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SignRequest

SignRequest

Overview

What is SignRequest?

SignRequest is an e-signature platform. The vendor promises e-signing that is easy, fast and legally binding while maintaining the highest standards of security.Box announced it would acquired SignRequest in February 2021. The eSignature tool is the basis for Box Sign.

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Recent Reviews

TrustRadius Insights

SignRequest has proven to be a valuable tool for a wide range of users across different industries. It has been used by companies that …
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Pricing

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Start

$0.00

Cloud
per user

Professional

$8.00

Cloud
per user

SME

minimal $16.00

Cloud
$4.00 per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://signrequest.com/en/plans

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is SignRequest?

SignRequest is an e-signature platform. The vendor promises e-signing that is easy, fast and legally binding while maintaining the highest standards of security.

Box announced it would acquired SignRequest in February 2021. The eSignature tool is the basis for Box Sign.

SignRequest Features

  • Supported: Easy to use for you and the other party
  • Supported: Affordable solution
  • Supported: Legally binding in combination with signing log
  • Supported: Flexible plans ranging from occasional use to API integration

SignRequest Screenshots

Screenshot of Step 1: Upload the document that needs to be signedScreenshot of Step 2: Prepare document before sendingScreenshot of Step 3: Your customers experience the ease of e-signingScreenshot of Step 4: Signed documents are stored and shared with your customerScreenshot of Step 5: Every alteration to a document is logged for legal purposes

SignRequest Video

SignRequest: Send and Sign Documents!

SignRequest Competitors

SignRequest Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesWorldwide
Supported LanguagesEnglish, German, French, Spanish, Dutch, Polish, Portuguese, Danish, Swedish, Italian, Hungarian, Finnish

Frequently Asked Questions

DocuSign, PandaDoc, and Adobe Acrobat Sign are common alternatives for SignRequest.

Reviewers rate Support Rating highest, with a score of 8.8.

The most common users of SignRequest are from Small Businesses (1-50 employees).

SignRequest Customer Size Distribution

Consumers10%
Small Businesses (1-50 employees)40%
Mid-Size Companies (51-500 employees)35%
Enterprises (more than 500 employees)15%
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Comparisons

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Reviews and Ratings

(28)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

SignRequest has proven to be a valuable tool for a wide range of users across different industries. It has been used by companies that conduct their business remotely, making it easy to facilitate the signing of contracts, agreements, SOWs, and other legal documents with contractors in different countries. The software allows users to upload documents, customize specific areas that require attention, and send them to multiple recipients within the same organization simultaneously. By eliminating the need for printers and scanners, SignRequest expedites the process of signing time-sensitive documents.

In addition to its convenience, SignRequest provides useful features such as document tracking. Users can easily see who has viewed but not yet signed the document, which has proven beneficial in court cases. For example, a small coaching company uses SignRequest to protect assets, trade secrets, and ensure clients are held accountable for their financial commitments and responsibilities. It also serves as an efficient solution for sending digital contracts, non-disclosure agreements, privacy policies, and confidentiality agreements to independent contractors.

SignRequest has solved numerous challenges faced by different businesses. An agency utilizes the platform to overcome the obstacle of obtaining customer acknowledgments and signatures when face-to-face meetings are not possible. Similarly, a personal training business automates the sending of agreements and other documents to new clients through SignRequest. Furthermore, a consulting agency relies on SignRequest to secure contracts with clients while easily storing and saving them for future reference.

The versatility of SignRequest is evident as it is used by all departments within a company. Whether it's client agreements, employment contracts, or agreements between partner companies, SignRequest provides a low-cost alternative that is both user-friendly and effective for contract management. Its implementation has also been successful in various contexts outside of typical business scenarios. For instance, it facilitated the swift progression of a housing purchase offer in a competitive market.

In healthcare settings such as family medicine practices, SignRequest serves as an e-signature option for patient documents. Sales representatives streamline the signature process by using SignRequest for sending out NDAs and order forms. The lightweight nature of SignRequest, coupled with its free plan, makes it an ideal choice for individuals starting out or small businesses with limited resources.

Moreover, SignRequest has proven to be invaluable during the COVID pandemic where remote operations and hiring have become prevalent. It allows organizations to handle HR-related documents in the onboarding process and send acknowledgments to current employees efficiently. The app's cost-effectiveness in obtaining legal signatures electronically has been a significant advantage during these challenging times. Furthermore, SignRequest has found its application in the management of contract signatures within specific departments that primarily handle these requests.

Additionally, SignRequest offers integration with popular platforms like Salesforce, making it a seamless solution for organizations that send out sales proposals for e-signatures to clients. This integration streamlines the workflow and ensures a smooth transition from proposal to signed contract.

One notable use case of SignRequest is in the legal industry. Lawyers and law firms have embraced the software as an efficient way to obtain electronic signatures on legal documents. It not only saves time but also eliminates the hassle of managing physical paperwork. With SignRequest, lawyers can easily send contracts, agreements, and other legal forms to clients, enabling them to sign electronically from anywhere at their convenience.

