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IBM Blueworks Live

IBM Blueworks Live

Overview

What is IBM Blueworks Live?

Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.

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Recent Reviews

Innovating.

8 out of 10
February 07, 2024
Incentivized
We use IBM Blueworks at our organization to assist with discovering new and documenting our business processes, business decisions and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 13 features
  • Social collaboration tools (21)
    8.6
    86%
  • Process designer (21)
    8.3
    83%
  • Standard reports (20)
    8.3
    83%
  • Support for modeling languages (20)
    8.3
    83%

Reviewer Pros & Cons

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Pricing

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What is IBM Blueworks Live?

Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ibm.com/products/blueworksl…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Blueworks Live - swedish demo

YouTube

Collaborative Process Modeling with IBM Blueworks Live - Tailored For Federal Customers

YouTube

Modeling process in Blueworks Live: Create the Discovery Map (BPMN class demo, Ex02)

YouTube

Blueworks Live demo – prosessien tavoitteellinen kuvaaminen on muutakin kuin vuokaavioiden piirtelyä

YouTube

Blueworks Live Demo and IBM BPM 8 5 Integration

YouTube

Blueworks Live Demo

YouTube
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Features

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.1
Avg 8.2

Process Engine

Designing and building process models

8.1
Avg 8.4

Collaboration

Collaboration tools allowing BPM experts to collaborate on model design

8.6
Avg 8.2

Content Management Capabilties

Lightweight tool for managing content

8.8
Avg 8.1
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Product Details

What is IBM Blueworks Live?

IBM Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.

IBM Blueworks Live Features

Process Engine Features

  • Supported: Process designer
  • Supported: Process simulation
  • Supported: Business rules engine
  • Supported: SOA support
  • Supported: Process player
  • Supported: Support for modeling languages

Collaboration Features

  • Supported: Social collaboration tools

Reporting & Analytics Features

  • Supported: Standard reports
  • Supported: Custom reports

Content Management Capabilties Features

  • Supported: Content management

Additional Features

  • Supported: Automated workflows and checklists
  • Supported: Governance

IBM Blueworks Live Integrations

IBM Blueworks Live Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, German, Spanish, French, Italian, Japanese, Korean, Polish, Portuguese, Brazilian, Turkish, Simplified Chinese, Traditional Chinese

Frequently Asked Questions

Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.

Microsoft Visio, Lucid Visual Collaboration Suite, and Bizagi Digital Business Platform are common alternatives for IBM Blueworks Live.

Reviewers rate Process simulation and Content management highest, with a score of 8.8.

The most common users of IBM Blueworks Live are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(62)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Blueworks Live is used depending on the customer needs and therefore not constantly used in every department. However, it is permanent in the advisory department.
  • It allows us to discover, capture, and document processes in a simple way.
  • Super simple method to process documentation and discovery.
  • Limitations in sharing and exporting to different applications.
  • I feel that changes only get made after a competitor comes out with a new model or feature.
Blueworks makes it easy to edit and update processes and share with others. However, it is missing third party connectors. Process maps are invisible to end-users unless they have a viewer licence. It is also difficult to share maps across the organisation without a dedicated BPM system.


Process Engine (8)
63.75%
6.4
Process designer
40%
4.0
Process simulation
60%
6.0
Business rules engine
70%
7.0
SOA support
90%
9.0
Process player
80%
8.0
Support for modeling languages
50%
5.0
Form builder
70%
7.0
Model execution
50%
5.0
Collaboration (1)
80%
8.0
Social collaboration tools
80%
8.0
Reporting & Analytics (3)
70%
7.0
Dashboards
60%
6.0
Standard reports
70%
7.0
Custom reports
80%
8.0
Content Management Capabilties (1)
50%
5.0
Content management
50%
5.0
  • Unique ability to document KPIs which led to ~ 10% higher margins.
The support is great and very professional.
  • IBM Discovery for Salesforce
Better understanding & building up of strong customer relationships. People bought more, were more loyal & brand identity grew strongly (10 x faster as competition)
January 21, 2020

Blueworks Live Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it across the whole organization. We had a problem with the mapping of our business processes. In our industry, we currently have a lot of issues regarding our creation path to release our content online ASAP. With Blueworks Live, we establish a single business process between all the members of the staff and everybody stays in the loop.
  • Upgraded our team and business communication!
  • All on the cloud, so no downloads or heavy hardware.
  • Would like to see more interface personalization options.
You can use Blueworks Live to make better decisions and to really achieve better results inside your organization. I think a company can't be better than it's own processes. Creating a unique path to creating value is the best thing to do nowadays. Blueworks can help you to do that with its intuitive interface.
Process Engine (8)
73.75%
7.4
Process designer
70%
7.0
Process simulation
80%
8.0
Business rules engine
90%
9.0
SOA support
60%
6.0
Process player
80%
8.0
Support for modeling languages
60%
6.0
Form builder
60%
6.0
Model execution
90%
9.0
Collaboration (1)
90%
9.0
Social collaboration tools
90%
9.0
Reporting & Analytics (3)
93.33333333333334%
9.3
Dashboards
100%
10.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Content Management Capabilties (1)
100%
10.0
Content management
100%
10.0
  • The ability to create an integrated process map and SIPOC documents changed a lot of things for my team.
I have only had to contact support once, and they were fast and efficient while on the call.
October 12, 2019

