TrustRadius Insights
Bluehost has been widely used by web professionals and businesses of all sizes for various web hosting needs. Many customers have chosen …
Starting at $19.95 per month for 36 month term
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What is Bluehost?
Bluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.
Recent Reviews
Reviewer Pros & Cons
Pricing
Shared WordPress Hosting
$3.95-$16.99
Cloud
per month
Shared Web Hosting
$3.95-$26.99
Cloud
per month for 36 month term
eCommerce - WooCommerce Hosting
$15.95-$49.95
Cloud
per month, 1 month to 36 month terms available
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
- FAQs
What is Bluehost?
Bluehost Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Bluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.
Reviewers rate Support Rating highest, with a score of 8.1.
The most common users of Bluehost are from Small Businesses (1-50 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Bluehost has been widely used by web professionals and businesses of all sizes for various web hosting needs. Many customers have chosen Bluehost as a cost-effective plan with essential features required to host e-commerce websites. Users have found Bluehost to be quick and simple to set up WordPress instances, DNS, and a reliable cPanel. The service allows users to host websites, emails, files, and apps, providing an all-inclusive solution for various needs. Bluehost has enabled users to create their own websites at an affordable price, with the ability to customize and analyze visitor data. It is commonly used for hosting WordPress websites with cPanel, communicating services to potential customers. Bluehost is also known for its affordability and user-friendly interface, making it suitable for beginners. IT teams and marketing professionals often rely on Bluehost to manage websites and domain names, simplifying the entire website management process. Despite its reputation for being WordPress friendly, some users have had negative experiences with Bluehost as a hosting provider. Overall, Bluehost is recognized as a top choice for web hosting due to its reputation in the industry and its ability to cater to the needs of different users.
Compatible with popular CMS packages: Users have found Bluehost to be compatible with popular content management system packages such as Wordpress, Joomla, and Drupal. This compatibility has made it easy for many users to work with different platforms and manage their websites effectively.
Solid uptime performance: Many reviewers have praised Bluehost for its solid uptime performance. They mention that their websites rarely experience downtime, which is a crucial factor in maintaining an online presence and ensuring a positive user experience for visitors.
Affordable hosting plans: The affordability of Bluehost's hosting plans has been highlighted by several users. They appreciate the cost-effectiveness of the plans, particularly for small projects and individuals on a budget. This affordability allows them to get reliable hosting services without breaking the bank.
Customer Service: Users have expressed their dissatisfaction with Bluehost's customer service offerings, stating that improvements are needed in this area. Some users have mentioned that the support provided by Bluehost is not as fast or knowledgeable compared to other hosting providers. This indicates a need for enhanced customer support.
Cost Effectiveness: Several users have pointed out that Bluehost's cost effectiveness could be improved, suggesting that the hosting company may not provide the best value for the price. This implies that users feel they are not getting enough value for their money.
Security Breaches: Concerns have been raised about security breaches occurring in the past year, indicating user dissatisfaction with Bluehost's security measures. The occurrence of these breaches suggests a need for stronger and more robust security protocols.
Users commonly recommend Bluehost for its fast and reliable performance, making it suitable for personal websites or applications. They suggest considering other hosting platforms before making a final decision. Bluehost is highly recommended for shared hosting and is not seen as suitable for high-scale servers. It is particularly praised for its compatibility with WordPress and other popular CMS, resulting in better website performance.
Users appreciate Bluehost's simplicity, ease of use, affordability, and fast website loading. Additionally, the platform provides reliable and secure website hosting with a prompt setup process and responsive chat support. Users suggest adding on the website security and protection feature to enhance the overall experience.
Bluehost is also recommended for businesses looking for multiple features, capabilities, and those with specific hosting needs. While some users note a decline in customer service quality, they still find it satisfactory overall. For setup assistance, users recommend watching YouTube videos that provide step-by-step guidance.
Attribute Ratings
Reviews
(1-19 of 19)Companies can't remove reviews or game the system. Here's why
July 28, 2023
WordPress hosting but it could be cheaper
- WordPress
- cPanel
- File Manager
- Price
- Speed
- Email
June 15, 2023
Excellent hosting provider for small businesses
- hosting
- website builder service
- Good cutsomer services
- It has limited templates in their website builder library
June 14, 2023
BlueHost - Great for Basic Hosting Needs
- WordPress Integration
- Hosting setup
- File Manager
- CloudFlare Integration
- Domain Settings
- Relatively inexpensive.
- Setting up emails.
- Pretty good uptime.
- Great customer service.
- Free SSL certificates with websites.
- Their new dashboard is slightly confusing.
- The renewal rates are higher and hard to find discounts for it.
- Quick setup.
- Affordability.
- Access to customer service.
- Website speed.
- Pricing plan flexibility.
- Support not as fast nor as knowledgeable as other hosting providers.
January 30, 2020
Too simple for customized WordPress sites
- If you have a very simple website and lack Substantial knowledge of how to code, this is your Host!
- User interface is very simple and cleanly laid out
- Bluehost is very simple. For us, it was a little too simple
- It is harder to customize your site within Bluehost
November 07, 2019
One-Stop Website Solution
- Customer service/tech support is simply top-notch. Being able to pick up the phone, get help, and not get charged for it is rare in the tech-support world.
