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IBM Blueworks Live

IBM Blueworks Live

Overview

What is IBM Blueworks Live?

Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.

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Recent Reviews

IBM Blueworks Shines

9 out of 10
April 01, 2024
Incentivized
We have worked on a insurance project for US based Property insurer with designing news system for policy and claim processing. IBM …
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Value for Money !!

7 out of 10
March 30, 2024
Incentivized
We use it for well-documented process mapping systems based on data from each job according to the instructions of the project manager. …
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Innovating.

8 out of 10
February 07, 2024
Incentivized
We use IBM Blueworks at our organization to assist with discovering new and documenting our business processes, business decisions and …
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How IBM Blueworks Live Differs From Its Competitors

Central Process Repository

IBM Blueworks with intuitive web based interface enable team to document, analyze and simplify operation with remarkable ease and efficiency. everything is centralized with version control and update.
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Central Process Repository

storing business processes and associated documentation in a single map repository has been a major benefit to using IBM Blueworks Live.
It saves us from having to use and configure additional servers to manage our policies and documents as well as making it easy to access and view / use / update …
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Real-time Collaboration

The real time collaboration feature of IBM Blueworks Live is another big positive feature. It helps us save time and reduces the number of emails we send as we can visually design, analyze, optimize and review processes and / or policies in real-time and discuss ideas simultaneously. This works …
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Business Challenges

We were spending a lot of time maintaining and updating our business policies and documentation. We were also having minor issues with using older versions of documents in some cases. IBM Blueworks Live has saved us time in maintaining these. Made it easier and simpler to access, use and update …
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Central Process Repository

IAs IBM Cloudworks is a cloud-based software which enables access to all business processes from anywhere and eliminates versioning issues with a single card repository. In my team Data can be accessed by multiple team members without having to share it with each user individually which is the …
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Real-time Collaboration

The IBM blueworks platform provides on-call collaboration between team members in my organization, including all process model developers, to collaborate, document and improve initiatives. along with that it allows process maps to be converted to BPMN 2.0 and other formats for immediate export.
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Business Challenges

Yes, definitely IBM Blueworks helped me and my team to solve our business problems and makes our client happy and because of this we have renewed our project as well in the critical time as well by delivering highly quality. It also helps my management to take the best business decisions for our …
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Central Process Repository

IBM Blueworks Live was utilized in my organization for process mapping and modeling. this is helpful for automation workflow. easy collaboration environment. IBM Blueworks Live boost our productivity and increase efficiency of our team by reducing our time.
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Central Process Repository

IBM Blueworks feature of single repository is must to have during current business model.
It helped the insurance business by accessing policy , claim or any other documentation from any place in just no time. This also helps in change management of documentation and version control during …
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Real-time Collaboration

In Insurance businesses differnet types of stakeholders needs communication almost all the time during working on any policy lifecycle or claim lifecycle. Lets say broker needs to collborate several time a day with underwriting or customer reps staff. IBM Blueworks Live has provided our business …
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Business Challenges

We wanted to improve our several processes in our property insurance business by adopting IBM blueworks. We wanted to automate some processes and needed to design new processes to collaborate between different stakeholders. Also needed some integration between policy and claim systems . After …
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Central Process Repository

Using IBM Blueworks Live's single spot for storing all our processes and documents has really made things smoother for us. I can grab any process info I need from anywhere, which is a huge help. It's made sharing know-how across the team a breeze, especially when we're bringing new …
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Real-time Collaboration

IBM Blueworks Live's feature for working together in real-time has been a game-changer for us. It lets everyone chime in and update things right when they're thinking about it, making our teamwork way more dynamic. Plus, getting instant alerts when something changes means we're all …
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Business Challenges

We needed to get everyone on the same page and cut down on the chaos of managing processes across different departments. Thankfully, IBM Blueworks Live really came through for us. It gave us a central spot where all our process info lives, making it super easy for anyone to find and work on the …
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Central Process Repository

