Overview
What is Bloomerang?
Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world.The vendor says their donor management application is rooted…
Bloomerang is an essential and evolving tool for donor information retention!
Bloomerang - A Nonprofit Donor Management Software that Returns Your Investment Every Time
Bloomerang is a helpful tool for small non-profits as a first CRM
Excellent Donor Management for Most of Us
A Pretty Good Fundraising and Crowdsourcing Resource
Bloomerang or Bust
Bloomerang: The Simple CRM
Bloomerang is a pretty good tool to have
Bloomerang Makes Us Better
Solid choice
Bloomerang - Excellent tool to take your development program to next level
Bloomerang has helped our fundraising blossom!
Bloomerang for Non-Commmercial Radio Donor Management
Bloomerang Use for a Campus Ministry Setting
Easy to use and effective!
Awards
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Pricing
Standard
$119
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $79 per month
Product Demos
Plants vs Zombies 2 Toys Action Figure Catapult Zombie - Demo ...
Plants vs Zombies 2 Toys Action Figure Bloomerang - Demo and ...
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Bloomerang?
Bloomerang is a cloud-based donor management platform that is designed to help nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world.
The vendor says their donor management application is rooted in principles of philanthropy; simple to use and focused on empowering an organization’s team to achieve remarkable results through enhanced donor loyalty.
The vendor’s value proposition is that Bloomerang is designed to deliver maximum results, maximum utilization by the organization’s team and maximum flexibility with no need for additional technology spending on their part.
Additionally, the vendor says their solution, plugs in the latest technologies and delivers them with a clean, modern interface - thus giving organizations a cloud-based system that is their “go-to” for better fundraising.
Bloomerang Screenshots
Bloomerang Video
Bloomerang Integrations
Bloomerang Competitors
Bloomerang Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS |
Supported Countries | United States |
Supported Languages | English |
Frequently Asked Questions
Bloomerang Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 90% |
Mid-Size Companies (51-500 employees) | 5% |
Enterprises (more than 500 employees) | 5% |
Comparisons
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Reviews and Ratings
(160)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Bloomerang is widely used across organizations to effectively track and manage various aspects of donor and constituent information, communications, and fundraising efforts. With its user-friendly cloud-based system, users have the flexibility to access and manage their donor CRM system from anywhere. This ease of access allows for efficient tracking and management of individual donors, corporate, foundation, and government grants, event attendees, newsletter subscribers, website visitors, and more.
One of the key benefits of Bloomerang is its capability to streamline the development process. Users can easily enter gifts, create gift acknowledgments, manage donor interactions, and generate comprehensive reports. This platform offers tremendous functionality at a reasonable cost. It allows users to create and manage custom fields without requiring external support or consultants. This customization feature enables organizations to tailor the system to their specific needs.
Organizations rely on Bloomerang to address various challenges they face in donor management. The platform simplifies tasks such as segmenting donors, tracking donor retention rates, managing event attendance, and collecting online donations. It also provides robust reporting and communication features that help organizations identify weak spots in donor retention and track the results of direct mail campaigns. Overall, Bloomerang solves the problem of ease of use for multiple employees while providing simplicity, customization options, powerful reporting capabilities, and effective communication tools.
Intuitive and User-Friendly Interface: Users consistently praise Bloomerang for its intuitive and user-friendly interface, with many stating that it makes the software easy to navigate and perform tasks quickly. This sentiment is shared by a majority of reviewers, who appreciate the simplicity and efficiency that the interface provides.
Helpful Chat Support Function: The chat function in Bloomerang's support system receives high appreciation from users, as it allows for easy and immediate assistance. Several reviewers have mentioned how valuable it is to be able to connect with customer support through live chat, enabling them to resolve their queries or issues promptly.
Comprehensive Donor Relationship Tracking: Users highly value Bloomerang's donor relationship tracking feature, particularly the timeline view which offers a comprehensive overview of each constituent's interactions. Many users find this functionality extremely helpful in managing and nurturing their relationships with donors effectively.
