Good experience
To retain one-time purchase customers and nurture loyal customers.
Bloomreach Commerce Experience Cloud
Top Rated
Bloomreach Commerce Experience Cloud
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What is Bloomreach Commerce Experience Cloud?
Bloomreach is a Commerce Experience Cloud, that aims to enable brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that aim to drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and…
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- Setup fee required
For the latest information on pricing, visithttps://www.bloomreach.com/en/pricing?u…
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- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is Bloomreach Commerce Experience Cloud?
Bloomreach is a Commerce Experience Cloud, that aims to enable brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that aim to drive true personalization and digital commerce growth, including: Discovery, offering AI-driven search and merchandising; Content, offering a headless CMS; and Engagement, offering a CDP and marketing automation solutions. Together, these solutions combine unified customer and product data with the speed and scale of AI-optimization, to enable revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer.
Bloomreach Commerce Experience Cloud Features
- Supported: Data Enrichment
- Supported: Expandability
- Supported: Multiple Devices
- Supported: Marketing Performance Measurement
- Supported: Predictive Modeling
- Supported: Recommendation Engine
- Supported: Automated Email Responses
- Supported: Building and Personalizing Emails
- Supported: Sending Outbound Emails
- Supported: Manage Email Deliverability
- Supported: Mobile Optimized
- Supported: Landing Pages and Forms
- Supported: Search Tracking and Optimization
- Supported: CRM Lead Integration
- Supported: Automated Alerts and Tasks
- Supported: Online Behavior Tracking
- Supported: Segmentation
- Supported: Marketing Lead Database
- Supported: Budgeting
- Supported: Program Management
- Supported: Social Ads
- Supported: Social Sharing
- Supported: Social Campaigns
- Supported: Social Engagement
- Supported: Basic Reporting
- Supported: Revenue Analytics
- Supported: ROI Analytics
- Supported: Web Analytics
- Supported: Sandbox / Test Environments
- Supported: Customization
- Supported: Workflow Capability
- Supported: User, Role, and Access Management
- Supported: Internationalization
- Supported: Performance and Reliability
- Supported: Data Import & Export Tools
- Supported: Integration APIs
- Supported: Breadth of Partner Applications
- Supported: Omni‑Channel Orchestration
- Supported: Web Optimization Platform
- Supported: Product Recommendations
- Supported: Real-Time Customer Predictions
- Supported: Mobile Push
- Supported: In‑app Messaging
- Supported: Web Push
- Supported: SMS (Text) Marketing
- Supported: Integrations & Webhooks
- Supported: Retargeting
- Supported: Email Marketing
Bloomreach Commerce Experience Cloud Screenshots
Bloomreach Commerce Experience Cloud Videos
Bloomreach Engagement | Transforming customer Experience Into Something Magical
Bloomreach Engagement brings 1:1 commerce experiences to the hands of marketers, merchandisers, and CRM managers using unified customer data — to boost loyalty and revenue in the process.
Bloomreach Engagement | The Platform in Under Three Minutes
Bloomreach Engagement brings 1:1 commerce experiences to the hands of marketers, merchandisers, and CRM managers using unified customer data — boosting loyalty and revenue in the process.
Bloomreach Discovery | Deliver Amazing Search and Merchandising Experiences
Bloomreach Discovery brings a powerful combination of AI-powered site search, SEO, recommendations, and product merchandising so you can deliver the perfect results to your customers.
Bloomreach Commerce Experience Cloud Downloadables
- What is a CDP? Take your business to the next level with a customer data platform
- What is a DXP? A Guide to Digital Experience Platforms (DXPs), and how they can transform your customer experience
- 5 Black Friday E-Commerce Personalization Tips We’ve gathered together expert opinions and top tips for how you can incorporate personalization into your Black Friday 2021 strategy to drive growth, and hit a holiday home run.