We use it as the source of truth for process details such as handoffs between roles, systems, etc. We haven't yet fully realized the potential of these features, however, as we still store a lot of documentation outside of IBM Blueworks Live.
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Real-time Collaboration

Collaboration plays an important role in business processes and IBM Blueworks Live has developed an efficient system that unifies all IBM online add-ons to improve project information communication by more than 90%.
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Business Challenges

IBM Blueworks Live has helped a lot with standardizing process mapping throughout our organization. It also vastly increases visibility, as we can see connections between different processes across teams and workflows. And using metadata in the documentation, combined with the glossary, adds more …
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IBM Cloud Portfolio

IBM Cloud Kubernetes Service IBM Cloud Virtual Servers IBM Cloud for VMware Solutions IBM Cloud SAP-Certified Infrastructure IBM Workload Automation IBM Watson Assistant
You get the benefit of IBM ecosystem with well suited integration touchpoints across different IBM products
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Business Challenges

Since 2020 we have been solving communication and integration problems of business processes with IBM Blueworks Live and IBM portfolios, this is a job that I remember that we do not have much experience, but with IBM and its complements we have achieved an efficiency of more than 90 % of our …
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Central Process Repository

We use it as the source of truth for process details such as handoffs between roles, systems, etc. We haven't yet fully realized the potential of these features, however, as we still store a lot of documentation outside of Blueworks.
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Real-time Collaboration

We definitely utilize the real-time collaboration aspect. Process diagraming "live" during working sessions is much more effective/efficient in Blueworks. We're not presently using much of the change notification features, however.
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Business Challenges

Blueworks has helped a lot with standardizing process mapping throughout our organization. It also vastly increases visibility, as we can see connections between different processes across teams and workflows. And using metadata in the documentation, combined with the glossary, adds more …
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Central Process Repository

Having a single repository for business processes and associated documentation ensures that all authorized users can access the latest and most accurate information from anywhere with an internet connection. This centralized access promotes collaboration and real-time updates. Teams across …
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Real-time Collaboration

The ability to collaborate in real-time minimizes communication delays associated with waiting for responses to emails or dealing with asynchronous communication. This accelerates decision-making processes related to process improvements and changes. The collaborative nature of Blueworks Live can …
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Business Challenges

Blueworks Live's real-time collaboration features allowed different departments and teams to work together on creating and updating process models. This collaborative environment ensured that changes were communicated instantly, reducing the chances of inconsistencies in process documentation. …
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IBM Cloud Portfolio

IBM Cloud Kubernetes Service IBM Cloud Foundry IBM Cloud Functions IBM Cloud Auto Scaling IBM Watson IoT IBM Secure Gateway
Integrating multiple IBM products can contribute to a unified user experience. Users may benefit from a consistent interface, shared data structures, and standardized …
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Central Process Repository

Our control of the mapping process has improved exponentially. What was once stored in folders, emails, or files is now centralized with version control and updates, along with detailed change tracking and recording. Everything is in a single, transparent environment accessible via the Internet …
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Real-time Collaboration

The impact was very significant in terms of work optimization and improved communication. Automatic notifications addressed serious communication and management issues we had before, which led to delays and rework. At the same time, the changes brought by the new work process required us to adjust …
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Business Challenges

Previously, we had issues with inconsistencies throughout the process, including validation stages. We faced problems with versioning and control because everything happened in a very informal manner without a system. We needed to reduce process failures, improve work execution to avoid delays and …
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Central Process Repository

Our organization has benefited from this because it's accessible from anywhere. Our organization's previous application did not have a single repository, so it would make things a lot less convenient. It is also convenient not having to log in multiple times because it is all in one place!
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Real-time Collaboration

This has had a tremendous impact because after the updates are complete, you do not need to manually send communications and notifications! The system already does it for you, so it is correct and timely.
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Business Challenges