Confusing User Interface: Some users have found the user interface of Bloomerang to be confusing, which has made it challenging for them to efficiently manage tasks. They have expressed difficulties in navigating the system and understanding how to perform certain actions.
Steep Learning Curve: Several reviewers mentioned that it took them a significant amount of time to learn how to use Bloomerang effectively. They had to rely on watching instructional videos and reading blog posts in order to grasp the functionalities of the software.
Limited Customization Options: Users desire more flexibility and customization options within Bloomerang. Specifically, they would like greater control over customizing online forms according to their specific needs. Additionally, they express a need for more automated report generation features that cater to different purposes and requirements.
Based on user reviews, users commonly recommend the following for Bloomerang:
Consider specific features and needs. Thoroughly evaluate the specific features and needs of your organization before choosing Bloomerang. Explore different donor databases to find the best fit for your individual needs and comfort levels with cloud-based CRM or donor databases.
Try it out and utilize support. Give Bloomerang a try and experience its ease of use. Take advantage of the strong support provided by reaching out to staff with any questions. Make use of the helpful resources available on the website.
Keep database organized and avoid duplicates. To keep costs down when using Bloomerang, it is advised to keep your database organized and avoid duplicates. Clean and accurate data is emphasized for effective use of the software.
Overall, users recommend Bloomerang for smaller nonprofits as it seems to be an ideal fit for their donor management needs. They highlight its ease of use, strong support, and cost-effectiveness. However, they also suggest considering specific requirements and thoroughly vetting information before switching to Bloomerang for an easier conversion process.
Attribute Ratings
Reviews
(1-4 of 4)Bloomerang is helping us Bloom!
- Ease of use, simple to understand
- Ease of reporting and ability to extract exact data
- Education and support for using the product
- Some challenges in multilayer reporting. There was quite a learning curve to know how to "hook" one report to another to get certain information such as: "Donors who gave to a capital campaign but haven't given since". Sounds easy, was a bit complicated.
- Some challenges in formatting letters. Information pulled in doesn't always convert to the font the letter is written in.
- Lot's of video watching and blog reading in the learning process. Although most things are very simple once you understand the program it does take a while to learn.
- Data input is amazingly easy!
- Reporting is great for pulling simple information.
- It looks pretty!
- Multilayer reporting takes some learning.
Bloomerang...your new BFF in fundraising!
- Well designed interface (system graphics).
- Easy to understand their tutorials.
- Quite comprehensive for our purposes as a small organization.
- For the purpose of our small arts organization, I do not see any need to improve it. I did arrange for a demonstration when my employer (large human services organization) was looking for a new constituent management database. We previewed Bloomerang, but it wasn't robust enough for our needs (20K+ records).
I have obtained eTapestry in 3 other organizations, and I am adept at using that data base, but I found Bloomerang easier to use and with greater functionality.
- Gift entry
- Tracking funds raised
- LYBUNT, SYBUNT work
- I don't think we have any! It'd be interesting to know other organizations' answers to this.
- Oh, we have a long way to go to be considered super users of Bloomerang. Basically, we are extremely short staffed with 2.5 paid staff. We are in a year of growing our organization tremendously as we have taken on the running of a 200 seat theater. We just launched a membership program a month ago. We run the theater year round, and as the only arts organization on the east side of the metro area, we are trying to cover a lot of programming initiatives in addition to fundraising. We aren't having trouble fundraising, but we are just short-staffed.
- Price
- Product Features
- Product Usability
- Positive Sales Experience with the Vendor
- Vendor implemented
- Bloomerang was easy to install because we had nothing to import. This was our first database.
- I suppose time was the biggest obstacle due to our small staff (at that time it was 1.5 people). As the person who recommended Bloomerang, I helped the executive director a great deal in the implementation process. But it was not a hard process. We were starting from the ground up!
