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Bloomerang

Bloomerang

Overview

What is Bloomerang?

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world.The vendor says their donor management application is rooted…

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Recent Reviews

TrustRadius Insights

Bloomerang is widely used across organizations to effectively track and manage various aspects of donor and constituent information, …
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TrustRadius Insights
TrustRadius Insights

Solid choice

8 out of 10
March 01, 2019
Incentivized
Our development and finance teams use Bloomerang to manage all donor relationships and track all donation and pledge transactions. We used …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Standard

$119

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://bloomerang.co/pricing-plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $79 per month
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Product Demos

Plants vs Zombies 2 Toys Action Figure Catapult Zombie - Demo ...

YouTube

Plants vs Zombies 2 Toys Action Figure Bloomerang - Demo and ...

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Product Details

What is Bloomerang?

Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world.

The vendor says their donor management application is rooted in principles of philanthropy; simple to use and focused on empowering an organization’s team to achieve remarkable results through enhanced donor loyalty.

The vendor’s value proposition is that Bloomerang is designed to deliver maximum results, maximum utilization by the organization’s team and maximum flexibility with no need for additional technology spending on their part.

Additionally, the vendor says their solution, plugs in the latest technologies and delivers them with a clean, modern interface - thus giving organizations a cloud-based system that is their “go-to” for better fundraising.

Bloomerang Screenshots

Screenshot of DashboardScreenshot of Letters & MailingsScreenshot of Constituent TimelineScreenshot of Report TemplatesScreenshot of Email AnalyticsScreenshot of Email EditorScreenshot of Communications AuditScreenshot of Constituent SummaryScreenshot of Constituent ProfileScreenshot of Twitter Listening HubScreenshot of Task ListScreenshot of Constituent Relationships

Bloomerang Video

About Bloomerang

Bloomerang Integrations

Bloomerang Competitors

Bloomerang Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Bloomerang starts at $79.

Blackbaud eTapestry, DonorPerfect, and Neon CRM are common alternatives for Bloomerang.

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Bloomerang are from Small Businesses (1-50 employees).

Bloomerang Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)90%
Mid-Size Companies (51-500 employees)5%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

(160)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bloomerang is widely used across organizations to effectively track and manage various aspects of donor and constituent information, communications, and fundraising efforts. With its user-friendly cloud-based system, users have the flexibility to access and manage their donor CRM system from anywhere. This ease of access allows for efficient tracking and management of individual donors, corporate, foundation, and government grants, event attendees, newsletter subscribers, website visitors, and more.

One of the key benefits of Bloomerang is its capability to streamline the development process. Users can easily enter gifts, create gift acknowledgments, manage donor interactions, and generate comprehensive reports. This platform offers tremendous functionality at a reasonable cost. It allows users to create and manage custom fields without requiring external support or consultants. This customization feature enables organizations to tailor the system to their specific needs.

Organizations rely on Bloomerang to address various challenges they face in donor management. The platform simplifies tasks such as segmenting donors, tracking donor retention rates, managing event attendance, and collecting online donations. It also provides robust reporting and communication features that help organizations identify weak spots in donor retention and track the results of direct mail campaigns. Overall, Bloomerang solves the problem of ease of use for multiple employees while providing simplicity, customization options, powerful reporting capabilities, and effective communication tools.

Intuitive and User-Friendly Interface: Users consistently praise Bloomerang for its intuitive and user-friendly interface, with many stating that it makes the software easy to navigate and perform tasks quickly. This sentiment is shared by a majority of reviewers, who appreciate the simplicity and efficiency that the interface provides.

Helpful Chat Support Function: The chat function in Bloomerang's support system receives high appreciation from users, as it allows for easy and immediate assistance. Several reviewers have mentioned how valuable it is to be able to connect with customer support through live chat, enabling them to resolve their queries or issues promptly.

Comprehensive Donor Relationship Tracking: Users highly value Bloomerang's donor relationship tracking feature, particularly the timeline view which offers a comprehensive overview of each constituent's interactions. Many users find this functionality extremely helpful in managing and nurturing their relationships with donors effectively.

Confusing User Interface: Some users have found the user interface of Bloomerang to be confusing, which has made it challenging for them to efficiently manage tasks. They have expressed difficulties in navigating the system and understanding how to perform certain actions.

