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BlackLine

BlackLine

Overview

What is BlackLine?

BlackLine automates the the processes required to finalize periodic closing of the books. Beyond close/reconciliation management the product includes capabilities to enhance the management and control of financial processes throughout the accounting cycle.In October 2020, BlackLine acquired Rimilia, an AR…

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Recent Reviews

BlackLine Review

9 out of 10
March 31, 2024
Incentivized
We use BlackLine for Journal Entry and Reconciliation approvals within our organization. I am a part of the Internal Controls team, so our …
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amazing we want more

10 out of 10
March 28, 2024
I use BlackLine (BL) for reconciliations - in my case I cannot integrate the tool for credit cards recs with BL for some reason. I would …
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Excellent Product!

9 out of 10
October 22, 2023
BlackLine will allow us to more efficiently and effectively complete account reconciliations. We will be able to more readily analyze our …
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Goes Beyond

9 out of 10
October 21, 2023
BlackLine helps Carlisle Companies automate financial close processes across a disparate Finance and IT landscape. It gives us better …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 5 features
  • Multi-currency management (28)
    8.9
    89%
  • Customizable Workflows (35)
    8.9
    89%
  • Detailed Audit Trails (51)
    8.6
    86%
  • Journal entries and reports (41)
    8.4
    84%

Reviewer Pros & Cons

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Pricing

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What is BlackLine?

BlackLine automates the the processes required to finalize periodic closing of the books. Beyond close/reconciliation management the product includes capabilities to enhance the management and control of financial processes throughout the accounting cycle. In October 2020, BlackLine acquired…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Consolidation and Close

Consolidation of data from multiple entities with currency management, reporting and audit trails.

8.5
Avg 8.4
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Product Details

What is BlackLine?

BlackLine automates the the processes required to finalize periodic closing of the books. Beyond close/reconciliation management the product includes capabilities to enhance the management and control of financial processes throughout the accounting cycle.

In October 2020, BlackLine acquired Rimilia, an AR automation solution. Rimilia's capabilities are now part of the BlackLine platform.

BlackLine Features

Consolidation and Close Features

  • Supported: Financial data consolidation
  • Supported: Journal entries and reports
  • Supported: Multi-currency management
  • Supported: Detailed Audit Trails
  • Supported: Reconciliation Automation
  • Supported: Close Checklist
  • Supported: Customizable Workflows

Additional Features

  • Supported: Intercompany Non-Trade
  • Supported: Intercompany Balance & Resolve
  • Supported: Intercompany Net & Settle
  • Supported: Compliance
  • Supported: Financial Reporting Analytics

BlackLine Videos

BlackLine Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Reviewers rate Multi-currency management and Customizable Workflows highest, with a score of 8.9.

The most common users of BlackLine are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(319)

Attribute Ratings

Reviews

(51-75 of 243)
Companies can't remove reviews or game the system. Here's why
Christopher Boutros | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
BlackLine is used to monitor our close processes, account reconciliations, and task management. It is only used in our accounting department, but benefits the entire company by ensuring that the data is accurate. We used to manage the close process in Excel which yielded no accountability and did not assure us that the work was getting done accurately.
  • Easy to use UI.
  • BlackLine system training.
  • Automation.
  • Not all fields have an audit trail.
  • They didn't have an API that worked with Intacct when we initially onboarded them.
It really depends on the needs of the company, but any company that needs to monitor and automate their close process, my first choice is BlackLine.
June 21, 2023

