Good experience
To retain one-time purchase customers and nurture loyal customers.
Bloomreach Commerce Experience Cloud
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Bloomreach Commerce Experience Cloud
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What is Bloomreach Commerce Experience Cloud?
Bloomreach is a Commerce Experience Cloud, that aims to enable brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that aim to drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and…
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- Setup fee required
For the latest information on pricing, visithttps://www.bloomreach.com/en/pricing?u…
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- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is Bloomreach Commerce Experience Cloud?
Bloomreach is a Commerce Experience Cloud, that aims to enable brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that aim to drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a CDP and marketing automation solutions. Together, these solutions combine unified customer and product data with the speed and scale of AI-optimization, to enable revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer.
Bloomreach Commerce Experience Cloud Features
- Supported: Data Enrichment
- Supported: Expandability
- Supported: Multiple Devices
- Supported: Marketing Performance Measurement
- Supported: Predictive Modeling
- Supported: Recommendation Engine
- Supported: Automated Email Responses
- Supported: Building and Personalizing Emails
- Supported: Sending Outbound Emails
- Supported: Manage Email Deliverability
- Supported: Mobile Optimized
- Supported: Landing Pages and Forms
- Supported: Search Tracking and Optimization
- Supported: CRM Lead Integration
- Supported: Automated Alerts and Tasks
- Supported: Online Behavior Tracking
- Supported: Segmentation
- Supported: Marketing Lead Database
- Supported: Budgeting
- Supported: Program Management
- Supported: Social Ads
- Supported: Social Sharing
- Supported: Social Campaigns
- Supported: Social Engagement
- Supported: Basic Reporting
- Supported: Revenue Analytics
- Supported: ROI Analytics
- Supported: Web Analytics
- Supported: Sandbox / Test Environments
- Supported: Customization
- Supported: Workflow Capability
- Supported: User, Role, and Access Management
- Supported: Internationalization
- Supported: Performance and Reliability
- Supported: Data Import & Export Tools
- Supported: Integration APIs
- Supported: Breadth of Partner Applications
- Supported: Omni‑Channel Orchestration
- Supported: Web Optimization Platform
- Supported: Product Recommendations
- Supported: Real-Time Customer Predictions
- Supported: Mobile Push
- Supported: In‑app Messaging
- Supported: Web Push
- Supported: SMS (Text) Marketing
- Supported: Integrations & Webhooks
- Supported: Retargeting
- Supported: Email Marketing
Bloomreach Commerce Experience Cloud Screenshots
Bloomreach Commerce Experience Cloud Videos
Bloomreach Engagement | Transforming customer Experience Into Something Magical
Bloomreach Engagement brings 1:1 commerce experiences to the hands of marketers, merchandisers, and CRM managers using unified customer data — to boost loyalty and revenue in the process.
Bloomreach Engagement | The Platform in Under Three Minutes
Bloomreach Engagement brings 1:1 commerce experiences to the hands of marketers, merchandisers, and CRM managers using unified customer data — boosting loyalty and revenue in the process.
Bloomreach Discovery | Deliver Amazing Search and Merchandising Experiences
Bloomreach Discovery brings a powerful combination of AI-powered site search, SEO, recommendations, and product merchandising so you can deliver the perfect results to your customers.
Bloomreach Commerce Experience Cloud Downloadables
- What is a CDP? Take your business to the next level with a customer data platform
- What is a DXP? A Guide to Digital Experience Platforms (DXPs), and how they can transform your customer experience
- 5 Black Friday E-Commerce Personalization Tips We’ve gathered together expert opinions and top tips for how you can incorporate personalization into your Black Friday 2021 strategy to drive growth, and hit a holiday home run.
- The Definitive Guide to E-Commerce Personalization Bloomreach takes a look at how you can use personalization to unlock commerce growth and how having a connected commerce-driving team is directly correlated with providing a connected commerce experience to customers.
