Blackboard Collaborate

Blackboard Collaborate

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Score 7.3 out of 100
Blackboard Collaborate

Overview

Recent Reviews

Blackboard for Universities

9 out of 10
June 01, 2021
Blackboard Collaborate was used by many professors and teaching assistants at our university to conduct classes, review and study …
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Collaborate with Ease

8 out of 10
October 03, 2016
We use Blackboard Collaborate for meetings and for tutoring students, one-on-one or in groups. Our department, the instructional …
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Blackboard Collaborate

9 out of 10
June 03, 2016
Collaborate is a excellent online and remote classroom training tool that allows students to connect to class via a remote session. …
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Awards

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Reviewer Pros & Cons

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Video Reviews

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Pricing

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Classroom

$300.00

Cloud
per year

Department

$9000.00

Cloud
per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Demos

Blackboard Collaborate: A one click virtual classroom
03:17
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Features Scorecard

No scorecards have been submitted for this product yet..
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Product Details

What is Blackboard Collaborate?

Blackboard Collaborate is an online, collaborative learning platform well-suited for the education industry and corporate learning needs. It includes features such as screen and application sharing, web conferencing, and integration with Blackboard Learn to provide a complete learning management system (LMS).

Blackboard Collaborate offers a browser-based web conferencing tool to facilitate interaction between instructors and students. It has a classroom chat feature that offers a messaging platform for students to share images, text, audio, and video. It also supports live captioning to meet the accessibility needs for deaf and hard of hearing students with its Blackboard Live Closed Captioning Service feature.

Its interactive Whiteboard feature is used for conducting presentations using PowerPoint slides for engaging multiple participants with a single presentation. However, Whiteboard content can be added or edited directly from Blackboard Collaborate without opening PowerPoint. And despite being browser-based, Blackboard Collaborate does offer some features through its Blackboard Collaborate ™ Mobile app.

Blackboard Collaborate Video

Blackboard Collaborate: A one click virtual classroom

Blackboard Collaborate Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Blackboard Collaborate is an online, collaborative learning platform well-suited for the education industry and corporate learning needs. It includes features such as screen and application sharing, web conferencing, and integration with Blackboard Learn.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of Blackboard Collaborate are from Enterprises (1,001+ employees) and the Higher Education industry.
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Comparisons

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Reviews

(1-25 of 29)
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Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Fast synchronization accross devices upon a change
  • Well organized and simple to use
  • Able to take short quizzes and put a timer on them
  • Able to upload documents for assignments and provide a quick review of that document
  • First time users have it hard to understand how to use it. Maybe, provide a "User Guide for the first-time log in users" would help to navigate easier with Blackboard.
Mariann Hawken | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Support learner engagement via breakout rooms.
  • Facilitate participant engagement via polls and chat.
  • Share content via browser sharing or file sharing.
  • Seamlessly integrate with Blackboard learning management system.
  • Needs to support digital backgrounds for user privacy.
  • Needs live transcription support for users with disabilities.
  • Needs preloading option for poll questions, especially for large scaled sessions.
Akhilesh Arya | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Live Poll is an amazing option to engage students during live sessions
  • Breakout groups allow you to interact with students one on one or to interact with them by making small groups
  • Live captions
  • Chat option
  • Delay in audio/video especially when you have more students in class
  • Requires very high bandwidth
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • You can kick out people who are disruptive or not meant to be in the room.
  • Ability to see who’s talking through highlights
  • Options for cameras on or off depending on preference
  • Sometimes sound quality is poor
  • Difficult to monitor the chat with many users
  • Could incorporate a list with the raise hand feature to see who raised their hand and when
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Ability to share screen/audio
  • Easily accessible through LMS
  • Easily record/play back sessions
  • Polling tools
  • Accessibilty (desktop, mobile app, telephone for audio)
  • The interface needs a rework—some things are not at all intuitive. A surprising number of students needed help finding the session recordings, for example.
  • Connectivity can be an issue (dropped audio, frozen video, getting disconnected). This is more likely due to the network than to Blackboard Collaborate.
  • Better polling tools.
  • Picture-in-picture to share screen and camera (of the speaker, for example) at the same time.
Rita Wheeler | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
  • The ability to break students out into smaller groups and then bring them back to the main room
  • Having all tools (chat, participant management) all on one page
  • Quality of video in large meetings
  • Price is high compared to competitors
Becca Guler | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • The Whiteboard feature is perfect for tutoring. We use it to write out formulas, draw diagrams, etc while in video chat to enhance explanations.
  • The file attachment feature is also very handy. This means we don't have to do a follow-up with a student using their email to send files of handouts, etc.
  • It's great that we only have to share a classroom access link for a student to enter a session. With other products, they had to set up a username and log-in with an account. Link access means 1 less hassle.
  • We are currently beginning to use the "record session" feature video sessions to use as training for new employees.
  • I recently tried to use the Share Screen feature, which would be extremely valuable for online tutoring, but despite installing the additional Blackboard Screensharing app, it won't work. I have not yet contacted support to get help with it, but it seems this should work when one follows the instructions.
  • It's not incredibly intuitive in its setup. For example, to get the "share video" icon to appear (the only way you can activate the camera to start video feed), you have to do a sound and video test first.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Enables teachers to upload PowerPoint presentations and display them for the class
  • Allows multiple people to be present at one time
  • Has adequate tools for teachers to be able to engage class in interaction (polling, raising hand, allowing microphone and video camera sharing)
  • Blackboard Collaborate frequently causes us to see "Exception errors"
  • Students and teachers regularly get "kicked out" of the online classroom/lose connectivity
  • PowerPoints are static. Does not support animations unless using another program to upload.
Joseph Axenroth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Very simple to use. While not overbearingly rich with features, there are a lot of features available to get workflows done.
  • Allows for several options to make a session accessible, while the developers are working on even more ways.
  • Mobile friendly.
  • Takes advantage of features available in Firefox and Google Chrome browsers for application sharing; these features are not yet available in Safari or Microsoft Edge.
October 03, 2016

