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Clover

Clover

Overview

What is Clover?

Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an…

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Recent Reviews

TrustRadius Insights

Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design …
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Pricing

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Subscription

$9.95

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.clover.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Clover Flex Demo | How Clover Flex works

YouTube

How to turn on Clover Station Pro demo by CSI Works

YouTube

Clover Pom-Pom Maker Review & Demo by Diana Sullivan

YouTube

Clover Mini Demo

YouTube

Cute Kanzashi Flower Tutorial (Clover Kanzashi Flower Maker demo)

YouTube

Clover mini 2nd gen | Demo | How Clover mini works? | Clover mini tutorial

YouTube
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Product Details

What is Clover?

Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.

Clover Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(36)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design of the Clover hardware. Users have been able to smoothly transition to cashless transactions with the combination of Clover hardware and Bypass software. The Clover hardware, known for its reliable performance in credit card transactions, has gained popularity among merchants.

Clover's security features and efficiency have significantly improved payment system management, resulting in faster deliveries and increased attention from customers. Prior to adopting Clover, businesses had limited visibility into their transactions and lacked enhanced functionality and increased security. With the implementation of Clover as a payment terminal at retail locations, business owners now have access to secure credit card processing and back-office management functions.

Moreover, Clover has proven to be versatile in its applications. It serves as a POS system in various settings such as Country Markets & Cafes, family restaurants, outdoor markets, and online ordering for curbside pickup and global shipping. The system's user-friendly interface allows for easy order creation, saving customer details, and seamless transition to payment with the help of additional credit card reader and receipt printer.

Furthermore, Clover offers CRM features that allow businesses to add customers to email lists and send them information about new offerings and sales. This functionality helps businesses stay connected with their clientele and increase customer engagement.

In terms of payment processing services, BluePay plays a vital role as the back-end merchant processor for credit card and electronic check payments. It provides reliable and fast settlement of donations for non-profit organizations while offering reasonable fees and comprehensive reporting for auditing and reconciliation purposes. BluePay also serves as the payment gateway for point-of-sale, B2B, and B2C websites across various product divisions.

Overall, Clover, in conjunction with Bypass software, has proven to be a valuable asset for businesses seeking an affordable and effective POS system. From enhancing functionality and increasing security to providing reliable payment processing services, Clover has become a significant step forward for merchants. Users have praised the quality of the Clover hardware and its seamless integration with Bypass software, though some have expressed concerns about the support provided.

Reliable and Eye-catching Design: Users consistently praise the product for its reliable and eye-catching design, which has helped attract attention. Many reviewers have mentioned how the design of the product stands out and catches their eye.

Ease of Use: The ease of use is highly highlighted by users, who find it extremely easy to navigate and operate the devices. Numerous reviewers have specifically mentioned how user-friendly and intuitive the system is, making it a breeze to use.

Satisfaction of Merchants: Merchants express high levels of satisfaction with the product, reporting very few complaints. Multiple reviewers have mentioned that they are highly satisfied with the performance and functionality of the system, praising its reliability in meeting their business needs.

Outdated Design: Many users have expressed their concern about the design of the product, stating that it should be improved to avoid looking outdated in the near future. Some reviewers feel that the current design may not age well and could benefit from a more modern look.

Poor Customer Service: Several reviewers have voiced their dissatisfaction with the customer service, suggesting that it needs improvement. Users have mentioned having to figure out many things on their own, indicating a lack of support or guidance from the customer service team.

Confusing App Interface: A number of users find the apps within the 'more tools' app unclear and difficult to understand. They struggle with navigating and comprehending these apps, which hinders their ability to utilize all available features effectively.

Users have made several recommendations for improving the Clover system based on their experiences. The three most common recommendations are:

  1. Improve stability and reliability by addressing occasional crashes and the need for reboots.
  2. Enhance printing functionality, especially for businesses where printing is a priority.
  3. Add more shortcuts and convenience features to streamline workflows and improve efficiency.