BlackLine is Great!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
The accounting department uses BlackLine for monitoring month end close tasks and balance sheet account reconciliations. We are currently implementing the matching module.
  • Standardization.
  • Visibility.
  • Controls.
  • Connectivity of modules.
  • System administration.
  • Size of data.
BlackLine is best suited if you have a high volume of reconciliations. If you are a smaller company with few recs, there may not be a need for this product.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently use BlackLine for tasks, transaction matching, and reconciliations. BlackLine helped us improve period-end close flow and documentation. Our reconciliations are consistent across the company and many get picked up by auto-certification rules so we don't have to review and document each period. The reconciliations contain the necessary time and date stamps that our auditors look for to prove that dual review is happening in a timely manner. Probably the highest impact product we implemented was transaction matching for our bank activity. Our implementation consultant was extremely helpful and knowledgeable about setting up matching rules. These rules automatically match off transactions, so we only have to look at the exceptions. We were able to get an impressive match rate of 95%.
  • Bank Transaction Matching
  • Task Flow
  • Implementation Guidance
  • Account Manager Turnover High
BlackLine is particularly helpful for bank transaction matching. The auto-certification rules save us so much time versus manual matching. This has allowed our staff accountant more time to work on higher-level and more value-added tasks. The task management piece has also been very nice because we were able to set up task dependencies. This prevents an employee from signing off on a task until another necessary prior step is performed. It was a bit of a challenge to determine which templates to use for reconciliations because certain templates allow for accruable/prepaid items and others allow for list items that do not change. However, after this was explained in more detail, we were able to assign the right templates.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently I hold a system administration role and I also perform monthly/quarterly reconciliations in Blackline as a preparer. Business problems that Blackline addresses mainly would be having the ability access reconciliations across all regions on one platform. We have over 30 regions that perform reconciliations on a monthly basis. So to be able as a system admin keep all accounts assigned accurately and up to date is a must with the volume we see every month.
  • Alert users of unassigned accounts
  • Easy GL/subledger uploads
  • Community resources
  • Easier report usage
  • Managing active users status
Blackline by far is the most user friendly system I have used over my accounting years. Whether you are a small organization or a global company Blackline will fit all your needs and solve all your concerns.
Tímea Ágnes Bánréti-Kulcsár | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Blackline is a document repository and a financial closing tool for Journals, accounts and intercompany invoicing. The system helps in centralizing data, and standardizing our closing process all around the company.
  • Standardization of our closing process
  • Helps in audit compliance and audit reviews
  • Shortens closing for journal posting
  • Automation on both system admin and user side is efficient
  • Our success manager makes sure we are informed in any possible improvement and/or topic we are interested in
  • They could improve on the reporting side. Although it is a good reporting tool, not every report has all the information, field that we would like to use
  • The system can slow down significantly during screen share
Compared to other financial systems, the users have opportunity to create small automations themselves. Eg.: recurring journals.
The community, trainings and Blackline University is a great support system provided by Blackline to help us decide on improvements, fill in user knowledge gap etc.
When audited, Blackline is one of the easiest process to go through as the auditors can have view access to some aspect of our system. This saves time to our users, as they won't have to provide supporting documents separately.
Score 10 out of 10
Vetted Review
Verified User
Reconciliatin Automation and Helping clients to match large datasets
  • Prioritization of Reconciliations
  • Automation of reconciliation
  • Helping GL teams by creating the task calendar
  • Task Management and linking's with External applications
  • Smart close Cloud integration
BlackLine is the best tool for the organizations who are looking for Finance transformation as whole. Tool is user friendly and helps the organization to visualize thier financial close process. Each module has its own benefits.

