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Clover

Clover

Overview

What is Clover?

Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an…

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Recent Reviews

TrustRadius Insights

Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design …
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TrustRadius Insights
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Pricing

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Subscription

$9.95

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.clover.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Clover Flex Demo | How Clover Flex works

YouTube

How to turn on Clover Station Pro demo by CSI Works

YouTube

Clover Pom-Pom Maker Review & Demo by Diana Sullivan

YouTube

Clover Mini Demo

YouTube

Cute Kanzashi Flower Tutorial (Clover Kanzashi Flower Maker demo)

YouTube

Clover mini 2nd gen | Demo | How Clover mini works? | Clover mini tutorial

YouTube
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Product Details

What is Clover?

Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.

Clover Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(36)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design of the Clover hardware. Users have been able to smoothly transition to cashless transactions with the combination of Clover hardware and Bypass software. The Clover hardware, known for its reliable performance in credit card transactions, has gained popularity among merchants.

Clover's security features and efficiency have significantly improved payment system management, resulting in faster deliveries and increased attention from customers. Prior to adopting Clover, businesses had limited visibility into their transactions and lacked enhanced functionality and increased security. With the implementation of Clover as a payment terminal at retail locations, business owners now have access to secure credit card processing and back-office management functions.

Moreover, Clover has proven to be versatile in its applications. It serves as a POS system in various settings such as Country Markets & Cafes, family restaurants, outdoor markets, and online ordering for curbside pickup and global shipping. The system's user-friendly interface allows for easy order creation, saving customer details, and seamless transition to payment with the help of additional credit card reader and receipt printer.

Furthermore, Clover offers CRM features that allow businesses to add customers to email lists and send them information about new offerings and sales. This functionality helps businesses stay connected with their clientele and increase customer engagement.

In terms of payment processing services, BluePay plays a vital role as the back-end merchant processor for credit card and electronic check payments. It provides reliable and fast settlement of donations for non-profit organizations while offering reasonable fees and comprehensive reporting for auditing and reconciliation purposes. BluePay also serves as the payment gateway for point-of-sale, B2B, and B2C websites across various product divisions.

Overall, Clover, in conjunction with Bypass software, has proven to be a valuable asset for businesses seeking an affordable and effective POS system. From enhancing functionality and increasing security to providing reliable payment processing services, Clover has become a significant step forward for merchants. Users have praised the quality of the Clover hardware and its seamless integration with Bypass software, though some have expressed concerns about the support provided.

Reliable and Eye-catching Design: Users consistently praise the product for its reliable and eye-catching design, which has helped attract attention. Many reviewers have mentioned how the design of the product stands out and catches their eye.

Ease of Use: The ease of use is highly highlighted by users, who find it extremely easy to navigate and operate the devices. Numerous reviewers have specifically mentioned how user-friendly and intuitive the system is, making it a breeze to use.

Satisfaction of Merchants: Merchants express high levels of satisfaction with the product, reporting very few complaints. Multiple reviewers have mentioned that they are highly satisfied with the performance and functionality of the system, praising its reliability in meeting their business needs.

Outdated Design: Many users have expressed their concern about the design of the product, stating that it should be improved to avoid looking outdated in the near future. Some reviewers feel that the current design may not age well and could benefit from a more modern look.

Poor Customer Service: Several reviewers have voiced their dissatisfaction with the customer service, suggesting that it needs improvement. Users have mentioned having to figure out many things on their own, indicating a lack of support or guidance from the customer service team.

Confusing App Interface: A number of users find the apps within the 'more tools' app unclear and difficult to understand. They struggle with navigating and comprehending these apps, which hinders their ability to utilize all available features effectively.

Users have made several recommendations for improving the Clover system based on their experiences. The three most common recommendations are:

  1. Improve stability and reliability by addressing occasional crashes and the need for reboots.
  2. Enhance printing functionality, especially for businesses where printing is a priority.
  3. Add more shortcuts and convenience features to streamline workflows and improve efficiency.

By addressing these recommendations, Clover can provide a more stable and reliable experience for users, enhance its printing functionality, and continue to offer convenience through additional shortcuts and convenience features.

Attribute Ratings

Reviews

(1-12 of 12)
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March 23, 2022

Eye Catching Design, Solid Reliable Product.

GJ
Glenn Johnson
CIO (Chief Information Officer)
Carolina Hurricanes Hockey Club (Entertainment, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Clover is well suited for high-volume environments where quality and dependability are paramount. The hardware can scale easily and always looks good on the counter. I have even seen Clover hardware used in small mom-and-pop type stores. The ability to swing the monitor around for signature is really nice. Customers appreciate the ease of use. The stations we have to use nice large bright screens. Not familiar enough with the Clover product line to know if the smaller screen sizes are available for applications where space is a concern.
September 15, 2021

Clover POS Review

BW
Blake Wilson
Integrations specialist
Wholesale payments (Financial Services, 51-200 employees)
Score 10 out of 10
Vetted Review
ResellerIncentivized
Likelihood to Recommend
The ease of using Clover is amazing. The smaller ones are basically a phone that runs cards and the bigger ones are just tablets that run cards. The printers are also very easy to get hooked up. The P550 printer has contactless pay which everyone loves. They have almost anything any merchant could ask for.
August 02, 2021

Clover for a Bike Retailer...it's a Win!