Steep Learning Curve: Several reviewers mentioned that it took them a significant amount of time to learn how to use Bloomerang effectively. They had to rely on watching instructional videos and reading blog posts in order to grasp the functionalities of the software.

Limited Customization Options: Users desire more flexibility and customization options within Bloomerang. Specifically, they would like greater control over customizing online forms according to their specific needs. Additionally, they express a need for more automated report generation features that cater to different purposes and requirements.

Based on user reviews, users commonly recommend the following for Bloomerang:

Consider specific features and needs. Thoroughly evaluate the specific features and needs of your organization before choosing Bloomerang. Explore different donor databases to find the best fit for your individual needs and comfort levels with cloud-based CRM or donor databases.

Try it out and utilize support. Give Bloomerang a try and experience its ease of use. Take advantage of the strong support provided by reaching out to staff with any questions. Make use of the helpful resources available on the website.

Keep database organized and avoid duplicates. To keep costs down when using Bloomerang, it is advised to keep your database organized and avoid duplicates. Clean and accurate data is emphasized for effective use of the software.

Overall, users recommend Bloomerang for smaller nonprofits as it seems to be an ideal fit for their donor management needs. They highlight its ease of use, strong support, and cost-effectiveness. However, they also suggest considering specific requirements and thoroughly vetting information before switching to Bloomerang for an easier conversion process.

Attribute Ratings

Reviews

(1-25 of 99)
Companies can't remove reviews or game the system. Here's why
April 01, 2022

Bloomerang is an essential and evolving tool for donor information retention!

SW
Simon Welch
Marketing Director
Wichita Falls Area Food Bank (Non-profit Organization Management, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Bloomerang is essential for us as a donor information catalog. Every donation that walks through the door or comes through online is immediately logged into this system which in turn allows us to track our weak points. Bloomerang walks the walk and talks the talk. Not only is it a great platform but its help center is top-notch. Any questions one might have about the software can be easily answered with a chat or in the solutions center. It does exactly what it says it does with no real issues. It is continuously evolving with new partnerships and extensions that only make it better.
May 06, 2021

Bloomerang - A Nonprofit Donor Management Software that Returns Your Investment Every Time

Verified User
Manager in Corporate
Non-profit Organization Management Company, 1-10 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Bloomerang does an excellent job of tracking interactions with donors, has reporting that is easy to customize, has a great timeline feature that shows donations and interactions on the same graph, integrates well with our donation page, and seamlessly handled our end of year tax letters to donors. It does not handle social media for your organization.
May 03, 2021

Bloomerang is a helpful tool for small non-profits as a first CRM

Verified User
Manager in Information Technology
Non-profit Organization Management Company, 1-10 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you are a small organization just getting started, Bloomerang can be a good fit. It is simple and straightforward for development staff who maybe aren’t super savvy with data management or analysis in spreadsheets. In the sales demo they will try to upsell a lot of extras that are ultimately not necessary unless your stuff is very unfamiliar with database software. The base price of the software is something like $300 per year, as long as you mix all of the training and phone support add-ons they initially present you with.
March 12, 2020

Excellent Donor Management for Most of Us

Verified User
Director in Finance and Accounting
Religious Institutions Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Bloomerang is well suited for non-profit organizations looking for clean and simple donor management software with robust reporting features. If you have a large volume of donors with recurring electronic donations, note that they will have to contact you to make updates to their gift (they cannot even set an end date when they set up a recurring donation. Bloomerang also does not offer restricted user accounts, so you have to limit access to members of your team for whom it is appropriate to view and edit the entire donor database.
February 28, 2020

A Pretty Good Fundraising and Crowdsourcing Resource

Verified User
Consultant in Other
Non-profit Organization Management Company, 1-10 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I'd say Bloomerang is good for nonprofit users that have a contact list of a few hundred to several thousand names and annual funding campaigns. My experience with this SaaS is less than 1 year with one nonprofit with a database of less than 4,000 mostly individual donors (monetary and in-kind gifts). It is also very good at tracking fundraising event histories, as well as individual donors. It also ranks individual donors with categories based on how much and how often, which are easy to immediately see (such as "hot," "cool," etc.). So far, my experience with this organization doesn't involve hands-on campaign building yet, but others have done a good job in previous years, and the records trails are all there in the system to see and use for future modeling.
November 07, 2019

