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Blackbaud Raiser's Edge NXT

Blackbaud Raiser's Edge NXT

Overview

What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Role-based user permissions (9)
    8.9
    89%
  • Mobile access (9)
    8.0
    80%
  • Reporting and data visualization (9)
    7.6
    76%
  • Wealth screening (8)
    6.5
    65%

Reviewer Pros & Cons

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Pricing

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What is Blackbaud Raiser's Edge NXT?

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.blackbaud.com/fundraising…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Communications and Marketing

Constituent engagement and marketing features

6.6
Avg 4.9

Reporting and Analytics

Reporting and analytics about constituents and donations

7
Avg 6.1

Fundraising and Events

The ability to accept and process donations and manage events

5.1
Avg 4.4

Security and Platform

Features related to security and general platform usage and implementation

7.6
Avg 6.3
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Product Details

What is Blackbaud Raiser's Edge NXT?

Blackbaud Raisers Edge NXT is a cloud-based fundraising and relationship management solution that's purpose-built exclusively for fundraising. It is designed to streamline data and reporting processes, increase operational efficiency, and provide insight to every stage of the constituent lifecycle, helping users attract new supporters, engage them with the right communications according to their unique preferences, and grow their impact on a mission.

Blackbaud states that on average, Raiser's Edge NXT customers experience:
  • 35% growth in number of donors
  • 48% growth in number of gifts
  • 44% growth in total dollars raised

Blackbaud Raiser's Edge NXT Features

  • Supported: Donor Information Management
  • Supported: Reporting and Dashboards
  • Supported: Open, Cloud Platform
  • Supported: Data Health Services
  • Supported: Simple Email Marketing
  • Supported: Donations, Pledges, and Payments
  • Supported: Recurring Gifts
  • Supported: Wealth Analytics
  • Supported: Crowd-Fundraising Tools

Blackbaud Raiser's Edge NXT Screenshots

Screenshot of Benchmarking in Blackbaud Raiser’s Edge NXT helps users understand fundraising performance by comparing their organizations against other organizations within a specific vertical or mission, or organizations of a similar size. The reports also quantify the revenue potential associated with improving, and surface actionable insight. Metrics include retention rate, recapture rate, acquisition rate, total revenue, revenue per donor, and current donors.Screenshot of Integrated analytics in Raiser’s Edge NXT help organizations identify their constituents’ gift capacity and recommends whom solicitors should be targeting for maximum major gifts. Simple & reliable ratings appear on constituents’ profiles, and lists include a ranking of all screened constituents from highest to lowest wealth.Screenshot of Work Centers enable management of a portfolio with a cohesive, clearly-defined process for all fundraising activities. They are designed to instill a deeper understanding of constituents and drive action. Action-triggering insights reveal areas that should be focused on, actions completed, constituents who need attention, proposals in progress, gifts received, and progress towards goals.Screenshot of Out of the box dashboards and reports display how an organization is performing at all times. Dashboards can be customized based on what’s important, to achieve a clear view of the organization’s performance.Screenshot of Online giving pages.Screenshot of Constituent records are designed to surface everything needed to know about a supporter in a single place. Tiles containing important supporter information such as contact information, giving history, and wealth ratings can be collapsed and organized according to each user’s preferences.Screenshot of Social sharing toolsScreenshot of Open, cloud platform

Blackbaud Raiser's Edge NXT Videos

Blackbaud Raiser’s Edge NXT is a cloud solution for nonprofit fundraising and relationship management. Designed exclusively for nonprofits, it brings together people, technology, and processes into one solution to help users raise awareness, increase engagement, and drive results for an organization.

Watch Customer Spotlight: Fidelco Guide Dog Foundation

Watch Customer Spotlight: Ronald McDonald House Charities Bay Area

Blackbaud Raiser's Edge NXT Integrations

Blackbaud Raiser's Edge NXT Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported LanguagesEnglish

Frequently Asked Questions

Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.

DonorPerfect, Salesforce Sales Cloud, and Bloomerang are common alternatives for Blackbaud Raiser's Edge NXT.

Reviewers rate Role-based user permissions highest, with a score of 8.9.

The most common users of Blackbaud Raiser's Edge NXT are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(625)

