TrustRadius is the hub for our business! When it's malfunctioning our business malfunctions as well. We use Booker for checking in and out clients, for inventory and all reporting purposes and for payroll. We even have the app downloaded on our iPads! The only issues we have encountered recently is that it's been down often, which like I stated earlier, backs us up.,Booker is very user friendly! If you have any questions their reps are amazing and will definitely help you in whatever way they can. Booker has a great reporting system. You can export any report and edit it from there to how you would like it. Booker is easy to navigate as well.,Booker has had some system failures recently that have caused a hard time for us. Sometimes Booker updates reset certain features which cause us to have to reset everything. The Booker app does not have the same features as the full site which sometimes does not make it easy for us.,10,We haven't seen any negative impacts. We have had a few charge backs that needed to be disputed and investigates in Booker - it was very easy. It wasn't hard to look up the charges and find all of the documentations on them.,Squarespace,45,3,Checking clients in and out. Keeping track of our inventory. Booking, canceling and rescheduling appointments.,A special way of keeping track of our hair inventory. Reporting our VIP clients by adding a special code to their appointments. Exporting payroll documents to adjust.,For more employee information purposes. To keep more monetary information. To report more intense sales.,10,No,Price Product Features Product Usability Product Reputation Prior Experience with the Product Positive Sales Experience with the Vendor Analyst Reports,When we purchased Booker we were told that there was an app but it wasn't told to us until later that the app was limited in its features, which kind of put is in a bind but we made it work.,Don't know,Teaching the customer service how to use it Learning to pull reports. Learning the Booker app.,10,10,Yes,Just yesterday I was trying to pull a specialized report with a code only showing our cancellations. I called Booker around 7:45pm ish and not only did they answer but they were able to immediately navigate me to the report. Within the next 10 minutes I was looking at exactly what I needed.,Creating a client profile. Creating, canceling and rescheduling an appointment. Inputting inventory.,Pulling specific reports for no shows or cancelled appointments. Creating a product usage report. Pulling from certain inventory correctly.,Yes, but I don't use it,10
25 Ratings
Score 9.7 out of 101
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Booker Reviews

25 Ratings
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Score 9.7 out of 101

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October 19, 2015


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Because I'm so familiar with it. I'll definitely reconsider.
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About Booker

Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based, which makes it available from any computer with a browser and internet connection, anywhere at any time. It can also be used via a smartphone or iPad.

Booker Features

Has featureOnline Booking
Has featureStaff Scheduling
Has featurePoint of Sale - Credit Card Processing
Has featureEmployee Payroll
Has featureInventory Management

Booker Screenshots

Booker Integrations

Mailchimp, Facebook, Yelp, Quickbooks, iOS, Android, Frederick, Google

Booker Competitors

MINDBODY, Vagaro, Millennium


Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required
EditionPricing DetailsTerms
Basic$85Per Month [Unlimited Users]
Standard$135Per Month [Unlimited Users]

Booker Support Options

 Free VersionPaid Version
No Free or Trial Version
Live Chat
Social Media
Video Tutorials / Webinar

Booker Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:United States, Canada
Supported Languages: English