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Blackboard Collaborate

Blackboard Collaborate

Overview

What is Blackboard Collaborate?

Blackboard Collaborate is an online, collaborative learning platform well-suited for the education industry and corporate learning needs. It includes features such as screen and application sharing, web conferencing, and integration with Blackboard Learn.

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Recent Reviews

TrustRadius Insights

Synchronous Environment: Users appreciate the software's synchronous environment, with many reviewers stating that it allows for real-time …
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Collaborate with Ease

8 out of 10
October 03, 2016
Incentivized
We use Blackboard Collaborate for meetings and for tutoring students, one-on-one or in groups. Our department, the instructional …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Classroom

$300.00

Cloud
per year

Department

$9000.00

Cloud
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Blackboard Collaborate?

Blackboard Collaborate is an online, collaborative learning platform well-suited for the education industry and corporate learning needs. It includes features such as screen and application sharing, web conferencing, and integration with Blackboard Learn to provide a complete learning management system (LMS).

Blackboard Collaborate offers a browser-based web conferencing tool to facilitate interaction between instructors and students. It has a classroom chat feature that offers a messaging platform for students to share images, text, audio, and video. It also supports live captioning to meet the accessibility needs for deaf and hard of hearing students with its Blackboard Live Closed Captioning Service feature.

Its interactive Whiteboard feature is used for conducting presentations using PowerPoint slides for engaging multiple participants with a single presentation. However, Whiteboard content can be added or edited directly from Blackboard Collaborate without opening PowerPoint. And despite being browser-based, Blackboard Collaborate does offer some features through its Blackboard Collaborate ™ Mobile app.

Blackboard Collaborate Video

Blackboard Collaborate: A one click virtual classroom

Blackboard Collaborate Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Blackboard Collaborate is an online, collaborative learning platform well-suited for the education industry and corporate learning needs. It includes features such as screen and application sharing, web conferencing, and integration with Blackboard Learn.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Blackboard Collaborate are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(118)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Synchronous Environment: Users appreciate the software's synchronous environment, with many reviewers stating that it allows for real-time interaction and feedback. This feature is particularly beneficial in online and hybrid courses where students can ask questions and receive immediate responses from instructors.

Video Option: The video option is highly regarded by users, who believe it adds a personal touch to the learning experience. Many reviewers mentioned that seeing their professors' faces humanizes the online course and makes it more engaging, especially for 100% online courses.

Record Option: The record option is praised for its usefulness in accommodating various needs such as students who cannot attend classes, those with special needs, enrichment/supplement sessions, and content reviews. Several users found this feature valuable for creating training materials or reviewing sessions at a later time.

Challenging Login Process: Several users have found the login process of Blackboard Collaborate to be challenging, particularly for those who are not computer literate. They mention that it is time-consuming and requires several steps, leading to frustration.

Compatibility Issues with Java: Some users have experienced compatibility issues with Blackboard Collaborate due to its reliance on an updated version of Java. This has caused difficulties for students and parents, as well as frustrations related to browser and operating system compatibility.

Cumbersome Access to Recorded Sessions: Users have reported that accessing recorded sessions in Blackboard Collaborate can be cumbersome, especially for professors who are not proficient with computers. They suggest the need for more customizable options on professors' webpages and expanding the range of acceptable file formats for presentations.

Users commonly recommend Blackboard Collaborate for the following reasons:

  1. Users find the platform easy to use and convenient due to its user-friendly interface and lack of software installation requirements.

  2. Many reviewers praise Blackboard Collaborate for its effectiveness in facilitating web conferencing or virtual classrooms, highlighting its seamless experience for online meetings, presentations, and interactive discussions.

  3. Users appreciate the range of features and functionality offered by Blackboard Collaborate, including screen sharing, chat capabilities, breakout rooms, and collaborative whiteboarding. These features enhance collaboration and engagement during virtual sessions.