Robert Ford | TrustRadius Reviewer
Robert Ford
Retail Operations Manager
Global Bikes (Retail, 51-200 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Clover works well in retail but it is based on foodservice use. So, there is some functionality that can be confusing and features that have to be ignored. For example, it contains orders and refers to these in payment details. Retailers don't generally create orders and use the tablet for card transactions. On the other hand, these functions can be adapted so they are not used and not visible to employees.
June 08, 2021

Clover, the POS payment solution for our transactions

Verified User
Manager in Marketing
Marketing & Advertising Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Clover is a very useful tool for places where a product is going to be offered on a constant basis, as it allows you to manage inventories, order requests and the collection system efficiently, keeping billing and income information up to date. It is suitable for the addition of new products, allowing the customer to see different items at any time, and through a touch screen can take their order, make changes or simply make payment using their credit card quickly and securely. I don't see it working well in a company with few workers, because of the capacity of the functions that Clover has, they won't be able to take advantage of them correctly and will end up making limited use of it.
September 17, 2020

Easy, Flexible, and Feature-Rich

Verified User
Consultant in Engineering
Apparel & Fashion Company, 1-10 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Clover is perfect for restaurants, as well as any customer-facing company (whether a restaurant or other retail, etc.) that has multiple employees thanks to its shift management. Clover is great when you are trying out different promotional offers and discounts as well, such as happy hours at restaurants. It is less appropriate for a small business with very few employees, or a sole proprietorship, which might not use all the extra features Clover has to offer.
September 12, 2020

Clover: the solid modern POS

Verified User
Employee in Information Technology
Restaurants Company, 10,001+ employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Clover is suited for someone looking for an all in one, easy to use, point of sale system for a small business such as a restaurant. You have to train your employees on how to do the basic functions and most of the activities are remedial if you have used a smartphone before. I don't think it would be so appropriate for large retail stores because it's not fast enough to handle high demand and many items.
September 12, 2020

Clover is great!

Ashley Beal | TrustRadius Reviewer
Ashley Beal
Senior Office Administrator
Harbour Technology Consulting (Information Technology and Services, 1-10 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Clover is well suited in situations where you'd want to support businesses around you while receiving the promotion or discount they have on the app. It also is well suited for companies who often purchase from these stores or restaurants and want to save a little money from time to time.
February 13, 2020

Does What You Want It To

Verified User
Director in Finance and Accounting
Religious Institutions Company, 51-200 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
BluePay certainly got the job done. Our transactions were processed. But the layout of their two sites (BluePay and CardPointe) and the customer service confusion between the two was challenging to navigate. We also found that their follow up communication was lacking. They even failed to get back to us multiple times regarding their own rented equipment, and we were unable to return an item to them until nearly a year later. And we were never charged even for the initial rental. That was just one example of how their internal communication and organization were lacking.
February 11, 2020

BluePay took us to the next level

Ben Flemming | TrustRadius Reviewer
Ben Flemming
Director of Human Resources
National School Project (Non-Profit Organization Management, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
  • BluePay was well suited for handling our payments. We went with BluePay because it was tied to our CRM at the time, and of the options, it offered ACH payment processing with a flat transaction fee rather than a percentage. It does its core function very well.
  • We do not rely on BluePay as a CRM to capture and store information about our donors/customers, however.
January 12, 2019

Great for Consistent Business

Kirsten Rodriguez | TrustRadius Reviewer
Kirsten Rodriguez
Safety
Southern Style Management, Inc. (Farming, 11-50 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
Clover is good if you are going to have consistent business all year long, wish to have inventory control, and have a reliable internet connection. We also use it in our cafe, which is great because you can customize things and print an "order" receipt, which is what the chef uses to make the order. It definitely needs to be in a stable environment with an actual table or counter.
August 17, 2018

Clover POS, keeps the budget in check

Verified User
Professional in Corporate
Computer Software Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
If the opening budget for a shop is tight, Clover can help keep this in check with the bundled method of billing each month that can be applied. There is also the small learning curve which means that you do not have a large training program to undertake to use Clover.
May 25, 2018

Excellent Move

Verified User
Manager in Sales
Sporting Goods Company, 201-500 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Likelihood to Recommend
BluePay has been great for our company's needs and is viewed as an improvement over our previous gateway provider. BluePay bought the software provider that we use for many of our online sales applications but it's disappointing to find that very little has been done to integrate BluePay's software/hardware offerings with the products that we've previously had installed. It would be really great to see the enhancements trickle down to previously existing products.
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