Skip to main content
TrustRadius
Brainshark

Brainshark

Overview

What is Brainshark?

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

Read more
Recent Reviews

TrustRadius Insights

Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized …
Continue reading

How I Use Brainshark

8 out of 10
June 15, 2018
Incentivized
Brainshark is used across my whole organization to view presentations. It allows us to safely upload and store large files that anyone can …
Continue reading
Read all reviews
Return to navigation

Pricing

View all pricing
N/A
Unavailable

What is Brainshark?

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.brainshark.com/solutions/ho…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

6 people also want pricing

Alternatives Pricing

What is Salesforce Sales Cloud?

Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell…

What is Bloomfire?

Bloomfire provides knowledge engagement, aiming to deliver an experience that connects teams and individuals with the information they need to excel at their jobs. Their cloud-based knowledge engagement platform aims to give people one centralized, searchable place to engage with shared knowledge…

Return to navigation

Product Demos

Brainshark to Blackboard Demo 5-25-2012

YouTube

Brainshark Demo-Breakthrough

YouTube

How to Create a Brainshark Presentation

YouTube

Brainshark 4-Minute Demo 2020

YouTube
Return to navigation

Product Details

What is Brainshark?

Brainshark is a platform for data-driven sales enablement and readiness. The vendor aims to help companies prepare their client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

With solutions for training and coaching, as well as insights into sales performance, customers can ensure their sales reps are always ready to make the most of any buyer interaction.The vendor boasts that thousands of customers – including more than half of the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives.

Brainshark is a BigTinCan brand, since the August, 2021 acquisition.

Brainshark Features

  • Supported: Readiness Scorecards
  • Supported: Coaching & Practice
  • Supported: Training & Onboarding
  • Supported: Content Authoring

Brainshark Video

Check out this short introduction to Brainshark's data-driven sales readiness platform.

Brainshark Integrations

Brainshark Competitors

Brainshark Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

MindTickle are common alternatives for Brainshark.

Reviewers rate Usability highest, with a score of 10.

The most common users of Brainshark are from Enterprises (1,001+ employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(82)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized trainings to marketing, sales, and training decks, Brainshark has proven to be a versatile tool for timely employee training and content distribution across different media and devices. The tracking service allows users to monitor presentation viewership and make necessary adjustments to maintain audience engagement. With the ability to update slide decks or videos without changing the URL, content management becomes seamless. Users also appreciate the software's copy and edit capabilities, making it easy to reuse and modify content for different target audiences. Additionally, Brainshark's customer service and onboarding process have received praise from users, contributing to a smooth transition and efficient content production. Continuous releases of new features have further solidified Brainshark's commitment to improvement and have been well-received by users. From leading retailers to packaged goods organizations, Brainshark is widely adopted by different industries for effective implementation and utilization of its features. Whether it is for project-related activities, formal learning with curricula creation, or providing links to webinars and trainings in emails or websites, Brainshark proves to be an efficient solution across various departments. Users appreciate the ability to design, deliver, and host communications while incorporating customized content that aligns with their organization's mission and vision. Brainshark is also utilized in crucial areas such as employee orientation, continuing education, internal communications, benefit changes communication, and on-demand training content delivery. The user-friendly interface ensures that just-in-time training can be easily provided regardless of the device being used. Creating a Brainshark presentation is a straightforward process that allows users to include various assets like videos, web pages, surveys, and quizzes in a single presentation. The reporting tool provides valuable analytics on content views and durations for better tracking and analysis purposes. Users have consistently received great support from Brainshark with quick response times and helpful assistance. Its metrics and integration with SSO implementation have enabled organizations to gain insights into communication effectiveness and employee attention. Brainshark has proven to be an effective solution for various training needs including sales force training, corporate training, legal training, compliance courses, and more. It also serves as a valuable tool for internal information sharing, reducing time spent in meetings, scaling educational offerings, and streamlining content creation for tutorials. The software has successfully addressed complex issues related to video distribution and training, offering a seamless online experience for customers while efficiently tracking progress. Additionally,

Intuitive and user-friendly interface: Users have consistently praised Brainshark for its intuitive and user-friendly interface, with many stating that it has allowed them to navigate the software easily and perform tasks quickly. The well-designed interface has been particularly beneficial for users with limited technical knowledge, enabling them to create engaging and professional-looking content effortlessly.

