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SS&C Blue Prism Intelligent Automation

SS&C Blue Prism Intelligent Automation

Overview

What is SS&C Blue Prism Intelligent Automation?

Blue Prism headquartered in London offers their robotic process automation (RPA) software platform.

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Recent Reviews

TrustRadius Insights

Blue Prism is a versatile and intuitive tool that has gained popularity among beginners in robotic process automation, or RPA. Its graphic …
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Happy Automation with Blue Prism

9 out of 10
July 29, 2022
Most robust automation tool available currently in the market. Very easy to implement/set up and to understand even for the college kids …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is SS&C Blue Prism Intelligent Automation?

Blue Prism headquartered in London offers their robotic process automation (RPA) software platform.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is SS&C Blue Prism Intelligent Automation?

Blue Prism Intelligent RPA can automate and perform mission critical processes, designed to allow users the freedom to focus on more creative, meaningful work. According to the vendor, more than 1,000 major enterprise customers leverage Blue Prism's digital workforce, empowering their employees to automate billions of transactions while returning hundreds of millions of hours of work back to the business.

The vendor reports that Blue Prism pioneered Robotic Process Automation (RPA), emerging as the trusted and secure intelligent automation choice for the Fortune 500 and public-sector market. It is a connected-RPA supported by the Digital Exchange (DX) app store—combining internal entrepreneurship with the power of crowdsourced innovation.

SS&C Blue Prism Intelligent Automation Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Blue Prism headquartered in London offers their robotic process automation (RPA) software platform.

Automation Anywhere, UiPath Automation Platform, and WorkFusion Intelligent Automation Cloud are common alternatives for SS&C Blue Prism Intelligent Automation.

The most common users of SS&C Blue Prism Intelligent Automation are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(93)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Blue Prism is a versatile and intuitive tool that has gained popularity among beginners in robotic process automation, or RPA. Its graphic interface makes it easy for users to understand basic program functions, making it an ideal choice for those new to RPA. Companies like Fujitsu have successfully implemented Blue Prism to automate various processes, resulting in significant cost savings and a commendable ROI. For instance, Fujitsu has integrated Blue Prism into their Project Management, HR, and Finance departments, saving approximately one hour per week in HR and finance operations. This software has proven to be particularly effective in automating tasks such as invoice verification and OCR-based document scraping, eliminating the need for manual data entry. The ability of Blue Prism to allow human intervention in cases where complete automation is not possible adds to its advantage. It serves as the key product in Fujitsu's RPA center of excellence.

Blue Prism finds extensive use across organizations to automate fixed processes related to finance, payroll, and generating reports for grocery store billing systems. With its stability and ease of implementation and upgrades, Blue Prism offers good account management and resources. While some scheduling bugs have been reported but were eventually resolved. Blue Prism also helps automate other business problems such as recruitment processes, outsourcing, web crawling, and parsing. Moreover, it facilitates the mapping of Level 3 to Level 5 processes within an organization and proves valuable in control and cycle time governance. The AI and machine learning capabilities of Blue Prism enable businesses to deliver optimal solutions through automation.

Recognized as one of the top enterprise-level RPA solutions available on the market, Blue Prism is suitable for medium to large-scale organizations. Its applications extend beyond rule-based processes by integrating with other tools like Appian BPM, Python, and Excel macros. Additionally, Blue Prism is instrumental in automating technology processes like server reboots based on ServiceNow requests. What sets Blue Prism apart is its user-friendly nature that ensures even beginners in Automation IT can easily understand and implement it. The software significantly reduces manual effort, allowing users to dedicate their valuable time to more critical tasks. With Blue Prism Intelligent RPA, businesses can seamlessly automate manual and repetitive processes by integrating with various applications, thereby providing efficient orchestration. It has been successfully utilized in HR departments for payroll and onboarding processes, as well as for managing social media interactions such as posts, comments, and likes.

Blue Prism is widely used to automate commonly generated reports, streamline financial processes, and enhance operational efficiency. By creating a digital workforce that is cost-efficient, versatile, and accurate, Blue Prism has proven to be an invaluable tool for organizations. It not only saves time and reduces manual efforts but also significantly improves customer experience by delivering effective responses in minimum time. The software's ability to integrate with various applications allows for seamless data exchange and increased productivity across different departments.