- Key E-Commerce Strategies for 2022 Your guide to Personalization, Cookieless Marketing, and Zero-Party Data
Bloomreach Commerce Experience Cloud Integrations
- Adform FLOW
- Amazon Redshift
- Amazon S3 (Simple Storage Service)
- Amazon S3 Glacier
- Amazon Simple Notification Service (SNS)
- AWS Lambda
- Bazaarvoice
- ChannelAdvisor
- commercetools
- DocuSign
- Dropbox
- Exact Online
- Google Ads (formerly AdWords)
- Google Analytics
- Google BigQuery
- Google Cloud Storage
- Lightspeed eCom
- Lightspeed Retail
- Mailchimp
- Mailgun, from Pathwire
- Mailchimp Transactional Email (Mandrill)
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
- Microsoft SQL Server
- MySQL
- Pipedrive
- PostgreSQL
- Salesforce CPQ (formerly SteelBrick)
- SAP Business ByDesign
- SDL Language Cloud
- Sendinblue
- Shopify
- Shopify Plus
- Zapier
- Zoho Subscriptions
- Salesforce Commerce Cloud
- BigCommerce
- MongoDB
- Mailjet, from Pathwire
- Twilio Segment
- Freshdesk
- Trello
- Slack
- Shopware
- ALLMYSMS
- Amazon MWS
- AMQP
- CM Telecoms SMS
- DUN & BRADSTREET
- EBAY
- EDIFACT
- EMAILLABS
- Facebook Ads
- FACEBOOK LEAD ADS
- FACEBOOK MESSENGER
- Google Double Click
- Google PUB/SUB
- Google Spreadsheet
- Google translate
- JDE ORCHESTRATOR
- LIONBRIDGE
- Magento
- MICROSOFT AZURE SQL
- MICROSOFT DYNAMICS 365
- MICROSOFT DYNAMICS AX
- MICROSOFT DYNAMICS NAV
- MICROSOFT ONEDRIVE
- NETSUITE
- OPENAPI
- OUTLOOK
- QUICKBOOKS
- ORACLE RESPONSYS
- SALESFORCE
- SALESPHERE
- SAP R3/ECC
- SENDSAY
- SFTP
- SINCH SMS
- SMARTYSTREETS
- SOAP
- SUGARCRM
- WEBHOOKS
- CSV
- JDBC
- LDAP
- ODATA
- REST API CLIENT
- XML
- ZIP/UNZIP
- FACEBOOK CONVERSIONS API
- UNIONE
- AMAZON ALEXA
Bloomreach Commerce Experience Cloud Competitors
- Adobe Marketing Cloud
- Emarsys
- Tealium AudienceStream
- Twilio Segment
- Optimove
- Dynamic Yield
- Acoustic Campaign (formerly IBM Watson Campaign Automation)
- Bronto Marketing Platform (discontinued)
- mParticle
- Blueshift
- Salesforce Marketing Cloud Interaction Studio (formerly Evergage + MyBuys)
- Insider Growth Management Platform (GMP)
- Magnolia
- Acquia Digital Experience Platform
- Klaviyo
- Braze
- Treasure Data
- Listrak
- Optimizely Data Platform (formerly Zaius)
- Adobe Experience Platform
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
- Kentico Xperience
- Sitecore Experience Platform
- Salesforce Marketing Cloud
- Oracle Marketing Cloud
Bloomreach Commerce Experience Cloud Customer Size Distribution
| Consumers | 2% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 45% |
| Enterprises (more than 500 employees) | 23% |
Bloomreach Commerce Experience Cloud Technical Details
| Deployment Types | On-premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | US, UK, EMEA, DACH, CIS, CEE |
| Supported Languages | English, German, Russian, Dutch, Slovak |
Comparisons
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Frequently Asked Questions
What are Bloomreach Commerce Experience Cloud's top competitors?
Adobe Marketing Cloud, Emarsys, and Tealium AudienceStream are common alternatives for Bloomreach Commerce Experience Cloud.
What is Bloomreach Commerce Experience Cloud's best feature?
Reviewers rate Usability highest, with a score of 8.7.
Who uses Bloomreach Commerce Experience Cloud?
The most common users of Bloomreach Commerce Experience Cloud are from Mid-sized Companies (51-1,000 employees) and the Marketing & Advertising industry.
Reviews and Ratings
(110)
Reviews
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May 06, 2022
Good experience
2-3 months
I believe it took around 2 months to get properly up and running.
April 22, 2022
Easy to use while complex
I havent been in the company during implementation phase
April 14, 2022
Very Satisfied with Bloomreach Commerce Experience Cloud
Within a month of a test environment, we deployed our first use case for production six months after licensing. The delay was due to our internal technology team's capacity. If we didn't have the capacity issue, we'd have been in production within 2 - 3 months.
March 30, 2022
Experience with Bloomreach Commerce Experience Cloud
In our company it took a couple of months of implementation. It wasn't always easy to implement code to our websites and setup reliable tracking. But now Bloomreach Exponea is one of our most reliable tools.