Yes, Blueworks Live has helped resolve the issue. Our organization was looking to have an application with a single repository to have everything documented in one place, and this is that application!
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Central Process Repository

Our organization is currently leveraging the IBM Blueworks Live accross different departments which allows us a great collaboration, I would even say a flexible and controlled collaboration, far from the previous versioning issues we had in the past with classic repository tools. The admin effort …
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Real-time Collaboration

IBM Blueworks Live allows our users to better communicate and update the business processes in an effective way. the real time change, allowed to some users only to avoid inconsistencies enable our organization to reduce the update time, the confusion around the back and forth email exchanges and …
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Business Challenges

Our business processes were partially documented, leveraging different tools, Visio, ppt, word and others and we merged all the disparate documents into IBM Blueworks Live to enable a more efficient collaboration.We used the import option from some supported formats to speed up the process and …
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Central Process Repository

It's great having them all in one place, but not everyone in our organization can handle additional software, and there is no integration with the Microsoft Suite.
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Real-time Collaboration

This capability is available in the Microsoft Suite, so we did not use it. For those that don't have another software to use, these features are fantastic! Automation of redundant processes saves time and improves efficiency and accuracy.
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Business Challenges

It has helped resolve the issue of creating and modeling business processes and getting feedback. Since using this software for this purpose, we've been able to easily map out our pre-existing systems and have optimized them, including automation and forms, to improve efficiency, accuracy, and …
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Central Process Repository

Blueworks Live is easy to control. Anyone can work on it. With time you can be a master of this business process management tool. The collaborative approach provides high accuracy. My company had a great experience with the Blueworks Live tool. We have made many exceptional plans with it.
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Real-time Collaboration

It is more effective in design making. It works with extraordinary productivity and speed. It allows us to share the work details with users from anywhere in the world. Its amazing mapping process can change a simple plan into a unique one. It is [an] easy-to-use and efficient platform that gives …
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Business Challenges

It is the best management tool. We can design different and unique structures. The multiple features help to do work efficiently. It usually provides high-quality business strategies. It has helped a lot of companies to grow their businesses.
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Central Process Repository

Having documents stored in a single repository has made things for us very easy. We don't have to search within different folders to find what we are looking for. Since everything is all stored in one location, documents are easy to locate which helps us be that much more efficient.
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Real-time Collaboration

For any program to be cloud-based is a huge plus to any user and organization. Whenever someone makes a change or update[s] on Blueworks Live, we are able to see that change in real-time. With that, we know we are working with the most up-to-date information. We also don't have to wait for someone …
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Business Challenges

The main problem we wanted Blueworks Live to help us with was mapping out our business process. We essentially wanted to see where we were lacking in the process, and how we can improve upon these inefficiencies to make things a little better. Even though our business process is a little more …
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Central Process Repository

This has been key! I cannot overstate how convenient it is to have everything in one place. It helps to be very organized from the start and that should help the team's ability to navigate through menus.
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Real-time Collaboration

This has been very helpful. We don’t have a huge team, but we’ve definitely outgrown hand-scribbled notes taken during Zoom meetings. It’s much for effective to have a single place where this can be stored and accessed by all members.
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Business Challenges

As I mentioned previously, we started very small (4 people including the founder) so if we looked at processes or decided to build a new process, it was done and documented completely via Skype or Zoom since we are remote. Now, we have a single place where all of our processes can live and where …
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Central Process Repository

Blueworks Live has all the standard process management capabilities you would expect from it. Any business process you build can be easily shared with others and has its own lifecycle (draft, approved, etc.). You can easily sort and order them in a structured process hierarchy, and version …
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Real-time Collaboration

Collaboration features work great. The user administration is quite simple, and users don't need much training or ramp-up to be able to start the work. You can easily identify who works on which process, whether they are completed (e.g., from draft to released) as well as suggest changes. …
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Business Challenges