Blue Prism's reputation as one of the best RPA solutions for enterprises stems from its versatility in automating a wide range of processes. Whether it's automating rule-based tasks or driving technology processes like server reboots based on ServiceNow requests, Blue Prism provides a reliable and efficient solution. Its ease of implementation and user-friendly interface make it accessible even to those new to automation. With its AI and machine learning capabilities, Blue Prism empowers businesses to optimize their automation strategies and deliver exceptional results.

In conclusion, Blue Prism caters to an array of use cases across industries, enabling organizations to automate manual and repetitive tasks, integrate applications seamlessly, and create a digital workforce that boosts efficiency and accuracy. With its diverse applications in finance, HR, operations, technology processes, and customer service, Blue Prism continues to be a leading choice for organizations seeking robust automation solutions.

Powerful Automation Tool: BluePrism is highly regarded as one of the most powerful automation tools available, with many users ranking it in their top 3 choices.

Easy-to-Use Process Flow: The process flow in BluePrism is widely appreciated for its simplicity and ease of understanding, even for non-technical individuals. Several reviewers have mentioned how project managers can easily track progress by simply looking at the flow and comprehending the entire process.

Excellent Integration Capabilities: One of the major strengths of BluePrism highlighted by users is its seamless integration with various systems. This includes features like load balancing, encryption, audit, and spying modes. Users find this capability to be a significant advantage when automating tasks across different applications and platforms.

Difficulty learning and using the software: Many users have found it difficult and frustrating to learn and use Blue Prism as a basic user, which has led them to explore alternative tools. The complexity of the software's functionalities often requires extensive training and experience, making it challenging for new users to get up to speed quickly.

Outdated user interface: Blue Prism's user interface is outdated and visually unappealing compared to its competitors. This can be a disadvantage in pre-sales situations where potential clients are evaluating different automation solutions. A modern and aesthetically pleasing UI can leave a better impression on prospective customers.

Lack of training resources: Users have expressed frustration over the lack of available training resources for Blue Prism. The absence of a trial version or comprehensive training courses makes it difficult for users to familiarize themselves with the software before committing to purchasing a license. Accessible training materials play a crucial role in enabling users to maximize their understanding and proficiency with the tool.

Attribute Ratings

Reviews

(1-17 of 17)
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Score 9 out of 10
Vetted Review
Verified User
  • Robust security.
  • Reliable for windows based application.
  • Simple and easy to understand architect.
  • Not sure if they have planned upgrade where they can support chromium browser extension.
  • Cloud control room.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Integration with multiple automation tools
  • Scalability and reusability- Can create custom process which can be re-used while building other processes
  • Great UI and easy to code low code RPA tool
  • Easy to learn and Implement
  • Surface Automation - The tool is not working well with certain applications hosted on Citrix
  • Provide more integrations with excel as majority of the business process use excel
  • Community Support- unlike other development tools we do not have a lot of help topics available on Google.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Queue Managemnet
  • Implementation of Intelligent Automation (API Integrations)
  • Exception Handling
  • Surface Automation
  • Need to work on V7 as there is some disturbance in the view of the studios
  • API integrations can be much more modified/simplified.
  • can simplify the alert configuration as the new user finds bit difficult to understand
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Reports.
  • Extract data from different systems.
  • Process data such as requests to be updated in other applications.
  • Banking balance.
  • Email handling.
  • Interaction with Chrome could be better.
  • Specific objects or skills to use Google Suite.
  • Specific object or skill to be able to work wit Salesforce.
September 02, 2021