- The Definitive Guide to E-Commerce Personalization Bloomreach takes a look at how you can use personalization to unlock commerce growth and how having a connected commerce-driving team is directly correlated with providing a connected commerce experience to customers.
- Key E-Commerce Strategies for 2022 Your guide to Personalization, Cookieless Marketing, and Zero-Party Data
Bloomreach Commerce Experience Cloud Integrations
- Adform FLOW
- Amazon Redshift
- Amazon S3 (Simple Storage Service)
- Amazon S3 Glacier
- Amazon Simple Notification Service (SNS)
- AWS Lambda
- Bazaarvoice
- ChannelAdvisor
- commercetools
- DocuSign
- Dropbox
- Exact Online
- Google Ads (formerly AdWords)
- Google Analytics
- Google BigQuery
- Google Cloud Storage
- Lightspeed eCom
- Lightspeed Retail
- Mailchimp
- Mailgun, from Pathwire
- Mailchimp Transactional Email (Mandrill)
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
- Microsoft SQL Server
- MySQL
- Pipedrive
- PostgreSQL
- Salesforce CPQ (formerly SteelBrick)
- SAP Business ByDesign
- SDL Language Cloud
- Sendinblue
- Shopify
- Shopify Plus
- Zapier
- Zoho Subscriptions
- Salesforce Commerce Cloud
- BigCommerce
- MongoDB
- Mailjet, from Pathwire
- Twilio Segment
- Freshdesk
- Trello
- Slack
- Shopware
- ALLMYSMS
- Amazon MWS
- AMQP
- CM Telecoms SMS
- DUN & BRADSTREET
- EBAY
- EDIFACT
- EMAILLABS
- Facebook Ads
- FACEBOOK LEAD ADS
- FACEBOOK MESSENGER
- Google Double Click
- Google PUB/SUB
- Google Spreadsheet
- Google translate
- JDE ORCHESTRATOR
- LIONBRIDGE
- Magento
- MICROSOFT AZURE SQL
- MICROSOFT DYNAMICS 365
- MICROSOFT DYNAMICS AX
- MICROSOFT DYNAMICS NAV
- MICROSOFT ONEDRIVE
- NETSUITE
- OPENAPI
- OUTLOOK
- QUICKBOOKS
- ORACLE RESPONSYS
- SALESFORCE
- SALESPHERE
- SAP R3/ECC
- SENDSAY
- SFTP
- SINCH SMS
- SMARTYSTREETS
- SOAP
- SUGARCRM
- WEBHOOKS
- CSV
- JDBC
- LDAP
- ODATA
- REST API CLIENT
- XML
- ZIP/UNZIP
- FACEBOOK CONVERSIONS API
- UNIONE
- AMAZON ALEXA
Bloomreach Commerce Experience Cloud Competitors
- Adobe Marketing Cloud
- Emarsys
- Tealium AudienceStream
- Twilio Segment
- Optimove
- Dynamic Yield
- Acoustic Campaign (formerly IBM Watson Campaign Automation)
- Bronto Marketing Platform (discontinued)
- mParticle
- Blueshift
- Salesforce Marketing Cloud Interaction Studio (formerly Evergage + MyBuys)
- Insider Growth Management Platform (GMP)
- Magnolia
- Acquia Digital Experience Platform
- Klaviyo
- Braze
- Treasure Data
- Listrak
- Optimizely Data Platform (formerly Zaius)
- Adobe Experience Platform
- Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
- Kentico Xperience
- Sitecore Experience Platform
- Salesforce Marketing Cloud
- Oracle Marketing Cloud
Bloomreach Commerce Experience Cloud Customer Size Distribution
| Consumers | 2% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 45% |
| Enterprises (more than 500 employees) | 23% |
Bloomreach Commerce Experience Cloud Technical Details
| Deployment Types | On-premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
| Supported Countries | US, UK, EMEA, DACH, CIS, CEE |
| Supported Languages | English, German, Russian, Dutch, Slovak |
Comparisons
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Frequently Asked Questions
What are Bloomreach Commerce Experience Cloud's top competitors?