Blueworks Review

Mohd. Islam Khan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used by the Transport Department.
  • Easy use of cloud
  • All users can contribute to process improvement.
  • It enables business users to discover and document processes simply.
  • It needs a high level of skills
  • It is challenging to design, configure and deploy.
It is suited in big organizations and less suited in small projects using the on-premises IBM products.
Process Engine (8)
80%
8.0
Process designer
80%
8.0
Process simulation
70%
7.0
Business rules engine
90%
9.0
SOA support
80%
8.0
Process player
80%
8.0
Support for modeling languages
80%
8.0
Form builder
80%
8.0
Model execution
80%
8.0
Collaboration (1)
80%
8.0
Social collaboration tools
80%
8.0
Reporting & Analytics (3)
90%
9.0
Dashboards
90%
9.0
Standard reports
90%
9.0
Custom reports
90%
9.0
Content Management Capabilties (1)
90%
9.0
Content management
90%
9.0
  • Cost effective because it runs on cloud.
More powerful in decision making.
Easy to contact.
Score 7 out of 10
Vetted Review
Verified User
We use Blueworks Live to map many of our business processes. We are starting to use it together with other business functions, using it as a collaboration tool.
  • It is a very simple tool.
  • It allows you to define roles and responsibilities and identify where a particular process, system, input, or activity is used.
  • Reporting should be improved to allow you to select the attributes to be downloaded (in Word files) and attributes from connected (in Excel).
  • In the diagrams, it should allow you to design the connectors yourself.
We use Blueworks for mapping industry, financials, and claims processes.
Process Engine (7)
74.28571428571429%
7.4
Process designer
90%
9.0
Process simulation
50%
5.0
Business rules engine
90%
9.0
Process player
70%
7.0
Support for modeling languages
80%
8.0
Form builder
60%
6.0
Model execution
80%
8.0
Collaboration (1)
90%
9.0
Social collaboration tools
90%
9.0
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Content Management Capabilties (1)
90%
9.0
Content management
90%
9.0
  • The tool has allowed us to define corporate governance.
The helpdesk can be unreliable.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our company uses it to capture processes and decisions for our clients. We use it with many clients in various industries. Lack of managing policies, processes, and decisions that are key business assets.
  • Business user-friendly - most business people can start to utilize BWL very quickly.
  • Easy way to capture and build processes starting with the discovery map.
  • Central repository for a single truth for areas to go to. Business architects can understand the current process and begin to do to-be models. Business Analysts can know where to go and start to get the current as-Is model, rather than spending time and effort trying to capture the information from SMEs to just get a project started.
  • Analytics - the ability to have more robust analytics. For processes being able to get information about the metadata and to be able to export that information. In addition, being able to capture end-to-end processes, sub-processes, and linked processes. To get the analytics across that value chain. To be able to export that for various areas to do analysis, problems, and opportunities.
  • Reporting - Being able to have reported. For such a business-facing tool, the reporting capabilities are non-existent. This to me is a drawback to more adoption by the business. Business shouldn't have to go to IT to build reports using APIs.
  • CM - Being able to capture content in BWL. Keeping pace with Digital Business Automation means BWL has to be enhanced to stay current. I feel that changes get made only after a competitor comes out with a new model capturing ability. BWL can be a great tool and should be invested in and improved with innovations not just catch up.
  • Create the ability to ingest Decisions into IBM ODM product.
BWL is a great tool that can easily be used by business customers. It also is a great tool to build a Center of Excellence - providing customers the ability to manage their policies, processes, and decisions in one location. A single source of truth that can be leveraged to meet compliance, understand where information is being used, analysis of where laws and regulations impact processes and decisions. A tool to be leveraged to maintain knowledge and provide the ability to transfer knowledge to new employees. Organizations that used this tool to maintain and manage these assets will be able to make changes more rapidly and have confidence in the decisions they make because the tool is the single source of truth. BWL provides the tool to build a culture of continuous improvement and optimization within an organization that is willing to implement the discipline that goes along with the tool. BWL should be the central tool for all change management, lean six sigma, TQM and any other method or approach used by an organization.
Process Engine (8)
70%
7.0
Process designer
80%
8.0
Process simulation
80%
8.0
Business rules engine
60%
6.0
SOA support
50%
5.0
Process player
80%
8.0
Support for modeling languages
80%
8.0
Form builder
50%
5.0
Model execution
80%
8.0
Collaboration (1)
80%
8.0
Social collaboration tools
80%
8.0
Reporting & Analytics (3)
16.666666666666668%
1.7
Dashboards
10%
1.0
Standard reports
10%
1.0
Custom reports
30%
3.0
Content Management Capabilties (1)
20%
2.0
Content management
20%
2.0
  • BWL has allowed us to assist clients in capturing and modeling their processes and decisions.
  • Organizations that have embraced the tool and concepts are able to under what is happening with their processes and decisions and to leverage that information to make decisions that have the most impact on the organization.
Tristotech BPMN
I have gotten great response for the very few times I needed support.
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