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Brainshark

Brainshark

Overview

What is Brainshark?

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

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Recent Reviews

TrustRadius Insights

Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized …
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How I Use Brainshark

8 out of 10
June 15, 2018
Incentivized
Brainshark is used across my whole organization to view presentations. It allows us to safely upload and store large files that anyone can …
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Pricing

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What is Brainshark?

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.brainshark.com/solutions/ho…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Brainshark to Blackboard Demo 5-25-2012

YouTube

Brainshark Demo-Breakthrough

YouTube

How to Create a Brainshark Presentation

YouTube

Brainshark 4-Minute Demo 2020

YouTube
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Product Details

What is Brainshark?

Brainshark is a platform for data-driven sales enablement and readiness. The vendor aims to help companies prepare their client-facing teams with the knowledge, skills and insights they need to perform at the highest level.

With solutions for training and coaching, as well as insights into sales performance, customers can ensure their sales reps are always ready to make the most of any buyer interaction.The vendor boasts that thousands of customers – including more than half of the Fortune 100 – rely on Brainshark to close performance gaps and get better results from their sales enablement initiatives.

Brainshark is a BigTinCan brand, since the August, 2021 acquisition.

Brainshark Features

  • Supported: Readiness Scorecards
  • Supported: Coaching & Practice
  • Supported: Training & Onboarding
  • Supported: Content Authoring

Brainshark Video

Check out this short introduction to Brainshark's data-driven sales readiness platform.

Brainshark Integrations

Brainshark Competitors

Brainshark Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

Brainshark is a video presentation platform for sales enablement, now from BIgTinCan (acquired August 2021).

MindTickle are common alternatives for Brainshark.

Reviewers rate Usability highest, with a score of 10.

The most common users of Brainshark are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(82)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of Brainshark have found the software to be invaluable for a wide range of use cases. From efficient onboarding and specialized trainings to marketing, sales, and training decks, Brainshark has proven to be a versatile tool for timely employee training and content distribution across different media and devices. The tracking service allows users to monitor presentation viewership and make necessary adjustments to maintain audience engagement. With the ability to update slide decks or videos without changing the URL, content management becomes seamless. Users also appreciate the software's copy and edit capabilities, making it easy to reuse and modify content for different target audiences. Additionally, Brainshark's customer service and onboarding process have received praise from users, contributing to a smooth transition and efficient content production. Continuous releases of new features have further solidified Brainshark's commitment to improvement and have been well-received by users. From leading retailers to packaged goods organizations, Brainshark is widely adopted by different industries for effective implementation and utilization of its features. Whether it is for project-related activities, formal learning with curricula creation, or providing links to webinars and trainings in emails or websites, Brainshark proves to be an efficient solution across various departments. Users appreciate the ability to design, deliver, and host communications while incorporating customized content that aligns with their organization's mission and vision. Brainshark is also utilized in crucial areas such as employee orientation, continuing education, internal communications, benefit changes communication, and on-demand training content delivery. The user-friendly interface ensures that just-in-time training can be easily provided regardless of the device being used. Creating a Brainshark presentation is a straightforward process that allows users to include various assets like videos, web pages, surveys, and quizzes in a single presentation. The reporting tool provides valuable analytics on content views and durations for better tracking and analysis purposes. Users have consistently received great support from Brainshark with quick response times and helpful assistance. Its metrics and integration with SSO implementation have enabled organizations to gain insights into communication effectiveness and employee attention. Brainshark has proven to be an effective solution for various training needs including sales force training, corporate training, legal training, compliance courses, and more. It also serves as a valuable tool for internal information sharing, reducing time spent in meetings, scaling educational offerings, and streamlining content creation for tutorials. The software has successfully addressed complex issues related to video distribution and training, offering a seamless online experience for customers while efficiently tracking progress. Additionally,

Intuitive and user-friendly interface: Users have consistently praised Brainshark for its intuitive and user-friendly interface, with many stating that it has allowed them to navigate the software easily and perform tasks quickly. The well-designed interface has been particularly beneficial for users with limited technical knowledge, enabling them to create engaging and professional-looking content effortlessly.

Comprehensive content creation features: The comprehensive and robust nature of Brainshark's content creation features has received high praise from users. They appreciate the wide range of options available for customizing their content according to their specific needs. This streamlines their content creation process and enables them to deliver high-quality presentations and materials to their audience.

Seamless integration capabilities: Users highly value Brainshark's seamless integration capabilities with other tools and platforms. Being able to integrate existing content into the software saves users time and ensures a smooth workflow. By leveraging their existing tools and processes, users are able to enhance their overall productivity while using Brainshark.

Steep Learning Curve: Some users have found Brainshark to have a steep learning curve, making it challenging for them to navigate and use the software effectively.

Limited Customization Options: Several users expressed their desire for more customization options in Brainshark. They felt that the ability to make simple edits to videos, eliminate dead space, and add section headers would greatly improve their ability to organize content and tailor presentations to their needs.

Issues with Video Playback: Users mentioned occasional issues with video playback in Brainshark, even with smaller file sizes. This affected the viewing experience and caused frustration among some reviewers.

