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BlueSnap

BlueSnap

Overview

What is BlueSnap?

BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription Billing Engine with customizable…

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Learn from top reviewers

BlueSnap is powerful and Easy Data Processing and Operation Management is the Best.

Rating: 9 out of 10
March 27, 2022
IncentivizedVetted ReviewVerified User
BlueSnap is powerful and easy features for the users and great data virtualization. BlueSnap has reliable data modeling when it comes to the users and strong functionalities o...
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Ellie Walker
Engineer - Information Technology
.NET Software Engineer
Grupo Printer
BlueSnap2 years of experience

Better user experience than most processors

Rating: 7 out of 10
March 24, 2022
IncentivizedVetted ReviewVerified User
Credit card acceptance and compliance and chargeback management. We also use the companion software Armatic. Armatic gives us AR automation while Bluesnap handles the processi...
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Verified user
Manager
BlueSnap1 year of experience

BlueSnap is a really safe software.

Rating: 10 out of 10
February 7, 2022
IncentivizedVetted ReviewVerified User
BlueSnap is software that themes sales management and ensures regulatory and tax compliance to ensure security. We can also note that BlueSnap is a tool that simplifies paymen...
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Angela Alessandria O'sullivan
Account Manager - Finance and Accounting
Key Account Manager
Mr. Cooper
BlueSnap3 years of experience

Reliable Payment Processor with Multiple Integrations

Rating: 9 out of 10
February 7, 2022
IncentivizedVetted ReviewVerified User
We have been using BlueSnap for processing payments of our SaaS product which has annual renewal subscription model. Our previous provider had problems processing MasterCard p...
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Rohit Langde
Administrator - Marketing
Marketing Manager
MalwareFox
BlueSnap2 years of experience

An evolving solution that is flexible

Rating: 7 out of 10
December 14, 2021
IncentivizedVetted ReviewVerified User
In our online marketplace platform, most of our customers use BlueSnap to charge credit cards.
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Verified user
C-Level Executive
BlueSnap4 years of experience
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Pricing

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BlueSnap

BlueSnap

N/A
Unavailable

What is BlueSnap?

BlueSnap is a global eCommerce platform with flexible integration options and PCI Level 1 security. Additional capabilities include BlueSnap’s AR Automation Software (formerly Armatic, acquired October 2019) which streamlines the entire quote-to-cash process, and its Subscription Billing Engine…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://home.bluesnap.com/payment…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

Stripe Payments

Stripe Payments

$0.02
per charge
What is Stripe Payments?

Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts…

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Product Details

What is BlueSnap?

BlueSnap Video

BlueSnap provides an All-in-One Payment Platform designed to accelerate commerce for B2B and B2C businesses. Our Platform supports online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. With a single-integration to ...
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BlueSnap Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(10)

Reviews

(1-4 of 4)

Still a BlueSnap newbie but all is going well so far

Rating: 10 out of 10
Incentivized
March 24, 2022
Verified User
Team Lead in Information Technology
Education Management Company, 201-500 employees
Vetted Review
Verified User
BlueSnap
1 year of experience
Use Cases and Deployment Scope
Our school information vendor, Veracross, uses BlueSnap in conjunction with their payment processing. We had an accelerated implementation timeline which BlueSnap was able to accommodate and we were impressed with their responsiveness.
Pros
  • reliable processing
  • consistent timing
  • fast implementation (at least in our case; I have heard from others that this is not always the case)
Cons
  • Reporting flexibility is an area that could always be improved
Likelihood to Recommend
My only experience with them is within a school setting where we have short periods of high volume (hundreds of transactions within a few hours or days) and long periods without much activity. BlueSnap is so far working well in this setting (we're still in our first year of use).
Most Important Features
  • accuracy
  • timliness
  • responsive customer service
Return on Investment
  • at this stage, there has been no directly attributable/measurable impact
Alternatives Considered
Our vendor selected BlueSnap and so far we're comfortable with the implementation.