Account Reconciliation - Its a major change or benefit for organizations which is very strong with compliance and controls in terms of audits. the organizations which flips from Manual or sharepoint based reconciliations to cloud is one of the major change and gives more automations and time savings. Benefits just go on n on right from pulling balances, allocations of recs to users, frequency risk and so on.
Score 7 out of 10
Vetted Review
Verified User
We use BlackLine to prepare, review and approve journal entries to post to Oracle ERP. We also use BlackLine to prepare, review and approve month end Reconciliation and to document all related support. We also use BlackLine for reporting and data analysis. BlackLine helps us manager the month end close and reporting process seamlessly.
  • Keeps the month end Reconciliations organized and auditable.
  • Simple to understand and easy to use.
  • GL data is readily available for quick downloads and analysis.
  • Sometimes data download is delayed/problematic.
  • Sometimes BlackLine auto refreshes and kicks out while working and so we lose the work in progress.
  • I wish I could work with multiple accounting periods at the same time.
Simple to understand and easy to use.
Keeps the Reconciliations organized and auditable.
Great in keeping the supporting documents for any accounting record.
Has very useful built in reports.
GL data is readily available for quick download and data analysis.
Great in tagging team members to get quick responses to be able to resolve the issues, if any.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organization uses Blackline in all parts of our Accounting close process - for journal processing, tasks, and reconciliations. We also use additional functionality they offer like matching, automated journals, and much more. The Blackline interface is very user friendly and helps keep all things close tasks organized, especially in such a large company with so many teams and tasks/journal entries.
  • User interface
  • Task tracking
  • Journals
  • Even more personalization on the dashboards
I love the task module in Blackline. It is so easy to add reminders for regular tasks which makes transitions among team members easier so nothing falls through the cracks. It is also great for record keeping because it is so easy to look through past period's work papers rather than searching through old folders or shared drives. Blackline is well organized and user friendly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We currently utilise Account Recs across all areas of Finance globally. We previously used Tasks however have since moved to a alternative system that QAD have been utilising for many years internally within Finance for other areas. Reporting is also utilised by certain individuals, most so by myself as I'm the System owner at QAD so I report on metrics, user count, user assignments. ETC. The big thing BlackLine addressed is preparing Excel reconciliation files for anything and everything - setting thresholds and auto-certification limits allowed us to streamline and really focus on account recs that are material.
  • Auto-certification
  • User Friendliness & Intuitive
  • Groupings & overall streamlining of accounts into regional/global groups
  • 'Back' button should be more readily available rather than always taking us back to homepage dashboard
  • Better direct integration to our internal ERP would of course always be welcomed
- Suits especially those companies who currently prepare a large number of reconciliations manually
- Helps with approval workflows & audit trail
- Very compatible when grouping one or more GLs together to create grouped reconciliations - streamlining/standardisation
Score 8 out of 10
Vetted Review
Verified User
Our Business uses a variety of BlackLine products, most notably Journals, Reconciliations, and Tasks. We are starting to implement cash app and variance analysis soon. BlackLine helps address the very manual processes we have and either completely automates them or automates part of them improving the efficiency. In my BlackLine experience and journey the best way BlackLine has improved my job has been with account reconciliations, specifically using their transaction matching product. This allows a bank reconciliation to be almost completely automated allowing a much faster and accurate close process. Matching goes much further than just bank reconciliations and we have slowly been implementing it into reconciliations that require a higher level of detail.
  • Transaction Matching
  • Automated Journal Definitions
  • Constant product improvement
  • Reporting functionality is hard to use within BlackLine
  • Email alerts are not detailed enough so they are not very helpful.
BlackLine is a very good software that is always improving. It can be leveraged to create a drastic difference in your financial teams process. Not only does BlackLine help improve efficiency but it also enforces separation of duties improving the accuracy of the financials as everything requires a separate reviewer. BlackLine is also capable of using an API to extract data such as how far along your close process is or your banking data to get insight into all of your different bank accounts in one dashboard.
Chris Weaver | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
BlackLine is a great solution to complement and enhance our SAP instance. We utilize account reconciliations, tasks, variance analysis, compliance, and journal entry models. A lot of these models are now tied to our month-end and year-end processes which have helped us close our books quickly and efficiently. When it comes to SOX audits, our BlackLine systems pose few issues due to the audit behavior nature that is engrained in the culture. I find it easy to satisfy my audits with BlackLine, and for that I am thankful!