Bloomerang or Bust

Michelle Green Arnson | TrustRadius Reviewer
Michelle Green Arnson
Marketing and Communications Manager
Chicago Arts Partnerships in Education (Non-Profit Organization Management, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I can't speak to Bloomerang's functionality for a very large organization, but for a small-to-midsize non-profit, I don't know what else you'd need! Need to register volunteers, or sell tickets, or generate e- or print communications, or pull donor data? Bloomerang does it. Bloomerang is my third CRM tool in my current organization and it is vastly superior in almost every way to the others that came before.
March 14, 2019

Bloomerang: The Simple CRM

Verified User
Administrator in Information Technology
Education Management Company, 51-200 employees
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you’re looking for a donor management system that isn’t as complex Blackbaud, Bloomerang can work for your business. I wouldn’t recommend it if you will have a lot of online donation forms unless you want to host them on your website. We didn’t want to do the additional work to get approved to host online forms on our domain and wanted to use their external link so it was their domain. That severely limited the customization.
March 08, 2019

Bloomerang is a pretty good tool to have

Verified User
Technician in Information Technology
Mental Health Care Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I think Bloomerang is well suited for any nonprofit organization. It's a tool that helps you keep on top of what matters the most to a nonprofit, donors. I can't really think of any situation where this product would not be a good fit.
March 01, 2019

Bloomerang Makes Us Better

Peter Georgson | TrustRadius Reviewer
Peter Georgson
Executive Director
WELS Lutherans for Life (Non-Profit Organization Management, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Bloomerang in my experience is great in so many ways - User-friendliness, ease of reports, embedded email (we used to use MailChimp which made us maintain two address lists), the dashboard, donor-retention focus, email "bcc@bloomerang.me" to note email interactions in donor profile, Active Tasks, new Donor Surveys, integrated DonorSearch (which I've barely begun to utilize), and the list goes on...
March 01, 2019

Bloomerang - Excellent tool to take your development program to next level

Ari Strauss | TrustRadius Reviewer
Ari Strauss
Non-profit board volunteer
UIP Property Management, Inc. (Non-Profit Organization Management, 1-10 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Bloomerang is well suited to take a growing non-profit organization to the next level in creating a sophisticated development program. It could use a bit of work interfacing payments processed through a website--the website to Bloomerang interface is finicky at times.
March 01, 2019

Bloomerang for Non-Commmercial Radio Donor Management

Jim McDermott | TrustRadius Reviewer
Jim McDermott
President & GM
Spirit FM Radio (Broadcast Media, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Bloomerang helps us with rating the engagement level of our partners and communicating through email with our partners. It is programmed, however, with the typical non-profit mindset of getting one donation at a time, whereas most of our donations are on-going monthly gifts.
March 01, 2019

Bloomerang Use for a Campus Ministry Setting

KB
Kristi Button
Director of Community Engagement
First United Presbyterian Church (Religious Institutions, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
It is great for organizations that are starting up to build a constituent database. We were able to take advantage of some partnering organization discounts to help us afford the software in our first few years.

We are a small non-profit and it works great for us.
May 23, 2018

We love Bloomerang!

Sara Sedlacek | TrustRadius Reviewer
Sara Sedlacek
Director of Communications and Development
The Crisis Center of Johnson County (Non-Profit Organization Management, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
When I first started, we did not engage one-on-one with our donors very often, if ever. With DonorPerfect, it was very difficult to develop a portfolio and move into a more major gifts-focused program. Bloomerang has allowed us to develop a portfolio and begin engaging with our donors on a more meaningful level. This wouldn't have been possible without it.
January 30, 2018

Life is Good

Lisa Moorhouse | TrustRadius Reviewer
Lisa Moorhouse
Donor Development Director
Drumm Farm Center for Children (Individual & Family Services, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I recently had a question about how to send one letter to a couple versus generating one letter for each member of the household. Online chat with a Bloomerang representative not only helped me with that report but helped me understand how to make that happen in future.
January 19, 2018

Bloomerang saves me time!

Dana Borick Brigandi | TrustRadius Reviewer
Dana Borick Brigandi
Development and Marketing Manager
James V. Brown Library (Libraries, 11-50 employees)
Score 9 out of 10
Vetted Review
Verified User
Likelihood to Recommend
I have to thank Bloomerang for the amazing and quick support. When I took over this role about 6 months ago, no letters were done in Bloomerang – we downloaded reports, added headers in Excel and then merged documents to create letters. It was extremely complicated and frustrating for our small two-person team.

