Booker Reviews

27 Ratings
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Score 8.7 out of 100

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Reviews (1-14 of 14)

Anonymous | TrustRadius Reviewer
November 20, 2019

Solid POS system with a few areas of improvement

Score 7 out of 10
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Return on Investment

  • While it still needs work, having membership functionality has been extremely helpful for us.
  • The sale of online gift certificates is a huge part of our business, however, Booker does not allow you to customize as much as I would like.
  • Frederick has been a great tool to help bring back past customers!
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K. Joann Clemens | TrustRadius Reviewer
October 23, 2015

Booker is a day spa "must have"

Score 10 out of 10
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Return on Investment

  • Booker has improved employee efficiency, room and therapist scheduling which flows through to create a better client experience.
  • Booker has allowed us to take control of gift certificate activity. This was previously a very hard segment of our business to manage.
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Rafi Qureshi | TrustRadius Reviewer
October 26, 2015

Booker is the Best!

Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • We can easily track the sales of services, tips and taxes with Booker.
  • We can easily manage our inventory, track and place orders.
  • Clock in, Clock out.
  • Mobile App helps a lot with being able to check on the go.
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Jessie A. Toro | TrustRadius Reviewer
October 26, 2015

Easy to use but needs work

Score 7 out of 10
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Return on Investment

  • Notifications are a great way that communicates to the customer their appointment confirmation, and appointment reminders.
  • Increased employee / staff communication, they can now log in and see their schedules.
  • Entering credit card at time of appointment reservation is helpful to us since we have a cancellation policy and keeps the client accountable if they are a no show or cancel last minute.
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James Lyons | TrustRadius Reviewer
October 23, 2015

Booker is Great for Salons

Score 9 out of 10
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Verified User
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Return on Investment

  • Booker has increased customer satisfaction as well the clients ease of booking.
  • The negative impact would be the cost is $75 a month which is a lot for a small business.
  • Booker has created much more organization within the company since we can follow sales of employees.
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Anonymous | TrustRadius Reviewer
October 19, 2015

#IHeartBooker

Score 10 out of 10
Vetted Review
Verified User
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Return on Investment

  • We haven't seen any negative impacts.
  • We have had a few charge backs that needed to be disputed and investigates in Booker - it was very easy.
  • It wasn't hard to look up the charges and find all of the documentations on them.
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Anonymous | TrustRadius Reviewer
October 19, 2015

Simplify

Score 3 out of 10
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Return on Investment

  • Being able to book appointments as well as process payments securely is definitely a positive.
  • The time employees have to spend to process a transaction is a negative.
  • The time spent on trying to find the report you are looking for is a negative.
  • Employees have a difficult time resolving any error or possible error in Booker because reporting is difficult to understand.
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About Booker

Booker is a leading appointment scheduling, point-of-sale, and business management software that powers thousands of spas and salons worldwide. The software includes a complete suite of management tools, and provides integrated online booking, marketing, and more. Booker is completely web-based, which makes it available from any computer with a browser and internet connection, anywhere at any time. It can also be used via a smartphone or iPad.

Booker Features

Has featureOnline Booking
Has featureStaff Scheduling
Has featurePoint of Sale - Credit Card Processing
Has featureEmployee Payroll
Has featureInventory Management

Booker Screenshots

Booker Integrations

Mailchimp, Facebook, Yelp, Quickbooks, iOS, Android, Frederick, Google

Booker Competitors

MINDBODY, Vagaro, Millennium

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required
EditionPricing DetailsTerms
Basic$85Per Month [Unlimited Users]
Standard$135Per Month [Unlimited Users]
PlusCustom

Booker Support Options

 Free VersionPaid Version
No Free or Trial Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Booker Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:United States, Canada
Supported Languages: English