  • User-friendly UI
  • Automation
  • Web login to connect anywhere, anytime
  • While UI is nice, it can be improved upon
  • Variance Analysis needs a revamp
  • More automation options
If you want to complement your ERP and enhance your close process, BlackLine is the choice. It has a bit of a learning curve initially, but once you relate the system to your use cases it is a powerful tool. The teams behind BlackLine are very friendly and love the product they service. This is a huge plus. Not to mention, many of the employees used to work outside of BlackLine while using/implementing BlackLine. This is great to hear how they used or molded the system for their business use so we can relate at times as a customer.
Score 8 out of 10
Vetted Review
Verified User
Starbucks initially implemented the BlackLine solution to go paperless for journals (using tasks) and reconciliation preparation and approval back in 2012. In 2019 we implemented the matching and journal module for our revenue accounting team, which supports over 10,000 retail stores and roughly 1.5 billion in sales monthly. After a few years of learnings and working with BlackLine and various account managers, we were able to realize time savings of over 200 hours per month for a single team. In 2021, journals and matching expanded to other teams within the Starbucks accounting organization, and another 200 hours per month of time savings were achieved. This took partnering with members of the BlackLine development team and having some tough conversations with our support teams at BlackLine. We had some challenges with new releases and had to actively work to understand the impact to our users and escalate tickets as needed. In 2022 we hit a good stride and truly had an amazing story to share. As winners of the 2022 Modern Accounting Award, Starbucks was recognized as pioneers. I value our partnership with BlackLine, UHY, and our internal technology department to achieve success to date.
  • Listens to customer feedback to make an improved product.
  • Open to companies challenging the status quo and finding solutions that may not have been thought of before.
  • Working with cutting edge companies to come up with new products and solutions.
  • Early functionality for Oracle users - a lot of the new products are only for use by SAP users.
  • Access to API data to improve the reporting of data out of BlackLine.
  • Ability to create reports in BlackLine across data sources.
  • Ability to email reports out of BlackLine (either ad-hoc or scheduled reports) as opposed to the current process of having the user access BlackLine to retrieve the report.
BlackLine is a very robust system and is capable of improving processes. However, it does take time and resource investments. If companies do not have the time and resources and are not willing to invest time and resources, this product will not solve their issues. This is an investment and can be an incredibly powerful tool; however, it won't do the work without guidance. The level of engagement and size of project may evolve over time, however, companies need to understand that it is not an overnight success, but the success that can be achieved in the long run is worth it. I also recommend working with a seasoned implementation partner on a new project. As a company develops the skills to lead the transformation, a partner may not be needed as much, but it is definitely recommended to start.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use it for reconciliations and keeping track of monthly and quarterly tasks.
  • I like that I have the option to keep specific support documents from month to month without having to upload them every month.
  • I like that I can copy or clone previous months' reconciliations and update the necessary changes instead of rebuilding them.
  • It's just a great layout. You can view all recons and tasks in one window.
  • The section where my organization keeps the list of Tasks has a lot of columns that are not needed. It would be great if I could re-organize the columns, so I don't have to keep scrolling right to left to find the info I need.
It suits any organization that has a large number of tasks that they need to track, review, or approve. Employees are assigned specific tasks with due dates. Once they are marked complete, managers can approve or decline. They can also add notes to that the employee can make the necessary corrections.
Score 10 out of 10
Vetted Review
Verified User
My company uses BlackLine for monthly and yearly reconciliations and tasks. It helps centralize all our needs vs. using several other software such as Google docs, box, etc. Everything is extremely user-friendly; the interface is easy to follow, and you are able to make notes on reconciliations and tasks, so whoever is approving can read it. BlackLine is pretty customizable per user, we use the matching feature for some of our reconciliations, and it has been a complete time saver.
  • Quick Customer Service Response Time
  • User-Friendly and easy to follow interface
  • Ability to see historical financial information
  • Custom Features per Users needs
  • Grouping Accounts when importing monthly GL balances can be kind of confusing
  • More Published Troubleshooting Documents
BlackLine has completely automated our monthly close processes and is extremely efficient. BlackLine has reconciliation templates already created for users but they also can be customized to different needs, which I think is super beneficial. We use their matching feature for some of our larger reconciliations, and it has seriously been a lifesaver. Their technical support is very helpful and typically responds before 24 hours.
December 26, 2022

