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Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design …
Starting at $9.95 per month
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What is Clover?
Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an…
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Pricing
Subscription
$9.95
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.clover.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Clover Flex Demo | How Clover Flex works
YouTube
How to turn on Clover Station Pro demo by CSI Works
YouTube
Clover Pom-Pom Maker Review & Demo by Diana Sullivan
YouTube
Clover Mini Demo
YouTube
Cute Kanzashi Flower Tutorial (Clover Kanzashi Flower Maker demo)
YouTube
Clover mini 2nd gen | Demo | How Clover mini works? | Clover mini tutorial
YouTube
Product Details
- About
- Tech Details
What is Clover?
Clover Networks, a First Data company (merged with Fiserv July 2019) offers a modular suite of Point of Sale systems (PoS) for restaurant and retail. This modular suite features fixed PoS stations, a customer loyalty program and gift card, an analytics module, as well as a mobile point of sale that Iplugs into the users smartphone and tablet to accept secure credit card swipes, as well as dips and taps like Apple Pay®, Samsung Pay™ and Android Pay™.
Clover Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Reviews and Ratings
(36)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Bypass's point of sale system, powered by the Clover hardware, has become a preferred choice for many users due to the quality and design of the Clover hardware. Users have been able to smoothly transition to cashless transactions with the combination of Clover hardware and Bypass software. The Clover hardware, known for its reliable performance in credit card transactions, has gained popularity among merchants.
Clover's security features and efficiency have significantly improved payment system management, resulting in faster deliveries and increased attention from customers. Prior to adopting Clover, businesses had limited visibility into their transactions and lacked enhanced functionality and increased security. With the implementation of Clover as a payment terminal at retail locations, business owners now have access to secure credit card processing and back-office management functions.
Moreover, Clover has proven to be versatile in its applications. It serves as a POS system in various settings such as Country Markets & Cafes, family restaurants, outdoor markets, and online ordering for curbside pickup and global shipping. The system's user-friendly interface allows for easy order creation, saving customer details, and seamless transition to payment with the help of additional credit card reader and receipt printer.
Furthermore, Clover offers CRM features that allow businesses to add customers to email lists and send them information about new offerings and sales. This functionality helps businesses stay connected with their clientele and increase customer engagement.
In terms of payment processing services, BluePay plays a vital role as the back-end merchant processor for credit card and electronic check payments. It provides reliable and fast settlement of donations for non-profit organizations while offering reasonable fees and comprehensive reporting for auditing and reconciliation purposes. BluePay also serves as the payment gateway for point-of-sale, B2B, and B2C websites across various product divisions.
Overall, Clover, in conjunction with Bypass software, has proven to be a valuable asset for businesses seeking an affordable and effective POS system. From enhancing functionality and increasing security to providing reliable payment processing services, Clover has become a significant step forward for merchants. Users have praised the quality of the Clover hardware and its seamless integration with Bypass software, though some have expressed concerns about the support provided.
Reliable and Eye-catching Design: Users consistently praise the product for its reliable and eye-catching design, which has helped attract attention. Many reviewers have mentioned how the design of the product stands out and catches their eye.
Ease of Use: The ease of use is highly highlighted by users, who find it extremely easy to navigate and operate the devices. Numerous reviewers have specifically mentioned how user-friendly and intuitive the system is, making it a breeze to use.
Satisfaction of Merchants: Merchants express high levels of satisfaction with the product, reporting very few complaints. Multiple reviewers have mentioned that they are highly satisfied with the performance and functionality of the system, praising its reliability in meeting their business needs.
Outdated Design: Many users have expressed their concern about the design of the product, stating that it should be improved to avoid looking outdated in the near future. Some reviewers feel that the current design may not age well and could benefit from a more modern look.
Poor Customer Service: Several reviewers have voiced their dissatisfaction with the customer service, suggesting that it needs improvement. Users have mentioned having to figure out many things on their own, indicating a lack of support or guidance from the customer service team.
Confusing App Interface: A number of users find the apps within the 'more tools' app unclear and difficult to understand. They struggle with navigating and comprehending these apps, which hinders their ability to utilize all available features effectively.
Users have made several recommendations for improving the Clover system based on their experiences. The three most common recommendations are:
- Improve stability and reliability by addressing occasional crashes and the need for reboots.
- Enhance printing functionality, especially for businesses where printing is a priority.
- Add more shortcuts and convenience features to streamline workflows and improve efficiency.
By addressing these recommendations, Clover can provide a more stable and reliable experience for users, enhance its printing functionality, and continue to offer convenience through additional shortcuts and convenience features.
Attribute Ratings
Reviews
(1-12 of 12)Companies can't remove reviews or game the system. Here's why
March 23, 2022
Eye Catching Design, Solid Reliable Product.
