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Bloomfire

Bloomfire

Overview

What is Bloomfire?

Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with…

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Recent Reviews

TrustRadius Insights

Bloomfire is a versatile platform that offers a wide range of use cases to its users. One of its primary benefits is providing easy access …
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TrustRadius Insights
TrustRadius Insights

Bloomfire shines!

10 out of 10
April 05, 2022
Incentivized
We use Bloomfire as a internal search engine and an information posting platform., Bloomfire is used company wide on a daily basis to pass …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

1 video

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Bloomfire Review: Allows Medical Pro To Search In Catalogs of Data Quickly & Efficiently
03:35
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Pricing

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Basic

$25.00

Cloud
per month

Entry-level set up fee?

  • $25
    Optional
For the latest information on pricing, visithttps://bloomfire.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Details

What is Bloomfire?

Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

Bloomfire Screenshots

Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear. All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.

Bloomfire Videos

Introducing Bloomfire Spark
Bloomfire for Knowledge Sharing
Southwest Airlines Democratizes Insights with Bloomfire
Southwest Airlines Democratizes Insights with Bloomfire

Bloomfire Integrations

Bloomfire Competitors

Bloomfire Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUSA, Australia, UK, England, Germany, Canada, Mexico, Spain, Ireland, Wales, France, New Zealand

Bloomfire Downloadables

Frequently Asked Questions

Bloomfire starts at $25.

Guru, Market Logic, and Zendesk Guide are common alternatives for Bloomfire.

Reviewers rate Usability and Support Rating highest, with a score of 9.

The most common users of Bloomfire are from Mid-sized Companies (51-1,000 employees).

Bloomfire Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)15%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)60%
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Comparisons

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Reviews and Ratings

(283)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bloomfire is a versatile platform that offers a wide range of use cases to its users. One of its primary benefits is providing easy access to information, allowing users to find answers and solutions on their own, without the need to reach out to others. This has proven to be a valuable feature, as it reduces dependency on colleague availability and fosters a sense of independence among users.

With Bloomfire, users also have the ability to store and access important documents, benefiting both office-based employees and those working in remote project sites. The platform's ease of navigation has been widely praised, making it effortless for users to locate the information they need. Additionally, Bloomfire serves as an educational tool, providing training materials and company knowledge to enhance professional development within organizations.

Moreover, Bloomfire facilitates communication and information sharing between employees across different locations. Its centralized nature allows for seamless collaboration among team members scattered across time zones and departments. Whether it's accessing up-to-date information related to the Covid-19 pandemic or quickly disseminating critical updates to remote workers, Bloomfire proves to be a reliable solution for efficient and effective communication.

The platform's versatility is also highlighted in specific industries such as healthcare and education. In healthcare settings, Bloomfire serves as a one-stop shop for systems used in healthcare, organizing HR applications, patient care resources, and crucial policies in one central location. For educational institutions, Bloomfire addresses document management and internal communication needs by offering a centralized repository for sharing resources, district-wide videos, curriculum materials, and more.

Overall, user experiences attest to the usefulness of Bloomfire in various scenarios. Whether it's accessing information on-demand, promoting knowledge sharing among colleagues, or facilitating seamless communication across different locations and industries, Bloomfire proves to be an invaluable tool for organizations seeking streamlined information management.

Attribute Ratings

Reviews

(1-14 of 14)
Companies can't remove reviews or game the system. Here's why
October 21, 2020

Content + Collaboration Management System

Paul Scianna | TrustRadius Reviewer
Paul Scianna
Managing Chair
C12 Group - Greater Kansas City Area (Management Consulting, 1-10 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
Bloomfire is an easy-to-use platform for posting information and asking questions of my peers. It also has a user-friendly search capability. Yet like any other CMS, the secret to success rests in such items as the ability to use metadata to tag content or posts, and Bloomfire provides a wide range of options to make posting content and subsequently searching for it.
October 20, 2020

Bloomfire is the GOAT!

RD
Ruben David
Customer Service Specialist
Parts Town (Consumer Goods, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
Well, I'm repeating myself here but that to me is Bloomfire's biggest strength. I have yet to see a piece of software that searches so well, so fast, among different types of documents. I have so many different bits of information at my fingertips, I use Bloomfire daily because it's the backbone of my job.
September 30, 2020

Bloomfire is a streamlined and attractive platform for businesses to use to keep employees up to date on changes, give ways to give feedback and interact as a company for better results overall.

Verified User
Employee in Sales
Consumer Services Company, 10,001+ employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
it is like social media in that the most recent posts are up top, it makes it easy to see new posts, and we can also see results of who commented on what. We can see which employees give the most feedback and it seems like a very streamlined site.
September 30, 2020

A worthy investment

Verified User
General Manager in Product Management
Online Media Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
9
The UI is modern, intuitive and easy to use. The search functionality is powerful, fast and can precisely narrow results to the most relevant ones. It also displays other relevant, related documents that one might not even have thought of referring to and helps to improve the quality of research.
September 25, 2020

Bloomfire Has Been An Asset To Our Company

Verified User
Employee in Finance and Accounting
Accounting Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
I find the search feature to be less than optimal. The issue could be how we have our posts organized or it may surround how we are searching for our topics but sometimes it is very difficult to not only find what I'm looking for but to determine why Bloomfire produced the search results that it did as the correlation is not immediately noticeable.
September 25, 2020

Bloomfire - Your best friend!

Verified User
Consultant in Sales
Utilities Company, 501-1000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
Bloomfire does exactly what it is designed for, it helps address any misconceptions we might have and also contributes to peace of mind, it's like having a best friend working with you.
September 25, 2020

The Bloomfire Journey

Verified User
Supervisor in Customer Service
Utilities Company, 1001-5000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Usability
8
Bloomfire is easy to use and definitely provides information in a timely manner. It's good to have one place we are storing information for the whole business.
September 25, 2020

Bloomfire Review

EA
Ese Aiuta
Customer Management Expert
Red Energy (Utilities, 1001-5000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Usability
10
Bloomfire has been extremely helpful. I see a reduced amount of people in my team asking me questions and for assistance. They will always go to Bloomfire first before they utilize their Team Managers and Experts. So it's been really great from this perspective.
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