- gift entries
- search feature
- ease of changing erroneous entries
- The trainings are outstanding!
- I find reporting (the few I have done) are not at all hard to figure out. I am not the major user of the system, though.
- On occasion, I have found the online help person gives somewhat stock answers that replicate what I read in FAQ or recorded training. This isn't bad, but its the nuances of problems that someone can get stuck on that are less easy to convey via a text or emailed interface. Having a person in an in person training would solve such conundrums. Can't always have that, though!
Bloomerang Can Be Your Fundraising Best Friend
- Custom fields: you can easily tailor it to your exact circumstances rather than using one field for a different piece of information because it doesn't fit anywhere else.
- Intuitive cloud based application that is easy to navigate: very quick learning curve, no need for expensive consultants or support agreements.
- Transition and support: smaller organization that genuinely cares about its customers.
- Designed for fundraising: has several tools that focus on donor retention which is a key goal of all fundraisers.
- User restrictions: they currently don't allow different access levels. I can't let my board members in as "look only" users or restrict information access. they are currently working on this, but right now it's "all or nothing."
- It doesn't have a dedicated events module.
- Capturing and retrieving donor information including donations, interactions and key information. I also need to be able to easily run reports and see the right information in a usable form.
- Allowing me to use an unlimited number of self-designed online interaction forms for donations, event registrations, e-mail sign-up, etc. All form data is automatically imported into the database, saving me a step and time.
- Integrated email allows me to track whether the recipient receives it, opens it, and clicks on an included link. It all appears right in their profile so that I can accurately assess my donor in one place.
- The integrated DonorSearch capability is more cost-efficient than procuring this information through another method.
- It focuses on donor retention, which is critical to our success as fundraisers. From seeing my donor retention % every time I log in, to the other tools that keep me donor-focused, this is a distinguishing advantage.
- Out of all the cloud-based solutions I examined, this provided the most benefits, with the least disadvantages, at a reasonable cost.
- I've only been using it for 6 months, so not much yet. But, the custom field options are going to really help me as I begin a multi-pronged segmentation effort.
- I forsee a much more active use of email now that I have this capability - as soon as I can gather more e-mail addresses.
- I will not be able to create and manage an effective monthly giving program - which will dramatically increase donor retention and average giving.
#2 - With significant data migration costs, I wouldn't even consider another option for at least 3 years no matter how much better it might be.
- Online donation/event forms.
- Creating and modifying donor records.
- Seeing donor retention rates.
- Entering new gifts or interactions.
- The reporting function requires a little focus. It's OK if you think analytically and it gives you a lot of flexibility. If you are looking for a lot of pre-made reports or creating new ones with just a few clicks, then this might not be for you.
Here is an example. I created an online event registration form (the first form I ever created on Bloomerang), linked it to a new Stripe account for credit card processing, embedded it in my website, processed test transactions using "dummy" account numbers provided by Stripe, went "live, and made a registration with my credit card - IN ONLY 1 HOUR. And everything worked flawlessly including automatically entering my info in my existing Bloomerang constituent account and notifying me via email.
While I am not a rookie, I am not an IT person. This was EASY!!!!!
New to Bloomerang and Loving every moment!
- Quick Thank You letter generation - We get the letters out the same day that the donations come in.
- We can generate reports on any aspect of donor information collected - for example, donors who donated last year and also attended a specific fundraiser.
- Bloomerang is very intuitive - clear and easy to use and learn. I love the live webinars that help me learn more about the features it can do.
- I would love to see a way to select multiple users at once and add info about them all at once - batch editing.
- Reports that are a combination of transaction and interaction, instead of one or the other.
- I would love to customize the online forms more.
- Generating thank you letters
- Adding custom fields
- Making online forms
- Event management by creating custom interactions
- Email design is kinda boring
- Logic on reports takes some getting used to and trial and error