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Bloomfire

Bloomfire

Overview

What is Bloomfire?

Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with…

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Recent Reviews

TrustRadius Insights

Bloomfire is a versatile platform that offers a wide range of use cases to its users. One of its primary benefits is providing easy access …
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Bloomfire shines!

10 out of 10
April 05, 2022
Incentivized
We use Bloomfire as a internal search engine and an information posting platform., Bloomfire is used company wide on a daily basis to pass …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Video Reviews

1 video

Bloomfire Review: Allows Medical Pro To Search In Catalogs of Data Quickly & Efficiently
03:35
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Pricing

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Basic

$25.00

Cloud
per month

Entry-level set up fee?

  • $25
    Optional
For the latest information on pricing, visithttps://bloomfire.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Details

What is Bloomfire?

Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge and grow their organization's collective intelligence.

Bloomfire Screenshots

Screenshot of You are provided with a variety of options to brand your Bloomfire community, such as customizing its colors, displaying your organization’s logo, and building a custom Promo Bar. This creates an aesthetic that truly reflects your company’s culture.Screenshot of Bloomfire features an AI-powered search that makes sharing and searching for information a lot easier. It deep indexes every word in each piece of content, regardless of whether it’s a PDF, slide deck, video, or any other file type. The platform also creates tags for your content automatically. And if a video is uploaded, Bloomfire automatically transcribes it, making the spoken words searchable and allowing users to jump to the exact part of a video where certain keywords appear.

All of those features result in an easy and smart searching experience. There’s no need to navigate through folders or guess file names. All you need to do is perform a search like you would with Google. When searching, you can further narrow down your results based on categories such as author and content type.Screenshot of Bloomfire's AI enables you to search and find the video you are looking for based on its audio contents.Screenshot of Use Bloomfire while you work seamlessly across your favorite apps.

Bloomfire Videos

Introducing Bloomfire Spark
Bloomfire for Knowledge Sharing
Southwest Airlines Democratizes Insights with Bloomfire
Southwest Airlines Democratizes Insights with Bloomfire

Bloomfire Integrations

Bloomfire Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUSA, Australia, UK, England, Germany, Canada, Mexico, Spain, Ireland, Wales, France, New Zealand

Frequently Asked Questions

Bloomfire starts at $25.

Guru, Market Logic, and Zendesk Guide are common alternatives for Bloomfire.

Reviewers rate Usability and Support Rating highest, with a score of 9.

The most common users of Bloomfire are from Mid-sized Companies (51-1,000 employees).

Bloomfire Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)15%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)60%
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Comparisons

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Reviews and Ratings

(283)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bloomfire is a versatile platform that offers a wide range of use cases to its users. One of its primary benefits is providing easy access to information, allowing users to find answers and solutions on their own, without the need to reach out to others. This has proven to be a valuable feature, as it reduces dependency on colleague availability and fosters a sense of independence among users.

With Bloomfire, users also have the ability to store and access important documents, benefiting both office-based employees and those working in remote project sites. The platform's ease of navigation has been widely praised, making it effortless for users to locate the information they need. Additionally, Bloomfire serves as an educational tool, providing training materials and company knowledge to enhance professional development within organizations.

Moreover, Bloomfire facilitates communication and information sharing between employees across different locations. Its centralized nature allows for seamless collaboration among team members scattered across time zones and departments. Whether it's accessing up-to-date information related to the Covid-19 pandemic or quickly disseminating critical updates to remote workers, Bloomfire proves to be a reliable solution for efficient and effective communication.

The platform's versatility is also highlighted in specific industries such as healthcare and education. In healthcare settings, Bloomfire serves as a one-stop shop for systems used in healthcare, organizing HR applications, patient care resources, and crucial policies in one central location. For educational institutions, Bloomfire addresses document management and internal communication needs by offering a centralized repository for sharing resources, district-wide videos, curriculum materials, and more.

Overall, user experiences attest to the usefulness of Bloomfire in various scenarios. Whether it's accessing information on-demand, promoting knowledge sharing among colleagues, or facilitating seamless communication across different locations and industries, Bloomfire proves to be an invaluable tool for organizations seeking streamlined information management.