Attribute Ratings

Reviews

(1-25 of 30)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It allows you to manage your teams very efficiently.
  • The platform is very good for maintaining a well coordinated environment for workshops.
  • It allows the organizer of events program a schedule for meetings, or set up a permanent meeting space.
  • I think there is room for improvement when it comes to the share-screen function. While I prefer it to some other online meeting platforms, videos do have a distinct drop in video and audio quality when buffering in a different computer.
  • The connection display does not always reflect an accurate image of guest's internet connection. I love the feature that allows you to see which participants are struggling with their internet, so as to avoid involving them as much until their issue is solved; yet it doesn't always reflect their status.
  • I would love it if they implemented more reactions for participants in the platform.
  • An area that I see with a lot of potential is related to how many users can display their video on the main event screen.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Fast synchronization accross devices upon a change
  • Well organized and simple to use
  • Able to take short quizzes and put a timer on them
  • Able to upload documents for assignments and provide a quick review of that document
  • First time users have it hard to understand how to use it. Maybe, provide a "User Guide for the first-time log in users" would help to navigate easier with Blackboard.
Mariann Hawken | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Support learner engagement via breakout rooms.
  • Facilitate participant engagement via polls and chat.
  • Share content via browser sharing or file sharing.
  • Seamlessly integrate with Blackboard learning management system.
  • Needs to support digital backgrounds for user privacy.
  • Needs live transcription support for users with disabilities.
  • Needs preloading option for poll questions, especially for large scaled sessions.
Akhilesh Arya | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Live Poll is an amazing option to engage students during live sessions
  • Breakout groups allow you to interact with students one on one or to interact with them by making small groups
  • Live captions
  • Chat option
  • Delay in audio/video especially when you have more students in class
  • Requires very high bandwidth
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • You can kick out people who are disruptive or not meant to be in the room.
  • Ability to see who’s talking through highlights
  • Options for cameras on or off depending on preference
  • Sometimes sound quality is poor
  • Difficult to monitor the chat with many users
  • Could incorporate a list with the raise hand feature to see who raised their hand and when
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Ability to share screen/audio
  • Easily accessible through LMS
  • Easily record/play back sessions
  • Polling tools
  • Accessibilty (desktop, mobile app, telephone for audio)
  • The interface needs a rework—some things are not at all intuitive. A surprising number of students needed help finding the session recordings, for example.
  • Connectivity can be an issue (dropped audio, frozen video, getting disconnected). This is more likely due to the network than to Blackboard Collaborate.
  • Better polling tools.
  • Picture-in-picture to share screen and camera (of the speaker, for example) at the same time.
Rita Wheeler | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
  • The ability to break students out into smaller groups and then bring them back to the main room
  • Having all tools (chat, participant management) all on one page
  • Quality of video in large meetings
  • Price is high compared to competitors
Becca Guler | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The Whiteboard feature is perfect for tutoring. We use it to write out formulas, draw diagrams, etc while in video chat to enhance explanations.
  • The file attachment feature is also very handy. This means we don't have to do a follow-up with a student using their email to send files of handouts, etc.
  • It's great that we only have to share a classroom access link for a student to enter a session. With other products, they had to set up a username and log-in with an account. Link access means 1 less hassle.
  • We are currently beginning to use the "record session" feature video sessions to use as training for new employees.
  • I recently tried to use the Share Screen feature, which would be extremely valuable for online tutoring, but despite installing the additional Blackboard Screensharing app, it won't work. I have not yet contacted support to get help with it, but it seems this should work when one follows the instructions.
  • It's not incredibly intuitive in its setup. For example, to get the "share video" icon to appear (the only way you can activate the camera to start video feed), you have to do a sound and video test first.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Enables teachers to upload PowerPoint presentations and display them for the class
  • Allows multiple people to be present at one time
  • Has adequate tools for teachers to be able to engage class in interaction (polling, raising hand, allowing microphone and video camera sharing)
  • Blackboard Collaborate frequently causes us to see "Exception errors"
  • Students and teachers regularly get "kicked out" of the online classroom/lose connectivity
  • PowerPoints are static. Does not support animations unless using another program to upload.
Joseph Axenroth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Very simple to use. While not overbearingly rich with features, there are a lot of features available to get workflows done.
  • Allows for several options to make a session accessible, while the developers are working on even more ways.
  • Mobile friendly.
  • Takes advantage of features available in Firefox and Google Chrome browsers for application sharing; these features are not yet available in Safari or Microsoft Edge.
October 03, 2016

