Improve documentation Process with IBM Blueworks Live
A simple solution that focuses on everyday process modelling rather than competing with other technologies. we have rolled IBM Blueworks …
Overview
What is IBM Blueworks Live?
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.
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Popular Features
- Social collaboration tools (26)8.686%
- Process designer (26)8.383%
- Standard reports (25)8.383%
- Support for modeling languages (25)8.383%
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What is IBM Blueworks Live?
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.
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Blueworks Live - swedish demo
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Collaborative Process Modeling with IBM Blueworks Live - Tailored For Federal Customers
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Modeling process in Blueworks Live: Create the Discovery Map (BPMN class demo, Ex02)
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Blueworks Live demo – prosessien tavoitteellinen kuvaaminen on muutakin kuin vuokaavioiden piirtelyä
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Blueworks Live Demo and IBM BPM 8 5 Integration
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Blueworks Live Demo
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What is IBM Blueworks Live?
IBM Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.
IBM Blueworks Live Features
Process Engine Features
- Supported: Process designer
- Supported: Process simulation
- Supported: Business rules engine
- Supported: SOA support
- Supported: Process player
- Supported: Support for modeling languages
Collaboration Features
- Supported: Social collaboration tools
Reporting & Analytics Features
- Supported: Standard reports
- Supported: Custom reports
Content Management Capabilties Features
- Supported: Content management
Additional Features
- Supported: Automated workflows and checklists
- Supported: Governance
IBM Blueworks Live Integrations
IBM Blueworks Live Competitors
IBM Blueworks Live Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
| Supported Countries | Global |
| Supported Languages | English, German, Spanish, French, Italian, Japanese, Korean, Polish, Portuguese, Brazilian, Turkish, Simplified Chinese, Traditional Chinese |
Frequently Asked Questions
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.
Microsoft Visio, Lucid Visual Collaboration Suite, and Bizagi Digital Business Platform are common alternatives for IBM Blueworks Live.
Reviewers rate Process simulation and Content management highest, with a score of 8.8.
The most common users of IBM Blueworks Live are from Enterprises (1,001+ employees).
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Reviews and Ratings
(70)Attribute Ratings
Reviews
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April 11, 2024
Improve documentation Process with IBM Blueworks Live
A simple solution that focuses on everyday process modelling rather than competing with other technologies. we have rolled IBM Blueworks out to hundreds of users who utilize it on a regular basis to assist them comprehend our organization's processes. IBM Blueworks helps to improve the custumer experience.
- Easy to use
- Remove the complexity from the process
- Secure and accessible
- Unable to integrate other tools need to improved
- Improve user experience
April 09, 2024
Collaborative & Useful in Real Time
IBM Blueworks Live is used by ourselves to document ourbusiness processes and policies and then update them in a collaborative and organised manner. The scope is to store all our polices in the cloud which can be accessed and edited easily and simply via a web browser without having to configure specific servers or worry about additional software or licensing.
- Allows for Collaboration
- Simple to Use
- Accessible in the Cloud
- Export functionality could be improved / broadened
- Pricing could be better
- Import functionality (on initial integration) could have been simplified
April 07, 2024
Best Automation TOOL EVER!!
Being an IT person, I used IBM Blueworks for my US based client work for Banking industry. I personally feel best thing about this is users can collaborate in real time on process diagrams using Blueworks. Live's exceptional progress mapping and modelling capabilities, which make it simple to generate visual representations of business processes. In our project, IBM Blueworks is utilised to improve the customer experience when interacting with the company's customer assistance for any support or inquiries.
- In our project, IBM Blueworks is utilised to improve the customer experience when interacting with the company's customer assistance for any support or inquiries.
- Teams can utilise process mapping elements in web-based solutions to document new or current processes.
- In my opinion, the tool is quite intuitive and very efficient.
- As I have used this tool 2 months back and have worked on it for approximately 6-7 months. For that particular timeframe I found that it can enhancable in areas of integration to accommodate additional ERP and CRM tools .
April 02, 2024
Excellent and simple tool
An efficient tool that prioritizes daily process modeling rather than competing with other technologies, lowering the total cost of ownership and enabling users to go steadily through the learning curve while still having the ability to access more sophisticated features as necessary. I am incredibly delighted with IBM Blueworks Live straight forward design, and I particularly like the mapping features!
- Refine business process.
- Easy to use.
- collaborative environment
- the only difficulty has been figuring out some of its more sophisticated features learning curve. it is difficult to fully comprehend because to its size.
April 01, 2024
IBM Blueworks Shines
We have worked on a insurance project for US based Property insurer with designing news system for policy and claim processing. IBM Blueworks is used in our project to enhance the customer experience while interacting with the customer support of company for any support or enquiries. It is also used for claimcenter system and underwriting management system to help in improving overall efficiency of the claims and policy processing.
- IBM Blueworks Helps claim intake or assesment by allowing process models using bpmn.