Great usage!

Score 10 out of 10
Vetted Review
Verified User
I use BlackLine for journal entries. BlackLine organizes them and allows us to view other coworkers' journals as well. The filters help us find certain things in long works.
  • Organizes work
  • Provides filters for work to navigate
  • Allows us to see coworkers work as well
  • Sometimes the filter order doesn't stay for future logins
  • Sometimes the filters can't find very small information within journal
  • Wish there was a dark mode
If you have to report journal entries within your company, this website is very simple and easy to use. It is easy to follow, and you'll get the hang of it quickly. There are many options to play with or how to look at your work or others.
December 22, 2022

My Review

Score 8 out of 10
Vetted Review
Verified User
Use Blackline during month-end closing for the account recon. Our whole entity is using the process in order to avoid paper filling and increase recon convenience. Also the recon history is much easier to find. Approval is also convenient if the manager is out of office. Blackline helps a lot
  • Show the account balance
  • Show the account owner
  • Group those account in same use
  • Search engine
  • Dashboard display
  • Report run
The recon system is very easy to use, while the report run and search engine is hard to find,also the file is hard to find. A little bit hard to manager grouped item. Also change the key account information is not that easy. Submit and approval is easy to find
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to faciliate account reconciliations, journal entry approvals and task management. Our various SAP systems automatically send account balances and journal entries to BlackLine. We can also manually import account reconciliations for our locations that are not on SAP.
  • Facilitates account reconciliation easily
  • Digitally stores data that is accessible from any computer
  • Customer support is excellent
  • Task Management is a bit clunky
  • Grouping journals (when using BlackLine as passive technology) is not really possible (i.e. when journals are initiated in SAP).
  • Full audit trail still missing
  • Creating new timeperiods must be done manually
For global companies with locations in various timezones/countries, having a central repository for Account reconciliations and journal approvals is vital.

I see it for an enterprise solution, small businesses may not really get the full benefit, the cost may exceed the benefits.
December 02, 2022

Automation is key

Score 9 out of 10
Vetted Review
Verified User
My experience with BlackLine has grown over the last 2 years as our company utilizes more of what BlackLine has to offer. The automation available within BlackLine have been a huge time saver when it comes to posting entries, analyzing accounts and submitting final reconciliations. Highly recommend for companies looking to move beyond manual entries and Excel backup, as BlackLine can accommodate so much more than what I originally thought.
  • Automation
  • Analysis
  • Reconciliation
  • Matching for a prior period that has not closed yet
I find the automation of BlackLine to be particularly helpful.
December 01, 2022

Good accounting software

Score 8 out of 10
Vetted Review
Verified User
BlackLine is used for tracking month end tasks, create journal entries linked to ERP, perform reconciliations, store data source and automate reports.
  • Automation on matched transactions
  • Personalizing the outlook of the software
  • Easy setting on the reports view and verification
  • The default view will need to be chosen every time after the page is refreshed
  • Time out after no activity for only a few minutes
BlackLine is good for month end tasks tracking; reconciliations; automation on transactions matching as well as report generation.
Score 10 out of 10
Vetted Review
Verified User
BlackLine has helped to streamline our Reconciliation process for timely close and reporting at our company. We have implemented it globally and help to meet our compliance for reporting. BlackLine has added compliance to SOX controls for better performance and execution. We have over 700 users who prepare, approve and review our reconciliation.
  • Reconciliation tool
  • Matching tool
  • Would like to know more of upcoming to Reconciliation product.
BlackLine is a cloud based that enable user to perform their work that can auto-save. The cloud environment are secured for users to access. BlackLine allows us to enable single-sign on from our network for ease of use. We enjoy some of the automated function--notably workflow and routing--and reporting to help our business to be optimized in their reconciliation process.
Score 10 out of 10
Vetted Review
Verified User
BlackLine brings automation, standardization and visibility to our organization's accounting and finance function. It integrates well with other systems and brings a welcome level of improved efficiencies and accuracies. Highly recommend BlackLine to all companies.
  • Data integration
  • Automation & controls
  • Ease of use
  • Consistency in the UI across the products
  • Latency challenges
  • Data imports missing key elements
Standardized account reconciliations and automated journals. Filtering and security in the matching platform could be better aligned with the Org & Team Structures and User Access.
July 09, 2022