Comprehensive content creation features: The comprehensive and robust nature of Brainshark's content creation features has received high praise from users. They appreciate the wide range of options available for customizing their content according to their specific needs. This streamlines their content creation process and enables them to deliver high-quality presentations and materials to their audience.

Seamless integration capabilities: Users highly value Brainshark's seamless integration capabilities with other tools and platforms. Being able to integrate existing content into the software saves users time and ensures a smooth workflow. By leveraging their existing tools and processes, users are able to enhance their overall productivity while using Brainshark.

Steep Learning Curve: Some users have found Brainshark to have a steep learning curve, making it challenging for them to navigate and use the software effectively.

Limited Customization Options: Several users expressed their desire for more customization options in Brainshark. They felt that the ability to make simple edits to videos, eliminate dead space, and add section headers would greatly improve their ability to organize content and tailor presentations to their needs.

Issues with Video Playback: Users mentioned occasional issues with video playback in Brainshark, even with smaller file sizes. This affected the viewing experience and caused frustration among some reviewers.

Based on user reviews, there are three common recommendations for using Brainshark:

  1. Spend time upfront learning the overall user experience and ensure there is plenty of content before publishing. It is recommended to dedicate a person in the organization to run the platform, set up structure and guidelines for content creation and training administration. Training more than one person is also suggested to learn how to use Brainshark effectively.

  2. Take full advantage of the training advocates provided by Brainshark and leverage the support team as much as possible during implementation for optimal success. Being organized with all trainings and making full use of tutorials and support provided during onboarding is advised.

  3. Consider Brainshark as a comprehensive training platform with tracking capabilities and room to grow the user base. While it is seen as a great tool for storing content and monitoring completion, users suggest exploring alternate options if not completely satisfied with these features. Additionally, it is recommended to look for additional use cases within the organization, as many others can benefit from using Brainshark.

Users find Brainshark easy to use and highly customizable, especially for sales knowledge. It is considered a great solution for training needs and has been used in hundreds of product trainings. Users also appreciate its simplicity and adaptability across industries. Overall, users recommend spending time learning the user experience, utilizing support resources, and recognizing Brainshark's potential as a comprehensive training platform.

Attribute Ratings

Reviews

(1-25 of 39)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
This is a great application as it is. There is certainly room to grow, but from the improvement I've seen over the past 4 years, I expect the Brainshark team to continue to make the application easy to use and knock out the kinks. I had an issue that needed to be addressed by phone, and even when they couldn't fix my problem immediately, the help on the other end of the phone was top notch.
Score 9 out of 10
Vetted Review
Reseller
Brainshark is rapidly building a force of content creation managers and advocates that can demonstrate a real value to just about any business organization... old habits die hard but they are starting to change as more people understand that there is a viable end to end solutoin to create and manage their important and actionable sales and marketing content...
Tina Callisto | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Our customers (internal employees) have expressed desired for online learning and we have received positive feedback on the Brainshark modules used in eLearning and communications. We are also increasing usage at the project level as the word spreads about the benefits of using Brainshark.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
For the niche it fills in the content we produce, there aren't many alternatives. We want something a non-technical, non-design user can use to quickly create content that is distributable to an external audience. I'm not aware of a tool that does that and offers the same features.
Sarah Jolly | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We will renew Brainshark as long as the users continue to see its value by creating and viewing presentations. So far it has been invaluable for bulk trainings, and in conjunction with meetings. The only reason we would not renew is if a similar tool came along that was a little simpler and had better collaboration features.
November 20, 2014

Brainshark Success

Kim Parker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Brainshark has been exactly what we needed when we needed it. It is easy to use, and is an effective training tool. The ease of use and comprehensive reporting options are reasons why we will continue to use Brainshark for years to come. Brainshark constantly updates and creates new services, so I'm sure there it will always be useful to us.
November 20, 2014

A Worthwhile Investment

Jo-Anne Newby | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Brainshark has been very effective in helping us reach our goals. We are able to create engaging content to help employees gain a foundation of knowledge of our business prior to attending an instructor-led course. As a result class time is spent engaging in active learning activities to apply that knowledge.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Honestly, there's a number of factors as to why I labeled "likely to renew" as a 7. For one, it's used across the organization and I don't think we have a great alternative. Also, it does a good job of fulfilling what the product offers. In the right hands, it can be a very powerful tool and one that should be given consideration when developing use cases for LMS.
Return to navigation