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BotStar

BotStar

Overview

What is BotStar?

BotStar is a messaging solution from the company of the same name in Da Nang, designed to make it easy for businesses to streamline all customer conversations. With Live Chat, Chatbot Engine, Multi-platform Integrations, BotStar aims to drive business communications,…

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Recent Reviews

TrustRadius Insights

Users have found the product to be a helpful tool for building and integrating chatbots with various applications. It has been …
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Pricing

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Pro Plan

$15

Cloud
per month

Enterprise

Custom Pricing

Cloud

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://botstar.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $15 per month
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Product Demos

BotStar Demo Video Preview - get *BEST* Bonus and Review HERE!

YouTube

BotStar Review from Real User ⚠️⛔ Don't Buy Bot Star Without my Bonus

YouTube

Botstar Review - Automated Chatbot - Botstar Bonuses - Demo Video

YouTube

BotStar Review + Demo Videos FE and OTO Review

YouTube

BotStar Review Demo And Best Bonuses

YouTube

Chatbot Software Video 4: Dialogflow and BotStar

YouTube
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Product Details

What is BotStar?

BotStar is a solution designed to engage Customers Online With Live Chat & Chatbots, so users can discover more ways to reach and communicate with customers online through a livechat-to-chatbot solution for Messenger and Websites. BotStar are suitable for online conversation designers or businesses in need of automated client interfacing in customer support or sales, marketing.

BotStar Features

  • Supported: Visual editor to craft a conversation flow
  • Supported: Omni-channel inbox - Access to many channels for expanded promotion
  • Supported: Various integrations enable users to connect to many other apps
  • Supported: Live Chat - Optimize the efficiency of conversations with human collaborators
  • Supported: CMS feature - Manage user data

BotStar Screenshots

Screenshot of Bot BuilderScreenshot of Audience FeatureScreenshot of CMS FeatureScreenshot of Dashboard InterfaceScreenshot of Preview BotScreenshot of Publish Bot

BotStar Video

BotStar Chatbot Platform

BotStar Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Mac
Mobile ApplicationNo
Supported LanguagesEnglish

Frequently Asked Questions

BotStar is a messaging solution from the company of the same name in Da Nang, designed to make it easy for businesses to streamline all customer conversations. With Live Chat, Chatbot Engine, Multi-platform Integrations, BotStar aims to drive business communications, from Sale & Marketing to Customer Service.

BotStar starts at $15.

ManyChat, Chatfuel, and ChatBot are common alternatives for BotStar.

The most common users of BotStar are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have found the product to be a helpful tool for building and integrating chatbots with various applications. It has been successfully used by businesses to assist clients, saving both time and money on customer support. The platform has been praised for its capabilities in building and deploying intelligent chatbots, providing reliable communication channels for customers.

While some users have experienced difficulties in building chatbots due to poor support and unresolved issues, others have found it immensely helpful for their family's business. They appreciate the ease of use and drag-and-drop simplicity in creating complex bots. Freelancers have also found the product useful in building chatbots for various projects.

The product has been recommended for its ability to handle complex tasks, integration with DialogFlow, and ease of use. Marketers and business owners have found it to be a good fit for engaging clients and attracting prospects. It has been used for lead generation and nurture automation, allowing for 24/7 chat availability.

Although there have been concerns about the company's changes and discontinuation of lifetime licenses, users who switched to the product due to its affordable pricing have been satisfied with its performance. Some users have also valued the product for research purposes.

Overall, the product has enhanced customer experience by providing automation and quick responses to inquiries, making it a valuable tool for businesses looking to streamline their customer support processes and engage with their audience effectively.

Easy and Visual Configuration: Users have found the chatbot configuration in BotStar to be easy and visual, enabling them to easily build a real workflow. They appreciate the simplicity of setting up BotStar and creating chatbots integrated into websites and Facebook pages using the visual editor.

Integration with Other Platforms: Users appreciate the integration capabilities of BotStar, particularly with Zapier and Slack. They find it easy to set up BotStar and value its ability to integrate with other platforms for technical purposes. Some users also highlight the powerful integration with Facebook Messenger and the availability of a chatbot widget for websites.

Useful Features and Documentation: Users express their appreciation for the availability of numerous features in BotStar as well as its good documentation for step-by-step chatbot building. They find these features helpful in creating customized chatbots tailored to their specific needs.

Cons:

  1. Lack of Promised Features: Some users have expressed disappointment with the company's failure to deliver on promised features and benefits, such as changing the app to a new Live Chat app and reducing the benefits of a lifetime deal purchased through AppSumo.
  2. Training Limitations: Users have mentioned that training the chatbot to respond appropriately can result in wrong answers being given to customers, which can negatively impact customer satisfaction.
  3. Limited Customization Options: Several reviewers have suggested the need for direct integrations with third-party applications and more customization options for the dashboard, highlighting a desire for greater flexibility in tailoring the platform to their specific needs.

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Erica Lopez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
A great tool to enhance the customer experience on our website. With just a few clicks and interactions with the chatbot, they can book the reservation by themselves, which saves us lots of time. Besides that, the Live Chat feature help my employees replying to customer if the chatbot can't handle the conversation.
  • First of all, the design, as well as the ease of use, are definitely the biggest strengths of this platform. The drag and drop feature allows me to design the flow quite conveniently.
  • Second, the step-by-step video, documented tutorials are simple and only took about 5-10 minutes.
  • Third, BotStar created the feature which allows me to update CMS data automatically with CSV files.
  • BotStar updates regularly, but sometime it come with small bugs.
  • Should consider update Smart delay feature.
  • BotStar has lots of tools and integrations, so it would be great to have more documents or a place for people to share their ideas with those tools.
This is a perfect tool to help you save time with repetitive tasks, enhance customer experience. As long as you use Facebook Page or Website, BotStar is suitable for developing your business or project.
While it is possible to create chatbots that can speak more naturally, it will require some programming knowledge as well as time to develop.
  • The ability to connect with Google Sheets and some other integrations.
  • CMS feature as well as update automatically with CSV files.
  • The interface of the platform allows my business to easily spot the error and fix it.
  • Speed ​​up customer response on Facebook as well as Website, guaranteed under 10 minutes.
  • Reduce repetitive employee workloads and prioritize more important things.
Easy to use interface and price are the two factors that made me decide to use BotStar. Compared to other chatbot platform, there are a few features that are not available or as diverse, but seeing the platform is updated monthly makes me confident that I have made a wise choice.
Dialogflow (formerly Api.ai), Google Sheets, Zapier
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