BlueJeans Reviews

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689 Ratings
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Score 8.7 out of 100

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Reviews (1-25 of 132)

David Sharman | TrustRadius Reviewer
March 07, 2020

BlueJeans: the right fit!

Score 10 out of 10
Vetted Review
Verified User
Review Source

IT Management Features

I am not strictly and admin, but I find the layout to be very intuitive and helpful in seeing who is using the account and how often. The metrics are very informative and useful when discussing the next fiscal cycle purchasing.
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Anonymous | TrustRadius Reviewer
April 03, 2020

Welcome to BlueJeans

Score 9 out of 10
Vetted Review
Verified User
Review Source

IT Management Features

For the few times that I've had to contact BlueJeans support, I have experienced very well trained and knowledgeable support personnel that have assisted me with any questions/concerns that I had. For example, I wanted to remove a user and wasn't sure if the user or other participants were informed if they would be removed from the meeting.

Also the very few times I've had to contact Support there is always in-depth and assurance with my issue/problem.

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Anonymous | TrustRadius Reviewer
March 25, 2020

BlueJeans Fits Our Business Nicely!

Score 9 out of 10
Vetted Review
Verified User
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IT Management Features

The command centre has some really good analytics. You can really do a deep dive on the system and get some great granular information.
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Anonymous | TrustRadius Reviewer
March 01, 2020

BlueJeans: It helps any company to grow

Score 10 out of 10
Vetted Review
Verified User
Review Source

IT Management Features

As the admin, all features are easily available. You can track all the information you could require. Manage your users, meetings, and history in a single-window makes the admin life easy. You can also have a recording track in which you can identify all your users' requests. Also as an admin, you can check your billing statement.
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Anonymous | TrustRadius Reviewer
February 21, 2020

BlueJeans: a solid solution

Score 9 out of 10
Vetted Review
Verified User
Review Source

IT Management Features

The command center works well. I would like to see more alignment between the command center and the user administration features. For example, in the command center, it would be nice to see if users from historic meetings are still active (have an account or not). Monitoring helps us understand potential issues with meetings better (mostly bandwidth issues).
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Oscar Eduardo Velasquez Escobar | TrustRadius Reviewer
September 16, 2019

My everyday experience

Score 10 out of 10
Vetted Review
Verified User
Review Source

IT Management Features

I have access to manage some BlueJeans accounts and to the admin section. This feature is great since it helps me to check the current meeting and also to troubleshoot connectivity issues with the attendees when a meeting is taking place. Also it helps me to track the number of recordings and the usage, which is great for reporting.
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Feature Scorecard Summary

High quality audio (433)
8.5
High quality video (430)
8.3
Low bandwidth requirements (387)
7.3
Mobile support (354)
8.2
Desktop sharing (423)
8.6
Whiteboards (169)
7.4
Calendar integration (384)
8.3
Meeting initiation (408)
8.5
Integrates with social media (127)
7.0
Record meetings / events (354)
8.5
Slideshows (265)
8.4
Live chat (319)
8.3
Audience polling (123)
7.8
Q&A (162)
7.9
User authentication (274)
8.4
Participant roles & permissions (284)
8.0
Confidential attendee list (182)
8.0

About BlueJeans

The BlueJeans meetings platform aims to bring video, audio and web conferencing together with the collaboration tools people use every day.

It is a cloud service that connects desktops, mobile devices and room systems in one video meeting. According to the vendor, BlueJeans makes meetings fast to join and simple to use, so people can work productively where and how they want.

BlueJeans Features

Performance & Compatibility of Online Events Software Features
Has featureHigh quality audio
Has featureHigh quality video
Has featureLow bandwidth requirements
Has featureChrome compatible
Has featureFirefox compatible
Has featureSafari compatible
Does not have featureIE compatible
Has featureAvailable for Linux
Has featureAvailable for OS X
Has featureAvailable for Windows
Has featureMobile support
Screen Sharing Features
Has featureDesktop sharing
Does not have featureDocument/File sharing
Has featureApplication sharing
Has featureWhiteboards
Online Meetings / Events Features
Has featureScheduling
Has featureCalendar integration
Has featureMeeting initiation
Has featureEnd meetings
Has featureIntegrates with social media
Has featureRecord meetings / events
Has featureDial-in attendance
Has featureOnline attendance
Has featureMute
Has featureSlideshows
Has featureMedia
Has featureInternational calling
Has featureMultiple webcam streams
Online Events Collaboration Features
Has featureLive chat
Has featureAudience polling
Has featureQ&A
Has featureMeeting space storage
Has featureAnnotation
Has featureRemote support features
Online Events Security Features
Has featureUser authentication
Has featureParticipant roles & permissions
Has featureParticipant list
Has featureConfidential attendee list
Has featureSecure file sharing

BlueJeans Integrations

Slack, Microsoft Office 365, Workplace by Facebook, HipChat, Canvas, Microsoft Teams, Skype for Business (formerly Lync), Google Calendar, Alexa for Business

BlueJeans Competitors

Zoom, Skype for Business (formerly Lync), WebEx

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional

BlueJeans Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

BlueJeans Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:Global
Supported Languages: English, Spanish, German, French