By addressing these recommendations, Clover can provide a more stable and reliable experience for users, enhance its printing functionality, and continue to offer convenience through additional shortcuts and convenience features.

Attribute Ratings

Reviews

(1-12 of 12)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Clover terminals and scanners as part of the purchase of a food and beverage point of sale system called Bypass. One of the main reasons we selected Bypass was because of the quality of the Clover hardware and how clean and sharp the design looks. The Clover hardware, in conjunction with the Bypass software, allowed us to go cashless in our building from day one!
September 15, 2021

Clover POS Review

Score 10 out of 10
Vetted Review
ResellerIncentivized
We use Clover to run credit cards. We have a demo version set up in-house and we resell it to many merchants. Only the integrations department uses it, but we have been using it for years. Clover is a very popular option for our merchants and everyone seems to love it. The only issue we ever get is the support not being very helpful.
Robert Ford | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Clover as a payment terminal at our 5 retail locations. It allows us to easily and securely process credit card transactions while having back-office management functions.

Prior to Clover, we were using a 10 key pin pad and a processor that gave us no back-office visibility of transactions, no employee controls, no enhanced functionality, and no increased security.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Thanks to the security and efficiency provided by Clover we can manage our payment system in a faster and more automated way, by using their electronic devices we have significantly improved the speed of our deliveries and the boost it generates to the attention of potential customers. The customer service was always friendly and helped us in different occasions with problems that we could not solve, in addition to maintaining a virtual guide during all the steps of the process of adaptation to the company. Sometimes they were slow to attend and it was a bit annoying because you always expect good service, but when they did attend they always provided solutions. Clover has been for us a big step forward, with their devices we could have a plus of novelty in our business, in addition to the reliability of its operations keeps us constantly informed with accurate reports, although you must learn to use correctly to avoid errors that hinder the experience and can generate changes in accounting that can then be very annoying.<div><br></div>
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Clover is used for point-of-sale at the retail location, as well as at booths and tables for outdoor markets. The online ordering feature is also used for curbside pickup of apparel items, and for online orders that are shipped globally. Clover also provides CRM features that we make use of for adding users to an email list if they opt-in, and sending them information about new offerings and sales.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Clover is used at my family restaurant, Divine Curry. It is a POS (point of sale) system used to record orders and collect payment. It is a white tablet on a stand that comes with Clover software hosted on the Android 4.4 operating system. The highlight of the system is their proprietary software with which you interact thought the touch screen. When you set up the Clover system, a representative comes and helps you input your restaurant menu into the system and gives you basic training on how to add future items. The software allows you to create orders for dine-in, takeout, or delivery, and all customer details that you enter are saved for future reference. You can easily go from any order to payment, which is supplemented by an add on credit card reader and receipt printer. In our case, we use the receipt printer to print orders for the kitchen as well as a receipt for the customer. All transactions are saved and can be viewed in the Clover portal on their website, which we used to do some analysis on the busiest times of the day and best selling items. All in all, Clover is a great POS system, with polished user experience, and helpful features.
Ben Flemming | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We used BluePay as our back end merchant processor to handle credit cards and electronic check payments. It serviced payments for all departments across our organization, but only our accounting team interacted with it. BluePay provided reliable, fast settlement of donations for our non-profit with very reasonable fees and pretty good reporting to facilitated auditing and regular reconciliation.
Kirsten Rodriguez | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We currently use Clover in our Country Market & Cafe as our POS system to handle sales, generate reports, and track inventory. Our accounting department is then able to use the data generated to keep track of the numbers and the Retail Manager is able to decide what to order based on how sales are going.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Clover is a great and cheap way to have an effective POS system up and running, without having to outlay a large amount of startup capital on your till system. I have seen too many young companies fail in the initial months having spent too much on POS and other shop fittings etc. Clover helps in this respect.
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