Project still ongoing, running now at 6 months. We were able to start proper development within a week. While we were able to start developing components and document types by the 3rd day, it wasn't after a week before we were able to grasp a workflow for our development process.
March 29, 2022
Easy to use campaign management
We did not want to rush with it, so it was a long process, because we took our time the experience it, and we started migrating our campaign activities step by step. However the integration was smooth in my experience, now we are working on the data connection part, we would like to export data from the product to the data warehouse.
March 29, 2022
Love at first sight
I would say it is a matter of a couple of weeks, but it depends on the people you are working with and their response time as well. The first result usually comes real quick.
March 28, 2022
Great product, Support is almost there
The setup of the search engine itself and its databases was done by the technical team, so I can't comment on that, although I suppose that was quite fast. I handled the setup for the Pixel and I feel like this solution would be very easy to implement if you have a site that's using best practices in using the data layer, Tag Manager, etc. We had an outdated legacy webshop with only custom code and that was less straightforward. This is an area we would have liked a bit more proactive support. My advice: reach out to Bloomreach and set up some time with a technical consultant, it will be worth your investment.
March 28, 2022
Bloomreach review
I have worked with quite a few vendors/platforms and should note that they provide one of the best combinations of features, integration, and customization options and overall return on all investments made to select, implement, scale, and multiply sales & marketing efforts. Has a user-friendly interface and predefined reporting and workflows make working with large amounts of data relatively simple.
We were up and running within 2 weeks. We did our training sessions with the service implemented and used our production instance to train on.
March 28, 2022
First experience with bloomreach
It took us 2-3 weeks. This is our first time using bloomreach, so we have to read documentation and experiment a lot. After 3 weeks it seems to be easier since we already know what to do and the workflow. The documentation really helps us a lot, but I really hope it gives more example for developers documentation.
March 24, 2022
Bloomreach Commerce Experience Cloud ROCKS!
It took approx. 4 months. Just to be clear, this is super fast. We are outsourcing IT to our agency, after that we needed to manage the team of our CTO, our marketing team, etc. So managing almost 5 teams (Bloomreach team included) during the setup was super hard - but we made it!
March 03, 2022
Great tool if you know what you're doing
It took about a month to get everything up and running.
It also requires periodical updates and reviews to ensure the data model robustness and data quality.
We're struggling a bit with the front-end integration as the JS scripts tend to be heavy and put a strain on the page loading time so we needed to optimize that.
It also requires periodical updates and reviews to ensure the data model robustness and data quality.
We're struggling a bit with the front-end integration as the JS scripts tend to be heavy and put a strain on the page loading time so we needed to optimize that.
March 03, 2022
Bloomreach
I didn't purchase it, I am working for my company as an employee using it.
The implementations took place before I got involved with Bloomreach.
February 15, 2022
(almost) Endless possibilities with Bloomreach
This depends based on the structure of a project, but generally, any e-commerce project can be implemented in 2-4 weeks to be up and running. Then it is generally good to have a 1-3 months period to launch individual campaigns and gather the first data. After that, you can build on this, and after 3-6 months, you will have a very good idea of the success of Bloomreach Commerce Experience Cloud based on comprehensive data.
February 15, 2022
Great automation, emailing & CDP platform.
Usually it takes 2-3 weeks to have the platform up and running.
February 04, 2022
Very nice tool
As we did not purchase it, but implement it at other customers this is hard to answer. But after a few days working with Bloomreach, it was really easy for me to work with this great and userfriendly tool
January 27, 2022
Happy in the clouds instead of down in the ssh tunnel
Working from a very complex and large forme version we're still migrating the bulk, but the initial clean version was done in months if not weeks.
January 15, 2022
Versatile and powerful, once you understand how to use it
I wasn't in the business when it was first set up, but I believe it took several months (and we're still expanding our use of the platform).
December 06, 2021
Such an efficient and user-friendly marketing tool
Once the company data was migrated and the tool was ready to use for BAU activity, it was easy to get up and running immediately.
November 28, 2021
A positive first glance of Bloomreach Engagement
We had about 2 months [planning] and setting up until we send our first marketing emails. The support from Bloomreach Engagement's side was good. We still [need] to do some data work from our side but Bloomreach Engagement is now ready.
November 13, 2021
A Really Great Product Overall
It has been slow but that is more to do with the complexity of legacy data and systems than a reflection of the platform or services.