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Bolt

Bolt

Overview

What is Bolt?

Bolt headquartered in San Francisco offers an ecommerce oriented payment gateway featuring in-built fraud protection powered by machine learning as well as ecommerce and mobile checkout optimization.

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Recent Reviews

TrustRadius Insights

Bolt has gained popularity among e-commerce websites for its ability to provide a seamless and efficient checkout experience, as reported …
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Pricing

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What is Bolt?

Bolt headquartered in San Francisco offers an ecommerce oriented payment gateway featuring in-built fraud protection powered by machine learning as well as ecommerce and mobile checkout optimization.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Bolt?

Bolt Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(10)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bolt has gained popularity among e-commerce websites for its ability to provide a seamless and efficient checkout experience, as reported by satisfied customers. By saving customer information and automating fraud checks, Bolt simplifies the checkout process and addresses the limitations of native checkout options. This results in a quicker and more convenient experience for shoppers. Furthermore, the integration of Bolt as a checkout partner and payment processor has significantly reduced fraudulent orders, enhancing overall customer satisfaction.

One standout feature of Bolt is its provision of shipping updates and order information via text messages, which customers greatly appreciate. This real-time communication keeps shoppers informed about the status of their purchases, promoting transparency and trust. In addition to these benefits, Bolt also offers financing options for customers, making the checkout process even more streamlined. This feature has proven to be particularly helpful for individuals looking for flexible payment options.

Customers have praised the support team at Bolt for their excellent assistance. Their responsiveness and knowledge have been instrumental in resolving any issues or concerns that may arise during the checkout process. By providing comprehensive support, Bolt ensures that both businesses and customers can navigate the platform with ease.

Businesses utilizing Bolt have seen notable improvements in their operations. The ability to process credit cards quickly and efficiently has saved companies valuable time, while also mitigating the risk of fraud. Manual verification tasks related to online orders are eliminated by utilizing Bolt's automated processes, streamlining workflows and increasing productivity. Moreover, companies dealing with complex data sets have found Bolt particularly beneficial as it enables them to analyze data efficiently, resulting in informed decision-making.

Overall, Bolt has established itself as an indispensable tool for e-commerce businesses seeking to enhance their checkout experience. Through its seamless integration, fraud prevention measures, real-time communication, financing options, responsive support team, and data analysis capabilities, Bolt has successfully addressed various pain points associated with online retail transactions.

Seamless Integration with Spark: Users have found Bolt's integration with Spark to be incredibly easy, allowing for the seamless automation of abandoned cart emails. Many reviewers have praised this feature, emphasizing its simplicity and effectiveness.

Efficient Data Analysis with Arrays: Dealing with arrays has been significantly simplified by Bolt, making data analysis a smooth and hassle-free process. Numerous users have expressed their appreciation for this functionality, highlighting how it has improved their overall data processing efficiency.

Quick and Error-Free Checkout Process: Bolt has received high praise for its ability to facilitate quick and error-free checkouts on websites. Customers are able to complete transactions swiftly, reducing the likelihood of mistakes. This aspect of Bolt's platform has garnered positive feedback from many reviewers who appreciate the streamlined checkout experience it provides.

Compatibility Issues with Magento 1: Some users have experienced issues with Bolt after their website switched to a different service due to compatibility problems with Magento 1.

Lack of Features and Clunkiness: Several users have found Bolt to be clunky and lacking in features, which has negatively impacted their user experience. They feel that the platform could benefit from additional functionalities and improvements in terms of its responsiveness and overall usability.

Limited Framework Support: A common concern among users is the limited framework support provided by Bolt. They suggest expanding the compatibility of the platform beyond just Spark, as this would enable a wider range of customers to utilize Bolt's services effectively.

Reviews

(1-3 of 3)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Bolt is being used by our ecommerce sales department. It lets us process credit cards quickly and indemnifies us from fraud. Prior to using Bolt, we were spending a lot of time verifying online orders. Due to the high value of our products they are a target for credit card fraud. Bolt has eliminated that problem.
  • Fast checkout: our customers can complete transactions more quickly.
  • Security: by using Bolt we have peace of mind with our online credit card transaction.
  • Efficiency: our employees spend less time vetting credit card transaction.
  • Charge backs are still a chore.
  • When Bolt denies a customer's transaction it isn't always clear to the customer what happened.
Any industry that is concerned with credit card fraud should consider Bolt. The boost to our conversions has been excellent. It helps us save time and have a more secure credit card checkout system on our website. Our sales reps are spending less time on the phone talking with customers about their purchases.
  • Credit card idemnification
  • Speed
  • Security
  • Less lost revenue due to fraud
  • Less time spending processing credit cards
  • More secure checkout
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Bolt as our checkout partner and payment processor on our e-commerce website. Bolt addresses the problems with native checkout on shopping platforms by making the entire process quicker and more seamless.
  • Checkout fast! Bolt really helps our customers checkout on our website much quicker and with less user errors.
  • Support. When something inevitably breaks, Bolt's support team is always there to help find a solution quickly.
  • Motivation. Bolt's entire business model is set up right so that it is a win-win for us and Bolt. They are always looking to improve their platform and thus improving ours and ultimately the customer's experience.
  • I think Bolt could improve the coupon section of their platform. Allowing multiple codes to be input.
  • I'd like to see some of the features that Bolt has made available on other shopping platforms on WooCommerce (It's worth noting most are available.)
If you have an eCommerce site, then Bolt could work very well for you! We have seen Bolt scale seamlessly as our sales have increased.
  • The easy checkout. WooCommerce has a clunky checkout that caused lots of customer frustration. Bolt fixed that.
  • Bolt has definitely increased our sales. No doubt about that. Because customers can checkout more seamlessly and quickly, we're losing a very small amount of sales due to frustration during checkout.
  • Bolt's business model is completely based on our sales. They take a percentage on each transaction. So, our investment with them only grows as our business grows.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bolt is used as our checkout option on our ecommerce website. It has helped us significantly reduce fraudulent orders and has made our customer's checkout experience seamless. Customers love how they are texted shipping updates and any information about their order. We also love how it incorporates financing options for the customer and it is the quickest customer checkout I have seen. The Bolt support team has been excellent as well.
  • Protects stores against fraudulent orders through detailed customer screening
  • Offers great financing options for the customer
  • Very easy to use for the customer
  • Makes checkout extremely smooth and creates a great customer experience online
  • We would like it if Bolt had more financing options with companies like ACIMA
  • We would like the option to choose how often we are paid out from Bolt
  • We currently have a Big Commerce site but may want to change to Shopify in the future. To my knowledge, Bolt does not currently support Shopify at this time.
Bolt is great for large and small companies selling products online. It integrates very seamlessly with our Big Commerce site and provides a smooth checkout experience. The backend dashboard is also very easy to use. I think it would be great for any online retailer.
  • Fraud Protection
  • Customer Experience
  • Financing
  • Customer support
  • Low fees to the retailer
  • Very positive our orders have significantly increased over the past year
  • Minimized fraudulent orders
  • Customers feel confident when purchasing from our site
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