Based on user reviews, there are three common recommendations for using Brainshark:

  1. Spend time upfront learning the overall user experience and ensure there is plenty of content before publishing. It is recommended to dedicate a person in the organization to run the platform, set up structure and guidelines for content creation and training administration. Training more than one person is also suggested to learn how to use Brainshark effectively.

  2. Take full advantage of the training advocates provided by Brainshark and leverage the support team as much as possible during implementation for optimal success. Being organized with all trainings and making full use of tutorials and support provided during onboarding is advised.

  3. Consider Brainshark as a comprehensive training platform with tracking capabilities and room to grow the user base. While it is seen as a great tool for storing content and monitoring completion, users suggest exploring alternate options if not completely satisfied with these features. Additionally, it is recommended to look for additional use cases within the organization, as many others can benefit from using Brainshark.

Users find Brainshark easy to use and highly customizable, especially for sales knowledge. It is considered a great solution for training needs and has been used in hundreds of product trainings. Users also appreciate its simplicity and adaptability across industries. Overall, users recommend spending time learning the user experience, utilizing support resources, and recognizing Brainshark's potential as a comprehensive training platform.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 10 out of 10
Vetted Review
Verified User
Brainshark is used primarily by Sales and Marketing, though other departments create some content. It is used internally only; we do not send presentations to customers or the public. It is fantastic for delivering a consistent message to a large group of people - for example the entire sales force. Saves a lot of time and effort versus creating a one-way webinar style broadcast.
  • Consistency - the same message is delivered.
  • Speed - a presentation can be created quickly.
  • Execution - very easy to use by creators and viewers.
  • More video focus.
  • Integrated video/audio editing.
  • Improved advanced reporting.
Brainshark is great for simple messages and for soft skills, but I might find it challenging for delivering hardware or technical training.
  • More knowledgeable sales force
  • More informed home office
  • More creative content creators
Nothing quite compares. It is a good niche product that plays to its strengths.

There is always a balance of powerful tools and ease of use for admins and users. Brainshark strikes a good balance with a lot of features but keeping it very easy for viewers to access content.
3
  • Vendor implemented
  • Implemented in-house
Score 9 out of 10
Vetted Review
Reseller
We have an in depth understanding of the technology and work with leading retailers, wholesalers and packaged goods organizations to implement and more effectively utilize Brainshark.
We typically address changing how a client creates and sends important and actionable content throughout their organization as well as to their customers.
  • Easy to use and create content - we can get a basic PPT user up and running in less than an hour.
  • Excellent tool to create a product library quickly and effectively so it can accessed by your employees through their easy to set up searchable content portal.
  • If you are a SFDC user Brainshark is an excellent tool to create and manage sales, marketing and training content... and Brainshark easily connects to your SFDC platform
  • Brainshark has addressed a number of feature enhancements over the past two years...it really performs at a high level on a consistent basis...
  • Ocassionally we run into a large video file >500mb that we have to address directly with support but it does not happen very often...
The biggest hurdle a company faces is understanding the various ways that they can utilize Brainshark and then making sure they implement those use cases on an ongoing basis... the best scenario is when someone comes into the organization that has experience using Brainshark and they can quickly assess where and how Brainshark can add value to the organization.
  • Since we implement how Brainshark is used we have found several areas where it has a significant impact...the first is the ability for any three step distributor to build a supplier / manufacturer content library that can be utilized by their B2B sales group
  • Brainshark's survey and question tools are an excellent way to solicit feedback from both internal and external audiences...
  • Brainshark is a cost effective way for retailers and wholesalers to manage store and field level operations...
We run into competitors of Brainshark on a regular basis, Slideshare, ClearSide, QVidian, Captivate, Articulate and others but when someone is willing to look at the easy of use but even more importantly that Brainshark is a viable and cost effective end to end content creation and management solution... they understand the power and value of Brainshark...
My favorite statement is "People just don't know what they don't know"

3
3
Brainshark is rapidly building a force of content creation managers and advocates that can demonstrate a real value to just about any business organization... old habits die hard but they are starting to change as more people understand that there is a viable end to end solutoin to create and manage their important and actionable sales and marketing content...
  • Implemented in-house
Their ongoing support after implementation is excellent and easy to access...
Easy to view...and access...like the attachments feature...content is always current.
Quantity and quality of content is excellent...
I always get an immediate response and detailed instructions to help address my questions.
Elizabeth Brochu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Brainshark for all sorts of things - marketing, training, internal communications, etc. The entire enterprise is using the product. It gives us a cost effective way to communicate with large groups, large target segments with all the right tracking, metrics, reporting, etc. Plus, it is so user friendly.
  • Allow video to display within a presentation
  • Allow you to easily replicate content
  • User navigation is the best ever
  • They have continuous improvement, the product always gets better
  • I would like to be able to make simple edits to video, like eliminating dead space
  • I would like more variety in the free background music choices
  • I'd like to be able to take one slide out of a Brainshark and add it to another more easily. Although merge content is already pretty easy.
  • I get better engagement from the agency plant so although I can't directly relate it to ROI, it does have impact
  • It does improve our sales rep's ability to effectively engage agents
  • NoneMpm,6px
I have not evaluated any other - I've been using Brainshark at different companies for over 10 years. There is no better.
It meets all my needs at a reasonable cost. They are constantly improving it with new functionality. I can do more now than I've ever been able to do.
  • Implemented in-house
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