Attribute Ratings

Reviews

(1-25 of 365)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
My organization is a private high school which operates similarly to a small college. We use RE-NXT for our fundraising efforts. RE-NXT makes it so easy for our gift officers to find the information they need about their prospects quickly and efficiently. List generation is a breeze and so easy to share. Attachments are easy to access as well.
Sharon Sandberg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Blackbaud Raiser's Edge NXT mostly for day-to-day work with the fundraising part of my job. I still rely on Raiser's Edge (database) for most gift entries. I do like that Blackbaud Raiser's Edge NXT offers a way to automatically process monthly gifts with credit cards or bank (direct debit) with "a few clicks." It's nice to have that reliability and security for those gifts. I do wish they would figure out a way to do auto-pay with pledges. I use "Lists" a lot, it's user-friendly but very linear. As my job duties change, I feel I will be using it more, especially managing a portfolio.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud Raiser's Edge NXT as our donor database. It is our centralized resource to track prospects, donors, volunteers, vendors, as well as moves management.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud Raiser's Edge NXT as our one-stop database for our donor information. Blackbaud Raiser's Edge NXT allows us to easily access the information that we need quickly, and even allows for personal customization of the ordering of the information - allowing users to see the information they need to do their specific work.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud Raiser's Edge NXT is used for fundraising by development staff and for record management of donations and pledges received. We track proposals/opportunities for various campaigns, actions taken by development team and university with the donors. We analyze data for giving to better suit our asks to constituent interests. We have event records showing who is attending. We pull lists based on data points and/or location of constituent.
Rating is not high at this point due to limited ability for pulling data - not all data points can be used to filter data and some report results vary from same data pull using traditional database. When fully developed it will be a powerful tool for development work.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use NXT as our CRM and marketing platform. We use the database for a wide array of things including: creating mailing lists, managing user contact information, prospect research, fiscal reporting, communications emails, and gift tracking. Personally, I touch on most of these myself since I am the data manager for the platform. Users come to me when something isn't working or they don't know how to do something.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
At my organization, we use Blackbaud Raiser's Edge NXT to manage our donor database as well as keep track of grants and funding opportunities. Blackbaud Raiser's Edge NXT helps us pull quick lists to find out about the success of an appeal, the giving history of any one donor, and the status of open pledges, among may other things. We average around 2000 individual gifts a year and have a database of around 11,000 constituents.
Katrina Noplos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Using Raiser's Edge NXT gives my organization the edge to quickly and efficently add gifts and data to the database, and also extract reports and information quickly. Having the dual views (webview and database view) gives each member of our department the functionality to decide which view works best for them. Major gift officers love to see all the donor information upfront in webview, and our back of house processing loves database view- with some additional webview features that come in handy!
Roger Berg   Jr. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Blackbaud Raiser's Edge NXT on a daily basis. Blackbaud Raiser's Edge NXT is a cloud-based system which means our users can access it from anywhere there is internet access. We keep track of all of our existing and potential donors, their giving, their contact information, and everything we need to best insure that we are able to thank our donors and help them feel that they are important to and valued by us.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud Raiser's Edge NXT allows our department to manage donor data from donations to contact information to actions. The easy-to-use reports give us an up-to-the-moment snapshot of our campaigns and funds. As a team of 4, the time we have is limited and the built in reporting, ease of data entry, and the quick-build forms and events allow us to utilize our time most efficiently.
Brittany Beltz | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use NXT daily! It is our primary CRM system, which contains all of our donor and prospect information. It connects with our database where we can pull reports. The system allows us to put in all constituent data and information and updates for digital and phone communications, along with gift data.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Blackbaud Raisers Edge for our CRM for fundraising, events, action tracking, donor contact, marketing and financials. It is used by Development, Finance, and Program Outreach. It accurately tracks fundraising numbers and constituent interactions so hundreds of employees can be aware of such actions and not "step on each other's toes". Biographical information is easy to enter and update and using Queries and Exports is fairly simple.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud Raiser's Edge helps our organization track incoming donations, pledges, and capture information related to donors and volunteers. We use Raiser's Edge to capture important information such as giving history, relationships, and meeting notes. We have thousands of donors and volunteers with our organization, meaning we have A LOT of data to capture. Raiser's Edge is built to capture this information in an organized and logical manner.
Serena Livingston | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Blackbaud to manage our alumni and fundraising database. We use the software for reporting, prospect management, producing appeal lists, processing donations, and capturing donor/alumni information. We have over 100k records.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Raiser's Edge NXT to store all of our constituent and gift data for fundraising at a college. The RE database view allows our research and advancement services teams to view granular data and the NXT web-view is useful for our gift officers to enter contact reports and view an overview of ratings and gift information for their prospects.
Cynthia E. Williams, MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use it for donor management to record activity and engagement, to select prospective donors and drive fundraising. I use it to connect and interact with donors and corporate partners. This is my reference when identifying potential and untapped donors to determine their giving capacity. I use the data analytics for recommendations.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Blackbaud has done an outstanding job simplifying its flagship product, The Raiser's Edge. NXT is intuitive and easy to use, especially after having used the classic program. Like any good CRM it's cloud-based and can be accessed from anywhere and doesn't require installation of additional software or VPN. We use NXT to manage constituent relationships, including their communication preferences, and also use it for Events, gift processing and reporting.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
<ul><li>Regional Development Executive s keep track of prospects and actions</li><li>Emailing donors and employees</li><li>Events</li><li>Donation forms</li><li>Incoming donations</li><li>Reporting</li></ul>Raiser's Edge NXT has helped us in communication better with our donors and employees. It has also helped with mainstreaming our events as it is easier to keep track of participants and sponsors.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use NXT to manage our donor database and track gifts we receive, gifts pending, etc. Helps our development officers keep their portfolios efficient and productive. Helps our database manager produce reports showing progress. Helps our gift processing team import gift data
Bailee Copas | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We use Raiser's Edge NXT as a donor management tool within our small foundation. This told helps us track constituent interactions and donations. We have about 3,000 donors.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Blackbaud Raiser's Edge NXT every day to look up my donor's information we have stored on the software. Using NXT allows me access to not only their address, and phone numbers but also to their last pledges and payments along with media that is attached to their account.
January 02, 2023

Cautiously optimistic

Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is our CRM for fundraising. We use it to track gifts, manage donor and prospect engagement, plan engagement based on analytics and develop solicitations in part on history tracked on RE. We need more help in identifying major gift prospects and a better way to track and calendar engagement on best prospects.
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