TrustRadius Insights
Bluehost has been widely used by web professionals and businesses of all sizes for various web hosting needs. Many customers have chosen …
Starting at $19.95 per month for 36 month term
View PricingOverview
What is Bluehost?
Bluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.
Recent Reviews
Reviewer Pros & Cons
Pricing
Shared WordPress Hosting
$3.95-$16.99
Cloud
per month
Shared Web Hosting
$3.95-$26.99
Cloud
per month for 36 month term
eCommerce - WooCommerce Hosting
$15.95-$49.95
Cloud
per month, 1 month to 36 month terms available
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
- FAQs
What is Bluehost?
Bluehost Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Bluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.
Reviewers rate Support Rating highest, with a score of 8.1.
The most common users of Bluehost are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(50)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Bluehost has been widely used by web professionals and businesses of all sizes for various web hosting needs. Many customers have chosen Bluehost as a cost-effective plan with essential features required to host e-commerce websites. Users have found Bluehost to be quick and simple to set up WordPress instances, DNS, and a reliable cPanel. The service allows users to host websites, emails, files, and apps, providing an all-inclusive solution for various needs. Bluehost has enabled users to create their own websites at an affordable price, with the ability to customize and analyze visitor data. It is commonly used for hosting WordPress websites with cPanel, communicating services to potential customers. Bluehost is also known for its affordability and user-friendly interface, making it suitable for beginners. IT teams and marketing professionals often rely on Bluehost to manage websites and domain names, simplifying the entire website management process. Despite its reputation for being WordPress friendly, some users have had negative experiences with Bluehost as a hosting provider. Overall, Bluehost is recognized as a top choice for web hosting due to its reputation in the industry and its ability to cater to the needs of different users.
Compatible with popular CMS packages: Users have found Bluehost to be compatible with popular content management system packages such as Wordpress, Joomla, and Drupal. This compatibility has made it easy for many users to work with different platforms and manage their websites effectively.
Solid uptime performance: Many reviewers have praised Bluehost for its solid uptime performance. They mention that their websites rarely experience downtime, which is a crucial factor in maintaining an online presence and ensuring a positive user experience for visitors.
Affordable hosting plans: The affordability of Bluehost's hosting plans has been highlighted by several users. They appreciate the cost-effectiveness of the plans, particularly for small projects and individuals on a budget. This affordability allows them to get reliable hosting services without breaking the bank.
Customer Service: Users have expressed their dissatisfaction with Bluehost's customer service offerings, stating that improvements are needed in this area. Some users have mentioned that the support provided by Bluehost is not as fast or knowledgeable compared to other hosting providers. This indicates a need for enhanced customer support.
Cost Effectiveness: Several users have pointed out that Bluehost's cost effectiveness could be improved, suggesting that the hosting company may not provide the best value for the price. This implies that users feel they are not getting enough value for their money.
Security Breaches: Concerns have been raised about security breaches occurring in the past year, indicating user dissatisfaction with Bluehost's security measures. The occurrence of these breaches suggests a need for stronger and more robust security protocols.
Users commonly recommend Bluehost for its fast and reliable performance, making it suitable for personal websites or applications. They suggest considering other hosting platforms before making a final decision. Bluehost is highly recommended for shared hosting and is not seen as suitable for high-scale servers. It is particularly praised for its compatibility with WordPress and other popular CMS, resulting in better website performance.
Users appreciate Bluehost's simplicity, ease of use, affordability, and fast website loading. Additionally, the platform provides reliable and secure website hosting with a prompt setup process and responsive chat support. Users suggest adding on the website security and protection feature to enhance the overall experience.
Bluehost is also recommended for businesses looking for multiple features, capabilities, and those with specific hosting needs. While some users note a decline in customer service quality, they still find it satisfactory overall. For setup assistance, users recommend watching YouTube videos that provide step-by-step guidance.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
August 19, 2019
The Essential Website Hosting Investment
Bluehost is a well-known website hosting provider that I decided to move over to as it also hosted Wordpress. After 3 years with our previous provider, I was looking for a company that provided a more cost-effective plan that had some of the essential features required to host an e-commerce website that our clients could trust. After a few months of researching along with checking out comparison websites, it was clear Bluehost was the one that suited the direction we wanted to go.
- Bluehost provides a cost-effective website hosting bundle for WordPress.
- Transferring a domain name was super easy and saved me money on the domain name and domain privacy renewal.
- Provides a basic free SSL certificate for all websites and offers unlimited websites on the pro plan.
- Setting up wasn't difficult but I think for some having tutorial videos would have been better than screenshots.
- Provide more than one free domain on the Plus plan.
- Offer site migration - not an option I saw when I signed up.
- Peace of mind - The positive with Bluehost is that it's cost-effective if you take out a 24 or 36-month plan as you get a greater discount. Knowing you have nothing to pay for a certain length of time means I can focus and invest in other areas of your business.
- More savings - I found that I was able to save on the transfer of my domain renewal, domain privacy renewal, and SSL certificate by joining Bluehost.
- The negative is that your renewal will be on the full price on the same length of the plan you initially signed up for so it's important to keep a note and reminder somewhere handly closer to the time.
Prior to moving over to Bluehost, I was using GoDaddy for 3 years which initially suited me but as I wanted more features and planned on selling products online I noticed the add-ons started adding up. For example, I had to find a free SSL certificate outside of Godaddy as they were charging more than I wanted to pay for. That free SSL was only free for a year and so I was at the mercy of paying or my website would appear as unsecure and untrustworthy. With Bluehost, they provide a basic free SSL certificate and premium ones to suit your business needs. I found out that even their premium SSL certificate was still cheaper than what GoDaddy was offering their loyal customers.
September 08, 2017
A powerful hosting service with solid performance
Bluehost was used to host to Wordpress site for our organization. It offered fairly fast speeds, support for CMS packages with its Cpanel, and a great many options for tailoring the site. It was used as a front end website and blog for our members as well as visitors. We needed a solution for web hosting that would be solid uptime and at least average performance without hiccups. Essentially we needed a reliable service which Bluehost generally provided.
- Installing functions and features through the Cpanel was very easy with Bluehost.
- Bluehost provided solid uptime performance without too many hiccups.
- Bluehost provides extensive options for different server needs
- Bluehost could improve its customer service offerings.
- The host company needs to improve its cost effectiveness.
- While Bluehost offers good security, it has some security breaches over the past year.
- Overall Bluehost had a good impact on our operations in terms of providing solid operations without periods of downtime.
- Bluehost provide a secure environment to accept transactions that could be trusted by clients and supporters.
- Bluehost offered a number of different server options, making it a platform that could scale up with our needs.
We have used other hosting systems such as HostGator and GoDaddy. We had security problems with GoDaddy and HostGator had performance difficulties. With Bluehost we were able to get a solid, secure hosting service overcome our security and performance concerns. While GoDaddy might offer less expensive services, there would be extra charges down the line that added to our service charges.
- Setting up a CMS site such as a Wordpress platform
- Installing new site features through Cpanel
- Setting up security measures to help protect a site
- Obtaining customer service through chat
- Dealing with the yearly renewal process
- The need to purchase additional services
Yes, but I don't use it