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Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

Overview

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Role-based user permissions (9)
    8.9
    89%
  • Mobile access (9)
    8.0
    80%
  • Reporting and data visualization (9)
    7.6
    76%
  • Wealth screening (8)
    6.5
    65%

Reviewer Pros & Cons

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Pricing

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What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.blackbaud.com/fundraising…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Communications and Marketing

Constituent engagement and marketing features

6.6
Avg 5.3

Reporting and Analytics

Reporting and analytics about constituents and donations

7
Avg 6.2

Fundraising and Events

The ability to accept and process donations and manage events

5.1
Avg 4.9

Security and Platform

Features related to security and general platform usage and implementation

7.6
Avg 6.8
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Product Details

What is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's purpose-built exclusively for fundraising. It is designed to streamline data and reporting processes, increase operational efficiency, and provide insight to every stage of the constituent lifecycle, helping users attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on a mission.

Blackbaud states that on average, Raiser's Edge NXT customers experience:
  • 35% growth in number of donors
  • 48% growth in number of gifts
  • 44% growth in total dollars raised

Blackbaud Raiser's Edge NXT Features

  • Supported: Donor Information Management
  • Supported: Reporting and Dashboards
  • Supported: Open, Cloud Platform
  • Supported: Data Health Services
  • Supported: Simple Email Marketing
  • Supported: Donations, Pledges, and Payments
  • Supported: Recurring Gifts
  • Supported: Wealth Analytics
  • Supported: Crowd-Fundraising Tools

Blackbaud Raiser's Edge NXT Screenshots

Screenshot of Benchmarking in Blackbaud Raiser’s Edge NXT helps users understand fundraising performance by comparing their organizations against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.Screenshot of Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.Screenshot of Work Centers enable management of a portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of constituents and drive action. Action-triggering insights reveal areas that should be focused on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.Screenshot of Out of the box dashboards and reports display how an organization is performing at all times. Dashboards can be customized based on what’s important, to achieve a clear view of the organization’s performance.Screenshot of Online giving pages.Screenshot of Constituent records are designed to surface everything needed to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.Screenshot of Social sharing toolsScreenshot of Open, cloud platform

Blackbaud Raiser's Edge NXT Videos

Blackbaud Raiser’s Edge NXT is a cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits, it brings together people, technology, and processes into one solution to help users raise awareness, increase engagement, and drive results for an organization.

Watch Customer Spotlight: Fidelco Guide Dog Foundation

Watch Customer Spotlight: Ronald McDonald House Charities Bay Area

Blackbaud Raiser's Edge NXT Integrations

Blackbaud Raiser's Edge NXT Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

DonorPerfect, Salesforce Sales Cloud, and Bloomerang are common alternatives for Blackbaud Raiser's Edge NXT.

Reviewers rate Role-based user permissions highest, with a score of 8.9.

The most common users of Blackbaud Raiser's Edge NXT are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(625)

Attribute Ratings

Reviews

(76-100 of 365)
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Score 5 out of 10
Vetted Review
Verified User
Incentivized
I use NXT mostly to enter Actions and Notes into the records of donors after completing cultivating steps or finding out background information about them. I also use it to identify information about a donor if they're calling and need some background details about prior gifts or whether or not we received a gift. In terms of data analytics, we are also in the process of building out dashboards to display KPIs such as retention rates, revenue, etc.
Saul Korin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud Raiser's Edge NXT to manage our data for fundraising for two separate organizations. We are able to track our data, review trends, follow up on leads, track actions, manage prospects and evaluate efficiency while using the database. We are also using it to make decisions about solicitations and tracking lapsed donors.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We utilize Blackbaud Raiser's Edge NXT as our donor relationship management system and donation tracking. We also utilize for tracking grants and event sponsorships. The software allows us to quickly and easily manage the day-to-day work of fundraising for a robust human services nonprofit. We use Raiser's Edge daily and even staff outside of a true fundraising role (such as our CEO or Chief Communications Officer) find it easy to use. As the administrator for the system for our organization, I have only run into a few issues that have required me to dig deeper into their FAQs or knowledge base online.
December 13, 2022

Say YES to NXT

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have been with Blackbaud for over 15 years and moved to NXT about three years ago. We utilize the system by keeping our donors, prospects, employees, volunteers, and community members updated. All cash and in-kind donations are posted on accounts within NXT, and acknowledgment letters are generated for those gifts. Notes are kept in the note file as appropriate. Monthly reports are generated through Raiser's Edge to reconcile our foundation records with our corporate accounting department. If I need to report on a particular constituency, I can generate those reports as well. We print labels and envelopes for groups.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it to manage our donor relationships. It is particularly helpful for managing interactions with donors (Actions) and the Address Radius tool for assessing where our supporters/prospects/alumni live. Individuals are able to create donor lists easily to sort and analyze constituent information, although it is limited. I like how I can easily access it by computer or on my iPhone. We also use it to send certain email marketing/fundraising messages.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud Raiser's Edge NXT for managing donor relationships. This includes tracking gift history, recording communications with donors, and making sure their contact information is current. It is a great tool to see all information in one place with a very user-friendly interface.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
NXT provides a user-friendly interface with my organization's donor data. The back-end team uses RE for mass uploads of data, but I use NXT to look up donor information and to update my interactions with donors.