Collaborate with Ease

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Allows for sharing of the whiteboard between participants
  • Easy to enter rooms
  • Ease of recordings and retrieval of recordings
  • The tools that are available...text, write, chat, talk, app share, go directly to videos
  • The app sharing feature - it is great that it exists, but it is clumsy and lags behind. It is also hard sometimes for the 'sharer' to tell if they are sharing or not. There is also a lag between the sharer and the participants.
  • The tool bar seems to get stuck sometimes. I will try to write or highlight and I cannot switch between the different options.
  • The Blackboard Collaborate app commands are hidden.
  • It would be nice if the chat feature to the moderator went to the main room chat by default, rather than the moderator chat.
Carly Pietrzyk, PhD | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • The ability to host a number of people in a meeting and manage their participation via text and audio.
  • The screen sharing features allows presenters to demonstrate procedures exactly as instructed on the screen. This also allows the presenter to permit others to share their screens if they need clarification of something or to share further ideas.
  • The software gives you the freedom to use a whiteboard to draw/demonstrate concepts to students and other employees.
  • Some of the newest computer high resolution screens are not as compatible with the interface. The font and windows are much smaller and the user is not able to increase the size of the windows to make it easier to read/navigate.
  • The audio can sometimes be inconsistent and tune in and out when someone is speaking. This is not every time though and many times the audio is clear.
  • The login process takes a bit longer to get into the program. You have to go through a few step process and loading time to get into the application.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Its ability to share the presenter's desktop to distance learning classrooms/students.
  • Its ability to share the presenter's video feeds to distance learning classrooms/students.
  • A particularly nice feature is the ability for an instructor to be able to share his notes with the class.
  • It is nice that students can participate in the class as if in the classroom using a chat session.
  • Students can actually see the instructor which makes them have a more personal experience.
  • Whiteboard feature.
  • The ability to upload assignments and docs is a nice features.
  • Synchronization across devices and quick syncing time.
  • Ability to make timed quizzes.
  • Easy to learn interface for instructors and from what feedback I have heard it is easy for students to use.
  • Loading of presenter slides is not as intuitive as it could be.
Mallory Rice | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Collaborate makes it easy to share screens, presentations, and images in a digital classroom, which is essential when teaching difficult concepts to people who are not in the same room as the presenter.
  • Collaborate even allows for small-group work WITHIN a larger group. Our teacher was able to break us out into smaller "rooms" for small discussions and presentation prep.
  • The basic controls and modules are easy to learn and teach with presenters.
  • Some of the more advanced features are difficult to use.
  • Troubleshooting at home can be difficult--if it doesn't open for some reason, etc.
  • I have been kicked off repeatedly before (although this might be more my own computer functionality, rather than the program).
  • Sometimes there is a lag, causing the presenter's voice to need to catch up/speed up.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • It is convenient and easy to set up virtual meetings at any time.
  • Quick and simple access that people can use easily.
  • Easy ways for teachers, students, and classmates to engage with one another.
  • It can be hard to use all of the features when accessing from a mobile device.
  • Advance features like desktop conferencing and multi-point video are more likely to have glitches.
  • The numerous components can make it difficult for new users.
T. Alex Manly | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The new UI is so much more simpler to use.
  • Every month more features from the classic UI are being implemented.
  • In my experience, the only bad aspect that I can bring up is that the video does not keep up with the audio and you will sometimes see that they are out of sync.