Adobe Marketing Cloud, Emarsys, and Tealium AudienceStream are common alternatives for Bloomreach Commerce Experience Cloud.
What is Bloomreach Commerce Experience Cloud's best feature?
Reviewers rate Usability highest, with a score of 8.7.
Who uses Bloomreach Commerce Experience Cloud?
The most common users of Bloomreach Commerce Experience Cloud are from Mid-sized Companies (51-1,000 employees) and the Marketing & Advertising industry.
Reviews and Ratings
(110)
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May 06, 2022
Good experience
- increase campaign engagement score
- improve cart abandon rate
- We used an Experiment to insert what we call a 'guidance card' for shortlists in our search results which would help steer visitors towards the better converting shortlist feature on our website. The Experiment was very successful and resulted in a 45% uplift in visitors using the feature.
April 22, 2022
Easy to use while complex
- revenue from emailing is the main driver
April 14, 2022
Very Satisfied with Bloomreach Commerce Experience Cloud
- Measurability on the success of our use cases
March 30, 2022
Experience with Bloomreach Commerce Experience Cloud
- Highest conversion rate of all our tools
- Increasing subscriber activity
- Better understanding readers' behavior through data
- Project still ongoing and cannot give numbered results as of yet.
March 29, 2022
Easy to use campaign management
- better conversion rate
- higher revenue
- lower termination rate
March 29, 2022
Love at first sight
- higher open rates, click rates and purchase rates in the case if campaigns - this also includes increased revenue
March 28, 2022
Great product, Support is almost there
- When compared to the previous search engine, the results were different. Not wrong, but different. Prepare for a change management trajectory.
March 28, 2022
Bloomreach review
- ROI
- contextual marketing
- higher reach rate
- increased revenue from synonym suggestions
- increased revenue from "customers also bought" suggestions
- increased revenue from boosting certain SKUs on search queries
March 28, 2022
First experience with bloomreach
- The website is not yet live
- It might be a good ROI for the business.
- I think they want to use it everywhere
- Not in a position to know about these things as I am just hired from a consulting agency as a junior frontend engineer.
March 24, 2022
Bloomreach Commerce Experience Cloud ROCKS!
- Increased revenue
- Higher CLV
- Upsell of side products
March 21, 2022
Good Fit for Our CMS Needs
- Helped us to have very fast new corporate websites
- Goes in line with our eCommerce system Spryker
March 03, 2022
Great tool if you know what you're doing
- Automation of manual marketing processes
- Good tracking of marketing campaigns performance
- Good UI for customer interactions in one place
March 03, 2022
Bloomreach
- It definitely helps to Increase revenue of the company.
- I don't have specific details of this
- I don't have specific details of this
- I don't have specific details of this
February 15, 2022
(almost) Endless possibilities with Bloomreach
- Increase in customer lifetime value
- Increase in average order amount
- Increase in website conversion rates
February 15, 2022
Great automation, emailing & CDP platform.
- Increased revenue.
- Decreased cost per acquisition.
- Increased internal processes effectiveness.
February 04, 2022
Very nice tool
- increased revenue
January 27, 2022
Happy in the clouds instead of down in the ssh tunnel
- In our case theBloomreach Commerce Experience Cloud implementation gives us higher uptime (so less impact for users during updates)
- Making use of the standard functionality in stead of custom implementations makes for speedier updates for system and customer wishes
January 15, 2022
Versatile and powerful, once you understand how to use it
- Increased revenue from automated campaigns.
- Increased revenue from BAU campaigns via dynamic personalisation.
- Increased level of service-based comms relating to active orders.
December 06, 2021
Such an efficient and user-friendly marketing tool
- Increased Open Rate of campaigns
- Increased CTR
- Increased ROI
November 28, 2021
A positive first glance of Bloomreach Engagement
- Open rate of marketing emails is higher