The Industry Standard

Alexander Cooper | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The huge amount of processes available out of the box allows for all simple processes to be quickly automated, and more complex solutions are catered to.
  • The process flow is very easy for a non-technical person to understand, for example, if a project manager wanted to see progress on automation, that manager could simply look at the flow and understand the process. It uses standard flow diagram icons that are easily distinguishable. This is in contrast to UiPath which can be more complex from merely glancing at it.
  • Blue Prism already is an industry leader, clients are very eager to buy and implement despite its fairly high price.
  • Blue Prism has no trial software, which meant I could not learn it in my spare time without a Fujitsu approved and paid license. This delayed my learning and lead me to pursue UiPath instead, which has a community free edition which is very powerful.
  • The software looks like Windows 98 compared to slicker, newer software such as UiPath. This is not really an issue but visual appeal is very important, especially in pre-sales situations.
  • If you haven't been strict with yourself with planning and laying out your process flow, it can get very messy very quickly. More forethought is needed to create a workflow vs. with competitors.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Resource pooling is excellent.
  • The control room, work queue management is an added strength to the Blue Prism tool.
  • The release manager is also very good for deploying the packages in the new environment.
  • It has the feature to identify the references for the used variables and the objects so while deploying the package it is easy to deploy without missing the important data.
  • Scheduling, user management is simple to use and is very clear.
  • Object handling can be improved more and instead of going through each and every object to find its functionality it is hard and only the experienced BP tool user can understand.
  • The identification of the elements can be improved much more with having useful details in place instead of only using the Indexes for the elements.
  • In the environment variables pane, they can add some grouping facility to divide the variables in the environment variables section.
  • Can improve the calculation stage for doing string operations using the VB commands instead of using code and inbuilt native functions to save time.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Data manipulation and handling is very easy and user friendly.
  • Email handling is spot on and we are able to automate this task easily.
  • It is considerably secure in handling sensitive data like credentials
  • Costing is on the higher side.
  • Object recognition could use a little improvement.
  • It's almost there but If we could do away with almost any need for coding it'll be great.
Felipe Rangel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Graphical interface to analyze the code is well implemented
  • Integration with .NET
  • Increases the possibilities of performing large value of works
  • Difficulty finding related documentation
  • Does not have a trial version
  • Does not have training courses
May 07, 2019

Very best RPA tool

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • BluePrism is one of the most powerful tools to automate (Top-3).
  • The user interface that has the tool, apart from having a graphical part to analyze the code, is very well implemented.
  • The possibility of developing code using .net language, which increases the possibilities of performing work in a large volume.
  • Learning and use as a basic user is completely censored, which encourages the use of other tools that do have the possibility to do your first codes and test the tool without having to have previously paid for licenses.
Arunvinodh C | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The major strength of Blue Prism is that it has load balancing, encryption, Audit, spying modes, etc.
  • Dashboards can be configured in such a way that session details can be directed to external analytics.
  • Many other excellent features, like automating Excel, XML, CSV, and PDFs, and with no need to write any code.
  • I personally like the software developed in Java, as mainframe and Web-based applications can be easily automated.
  • It is better to have functionalities for an attended ROBOT, but I am okay with that.
  • Data types are constant only if we are using their special type of code block. I've had no other issues with Blue Prism operations.
  • It would be better to have a free online "Advanced Training Program" for Blue Prism, apart from their certification program.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Blue Prism portal provides lots of information and study materials to learn the technology. Moreover, Blue Prim's support and knowledge center provides lots of help. You can easily learn the tool by yourself if you have some basic understanding of coding and IT. Even business users can learn the tool by themselves. You don't need the coding skills of any particular language like Java to be a master in Blue Prism.
  • 100 % accuracy can be achieved in automaton/processes if you develop the code/flow as required and rulesets are decoded properly.
  • Easy to install and set up infrastructure. Blue Prism provided many objects and inbuilt functionalities.
  • It is easy to discuss the Blue Prism terminology with business users as they like the code which is represented the flow chart.
  • OCR and surface automation still needs a lot of work. These features make the process fail unless handled and developed very carefully.
  • Connectivity issues between the app server and runtime machines. Sometimes it's really difficult to debug and find the root cause.
  • Official Blue Prism training and certification is hard to get. [If] you are not working with one of Blue Prism's business partner it's hard to get the training and Blue Prism portal access.
  • I am not directly impacted by this but I am aware that the Blue Prism license is very costly and sometimes few organization just hesitate to migrate just by looking into the cost.
February 23, 2019

Good but not great yet!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Reusability
  • Leverage key building blocks across the enterprise
  • Stability of the platform
  • Ease of learning
  • Does not have inbuilt OCR
  • Platform is still evolving with bugs in the previous version
  • User base is there but lacks a solid user community
Anshumali Taru Massey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Cloud services.
  • One stop shop for all the process maps.
  • Quite convenient to use.
  • Alignments of activities as per will.
  • Auto adjust the text size.
  • Better color combinations.
  • Tasks that you attach to an activity (robot task, etc.) are all inside the box, and ideally should be placed on the brink of the box or outside.
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