- Reliable
- Eye catching design.
- Ease of use.
- Continue to work on the design. What is fresh today can look stale in the near future.
- Continue to work on reliability and dependability.
- Better cable management between the terminal and the peripherals.
September 15, 2021
Clover POS Review
- Easy to use
- Devices look very nice
- Merchants love it; very few complaints
- Customer service could use some improvement.
- Apps inside the "more tools" app are very unclear.
- Dashboard is a little difficult to understand.
August 02, 2021
Clover for a Bike Retailer...it's a Win!
- Ease of set up with one or multiple locations.
- Ease of use from day to day functions to reporting to transaction investigations.
- Simple and adaptable functionality with access to the tablet or the portal.
- Intuitive back office management portal
- Focus functionality on retail use and not broad based with focus on food services
- Build a turn table into the countertop unit so both the employee and customer can use the tablet
- Offer color choices in units (white is not always friendly with long term use)
- Clover's POS system and its line of point-of-sale devices guarantees secure money transactions, allowing our customers to place their orders and payments quickly through any available means, promoting self-service and generating a positive impact on customer service.
- Because Clover devices are based on Android, their interface and functionality is very similar to that of current cell phones, highlighting a greater ergonomics when using the software for both consumers and users.
- Clover integrates in its operation an inventory control system that is updated in each transaction, this allows the user to have more attention in the replenishment of stocks, thus helping to avoid the inventory losses and allowing to calculate in real time the profitability and rotation of the product instantly.
- One of the things I liked least about Clover is that from the first moment you have to use one of their electronic equipment, and generate a contract that in the future is very expensive to abandon, however we still continue with the service.
- Clover could have a greater number of tools for small companies, because the ones it has are intended for large companies, it can generate that small companies can not finish using each tool of the software in question.
- The operating system is already a bit old, based on Android 4.4 can present failures and moments of slowness when it is overloaded, which increases waiting times and makes us have to restart the devices constantly, this after a constant time in use.
September 17, 2020
Easy, Flexible, and Feature-Rich
- Great integration with third-party payment processors.
- Lots of additional features like the ability to add promotions and discounts.
- Clover has features for gathering customer feedback.
- Clover Stations and Clover Mini are well-built and well-designed.
- Clover is aimed at restaurants so many of the features do not make sense for an apparel retail store.
- Price is an area where Clover could improve in order to match the prices its competitors offer.
- Could have better onboarding and tools for small businesses.
- Clover is more complicated to set up and do the initial configuration since there are more options. This isn't bad per se, but it can be overkill for some small businesses.
September 12, 2020
Clover: the solid modern POS
- User experience
- Payment transactions
- Customer support
- Old operating system
- Limited features
- Limited reporting
September 12, 2020
Clover is great!
- Clover is great for finding local businesses around you.
- Clover is also great for receiving discounts or promotions from these local businesses.
- The setup of the app could use some improvement.
- I feel like the app is a little confusing to navigate.
- This may be difficult for older users who are not as comfortable or savvy in an app setting.
February 13, 2020
Does What You Want It To
- Detailed transaction reports
- Robust transaction search feature
- Customer service
- Internal communication and organization
February 11, 2020
BluePay took us to the next level
- Reporting: We were able to find pretty much exactly the info we needed to be grouped as we needed it.
- Payment processing: This is what they do!
- Fees could have been lower; we negotiated to a lower rate with another company.
January 12, 2019
Great for Consistent Business
- Clover has an excellent POS system with several add-on pieces of equipment available. Many many features to fit all business needs
- Very easy to use, and even has an online login where you can edit inventory and settings, as well as get real time reports
- Inventory control, offline mode, and customer information storage are also wonderful tools to help you keep up with your business
- Reports! The reports are great!!
- Pricing and contracts. When we first decided to use Clover we were required to use their equipment and have a contract. Their monthly fees are a bit high
- Customer service needs some improvement. A lot of what we have learned we figured out on our own.
- You have to use their equipment. They don't have an app you can put on any device
August 17, 2018
Clover POS, keeps the budget in check
- Low cost
- Very user friendly
- EFTPOS included
- Not geared towards larger organisations
- Not many areas of customisation
- Little third party add ons
May 25, 2018
Excellent Move
- BluePay has been very responsive when we've had questions and gone out their way to make sure that users understand the answers that are given.
- During our cut over to BluePay we found that there were reports that our users were used to having that didn't have an equivalent on BluePay's site. Our account rep went above and beyond to make sure that our users had the information that they needed by having custom reports sent on the schedule that we determined.
- Overall our interchange rates are much lower with BluePay than they were with our previous gateway provider.
- Customizable reporting would be great.
- Giving users more latitude for search functions to be able to better research issues for customers