  • I have also read that some people are experiencing degraded audio in their recordings. During the session the audio is fine but in the recordings it is not good.
Laura Abercrombie | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • The synchronous environment is great for online and hybrid courses. Students are able to ask questions and receive feedback in real time.
  • The video option is great, especially for 100% online courses. It gives a face to the professors name--humanizes us a little bit for the students.
  • The record option is wonderful for students who cannot be in class, students with special needs, enrichment/supplement, and content reviews.
  • Logging in can be challenging for students who are not exactly computer literate. The program's reliance on an updated Java can be a real source of frustration for students and parents.
  • Accessing sessions once they've been recorded is a bit cumbersome. It is especially difficult for professors who are not as computer literate.
  • Accessing a virtual classroom could be improved. I would like to see a customizable "button" or "widget" option that can be placed on a professor's webpage.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • File sharing can be done in session and is quick and seamless.
  • No software downloads are required if you are using the Ultra version.
  • Very user friendly.
  • I've run into issues with downloading the launcher especially for remote users.
  • There are some known issues with the launcher not playing recordings of sessions.
  • There is a bit of lag when sharing the desktop or trying to do a web tour.
Bridget Powell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Blackboard Collaborate allows for simultaneous video, chat, audio, and sharing and does so in a very efficient way.
  • I really like the feature that allows you to record the entire event, and how well that recording captures the session.
  • It is generally easy to use, once it's open.
  • Trying to get started can get very confusing. If you've already downloaded it once, sometimes it doesn't seem to find the previous downloads.
  • When you're downloading, there's no indication that anything's happening until suddenly a small screen appears. This has caused me and others to start the download again and end up with two different windows open.
  • Screen sharing can be glitchy - the person sharing can't necessarily see how fast (or how slow) the scrolling is happening on the other end. I usually have a second computer set up so I can "see" as both the facilitator and a participant.
December 04, 2015

Review from an LMS Admin

Jacqueline Staley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Teal time communication with students.
  • Sessions with students or in meetings can pass documents if needed in real time.
  • Can share not only my desktop but an internet link if needed.
  • Sometimes the settings seem a little complex for instructors. There have been vast improvements over the last year in this regard, but I lost some of my instructors due to the setup issues and now have to coax them back in. Making the setup as seamless as possible is very important when trying to get adoption from faculty members.
Christine Paige | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Very easy to launch
  • Lot's of tools available to communicate/interact, (emoticons, chat, voice, hand raise).
  • Simple interface - easy to navigate and use.
  • Have a more detailed polling option that allows you to add questions in with the answers instead of using the whiteboard or PowerPoint.
  • Ability to play a video simultaneously.
Allison Kallo | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Connecting students: Collaborate allowed students to connect with each other based on their current classes and past classes.
  • Dynamic permissions: Allowing students to change their own permissions so student could set the level of access they wanted for other students. They could do this while still allowing instructor and TA access at the classroom level.
  • Making the LMS more engaging: Collaborate made Blackboard seem more like Facebook which may have made some students and faculty more interested.
  • Video and audio was lacking when we evaluated it.
  • Multiple language inputs were not well developed when we looked at it - and what was there was very klunky and confusing.
  • Security wasn't clear. I didn't understand how my organizations information was separated from others. (I'm not really sure of the technical stuff here - but our security guys were not happy with Blackboard's explanations to their questions.)
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