An evolving solution that is flexible

Rating: 7 out of 10
Incentivized
December 14, 2021
Verified User
C-Level Executive in Research & Development
Marketing & Advertising Company, 11-50 employees
Vetted Review
Verified User
BlueSnap
4 years of experience
Use Cases and Deployment Scope
In our online marketplace platform, most of our customers use BlueSnap to charge credit cards.
Pros
  • Sufficiently good technical documentation.
  • Good sandbox (though missing some features).
  • Stable, works quite well.
  • Continuously improving.
  • Great webinars, information sharing.
  • Economic.
  • A company of people.
Cons
  • [If feel they have] poor technical guidance and assistance for developers. Good reference docs, but no helpful implementation guides, or recommendations on how to choose among the various technical solutions.
  • While technical support can be great, if I reach a *certain* support person, I will get very lackluster support and a very miserable experience.
  • Furthermore, they suddenly stopped responding via email, and switched to a web-based support system - without informing anyone, no notifications, and we basically didn't receive any responses for two weeks until we realized what was happening.
  • Some basic use cases are not supported by Sandbox, such as simulating failures in adding credit cards, simulating failures in payments, simulating payments in certain amounts, etc.
  • Information like test credit card numbers for checking different scenarios (like 3DSecure failures) are located in a separate location (for example) from the test credit card numbers used to simulate invalid credit cards.
  • I had a lot of problems with the implementation of MFA, with "secret code emails" being sent minutes after attempting to log in, resulting in a lot of frustration and hindering the use of the system.
  • A part of the system is patchwork - the anti-fraud system, 3DSecure support, chargeback management - are all through external vendors, and their tools are not properly integrated into the Control Panel, not the user system, etc.
  • [In my experience] there are many payment errors and they receive many different inputs (because of their many partners). It is hard to show any meaningful information to our customers, whereas explaining what to do is difficult.
  • There is a bug where Customer Information cannot be changed unless BlueSnap is contacted manually.
  • [I believe] the IPN integration with GreenInvoice has a problem with invoice generation.
Likelihood to Recommend
Their simplified platforms make it easy to do e-Commerce and use out-of-the-box solutions. Not very good for APIs, though.
Most Important Features
  • 3D Secure.
  • Chargeback Management.
  • Smart Charge Routing.
Return on Investment
  • Some customers are more likely to convert using a credit card than PayPal.
  • Fees are lower than PayPal.
Alternatives Considered
  • PayPal Payments and Stripe
In comparison to BlueSnap, PayPal has terrible APIs and SDKs. Stripe seems to be more robust on all fronts, especially when it comes to APIs and SDKs. They are both, however, more expensive.
Other Software Used

BlueSnap saved us from a lot of headaches

Rating: 8 out of 10
Incentivized
August 01, 2018
Verified User
Contributor in Finance and Accounting
Internet Company, 51-200 employees
Vetted Review
Verified User
BlueSnap
1 year of experience
Use Cases and Deployment Scope
We made the transition from another payment platform to BlueSnap and it's made a huge difference in our organization. The old system, Zuora, was very time consuming to operate with and made subscription payments by credit card a manual process for us. As our business scaled up from 1000 to 20,000 client accounts it would not have been feasible to scale our billing team 20 times due to both space and salary expense.
Pros
  • Automated recurring billing for subscriptions
  • Allowed us to set up integrated credit card payments within our registration process
  • Redundancy
Cons
  • Launch support was lacking. They did help with initial setup but after that, it was tough to get questions addressed.
  • Reporting is robust but complicated.
  • Having support staff on both coasts.
Likelihood to Recommend
Very well suited for a recurring subscription based business as well as anyone who is collecting payments for service businesses over the web. It's not great for template based e-commerce solutions. We use a different processing system for those channels.
Return on Investment
  • Saves time/labor
  • Makes our billing team happier
  • Makes our sales team happier
  • Easier for our customers
Alternatives Considered
BlueSnap blows Zuora out of the water. It's much easier to set up, create products and integrate with existing forms. I wish we had used it first, it would've saved a ton of headaches and wasted time.
Other Software Used

Easy payments and increased cash flow

Rating: 10 out of 10
Incentivized
July 23, 2018
Verified User
Vice-President in Sales
Computer Software Company, 11-50 employees
Vetted Review
Reseller
BlueSnap
8 years of experience
Use Cases and Deployment Scope
BlueSnap is used by our clients to collect online payments during their registration seasons. It is used by many of our clients who look to automate the collection of data and payments. BlueSnap makes it easy to integrate their technology into our platform for easy payments. This includes reporting, refunds and auto billing.
Pros
  • Payment conversion. They use many processors to ensure the capturing of payment.
  • Reporting is clear and accurate. Clients needing to reconcile their activity can accurately audit their financials and activity.
  • Support is quick and they take ownership.
Cons
  • Pricing for Amex transactions can be better.
  • Client on boarding can potentially be automated.
Likelihood to Recommend
BlueSnap is well suited for software companies looking to automate payments in their platform. They excel in international transactions.
Return on Investment
  • BlueSnap helps generate and increase revenue for our clients leading to client satisfaction and retention.
  • Cash flow for our clients has increased with our auto billing tools and daily payouts.
Alternatives Considered
We have many international clients and BlueSnap can process in many currencies, not just USD or CAD.
Other Software Used
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