Another industry where SignRequest has made a significant impact is real estate. Real estate agents and agencies are using SignRequest to streamline the signing process for purchase agreements, rental contracts, and other essential documents. By utilizing SignRequest, agents can swiftly obtain signatures from all parties involved in a transaction, ensuring a smooth and efficient closing process.

Furthermore, SignRequest has become an invaluable tool for remote teams and international companies. With teams scattered across different locations and time zones, SignRequest allows for quick and secure document signing without the need for physical mail or face-to-face meetings. It enables seamless collaboration between team members regardless of their geographical location.

Overall, SignRequest's user-friendly interface and robust features have made it a go-to solution for individuals and businesses across various industries. Its ability to simplify the signature process while ensuring security and efficiency has solved numerous challenges faced by users—from remote business operations to legal document signing—and has cemented its position as a trusted digital signature solution.

Users have made several recommendations about SignRequest based on their experiences. The most common recommendations include:

Give SignRequest a try: Users suggest trying out SignRequest as it is free, easy to use, and seamless in its integration with Google Docs. They emphasize that it is worth adopting in an organization and can save time and paper.

Use SignRequest for document signing: Many users highly recommend SignRequest for electronic contract signing and completing documents that require signatures or input from multiple users. They find it to be a simple, fast, and efficient solution for getting signatures and saving time.

Take advantage of the features: Users suggest utilizing the various features offered by SignRequest. They recommend using the Attach Files feature to send project-related materials and the custom code feature for efficient document embedding. Additionally, users find SignRequest to be a good solution for processing a large volume of documents and advise thoroughly going through documents to make them fillable.

Overall, users find SignRequest to be an easy-to-use and affordable solution for electronic signature needs, with seamless integrations and time-saving benefits.