- It helps by advising on process automation scope in the available processes
- It provides guidance to remove any bottlenecks from processes
- IBM Blueworks Can be improved in integration areas to support more erp and crm tools
- It can be provided with AI capability for more advanced features
Score 7 out of 10
Vetted Review
Verified User
My client relies on IBM Blueworks Live for streamlining their business processes. They've found it incredibly useful for mapping out workflows clearly and efficiently, which has been a big help in reducing misunderstandings and speeding up project timelines. It just keeps everyone on the same page, including myself with the client.
- Process mapping and visualization
- Documentation and standardization of processes
- Ease of use
- More advanced reporting and analytics options
- A more modern user interface
- Better mobile experience
March 30, 2024
Value for Money !!
We use it for well-documented process mapping systems based on data from each job according to the instructions of the project manager. IBM Blueworks Live is completely online and does not need complex software downloads or installations, our communication with the business process execution team is real time and we do not have to be on email, we do this directly in the software.
- Easy online access.
- Communication is direct
- It does not require download processes.
- usability issues with the IBM Cloud Kubernetes Service
- Need more options for activity-type icons besides just activities and gateway diamonds.
February 21, 2024
Ideal for managing IBM portfolios.
In 2024 we continue to use it for well-documented process mapping systems based on data from each job according to the instructions of the project manager. We have been doing this successfully since 2020. IBM Blueworks Live is completely online and we do not need complex software downloads or installations, our communication with the business process execution team is real time and we do not have to be on email, we do this directly in the software.
- Easy online access.
- Communication is direct.
- It does not require download processes.
- We had some usability issues with the IBM Cloud Kubernetes Service.
February 14, 2024
Blueworks is easy to use and provides powerful analytics.
I use Blueworks to develop process maps of business processes and technology workflows.
- Easy to create process diagrams quickly, while collaborating with others.
- Create linkages to sub-processes and other workflows.
- Track activities using metadata such as which IT systems are utilized.
- Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
- I wish there were more options for activity-type icons besides just activities and gateway diamonds.
- I really wish IBM would fix the way the icons for Activity Type, such as "Robot Task" or "Service Task," appear in the corner of the activity box in a way that often overlaps the text description so you can't read it.
- It's a silly thing, but for darker color coding shades, the text should turn to white for the legibility of the text. It is hard to read when some colors are applied.
February 12, 2024
IBM Blueworks Good application to document, analyze, and improve their business processes.
IBM Blueworks Live is a cloud-based business process modeling tool that we use for our Cloud-based needs. We are able to design organizations' documents, analyze them, and improve business processes collaboratively. IBM Blueworks also helps in tool design to facilitate collaboration among team members and stakeholders. Multiple users can work together on process documentation, share insights, and provide feedback in real time.
- Integration
- Automation and Workflow.
- Versioning and History.
- Collaboration
- Reporting and Analytics.
- Customization Options.
- Enhanced Collaboration Features.
February 08, 2024
My experience using IBM Blueworks Live
We´ve been using IBM Blueworks Live to map business processes and easily generate content to support the creation of learning content for training programs of our clients. The product is very helpful to provide a collaborative environment with powerful features and has an intuitive interface. Actually our mapping process is more optimized and easier to manage.
- User-friendly interface
- Collaborative features
- Process analysis and optimization features
- It could have more advanced modeling features
- Lack of customization options for reports and dashboards
- Better support for offline access and sync options
February 07, 2024
Innovating.
We use IBM Blueworks at our organization to assist with discovering new and documenting our business processes, business decisions and policies to collaborate! It's better to have it all in one place instead of across multiple applications!
- Improves digital workflow.
- Automating decisions.
- Live features.
- Login issues.
- Invitation mail is not always received.
- Workflows are confusing.
February 07, 2024
Centralize your documentation and make it sustainable
We are using IBM Blueworks Live to document the business processes, in a decentralized way. The tool is basically accessible by many stakeholders with different authorizations (Edits, View, admin)
The tool has multiple capabilities, and offer a variety of flexible ways to deisgn business processes and attach specific documentation to each step on the process.
In addition, this is a cloud based solution which offer accessible documentation with ease.
- Business Process Design
- Collaborative documentation
- Sustainable way to keep the documentation up to date
- Import / Export on specific reusable format
- Integration with tools such as Sharepoint
July 24, 2022
BlueWorks Live is not that bad!
I use Blueworks to work with my team on credit monitoring tasks so I can more easily manage documents, assign tasks and monitor our processes and workflow. Some problems we have had with the tool are generally related to its frequent (temporary) crashes as a website.
- Facilitates teamwork.
- Simplifies user interaction with documents and tasks.
- Promotes order in tasks.
- Helps save time by allowing assignment of tasks and creation of custom workflows.
- In particular, we have had problems with the availability of the service because the platform frequently crashed.
- Is not easy to pull some indicators.
- We would like to be able to see a different interface, long ago with the same.
- Payment process is not easy.
June 29, 2022
Not the greatest on the Microsoft 365 Environment
Score 7 out of 10
Vetted Review
Verified User
I've used Blueworks Live to document and share business processes during a free trial. Once I saw all that it really did, I loved it even more. I just wish that it integrated with Microsoft Sharepoint and Microsoft Power Automate. There is some overlap in their functions, but I like the way Blueworks Live has it laid out.