I've worked with donor databases for over 20 years, including bespoke systems and Blackbaud's more basic product, eTapestry. NXT is intuitive and easy to work with, and puts the data I need at my fingertips. There is LOT of information about each donor and each gift.

Whenever I have to go into RE - to generate complicated reports, for example - I am reminded how simple and easy NXT is to use.
December 08, 2022

Regular User of RE NXT.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses RE NXT to manage constituent profiles. RE NXT allows us to easily access donor information and prepare strategic outreach for groups of donors and individuals. I use RE NXT on a daily basis to manage personalized communications with donors.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Raiser's Edge NXT is our donor database. We use it to accept and keep track of all donations. We use it to keep current information about our donors and build relationships with them. We use it to communicate with all our donors and constituents. We use it to track patterns of giving over time. We use it to pull many different reports and mailing lists.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
NXT allows some reporting to be made easy enough for any user to pull. Development tracks their contact reports and accountability through NXT. We recently added ResearchPoint, allowing solicitors to see financial information on their prospects. Most users use NXT strictly to pull contact information on constituents or view media files on their records or add an action, so they are not using it at a very high level.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud Raiser's Edge NXT as a relationship and data management tool. With this, users can quickly access donor information for insights into their giving history, event participation, and touchpoints. It's a great tool to have on the go when needing to look up a specific donor's most recent gift or notes from a prior meeting. Data updates are made accordingly by staff or volunteers.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use NXT to manage a fundraising and alumni database for my organization. This is the primary database for donation management, alumni information, and philanthropic reporting. This product allows fundraisers to access donor information with ease of access, reports to be generated for C-suite review, and lists to be pulled for a multitude of mailings.
December 06, 2022

NXT to the rescue

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I love NXT because it allows me to have all of our donor information at my finger tips, whether I am in the office or on the road. The app works just as well as the desktop version and is very user friendly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Blackbaud NXT as the database manager for a non-profit organization. Blackbaud NXT helps our fundraisers to stay focused, organized and on task. We use the database to maintain constituent information, relationships, gift management, moves management, for the promotion and registration of events, for soliciting and tracking donations, marketing and constituent correspondence. We use the dashboard and reporting tools to provide insights into our donors and to analyze appeals.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use NXT every single day. We rely on this SW to manage our 10K+ donors and friends. We use it to maintain information on previous meetings and calls. As well as build specific mailers, events and appeals around geographic areas or givers to specific areas of need. We process gifts in many ways and NXT supports this endeavor. They help us keep our funds' growth progress clear, because we have many.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use NXT to track and manager the full donor cycle of our constituents. In addition to recording gifts, NXT is used to track all engagement between individuals/organization with our institution. The platform helps my team strategize on needed engagement touches in order to solicit first gifts, renew annual donors, and maximize major gift asks.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use daily for our fundraising team in capturing information on donors and tracking contact reports, proposals, business information, gifts, wealth ratings. Have used NXT for the last 4 years which has been wonderful for frontline fundraisers where they are able to access portfolio information at anytime and able to download reports that makes it more collaborative with the operations team.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
One of our main uses of NXT is for fundraisier gift tracking. We use opportunities to track asks through the year to calculate fundraiser credits and ROI. NXT also stores all donor information to aid in the gift cultivation and stewardship process. Our team also uses Raiser’s Edge Database view, so our use is split amongst the team. Our fundraisers use NXT and our data entry specialists use database view for gift entry and database maintenance.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
RE NXT serves as our organization's CRM. In this capacity we enter donors, donation amounts, other information so we can track, acknowledge, cultivate, retain, donors. It serves well as the conduit for to FE; however, there are significant weaknesses in the system with respect to how it integrates with marketing. The fact that so often BB products are closed to partnering with other sources causes great consternation given the costs of your adds ons and the fact they do not meet our needs is frustrating.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it to look up donor information such as recent gifts. Our library staff uses it to keep track of patrons who visit every day. They mark it as an action and then pull a report at the end of the day. I usually use RE database more then NXT but I like to have both open during my work day.
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