You Need BlackLine!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Blackline to complete all of our month-end account reconciliations (over 1500 GL accounts). We also use it for Task Management in our Finance/Accounting team. What used to be a very manual and time-consuming process each month (completing and reviewing account reconciliations) is now an efficient and streamlined process within our organization. Consistency and automation are crucial for our growing organization, and Blackline provides that to us.
  • Saving time! Our manual process became automated the minute we "turned on" Blackline!
  • Focus! By saving time using Blackline, our employees are able to focus on other job responsibilities and profit-generation
  • Support! Blackline's support throughout our implementation and post-implementation has been exceptional. We always receive timely responses and get answers fast, when needed
  • User Friendly! Their system is very easy to navigate. Even individuals in our organization that don't like or embrace change said the transition to Blackline was smooth and painless
  • Industry Focus - There may be an opportunity for certain customers to have specific features available to them based on the industry they are in
  • Implementation Leaders for Industries - When a new customer is onboarded, they should try to assign project managers that have implemented other customers in the same industry
  • Admin Roles - consider SOX 404 rules and segregation of duties to offer other type of admin roles where various people in organizations can do specific things but not others (utilize current customer to learn what is needed)
Blackline has been a game-changer for our organization. It has saved us time and money from Day 1. It helped us eliminate a number of manual processes that were time-consuming. The implementation process was very smooth and the support from Blackline has been top notch ever since we signed on. We looked at multiple vendors before ultimately choosing Blackline, but there's no doubt we chose the best option available. I would, and already have, recommended Blackline to various colleagues.
Score 8 out of 10
Vetted Review
Verified User
BlackLine is used in the accounting department. We are using it to be more consistent with recons and tasks--stored in one location. This year we implemented and used the variance analysis component and it worked extremely well. It was convenient to have variances automatically highlighted and the analysts' comments in one document for review vs several.
  • Easy to use.
  • Simple to review individual and team data.
  • Flexible setup options.
  • Better attention to user concerns.
  • More detailed troubleshooting documents.
It will be great to get to the point of transaction matching, subledger comparisons--we have not implemented these yet. Implementing these would help us more quickly do our reconciliations.
Score 7 out of 10
Vetted Review
Verified User
We use BlackLine to reconcile our patient clearing account and to reconcile what comes in our deposits against what we post to accounts in our EMR. BlackLine allows us to better identify what has or has not been posted and to drill down at a granular level to find what is missing.
  • Ease of customization
  • Quality of support
  • Timeliness of support
  • Canned reporting isn't as useful as it could be in my opinion.
  • Data Source creation process is clunky
  • Sometimes updates will "break" things that were already working.
BlackLine is well suited for institutions that are really looking to use the product out of the box. The BlackLine team is very open to customization - but b/c the system is not the implementation of these changes can take some time. There are quite a few standard reports that are available in BlackLine, and as long as these are exactly what you need; they're great. Creating your own reporting or modifying existing reporting is really cumbersome and most days it isn't worth the effort.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use BlackLine as our primary software for all aspects of our close process. BlackLine makes it easy for us to group accounts and link Journal Entries to Tasks, and complete Reconciliations to find and correct variances prior to close.
  • Monthly and Quarterly Task Management
  • User-Friendly Dashboard
  • Product Support
  • Unable to move journal entry lines
  • Would like to add lines at different places in the entries
BlackLine has been very well suited for all our needs in which we have utilized it. Being able to group one journal entry to multiple accounts, tasks, and reconciliations makes the close process much faster. The user-friendly dashboard keeps us on track to complete tasks in a timely manner.
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