Attribute Ratings

Reviews

(1-19 of 19)
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Score 9 out of 10
Vetted Review
Verified User
  • Friendly interface.
  • Certification of digital signatures and documents.
  • Creation of default templates for document signing.
  • Management of sent documents.
  • Integration via API.
  • Signature request automation.
Ben Caplan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Sign and share with more than one person.
  • Add specific places for information to be entered by the customer.
  • Store documents and notify the sender when they are sent, opened, and signed.
  • I would like if there were some more features for data entry.
  • It would be nice if you could upload multiple documents to sign instead of merging them into one file before sending.
  • I don't know if there is a functionality to do this, but it would be nice to send a followup attachment after a file as signed as a confirmation, or use automatic actions after a signature is received.
Meredith Brough | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Convenient uploading of documents.
  • Edit documents quickly and easily.
  • Receive a receipt of contracts via email and on the SignRequest website.
  • Send email reminders to clients.
  • I would like if it allowed me to go back in and edit the document and resend it to the client.
Matthew Veil | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to upload documents to sign both as a pdf and as a word document.
  • Very simple features which allow me to set the contract up within a few minutes.
  • Toolbar on the right side for additional details needed.
  • Not the most mobile-friendly. My customers have had issues with signing it on their mobile devices, but it still works.
  • Only other suggestion is that to adjust the contract typing for larger fields as the fields' inputs can appear small when signing.
  • Maybe have an "initial only" field. I know I can do it with the signature, but it looks kind of off in my opinion.
Carter Durham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • I love how you can embed it in Chrome as an extension (I think that's how it works...). The process of initiating a document is near-instantaneous.
  • The user interface is intuitive and simple; it's only a few clicks to actually work through the whole process of getting a document signed and ready to send off.
  • I love that the recipient doesn't need to do anything other than possess an email address. We send them a contract and they simply receive it and follow the instructions and it's really easy for them. We work with contractors in many different countries as varied as Poland, Mexico, Nicaragua, France, Singapore, the U.K. etc. Not all of them speak English even. But the process of getting a contract signed has never been an issue in our workflow.
  • Because it's tied to Google, I've encountered some weirdness a couple of times if I happen to be signed into a browser window as a different user, etc.
R. Melissa Masoom | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Shows who has viewed the documents
  • Sends reminders
  • Extremely quick to figure out and use
  • Can be used on a mobile device easily
  • I think the "prepare document" screen can be a little more user-friendly
  • A way to keep the documents organized a bit better on the documents screen
  • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
  • Price- SignRequest has one of the more attractive price points for businesses.
  • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
  • Salesforce Integration- Not as strong as some competitors. Pulling in custom fields, and other changes can be difficult to make.
  • Team Usage- We sometimes got team versus personal settings mixed up during use.
  • Templates- Reproducing templates can be time-consuming.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to prepare documents for signatures and dates.
  • Receive emails with attached PDF of signed documents.
  • Very fast and easy to get a document sent for signatures.
  • Not being able to paste an email address is an issue.
Matthew Finneran | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to drag and drop signature fields
  • Supports almost all mainstream document types
  • Easy to remind people to sign
  • Sometimes dragging around the boxes for signing can be finicky.
  • Occasionally when you re-size the boxes that makes the text really big or small depending on how you adjusted it.
Robin Bull | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Easy to upload and rename documents
  • Really easy to mark where documents should be signed
  • Easy to monitor the progress of the documents
  • Lets you know via email when the documents are signed
  • Despite contractors signing the agreements, the system continued to send the same agreement over and over without prompting it
  • One contractor didn't receive all of the documents and I had to resend them twice
  • I had to kind of click around to figure it out because there's not much of a walk-through on how to use it. Once you figure it out, it's really easy
  • Support is lacking. I emailed to ask about why the system kept sending out the same contract over and over after it was signed and I never received a response to that
Matthew Mullane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Quick and efficient technology, good user interface. SignRequest really does well to position electronic signature services as the time-efficient future for legal and consent documentation needs. No more going to print, sign, scan, and send documents...this is much easier.
  • Clear instructions for use, making it easy for new users to quickly understand how to correctly use SignRequest to accomplish time-sensitive tasks.
  • Makes sure users understand how to access their signed documents through their account. This provides a great, cloud-based resource in which users can keep their important signed documents.
  • Not many cons to this product. It is really answering a need for esign services that reaches across multiple industries. Can continue to work on smoothing out the user experience even more (with multiple log-in options and easy ways to go back and retrieve documents, for example). I'm really stretching to provide cons, because the product really is top-notch.
Darrell McTague | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Completely customizable input fields. You're able to determine what kind of information you want, where and what size you want the field, and whether it's mandatory or not. You can even indicate in what order you need people to sign!
  • Integrates with automation tools. I use SignRequest with a popular automation tool in order to link it with my virtual coaching platform. This makes life infinitely easier and allows me to scale my business up without scaling up the hassle and workload.
  • Low Price Point! SignRequest offers a WEALTH of features for quite a low price point.
  • Honestly, I haven't really found much. I'm not a fan of with the platform. If they decide to offer it for free I wouldn't argue, though! hah.
Carolyn Eckman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Easy to insert form fields.
  • Easy and secure document delivery to my clients.
  • Automatically sends fully executed documents.
  • I love the color coading which designates who signs where.
  • I love how easy it is to set up a sign order. Who signs first, second, third, etc, and that SignRequest handles all of the document delivery and records the whole signing process perfectly.
  • I would like text notifications included in the free version.
  • I would like an affiliate program since I recommend it so often to my clients and colleagues.
  • I would like a better mobile interface.
Becky Burgess | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • SignRequest is extremely user-friendly and its interface is smooth and straightforward. It takes the guesswork out of sending contracts and agreements online for review and signatures.
  • SignRequest is easy to set up and customize. I truly like how well its setup is structured. I've had zero issues uploading documents and customizing them.
  • SignRequest also allows you to save documents and use over and over. I really liked this feature as we send a lot of a similar contract out to our clients. We are able to change the amount and tweak the client information quickly and streamline the process.
  • SignRequest sends a final signed document after reach party signs it. I like adding this final PDF to our invoices when we send it out so our clients can keep a digital record of our agreements.
  • It may be helpful to have an open feature similar to HubSpot's' email app. It lets you know when someone has opened the document or email for review.
  • Honestly, this has been the only online document tool I've used that I love completely. It's very hard for me to find something negative.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • SignRequest made my workflow easy. Creating a template for the 1 doc we needed signed, and it was easy to plug in signees easily, quickly and assign the correct order.
  • With my small use case for SignRequest I can't think of anything that could be improved, except possibly easier integration with multiple CRMs to store docs in one place.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Cost-effective
  • Legal signatures (allows for people to draw in signatures rather than just providing text options)
  • Signing log provides exact dates & times for when documents were signed
  • Easy to use interface
  • Clunky UI when filling in documents that require long-form responses. (Doesn't allow for entering of multiple lines at one time; lots of clicks required to complete a document with many fields)
  • In the free version, can only send one document at a time
Sam Kin | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Highly accessible, also for people who are new to the tool (the ones you send your contracts to, to be signed)
  • Easy to add text and/or symbols to your contracts
  • Fully web based
  • Automatic reminder emails for contracts that are waiting to be signed
Michel de Koning | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Ask multiple people to sign the same document in one go. Signrequest takes care of the order and workflow.
  • Allow signing multitude of document formats. Digitally signing a pdf for example is not straightforward for most people. With this tool it's peanuts.
  • Clear 'track and trace' functionality for monitoring all the documents sent out for signing.
  • When I started using it, 'drag and drop' functionality did not always work. They seem to have fixed this problem as it hasn't occurred anymore.
Robine Talboom | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
  • Shortens the sale cycle. Quotes come back signed faster.
  • SignRequest indicates the stage of the document e.g. if a customer received the contract, read it, or already signed it.
  • The availability of a signing order makes it perfect for internal (audit) use.
  • Sometimes it takes a while before documents are uploaded.
  • Not all customers understand the process of signing the first time.
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