Attribute Ratings

Reviews

(1-25 of 173)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used Bloomfire in our Organisation to learn POCs on Mulesoft and also to find information on Partner Kickoff events. Workshops on Mulesoft integration with Salesforce helped me to gain more knowledge of the different types of connectors used and also on Salesforce standalone concepts which helped business teams to connect data.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
My organization is a mulesoft partner using bloomfire for knowledge sharing purposes and reading articles on Mulesoft composer and some FAQs on mulesoft. We have opportunities to attend some business development workshops on Mulesoft. Some partner benefit webinars can be found here on latest developments and certification guidance on Mulesoft.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Myself being a Mulesoft consultant use Bloomfire for research and development on some latest business requirements. My organization has a partnership with Mulesoft so I have an access to Bloomfire. I usually use it for Partner Tech Talks and also to get some information on demand partner webinars and Training & certification-related articles.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bloomfire has helped our Knowledge Management team create an integrative resource tool that houses processes, procedures, and policies for our front-line representatives and agents. Since its inception, Bloomfire has worked with our specific requests and needs to enhance the experience, both for the creator (Author) and reader. This has then allowed us to expand responsibilities and roles to other departments by empowering them to contribute, edit, and support one another in the expansion of the knowledge base. Every year the ease of use becomes more intuitive and affords us efficiencies we did not have with our last knowledge database.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a Mulesoft partner benefit, we have given access to Bloomfire as a partner benefit. We frequently use Bloomfire to read the latest available Mulesoft articles. My company mainly deals with Salesforce - Mulesoft integrations so I used Bloomfire to find a number of articles on the same. Some demo videos and accelerator sessions helped me with my real-time use cases.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
For us, it's set up as a special tool with articles to help us do our jobs. It's almost like a really user-friendly blog. We can ask questions on it and the answers are shown to help others. It's also set up with other apps we use daily and our time clock. Very very convenient, everything is in one easily accessible place. I like it a lot.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Bloomfire as a resource database for our learners. Our learners only have access to our LMS for a short period of time, once they lose access we use Bloomfire to communicate information and resources needed to provide customer service to our various clients. We have separate communities that represent those clients and provide product information and support, as well as Q&A for learners to get their questions answered.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization deals with Salesforce integration with Mulesoft and we deal with several Inbound and outbound flows and develop them in a bi-directional manner. We food a good number of Mulesoft flows and workshops on Salesforce integration with Mulesoft which helped us to build flows quickly and better usage of Salesforce connectors.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bloomfire is a program that is provided to us for quick research for company-related material. If we have a question or need a form everything is located in Bloomfire. Other directors may have questions and find answers quickly because there are so many other directors that have asked the same question. If we are looking up and need appropriate forms to fill out simply typing in keywords bring us straight to what we need.
Leah Linder | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Bloomfire in a variety of business areas from customer service support, technical services, sales, and with our global education teams to share collateral and other educational assets. This application has been an invaluable resource to not only house and share information, but also to engage our community to educate and support each other.
Jennie Hoffman, CPA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bloomfire is our knowledge hub. We have all of our guidance, reference, and research saved there. We utilize Bloomfire a little differently as we only allow SMEs to update and post. Our users have the ability to flag posts but not comment directly about or respond to questions. Bloomfire has allowed us to not have multiple versions of guides, templates, etc. in use.
April 05, 2022

Bloomfire shines!

Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Bloomfire as a internal search engine and an information posting platform., Bloomfire is used company wide on a daily basis to pass along important information between our many branches. It helps in answering questions between employees from our sales force that are spread throughout the country.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a data-driven company and being that it is the insurance industry, training and reference materials are essential on a minute-by-minute basis at times. Without this data and reference material, we are dead in the water. The managers in our company have striven to make sure we have that training and information at our fingertips at all times and the tool we use is Bloomfire.
Jennifer Drewniak | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Previously I used Bloomfire with my old employer where I posted questions and then responses would then occur to my question(s). My current employer uses Bloomfire for internal information, questions, and answers. I use a great tool and serve as an "information hub" for the organization. I have found that it is easy to use and navigate through. And I like when new postings are entered and I am alerted automatically.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Bloomfire is our primary tool for onboarding across different verticals at Kargo. When the new hires start, we choose a relevant vertical (e.g. business intelligence, revenue operations, product management) and then have access to a host of different training sessions. These sessions vary and can be in the form of videos or articles. The main problem Bloomfire addresses is needing to get employees up to speed quickly and efficiently, and allows employees to access the information most relevant to them.
February 04, 2022

Pretty Damn Good

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Bloomfire for all our install documents and training manuals. The only issue we have seen is that the search features are not that good. If we type in a specific word or part number many other results come up and the one we search for is on the bottom. Also, when clicking on the item you searched for and when you go back, it brings you back to the home page and not your results.
February 04, 2022

My Reveiw

Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to gain information and insight into our company and answer questions from within the department. People can post their questions or concerns and we have a team of people who have varying expertise in different areas who elect to answer.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Bloomfire to document all of our processes, practices, and updates to our software. We also use it to allow employees to post questions for the rest of the team to view and answer. This tool is used by our entire Customer Success department (around 250 employees). We use this tool internally only.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have a partnership with Mulesoft and we have Bloomfire credentials as a part of the partnership benefit. We regularly use Bloomfire to know the latest Mulesoft community updates. Also some updates with respect to Mulesoft composer with Salesforce. We usually get access to some partnership enablement sessions. We also get benefited from the Training and certifications operations guide.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Bloomfire to keep all staff updated on the constantly changing events around Las Vegas and our 14 properties. This program informs us about the shows, travel packages, and special events going on throughout our city. The layout of this program helps us find the information when we need it fast. I'm really happy with it. It's been great.
January 26, 2022

Bloomfire is on fire!

Julie Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our organization is spread across multiple states. Bloomfire is a platform where all the centers in the company can unite and access information as a whole. It is easy to use and search for anything needed from HR, payroll, operations, etc. This website has saved me so much time and effort by having all my answers in one place!
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