Name: Blackhawk
Author: Blackhawk

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Performance Testing

Virtual Reality

Development

Online Proctoring Software

Virtual Classroom

Education

Business Intelligence (BI)

Collaboration

Contract Analysis

Emissions Management

Intellectual Property (IP) Management

Internal Communications

Payment Facilitation

Workflow

Enterprise

Accounting

CTRM

Travel Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Design

Change and Configuration Management

Cloud Storage

Custom Software Development Services

Data Deduplication

DevOps

Fraud Detection

Integration Platform as a Service (iPaaS)

Migration

Mobile Identity

Network Performance Monitoring

Privileged Access Management

Requirements Management

Sensitive Data Discovery

Software Composition Analysis (SCA)

Storage as a Service (STaaS)

Time Series Databases

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Email Marketing

Market Research

Marketing Automation

Online Reputation Management

Product Intelligence

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales Incentive Compensation Management

Sales Training

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Secure Service Edge (SSE)

Security

Aviation

Church Management

Donor Management

Financial Services CRM

Fleet Management

Hospital Management

Internet of Medical Things

Veterinary

Vertical-Specific

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Blackhawk is a solution that aims to connect various aspects of businesses, including vehicles, assets, team members, and customers, into a single digital view. According to the vendor, this platform is designed to optimize management and enhance performance for businesses of all sizes, ranging from small enterprises to large corporations. It is utilized by professions and industries such as agriculture, aviation, dealerships, construction, and finance & lending.

**Connected Operations**: According to the vendor, Blackhawk allows businesses to connect vehicles, assets, team members, and customers into a single digital view, which can potentially optimize management and improve performance.

**Safety**: The vendor claims that Blackhawk enables the monitoring of worker behavior and identification of unsafe practices, with the provision of alerts for accidents such as roll-overs and high-speed impacts, potentially contributing to a safer work environment.

**Asset Management**: Blackhawk is said to provide businesses with the ability to easily locate and monitor all assets, including vehicles, machinery, tools, and equipment, in one system. The vendor states that the Blackhawk mobile app empowers team members to efficiently locate assets, receive real-time updates, and conduct safety checklists and inspections.

**Maintenance**: According to the vendor, Blackhawk allows businesses to capture photos during maintenance activities, which can help in identifying hazards or problems, potentially leading to effective maintenance and minimized downtime.

**Utilization**: The vendor claims that Blackhawk provides insights into machine activity through detailed GPS plots and comprehensive reporting, which can potentially help measure utilization. Additionally, businesses can set geofences to enforce safety speed zones or generate detailed reports for specific fields or zones, as per the vendor's claims.

**Security**: Blackhawk is said to offer asset tracking, alerts for night-time activity indicating possible theft, and the ability to remotely immobilize equipment when necessary, potentially enhancing asset security.

**Client Visibility**: According to the vendor, Blackhawk enables businesses to track project activity, provide clear reporting as evidence of services, and settle payment disputes instantly, potentially improving client visibility and satisfaction.

**IoT Machine Monitoring**: Blackhawk allows businesses to connect assets and provide high-value utilization and asset status information to customers, as per the vendor's claims. Additionally, it helps maintain a constantly updated planned maintenance database for proactive servicing.

**Reminders for Planned Maintenance**: The vendor states that Blackhawk enables businesses to send scheduled SMS service reminders to customers' smartphones, potentially ensuring machine uptime, attracting more parts and service business, and enhancing customer satisfaction.

**Unplanned Maintenance Reporting**: Blackhawk allows businesses to tag assets with QR codes for easy reporting of breakdown issues, including location data and photos, streamlining the maintenance reporting process, according to the vendor.

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Endpoint Management

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API Access

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Internet of Things (IoT)

Internet of Things

The Internet of Things (IoT) is a system of interrelated computing devices resulting from the proliferation of sensors and Internet-aware devices of every kind.

IoT Device Management

Software for provisioning configuring, troubleshooting and managing IoT devices and gateways remotely.

Device Security

Security to prevent connected devices from being hacked or compromised.

IoT Data Management

Support for ingesting edge data and storing it to enterprise platforms, providing data accessibility, and managing data flows.

IoT Analytics

Rich analytics to transform large quantities of sensor data into actionable insights.

IoT Integration

Software integration and APIs to support business processes and applications.

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Blackhawk

Overview

What is Blackhawk?