few applications. [For example] Grammarly works poorly in bitrix24.
Bitrix24 is overall is very good and has various good features also. But the best scenarios where bitrix24 is well suited is small team work sharing communication. You can make a small group of particular 10-20 employees of your project team or departmental team where you can communicate in a better way and do your work effectively, which saves time and cost of the work. Here in small groups the dependancies of work are small and less risk is there. But if you want to go use birtix24 for the whole organization with full function then more risk gets associated with it.

Intuitive tool for customer relationship management.

Rating: 9 out of 10
August 05, 2021
Bitrix24 is implemented in our marketing department and is used to manage our customer relations and better collaboration. Setting up this tool is quite easy and we can integrate this software with other tools and can make our work more convenient. It is a highly flexible tool. So this tool should work on its customer team.

  • It is an efficient tool in project management and we can track time spend on a project.
  • Its file-sharing feature is so helpful as I can share important files with colleagues.
  • Its integration is simple.
Cons
  • Its Audio conferencing doesn’t work well.
  • Some of its functions don’t operate perfectly.
Bitrix is a great tool for the management of customer relations. We are highly inspired by the speed of this software and the way it has organized our lives. Because of its features, we are capable of collaborating with our team and its time tracking, file sharing, and integration features work so well.

The complete Social intranet for your company!

Rating: 9 out of 10
February 05, 2018
Bitrix24 is used as a CRM system to track user data and collaborate better.
  • Android App
  • Integration with other services
  • User management
Cons
  • Some parts of Bitrix24 are too complex. Please let users have more freedom to configure fields to their liking.
  • The presence of too many tools can be overwhelming at first.
Bitrix24 is a structured tool to collaborate on various projects. The audio/video communication option is a great addition.

The BEST looking CRM that saves your team and business time.

Rating: 9 out of 10
May 19, 2021
SM
Vetted Review
Verified User
Bitrix24
3 years of experience
It is used as a CRM, email, and task & project management. Bitrix24 unifies using multiple applications into one beautiful, easy-to-use program. Opening, closing, and switching into different applications uses more time than one program that can do it all. It saves time, and computer resources too.
  • Unser Interface. You can even change the theme of the application.
  • You can see everything visually well.
  • Connecting with your email platform.
Cons
  • Technical support option with longer reply times for all users, not just commercial accounts.
  • Payment Options integration.
One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time.
If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
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