- Their Dashboard/C-panel has a wide selection of popular tools and options to make website design and all that goes with it very easy. Lots of choices; they are more than a simple hosting service.
- Keeping their tools up-to-date. I never have to worry about upgrades or having the latest features; it just happens automatically!
- Although their upgrades are generally awesome, when the GUI changes, it can be a challenge to find what you are looking for (i.e. "where did that go?").
- It might be nice to have a "simplified" view for new users; the number of options can be overwhelming for someone not familiar with web development/hosting.
November 06, 2019
Reliable,cheap hosting that has kept up to date.
- The SSL is included in the hosting.
- Price Point is great for small projects.
- Bluehost has 24/7 support online and the techs that are knowledgable, unlike GoDaddy.
- Simplistic hosting might not be good if you have high volumes of traffic.
- Phone support could be better.
August 19, 2019
The Essential Website Hosting Investment
- Bluehost provides a cost-effective website hosting bundle for WordPress.
- Transferring a domain name was super easy and saved me money on the domain name and domain privacy renewal.
- Provides a basic free SSL certificate for all websites and offers unlimited websites on the pro plan.
- Setting up wasn't difficult but I think for some having tutorial videos would have been better than screenshots.
- Provide more than one free domain on the Plus plan.
- Offer site migration - not an option I saw when I signed up.
- Hosting tools were fairly intuitive.
- Billing was never a hassle.
- Working with Bluehost support to move domains around (or away from Bluehost) was extremely difficult.
- Support team had a slow turnaround time in my experience with them.
April 12, 2019
Great hosting company
- Bluehost makes it easy to install WordPress.
- The sign-up process is fairly easy.
- They have a number of helpful add-ons to build a website.
- Sometimes the login page does not function properly.
- You have to purchase hosting for the whole year instead of being able to pay monthly.
- It doesn't have the option to transfer hosting to another account. My customers have to sign up on their own.
February 27, 2019
A complete managed hosting service
- Heavy focus on WordPress, with WordPress installed by default on all new accounts.
- Custom-branded cPanel with all of the industry standard features.
- Affordable cloud hosting with solid performance/reliability.
- Optimized plans specifically for WordPress and WooCommerce.
- Free & paid integrated SSL certificates for eCommerce websites.
- Personal & direct customer phone support based in the US.
- Numerous add-ons available, such as G Suite, Spam Experts, SiteLock, etc.
- The basic hosting plan only allows you to host 1 website.
- Charges $149 for migrating your existing website over to them.
- No pro-rated refund after 30 days.
December 31, 2018
Budget-friendly way to start your own website!
- Large pool of widgets available
- Ability to analyze visitor data easily
- Wide range of personal customization available to the website
- Difficult to navigate - needed to use youtube videos to understand how bluehost operated
- The free versions of widgets and add-ons are limited
- Difficult to get things to sit in the exact place that you want them to while customizing
December 08, 2018
Bluehost: a great place to start your online business
- Setup is easy, and intuitive.
- Customer support is very helpful and responsive.
- It's easy for just about anyone to get started.
- Price is very competitive.
- There are some functions that are hard to access.
- Advanced users may need more capability.
- Bluehost will install a plugin automatically in Wordpress that you may not want.
December 02, 2018
Uncomplicated Website Hosting Service
- Uptime. I don't think my site has been down once since switching to Bluehost.
- The control panel is easy to navigate. I've added 3rd party IPs, vanity URL, DKIM and domain key entries with no issue.
- The automatic WordPress updates make maintaining the sites a breeze.
- I have no feedback for improvement.
November 10, 2017
Bluehost stacks up against the competition
- Good website speed and uptime.
- Great hosting and domain pricing.
- Good customer service.
- Easier access to domain control and SSL integrations.
- Better capabilities for WP based sites.
September 08, 2017
A powerful hosting service with solid performance
- Installing functions and features through the Cpanel was very easy with Bluehost.
- Bluehost provided solid uptime performance without too many hiccups.
- Bluehost provides extensive options for different server needs
- Bluehost could improve its customer service offerings.
- The host company needs to improve its cost effectiveness.
- While Bluehost offers good security, it has some security breaches over the past year.
September 06, 2017
Very Pleased with Bluehost for 6+ Years
- Affordable price points
- Friendly and knowledgeable support staff
- Reliable web hosting
- Years ago, we were forced to upgrade our hosting package to cloud services as the payment gateway was retired.
October 06, 2016
Bluehost is the Best
- Bluehost has outstanding support.
- Bluehost's e-mail service has always been top notch. The e-mail services and software that are provided are easy to configure, easy to implement.
- Bluehost has some inconsistencies in their billing practices. I would appreciate a bit more transparency into their billing process, and billing representatives being advocates instead of customer service representatives.
- Bluehost's functionality for delivering Ruby on Rails apps is sometimes confusing and difficult to implement.
- Bluehost's support for NodeJS needs some serious improvement.
- Bluehost does not make it easy for devops to make config changes to Apache.