Blackbaud FIMS (formerly MicroEdge) Reviews

7 Ratings
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Score 6.0 out of 100

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Reviews (1-4 of 4)

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February 11, 2020
JoAnn Tiefau | TrustRadius Reviewer
Score 6 out of 10
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Return on Investment

  • Good reporting (by program area, geographic area, payments, and backgrounds) for close to 250 grants per year
  • Due to familiarity of program (MicroEdge), not too difficult to convert to new program of Blackbaud Grantmaking
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August 19, 2015
Margie O'Connor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
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Return on Investment

  • Managing nonprofit contacts efficiently through contact management, email integration (GIFTS Email Plus module), and managing multiple contacts per organization.
  • Increased employee efficiency, especially once we roll out the system for program use foundation-wide.
  • Increased financial efficiency through an accountability-based management system of the grants database and the Finance Dept database.
Read Margie O'Connor's full review
December 23, 2015
Anonymous | TrustRadius Reviewer
Score 4 out of 10
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Return on Investment

  • Reporting was difficult on GIFTS - often we had to place data into Excel by hand since we could not create simple customized reports. This increased time spent on tasks GIFTS was supposed to streamline.
  • GIFTS did not alert us to duplicated organization records, so often it was difficult to reflect an organization's full grant history to our Board of Directors, leading to employees spending time searching through paper records to make sure all information was properly reported.
  • GIFTS created duplicate contact records, meaning it was difficult to find out which contact was related to which organization and cluttered our data. This caused decreased processing and response time to "new" contacts who turned out to be previous contacts or contacts whose information was tied to previous organizations. Even when contact information was updated for a new organization, sometimes the program would revert to the first organization contact information, several times leading to checks cashed to incorrect organizations---the very worst consequence of using GIFTS to our organization. Thankfully, the money was recovered upon the few times that error occurred, but it led to me and other employees reading through out 800+ checks before issue to make sure the correct organization was in fact being rewarded.
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Blackbaud FIMS (formerly MicroEdge) Scorecard Summary

What is Blackbaud FIMS (formerly MicroEdge)?

Blackbaud invites the user to manage and improve your funding and giving process with Blackbaud FIMS, a single, customizable foundation management software solution.

It is based on the former MicroEdge FIMS product.

Blackbaud FIMS (formerly MicroEdge) Technical Details

Operating Systems: Unspecified
Mobile Application:No