The biggest challenge was to deliver the project in time and on-budget. Blueworks Live helps centralizing processes and documentation, as well as providing traceability and audit facts. It's always better to document your way up to deployment, which is helped by the tool through process modeling, …
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IBM Cloud Portfolio

IBM Cloud Foundry IBM Cloud Functions IBM Cloud SAP-Certified Infrastructure IBM Workload Automation IBM Watson Language Translator IBM Watson Natural Language Classifier
The IBM Suite is definitely a good accelerator for your projects. The single biggest benefit is how easy for users it is to jump …
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Central Process Repository

First, we benefit by sharing different implementations of RPA and by enhancing knowledge sharing between the different teams of our OU [organization].The second benefit is increasing training paths of new colleagues (always in our OU). The third benefit is increasing customer knowledge and …
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Real-time Collaboration

Any change is notified to every involved person on our team and outside of it. Another good feature is the capability to collect contributions to process definition and documentation from different sources with different degree of filtering. It's very easy to add other new users to work on the …
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Business Challenges

The main business issue is sharing experiences and increasing the rate of enhancement of our Value Proposition: Business automation. Blueworks Live helps us to get results especially in present environment with remote working. Our teams can work and share experiences.
Obviously, some problems could …
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Central Process Repository

1. Multiple people can access the data without the need for sharing it individually with each user
2. Ability to update data and give real-time access to updated data by other users
3. Multiple people can work on the same process at the same time reducing time, effort, and dependency
4. Can reuse the …
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Real-time Collaboration

1. Easy to track changes due to automated change notifications
2. Easy to share process links using the in-tool chat feature
3. Easy to provide or reply on review comments

Overall, it provides an easy and user-friendly experience due to its similarity with social collaboration features like post, …
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Business Challenges

We wanted an easy to use and install tool. Because it is cloud-based, it has helped reduce the admin task of manually installing the tool on a client's systems. Further, it is quite easy to understand and requires minimal training. Also, we wanted a simple and low-cost tool that could suffice the …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Social collaboration tools (26)
    8.6
    86%
  • Process designer (26)
    8.3
    83%
  • Standard reports (25)
    8.3
    83%
  • Support for modeling languages (25)
    8.3
    83%

Reviewer Pros & Cons

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Verified User
Engineer in Information Technology
Information Technology & Services Company, 501-1000 employees
Verified User
Technician in Information Technology
Information Technology & Services Company, 11-50 employees
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Pricing

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IBM Blueworks Live

IBM Blueworks Live

N/A
Unavailable

What is IBM Blueworks Live?

Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ibm.com/products/blueworksl…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Blueworks Live - swedish demo

YouTube

Collaborative Process Modeling with IBM Blueworks Live - Tailored For Federal Customers

YouTube

Modeling process in Blueworks Live: Create the Discovery Map (BPMN class demo, Ex02)

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Blueworks Live demo – prosessien tavoitteellinen kuvaaminen on muutakin kuin vuokaavioiden piirtelyä

YouTube

Blueworks Live Demo and IBM BPM 8 5 Integration

YouTube

Blueworks Live Demo

YouTube
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Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 8.2

Process Engine

Designing and building process models

8.1
Avg 8.4

Collaboration

Collaboration tools allowing BPM experts to collaborate on model design

8.6
Avg 8.2

Content Management Capabilties

Lightweight tool for managing content

8.8
Avg 8.1
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Product Details

What is IBM Blueworks Live?

IBM Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.

IBM Blueworks Live Features

Process Engine Features

  • Supported: Process designer
  • Supported: Process simulation
  • Supported: Business rules engine
  • Supported: SOA support
  • Supported: Process player
  • Supported: Support for modeling languages

Collaboration Features

  • Supported: Social collaboration tools

Reporting & Analytics Features

  • Supported: Standard reports
  • Supported: Custom reports

Content Management Capabilties Features

  • Supported: Content management

Additional Features

  • Supported: Automated workflows and checklists
  • Supported: Governance

IBM Blueworks Live Integrations

IBM Blueworks Live Competitors

IBM Blueworks Live Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, German, Spanish, French, Italian, Japanese, Korean, Polish, Portuguese, Brazilian, Turkish, Simplified Chinese, Traditional Chinese

Frequently Asked Questions

Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.