Collaborate with Ease

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Allows for sharing of the whiteboard between participants
  • Easy to enter rooms
  • Ease of recordings and retrieval of recordings
  • The tools that are available...text, write, chat, talk, app share, go directly to videos
  • The app sharing feature - it is great that it exists, but it is clumsy and lags behind. It is also hard sometimes for the 'sharer' to tell if they are sharing or not. There is also a lag between the sharer and the participants.
  • The tool bar seems to get stuck sometimes. I will try to write or highlight and I cannot switch between the different options.
  • The Blackboard Collaborate app commands are hidden.
  • It would be nice if the chat feature to the moderator went to the main room chat by default, rather than the moderator chat.
Carly Pietrzyk, PhD | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The ability to host a number of people in a meeting and manage their participation via text and audio.
  • The screen sharing features allows presenters to demonstrate procedures exactly as instructed on the screen. This also allows the presenter to permit others to share their screens if they need clarification of something or to share further ideas.
  • The software gives you the freedom to use a whiteboard to draw/demonstrate concepts to students and other employees.
  • Some of the newest computer high resolution screens are not as compatible with the interface. The font and windows are much smaller and the user is not able to increase the size of the windows to make it easier to read/navigate.
  • The audio can sometimes be inconsistent and tune in and out when someone is speaking. This is not every time though and many times the audio is clear.
  • The login process takes a bit longer to get into the program. You have to go through a few step process and loading time to get into the application.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Its ability to share the presenter's desktop to distance learning classrooms/students.
  • Its ability to share the presenter's video feeds to distance learning classrooms/students.
  • A particularly nice feature is the ability for an instructor to be able to share his notes with the class.
  • It is nice that students can participate in the class as if in the classroom using a chat session.
  • Students can actually see the instructor which makes them have a more personal experience.
  • Whiteboard feature.
  • The ability to upload assignments and docs is a nice features.
  • Synchronization across devices and quick syncing time.
  • Ability to make timed quizzes.
  • Easy to learn interface for instructors and from what feedback I have heard it is easy for students to use.
  • Loading of presenter slides is not as intuitive as it could be.
Mallory Rice | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Collaborate makes it easy to share screens, presentations, and images in a digital classroom, which is essential when teaching difficult concepts to people who are not in the same room as the presenter.
  • Collaborate even allows for small-group work WITHIN a larger group. Our teacher was able to break us out into smaller "rooms" for small discussions and presentation prep.
  • The basic controls and modules are easy to learn and teach with presenters.
  • Some of the more advanced features are difficult to use.
  • Troubleshooting at home can be difficult--if it doesn't open for some reason, etc.
  • I have been kicked off repeatedly before (although this might be more my own computer functionality, rather than the program).
  • Sometimes there is a lag, causing the presenter's voice to need to catch up/speed up.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • It is convenient and easy to set up virtual meetings at any time.
  • Quick and simple access that people can use easily.
  • Easy ways for teachers, students, and classmates to engage with one another.
  • It can be hard to use all of the features when accessing from a mobile device.
  • Advance features like desktop conferencing and multi-point video are more likely to have glitches.
  • The numerous components can make it difficult for new users.
T. Alex Manly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • The new UI is so much more simpler to use.
  • Every month more features from the classic UI are being implemented.
  • In my experience, the only bad aspect that I can bring up is that the video does not keep up with the audio and you will sometimes see that they are out of sync.
  • I have also read that some people are experiencing degraded audio in their recordings. During the session the audio is fine but in the recordings it is not good.
Laura Abercrombie | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • The synchronous environment is great for online and hybrid courses. Students are able to ask questions and receive feedback in real time.
  • The video option is great, especially for 100% online courses. It gives a face to the professors name--humanizes us a little bit for the students.
  • The record option is wonderful for students who cannot be in class, students with special needs, enrichment/supplement, and content reviews.
  • Logging in can be challenging for students who are not exactly computer literate. The program's reliance on an updated Java can be a real source of frustration for students and parents.
  • Accessing sessions once they've been recorded is a bit cumbersome. It is especially difficult for professors who are not as computer literate.
  • Accessing a virtual classroom could be improved. I would like to see a customizable "button" or "widget" option that can be placed on a professor's webpage.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • File sharing can be done in session and is quick and seamless.
  • No software downloads are required if you are using the Ultra version.
  • Very user friendly.
  • I've run into issues with downloading the launcher especially for remote users.
  • There are some known issues with the launcher not playing recordings of sessions.
  • There is a bit of lag when sharing the desktop or trying to do a web tour.
Bridget Powell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Blackboard Collaborate allows for simultaneous video, chat, audio, and sharing and does so in a very efficient way.
  • I really like the feature that allows you to record the entire event, and how well that recording captures the session.
  • It is generally easy to use, once it's open.
  • Trying to get started can get very confusing. If you've already downloaded it once, sometimes it doesn't seem to find the previous downloads.
  • When you're downloading, there's no indication that anything's happening until suddenly a small screen appears. This has caused me and others to start the download again and end up with two different windows open.
  • Screen sharing can be glitchy - the person sharing can't necessarily see how fast (or how slow) the scrolling is happening on the other end. I usually have a second computer set up so I can "see" as both the facilitator and a participant.
December 04, 2015

Review from an LMS Admin

Jacqueline Staley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Teal time communication with students.
  • Sessions with students or in meetings can pass documents if needed in real time.
  • Can share not only my desktop but an internet link if needed.
  • Sometimes the settings seem a little complex for instructors. There have been vast improvements over the last year in this regard, but I lost some of my instructors due to the setup issues and now have to coax them back in. Making the setup as seamless as possible is very important when trying to get adoption from faculty members.
Christine Paige | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Very easy to launch
  • Lot's of tools available to communicate/interact, (emoticons, chat, voice, hand raise).
  • Simple interface - easy to navigate and use.
  • Have a more detailed polling option that allows you to add questions in with the answers instead of using the whiteboard or PowerPoint.
  • Ability to play a video simultaneously.
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