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Blackbaud NetCommunity

Blackbaud NetCommunity

Overview

What is Blackbaud NetCommunity?

The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks.Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping users:Connect…

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Recent Reviews

Solid

8 out of 10
July 17, 2018
Incentivized
We use Blackbaud to support all initiatives in the foundation. Whether it's online or through traditional media, Blackbaud has the …
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Completely Satisfied

10 out of 10
June 23, 2017
Incentivized
We use Blackbaud NetCommunity (BBNC) for foundation-related event registrations and online contributions. It allows us to create varied …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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N/A
Unavailable

What is Blackbaud NetCommunity?

The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks. Blackbaud NetCommunity provides tools to engage alumni and supporters,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Blackbaud NetCommunity?

The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks.

Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping users:

  • Connect in person and create memorable alumni engagement events with online alumni management system tools to help foster a personal connection between alumni and a school
  • Share the right message to the right constituent with personalized website content that's dynamically customized to alumni
  • Make every email count with donor insight and personalization tools to help reach the right audience with the right message

Blackbaud NetCommunity Competitors

Blackbaud NetCommunity Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Almabase and Hivebrite are common alternatives for Blackbaud NetCommunity.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Blackbaud NetCommunity are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(70)

Attribute Ratings

Reviews

(1-22 of 22)
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December 29, 2023

NetCommunity For Now...

Darcy Turner | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Incentivized
We use BBNC to host our donation pages, for event registrations and for blast e-mail communications. The integration with Raiser's Edge and the gift queue and to load communication lists from queries helps to limit the number of products we need and keep tight integration.
Linda Behrman | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have utilized Blackbaud NetCommunity for email communications with our constituents including e-newsletters, appeals, and special announcements. We also used Blackbaud NetCommunity for setting up donation pages on our website to collect gifts from our constituents. The forms allowed us to easily create donation pages that were secure and easy to use by our constituents.
December 11, 2019

basic but useful

Lena Trubnikova | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We use NC in 3 ways:
1) it hosts our donation forms
2) we create event registration forms (only ticketed events)
3) we send out e-blasts from NC
NC Spark is used primarily by the fundraising and marketing departments but it services the whole organization.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It's being used across our Advancement division, particularly by our Advancement Services team and Communications department. It allows us to create mass communications for our constituencies. We're also able to do event-based fundraising via our event invitations and event registration forms. We're looking into the potential of e-cards as well as updating our event modules for better functioning and more modern registration pages.
Lily Barger | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
NetCommunity is being used by the one group within the University to send emails. We are not currently using the community section of BBNC, although we did several years ago. We use NetCommunity with our constituent management software (Raiser's Edge) and the software programs are integrated so it streamlines data maintenance and ensures that we respect constituent communication preferences.
Michelle Hidalgo | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I am a Blackbaud site admin for my organization. I work for the Foundation of American Academy of Pediatric Dentistry so we use Blackbaud NetCommunity in our Foundation for our website donation page. We have a Blackbaud hosted WordPress site that I also manage and our donation forms are available through NetCommunity for our give now page.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud NetCommunity (BBNC) for foundation-related event registrations and online contributions. It allows us to create varied means by which the donor or other constituents can become an active participant in the worthwhile endeavors of our organization.
Douglas Fok | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Creating eblasts to send to organizations and constituents
  • Creating donation and registration pages for constituents
Blackbaud NetCommunity is being used by the whole organization, developing the constituent list, maintaining the list, creating templates for eblasts and sending/scheduling the eblasts.

Addresses our problem of reaching our audience digitally and socially in a mass way as well as creating pages for our constituents to access to sign up for events or teams.

Score 7 out of 10
Vetted Review
Verified User
Incentivized
NetCommunity is being used as the official website for Kaweah Delta Hospital Foundation. We are able to share information about the foundation and accept credit card payments online. We also use the website to register people and companies for our annual golf tournament.
Heather MacKenzie | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
There are two main users in my office, one other person who is in charge of our "marketing" and me. She does the text, photos, and look and feel of the site, and I do the background stuff that makes it work with RE. It is our only website at this time.
Katalin Sankowich | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We used Net Community for an extremely short period of time. Our level of dissatisfaction with the product, integration and support was so great that we actually moved to another system mid-contract with Blackbaud. We were using NetCommunity Spark to handle online donations.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We currently use Blackbaud NetCommunity as our main source for online fundraising. We create various pages for our various events, schools, and philanthropy groups that request a donation page. We import our gifts daily and track our progress of online gifts from NetCommunity monthly. We have seen great increases in our online giving and plan to continue to use NetCommunity. We are also starting to use everydayhero for our peer to peer fundraising so that sharing the link and building momentum can be easier (NetCommunity does not allow for messages or social media sharing).
Elaine Tucker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud NetCommunity across the entire organization. We put on over 100 programs per year and handled all our event registrations through NC; we also take donations and process memberships through the interface. Our volunteers are also able to sign up for volunteer opportunities on line.
It integrates well with our Raiser's Edge database and the plug-in to download transactions is pretty smooth.
John Glenn | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use NetCommunity to provide a web page for grant applications on our main website. We chose this product due to it's integration with Blackbaud Raiser's Edge and Fusion Lab's GrantEdge. It is deployed in a three server setup. We use a DMZ facing web server, an internal Raisers Edge Web Services Server and the Database server. It allows us to provide an application for users to fill out on the web in order to apply for a particular grant in their field. That application is then filled out and the information is passed on to the GrantEdge program to process the grant.
In addition to this we also use NetCommunity to manage our email newsletters and memberships to email lists.
January 06, 2016

Unbeatable Integration

Alicia Barevich, bCRE, bCEE | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud NetCommunity heavily throughout the school. It integrates with Faculty Access for the Web and NetClassroom, which we use for grading, attendance, billing, etc. We use NetCommunity as our parent portal and mass email system. Most departments utilize BBNC email for their mass communication, due to its fantastic integration with Raiser's Edge and Education Edge. It is also our parent and alumni portal. It allows for profile updates (as well as sports signups, immunization updates, etc). There is a directory for both current parents and alumni to use for networking and carpools. It is also where we put any information that needs to be locked behind a login. There are customizable levels of security, so we also have some "rooms" where, for example, only the board can access. It can be tricky to customize, but as a whole, is quite strong.
Karen Stuhlfeier, bCRE Associate | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Our school used NetCommunity for our Advancement and Alumni pages for about 4 years. We have recently switched to using Blackbaud's Online Express because it is really all we need and it is much more cost efficient for our organization. I also used NetCommunity at the previous school I worked at. I found that as long as someone was willing to put in the time to learn how the product worked it worked great The problems came from users who didn't bother to go through the training and then didn't find it to be "intuitive".

NetCommunity works great for online giving and event registrations. The transactions for both are easily integrated into batches in Rasier's Edge. The registration form is a little cumbersome if there is more than one registration unit involved with the event. Donors thought that the form was too lengthy to fill out. The alumni directory was hard for people to understand and really was more trouble than it was worth. We had to give that piece up when we went to Online Express. Sending emails from NetCommunity works well, although our organization has found that we like Online Express much better for this.There is more flexibility with the design of the email and with Online Express you manage the entire process from Raiser's Edge.

NetCommunity is a good product if need a more total website solution. If your organization just needs to be able to manage emails,online donations and event registrations go with Online Express.
Dave Gladson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We used Net Community up until 9 months ago, when we switched to another product. We were using it to host our website, manage our donor database, and sending our donor emails for the whole organization. Basically, we used NetCommunity to communicate with our donors and manage our external web presence.
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