Microsoft Visio, Lucid Visual Collaboration Suite, and Bizagi Digital Business Platform are common alternatives for IBM Blueworks Live.

Reviewers rate Process simulation and Content management highest, with a score of 8.8.

The most common users of IBM Blueworks Live are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(70)

Attribute Ratings

Reviews

(1-23 of 23)
Companies can't remove reviews or game the system. Here's why
April 11, 2024

Improve documentation Process with IBM Blueworks Live

Verified User
Engineer in Information Technology
Information Technology & Services Company, 501-1000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Portfolio
  • IBM Cloud Internet Services
We can easily connect and easy to understand of same tools as IBM Blueworks has some limitation unable to integrate 3rd party tools. So its easy to integrate IBM services together.
April 09, 2024

Collaborative & Useful in Real Time

Verified User
Technician in Information Technology
Information Technology & Services Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Portfolio
  • IBM Cloud Functions
IBM Products work particularly well with other IBM products. They are designed as a suite to go together as one might expect. Going from IBM products and packages to an external source (outside IBM or Microsoft) can be challenging and is one of the few negatives to using their products.
April 07, 2024

Best Automation TOOL EVER!!

Verified User
Team Lead in Information Technology
Information Technology & Services Company, 1001-5000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Portfolio
  • IBM Cloud Kubernetes Service
  • IBM Db2 on Cloud
In my organisation we have used IBM portfolio products since longer and in the past as well me and my team truly trust on their products. Their customer support is very amazing and they helped a lot from installation of a product to solve any query related to their products. They solve queries in couple of time and their product interface is quiet interesting and easily understandable.
April 01, 2024

IBM Blueworks Shines

Verified User
Consultant in Information Technology
Information Technology & Services Company, 5001-10,000 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Portfolio
  • IBM Cloud Functions
We have not used any other IBM tools for our insurance client.
Although we have used the following syestems for our client.
Document management system from SharePoint
and Salesforce and microsoft dnynics 365 for customer relationship management needs
Guidewire policy admin system Policy center
Guidewire Claim center for claim processing

March 30, 2024

Great for mapping & visualization, could be better for mobile/UI

Yassir Sahnoun | TrustRadius Reviewer
Yassir Sahnoun
Founder
YassirSahnoun.com (Marketing & Advertising, 1-10 employees)
Score 7 out of 10
Vetted Review
Verified User
IBM Cloud Portfolio
  • IBM Cloud Kubernetes Service
  • IBM Watson Assistant
My client uses IBM Blueworks Live alongside IBM Cloud Kubernetes Service and IBM Watson Assistant, creating a powerful trio that's really transformed their operations... This combination has not only made their workflows smoother but also significantly improved their customer service and operational agility. They've streamlined their process management, making everything more efficient
March 30, 2024

Value for Money !!

Verified User
Contributor in Information Technology
Transportation/Trucking/Railroad Company, 5001-10,000 employees
Score 7 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Portfolio
  • IBM Cloud Kubernetes Service
  • IBM Cloud Virtual Servers
  • IBM Cloud for VMware Solutions
  • IBM Cloud SAP-Certified Infrastructure
  • IBM Workload Automation
  • IBM Watson Assistant
You get the benefit of IBM ecosystem with well suited integration touchpoints across different IBM products
February 12, 2024

IBM Blueworks Good application to document, analyze, and improve their business processes.

