January 06, 2020
Score 8 out of 10
Read Steven Senft's full review
The support from Blackbaud is top-notch. Although it is mostly available through chat, they are able to solve most issues, guide you through the solution and also give you articles that you can save with the step by step instructions. So many times we were looking for very specific solutions to specific problems or issues, and the staff was very receptive and open to help.