- Business flow design
- Automated processes
- Project and task management
- Design is nice and simple but could be modernized
- I wish it could integrate with other software
September 26, 2021
The easy step to enhance business
[...] Blueworks Live helps us to make great progress in our business through proper planning and strategies. [...] Business companies and healthcare organizations are using this tool to work efficiently.
- You can operate it anywhere through a browser because it is cloud based.
- There is no need to download it. It is easy to use and reliable platform.
- Whole team can take part in business improvement.
- Support gives reliable assistance.
- Sometimes problems occur in sharing information to different devices.
- Not effective for complicated processes.
September 26, 2021
Improving one's Process with Blueworks Live!
In our sales department, we use Blueworks Live to map out our sales process. We are able to break down the process and visually see how things are being done. By visually seeing the process, we are able to pinpoint our faults and improve upon these things in the process. By using Blueworks Live, we are able to make sure our process is fool-proof and strong.
- Cloud-based
- Very Intuitive tool
- Documentation
- Loading can be slow
- Customization of reports
- Analytics can be improved
September 23, 2021
Great value for the money if you need help with collaboration
We use this as a tool to help us capture processes within our organization. It helps us collaborate as a team and perhaps even more importantly, document our decisions and next steps. We also rely heavily on the ability to crate and then share that work with other team members—at which point they can edit, provide feedback, etc.
- Allows team members to work within their Space and then share that work with others
- Export/print artifacts and space activity data
- Create workflows and process blueprints
- The playback feature can be a little buggy at times and could use some more speed as well.
- It can be a little hard to navigate the many many menus and sub-menus
- The search/filter feature could use some fine-tuning. It doesn’t always return the expected results
September 22, 2021
Great addition to the IBM suite, not worth it as a standalone
Blueworks Live is used as a business process modeler and management platform. It is generally forced onto customers on any large project that is led by IBM, since this is their standard solution for process modelling and helps their team deploy predefined templates and practices - as well as accelerating the project time-to-market.
- Out-of-the-box integration with the IBM Suite
- Intuitive and easy-to-use for any business analyst
- Lots of options to work with Microsoft products
- Pricing is prohibitive for any non-Large Enterprise customer
- User experience is very dated
- Not a true BPMN2 modeler so you'll have a hard time migrating to another solution later on
As support and documentation in RPA design, delivery and operations.
- Design: to help customer to define any detail of the process to be automated
- Delivery: to share any detail of the automation.
- Operations: to manage the released automation and change management.
- Sharing jobs in the company
- To engage customer
- To record any detail in order to define processes
- Managing other documentation
- Insert and retrieve attributes on task and subtask
- Inheritance between task and subtask
July 29, 2020
Easy to use end-to-end process modeling tool
Blueworks is being used by the complete organization across the globe to suggest leading practices that we have already modeled in the tool and also to model our client's complete processes. This in turn helps to do gap analysis between current state and target state and identify improvement areas for them. Because of its ease of use, it is a preferred tool for many of our clients.
- Cloud based, hence quick and easy access without any installation requirement
- Easy and intuitive, making modeling much easier
- Visio import is one of the best in Blueworks
- Low cost compared to some other tools in the market
- User management is quite easy from an admin perspective
- Ability to customize reports like change the layout if required
- To add more BPMN symbols (at least task types like script task)
- Ability to create pools in BPMN diagram, or else it cannot be integreated with SAP SolMan
March 14, 2020
Blueworks Live - Helps your teams unify in success
We have utilized Blueworks Live for creating and managing RPA and Lean Data Process enhancements through workspaces and flowcharts. We also create milestone 7x7 diagrams. It makes all of our assignments so much easier to edit and control in one place. It does take a few minutes to go through the tutorial but is easy after that.
- RPA design documents
- Manage user stories, data and milestones
- Create workflows with ease
- Could be a bit more user friendly
February 13, 2020
Great for process documentation!
Blueworks Live is used depending on the customer needs and therefore not constantly used in every department. However, it is permanent in the advisory department.
- It allows us to discover, capture, and document processes in a simple way.
- Super simple method to process documentation and discovery.
- Limitations in sharing and exporting to different applications.
- I feel that changes only get made after a competitor comes out with a new model or feature.
January 21, 2020
Blueworks Live Review
We use it across the whole organization. We had a problem with the mapping of our business processes. In our industry, we currently have a lot of issues regarding our creation path to release our content online ASAP. With Blueworks Live, we establish a single business process between all the members of the staff and everybody stays in the loop.
- Upgraded our team and business communication!
- All on the cloud, so no downloads or heavy hardware.
- Would like to see more interface personalization options.
October 12, 2019
Blueworks Review
It is used by the Transport Department.
- Easy use of cloud
- All users can contribute to process improvement.
- It enables business users to discover and document processes simply.
- It needs a high level of skills
- It is challenging to design, configure and deploy.