BlueJeans Reviews

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Score 8.7 out of 100

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TrustRadius Top Rated for 2020

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Reviews (1-25 of 62)

Tammy M. McCoy, Ph.D. | TrustRadius Reviewer
March 20, 2020

Teaching Through COVID-19 Pandemic Using BlueJeans

Score 10 out of 10
Vetted Review
Verified User
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BlueJeans Rooms

As a participant, I was pleased that we were able to have breakout rooms. However, it was frustrating that the group in the room could not collaborate on one whiteboard or annotation. During my experience, if I chose to annotate something when another user did the same, mine was erased. So, to be able to build a collaborative document that can be saved to report back to the larger group would be helpful.
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Mike Galyen | TrustRadius Reviewer
January 20, 2020

Solid video conferencing tools for bringing remote teams together

Score 8 out of 10
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Verified User
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BlueJeans Rooms

BlueJeans Rooms is an interesting feature where each BlueJeans user could have their own designated room which would make it easy for people to just say "join my room" with an easy-to-remember meeting ID (or URL). This is a feature I didn't use often because the rooms are time-bound, meaning anyone with the meeting ID or url could join at any time. Many of the meetings I ran had widely distributed audiences and different stakeholders and those meetings were time-bound, meaning that when one meeting ended I would need to start another meeting with different participants. The BlueJeans Rooms feature would make it hard to control who was in your meeting room at any given time and in many cases you might have meetings in progress that weren't relevant or appropriate for others to join. I do think there are other uses of the BlueJeans Rooms feature which could be useful (such as "War Rooms" for product launches, customer events, etc.) but it's not something that I saw utilized much at Expedia.
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Christopher Cochran | TrustRadius Reviewer
March 06, 2020

BlueJeans is a great valuable product for our group.

Score 10 out of 10
Vetted Review
Verified User
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BlueJeans Rooms

It’s been good in our Board Room to have BlueJeans be the default. The issue I have seen is that if the customer does not have BlueJeans, then it is hard to connect with their Video system. We recently experienced this, and our IT team could not get the customer connected. Had to default to a manual approach.
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Jonny Bithell | TrustRadius Reviewer
March 04, 2020

GreatJeans with BlueJeans!

Score 9 out of 10
Vetted Review
Verified User
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BlueJeans Rooms

This is a really valuable feature, where Meeting Rooms can be utilized to dial into the conference bridge. This enables multiple users to participate in the call. I remember using BlueJeans in the early days where this feature wasn't available and it was extremely frustrating having to huddle around a phone or laptop to provide a group of people access to the meeting.
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Anonymous | TrustRadius Reviewer
March 27, 2020

We are wearing BlueJeans, but they're not a great fit

Score 5 out of 10
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Verified User
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BlueJeans Rooms

Our Rooms systems actually sat in boxes in the corner for months because our office staff wasn't sure how to set them up. There's a lot of room for improvement on customer success support and instructions to ensure new customers are getting their systems up and running right away. You'd think a company that offers video conferencing would be able to schedule a live 1:1 video call with an office admin to walk them through setup and configuration.
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Anonymous | TrustRadius Reviewer
March 21, 2020

Easy to use, stable, beautiful: why BlueJeans is a great option to bring teams closer and encourage collaboration.

Score 9 out of 10
Vetted Review
Verified User
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BlueJeans Rooms

With BlueJeans Rooms, connecting to meetings became faster; thus, the set up of a meeting improved drastically. When people from the previous meeting leave the room late, we're barely impacted - with only one or two taps; the conference is open. Also, it is now easier to book a room for immediate use through the check-in system on the outside.
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Feature Scorecard Summary

High quality audio (417)
High quality video (414)
Low bandwidth requirements (376)
Mobile support (343)
Desktop sharing (407)
Whiteboards (163)
Calendar integration (369)
Meeting initiation (392)
Integrates with social media (123)
Record meetings / events (339)
Slideshows (255)
Live chat (305)
Audience polling (118)
Q&A (156)
User authentication (265)
Participant roles & permissions (273)
Confidential attendee list (177)

About BlueJeans

The BlueJeans meetings platform aims to bring video, audio and web conferencing together with the collaboration tools people use every day.

It is a cloud service that connects desktops, mobile devices and room systems in one video meeting. According to the vendor, BlueJeans makes meetings fast to join and simple to use, so people can work productively where and how they want.

Categories:  Webinar,  Web Conferencing

BlueJeans Features

Performance & Compatibility of Online Events Software Features
Has featureHigh quality audio
Has featureHigh quality video
Has featureLow bandwidth requirements
Has featureChrome compatible
Has featureFirefox compatible
Has featureSafari compatible
Does not have featureIE compatible
Has featureAvailable for Linux
Has featureAvailable for OS X
Has featureAvailable for Windows
Has featureMobile support
Screen Sharing Features
Has featureDesktop sharing
Does not have featureDocument/File sharing
Has featureApplication sharing
Has featureWhiteboards
Online Meetings / Events Features
Has featureScheduling
Has featureCalendar integration
Has featureMeeting initiation
Has featureEnd meetings
Has featureIntegrates with social media
Has featureRecord meetings / events
Has featureDial-in attendance
Has featureOnline attendance
Has featureMute
Has featureSlideshows
Has featureMedia
Has featureInternational calling
Has featureMultiple webcam streams
Online Events Collaboration Features
Has featureLive chat
Has featureAudience polling
Has featureQ&A
Has featureMeeting space storage
Has featureAnnotation
Has featureRemote support features
Online Events Security Features
Has featureUser authentication
Has featureParticipant roles & permissions
Has featureParticipant list
Has featureConfidential attendee list
Has featureSecure file sharing

BlueJeans Integrations

Slack, Microsoft Office 365, Workplace by Facebook, HipChat, Canvas, Microsoft Teams, Skype for Business (formerly Lync), Google Calendar, Alexa for Business

BlueJeans Competitors

Zoom, Skype for Business (formerly Lync), WebEx


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional

BlueJeans Support Options

 Free VersionPaid Version
Live Chat
Social Media
Video Tutorials / Webinar

BlueJeans Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:Global
Supported Languages: English, Spanish, German, French