Dr. ROOPESH RAO | TrustRadius Reviewer
Dr. ROOPESH RAO
Head Industry Institute Initiatives/Training and Placement Officer
Datta Meghe Institute of Medical Sciences (Education Management, 51-200 employees)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Portfolio
  • IBM Cloud Kubernetes Service
  • IBM Cloud Foundry
  • IBM Cloud Functions
  • IBM Cloud Auto Scaling
  • IBM Watson IoT
  • IBM Secure Gateway
Integrating multiple IBM products can contribute to a unified user experience. Users may benefit from a consistent interface, shared data structures, and standardized processes across different tools, leading to increased efficiency and reduced learning curves. Depending on the extent of integration, organizations may face vendor lock-in, making it challenging to switch to alternative solutions in the future. This should be considered in long-term IT strategy planning.
February 08, 2024

My experience using IBM Blueworks Live

Verified User
Director in Sales
E-Learning Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Portfolio
  • IBM Cloud Internet Services
In our project, the impact is not as significant because our usage is more limited to IBM Blueworks Live without integrations with other IBM or third-party products. However, we are aware that there are several integration options that can be quite useful when considering projects with a higher level of complexity and requiring connection to other types of technological solutions.
February 07, 2024

Innovating.

Verified User
Administrator in Other
Government Administration Company, 5001-10,000 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Portfolio
  • IBM Cloud SAP-Certified Infrastructure
Using multiple IBM portfolios together is so convenient because they come from the same manufacturer. Everything is much more simple with application communication, and if/when there is an issue, there is only one place to call. IBM is able to resolve all issues!
February 07, 2024

Centralize your documentation and make it sustainable

Verified User
Consultant in Information Technology
Consumer Goods Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Portfolio
  • IBM Cloud Private
I would say the cloud enabled us a speedy set up of the solution, and makes our admin effort simple and optimized. The combination is rather positive to have a single point of accountability with our SI partner from a support and coverage perspective. The dual integration between the tools and cloud platform is optimal as well.
September 26, 2021

Improving one's Process with Blueworks Live!

Verified User
Manager in Sales
Hospitality Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Portfolio
  • IBM Cloud Databases
Using Blueworks Live with the IBM Cloud Database has been pretty seamless. Both software sync with one another easily, and the information is updated live as well. By using the IBM suite applications, ensures that the programs are running smoothly. This has really expanded our capacity and made things that much more easy.
September 23, 2021

Great value for the money if you need help with collaboration

Verified User
Manager in Marketing
Real Estate Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Portfolio
  • IBM Analytics Engine
I can see this becoming more pertinent as we (hopefully) continue to grow. It’s a bit like starting out with an iPhone—from that point on, it’s easier if you just keep buying Apple products because they meld seamlessly together across all devices. I see IBM and Blueworks Live following a similar trajectory: it only gets more useful the more services you add.
September 22, 2021

Great addition to the IBM suite, not worth it as a standalone

Verified User
Team Lead in Professional Services
Information Technology and Services Company, 11-50 employees
Score 4 out of 10
Vetted Review
Verified User
Incentivized
IBM Cloud Portfolio
  • IBM Cloud Foundry
  • IBM Cloud Functions
  • IBM Cloud SAP-Certified Infrastructure
  • IBM Workload Automation
  • IBM Watson Language Translator
  • IBM Watson Natural Language Classifier
The IBM Suite is definitely a good accelerator for your projects. The single biggest benefit is how easy for users it is to jump from one platform to another. Administrators also get a lighter workload, and great support from IBM itself. It is really shining on IBM-led projects for Large Enterprises.
February 11, 2021

A very practical evaluation and gaps in considerations drawn from experience

Verified User
Manager in Research & Development
Information Technology & Services Company, 501-1000 employees
Score 7 out of 10
Vetted Review
ResellerIncentivized
IBM Cloud Portfolio
  • IBM Watson Natural Language Classifier
Please note we are using Blueworks Live with IBM RPA. It's a good compromise between the need to have an effective knowledge repository and the effort to maintain it. By using the Saas model it's very easy to start to use Blueworks live and have people inside and outside our organization commit to it.
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