As I started taking more and more Bloomerang webinars, I asked my boss if we could consider using the letters function in 2018. Once I got some kinks worked out on my end (understanding terminology, and more how the program functions, etc.), it has worked AMAZINGLY. I created year-end letters in a matter of hours, which previously took two weeks. I’ve been slowly adding new letters for our various campaigns and it’s working out so well. My boss, who works on another floor, knows exactly what I’m doing because the letters generate notes and now she can go in and make changes if necessary. I LOVE THIS PROGRAM!
November 28, 2017

Why I chose Bloomerang for our CRM

Tess DeGeest | TrustRadius Reviewer
Tess DeGeest
Executive Director
The Anoka-Hennepin Educational Foundation (Non-Profit Organization Management, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Bloomerang is well suited for small to mid-sized non-profits who want more than a basic donor management system but don't want to pay a premium for a larger or highly sophisticated database. Bloomerang is great for non-profits that don't have a dedicated database person because all staff can use it. Bloomerang is a savvy, flexible database for a fraction of the cost of other, Cadillac models.
November 22, 2017

Bloomerang: Helping us to build & retain relationships with ease!

Kristin Boyce, MBA | TrustRadius Reviewer
Kristin Boyce, MBA
Director of Donor Development
88.7 The Bridge (Broadcast Media, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
I've already recommended it to several other non-profit radio stations like ours! Many of us are tracking the same information and have the same needs. I did lots of research when we were looking to update our antiquated database and found Bloomerang to be user friendly, with a great support team. Loved that it was web-based as our previous database was not. In addition, the cost comparison showed you are getting a great return on Bloomerang!
November 22, 2017

Bloomerang - a great user friendly solution!

Christopher Chirco | TrustRadius Reviewer
Christopher Chirco
Development Manager
North Shore Elder Services (Non-Profit Organization Management, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If you're looking for an easy to use donor management software for people that might not be that tech savvy, this is a great choice. Most of the day-to-day processes that you will use it for are very straightforward and easy to learn.

If you're looking for a all-in-one solution that you can use for events, online giving forms, etc. you might want to shop around a bit. I find that this is where this software is lacking a bit. Even though we have these modules available through Bloomerang, I still find myself choosing other options like Brownpapertickets, Paypal and Qgiv over the built in module.
August 31, 2017

Bloomerang has our donors FEELING THE LOVE!

Candi Summers | TrustRadius Reviewer
Candi Summers
Board of directors
bestwa.org (Non-Profit Organization Management, 11-50 employees)
Score 10 out of 10
Vetted Review
Verified User
Likelihood to Recommend
Incredibly responsive, easy to use donor management software that has improved our ability to love on our donors! Fantastic campaign management with built in email server, letter editing, and task dashboard. Flexible fields that we set up for our specific organization. Everything is integrated into the donor profile, making it simple to see exactly how engaged each donor is. The dashboard shows us exactly where we are on donor retention, gifts for the week, month and year. Easy user management and coordination on tasks between users. We love Bloomerang!
June 19, 2017

Bloomerang is a good...but mixed...bag.

Scott Dishman, CFRE | TrustRadius Reviewer
Scott Dishman, CFRE
Executive Director
BMW Car Club of America Foundation (Non-Profit Organization Management, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Well suited to users who are new to the fundraising database world. Well suited to offices that do a good amount of reporting, parsing through data, etc. Not terribly well suited to orgs with sophisticated email design needs. Not great for volunteer tracking. Not great for event signups, etc.
June 19, 2017

Manage your donor data AND your sanity!

Megan Devenport | TrustRadius Reviewer
Megan Devenport
Executive Director
Building Bridges (Civic & Social Organization, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Bloomerang is an excellent solution for small to medium sized nonprofits looking for a cost-effective, easy-to-use, and efficient CRM to manage donor data. The tool is powerful enough to handle all the demands we place on it, while not being so intense as to require a dedicated in-house expert to manage and train our staff team.

The platform would be less well-suited for organizations managing a large amount of data or who need the system to seamlessly integrate with accounting, email, and/or billing software.
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